---
title: 'User Experience Partner at Allied'
canonical: 'https://feeny.ai/job/user-experience-partner-allied-toronto-dmkg58mj0fz4'
type: 'job'
last_seen: '2026-09-09'
---

# User Experience Partner at Allied

- **Company:** Allied
- **Location:** Toronto, Canada
- **Compensation:** $56k–$65k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/alliedreit/66e71ac7-7156-4c0e-9c07-f409f350a68d

## Job description

## About Allied

Allied is a leading owner-operator of distinctive urban workspace in Canada’s major cities. Our work is grounded in a clear purpose: to provide knowledge-based organizations with distinctive urban environments that support creativity, connectivity and human wellness. Our vision is more expansive. We seek to make a continuous contribution to cities and culture that elevates and inspires the humanity in all of us. This vision informs how we operate, how we design and how we lead. Real estate, for us, is not a passive investment. It is a profoundly human endeavour, one that must promote wellness, sustainability, diversity and creativity—today and for generations to come. Allied is also a place to build a career of consequence. If you are looking for work that is thoughtful, tangible and enduring—work that contributes meaningfully to cities and the people who inhabit them—you will find purpose here. For more information on Allied’s approach to city-building, visit our Insights page.

Purpose

Cultivate an engaging user experience for our tenants and guests. As User Experience Partner, you will perform a broad range of property administration duties to ensure user experience expectations are met and your assigned properties are performing well.

Reporting to a Manager, Portfolio Operations, you will collaborate across our organization to address both the planned and unplanned operational needs of our users.

## Responsibilities

- Assist in the management of all users, dealing with day-to-day questions and concerns including billing issues, lease inquiries, service amenities and special requests.
- Assist with the day-to-day management of the portfolio.
- Liaise with Technical Services team members to ensure user concerns are addressed in a timely manner and service levels are maintained.
- Collaborate on user appreciation ideas and events, waste reduction initiatives and tenant survey requirements.
- Provide a high level of customer service to all clients, colleagues and users requiring assistance.
- Ensure timely completion of all property related information requests and filing.
- Assist in emergency situations.
- Assist property teams with user focused communications, projects and programs.
- Embody and support Allied’s safety and security program.

## Qualifications

- 2-5 years of experience working in a customer-driven administrative role.
- Exceptional customer service skills.
- Strong verbal and written communication and people skills, including a proven ability to build relationships.
- Strong computer skills, with excellent knowledge of MS Excel and MS Word.
- Strong organization and multi-tasking skills.
- Strong communication skills.
- Previous Yardi experience an asset.
- An ability work under pressure in a fast-paced environment.

Total Rewards* and the Employee Experience At Allied, total rewards are designed with the same perspective that shapes our operations. They are intended to support sustained contribution, creativity and a genuine sense of ownership in the work we do. In practice, this includes: Shared financial success and an ownership mindset

## About Allied

## Company Overview
- **One-liner**: Allied Properties REIT is a leading owner-operator of distinctive urban workspace in Canada’s major cities, providing knowledge-based organizations with sustainable, human-centric office environments.
- **Entity Type**: Public (TSX: AP.UN)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2003
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Real Estate (Office REIT)
- **Target customers**: B2B – knowledge-based organizations (enterprise, SMB, professional services)
- **Mission or purpose statement**: “We provide knowledge-based organizations with workspace that is sustainable and conducive to human wellness, creativity, connectivity and diversity.”

## Products & Services
- **Adaptive Reuse Workspace**: Light industrial structures upgraded for office and retail uses, offering character and sustainability.
- **Purpose-Built Workspace**: Mid-rise to high-rise buildings constructed specifically for modern workplace needs.
- **Redevelopment Properties**: Buildings slated for future redevelopment within 5–10 years, currently offered with flexible lease terms.
- **Rental-Residential Suites**: Apartment units in Calgary and Toronto, contributing to mixed-use neighbourhood vitality.
- **Urban Amenities**: Fitness facilities, event spaces, and conference centres available to tenants and the community.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (publicly traded; market cap fluctuates)
- **Key Metric**: Annual Revenue of USD $409.5M (most recent reported)
- **Notable Investors/Partners**: Public unitholders; major tenants include a wide range of knowledge-sector firms across Montreal, Toronto, Vancouver, Calgary, and Kitchener.
- **Growth Signals**: 246 employees; active job postings up 150% quarter-over-quarter; recognized as a Mercer Best Employer in Canada; portfolio of 12M+ sq. ft. across five cities.

## Competitive Advantages
- Focus on distinctive, adaptively reused urban workspace that differentiates from standard office towers
- Strong commitment to ESG with transparent annual reporting and measurable impact goals
- Experienced management team with deep real estate and finance expertise (CEO Cecilia Williams, 20+ years)
- Diversified portfolio across Canada’s major urban markets, reducing geographic risk

## Strategic Focus
- Ongoing evolution of ESG program and performance
- Development of mixed-use, amenity-rich neighbourhoods beyond the workday
- Redevelopment of properties to modern, sustainable standards
- Enhancing tenant experience through technology and community-building

## Why Work Here
- Recognized as a Best Employer in Canada by Mercer, reflecting strong employee engagement and leadership focus.
- Culture emphasizes creative thinking, effective teamwork, and a dynamic environment that allows people to thrive and grow.
- Most roles are on-site in Toronto, Vancouver, Calgary, or Montreal; hybrid flexibility may vary by position.
- Notable perks: leadership development, training opportunities, and a commitment to internal career progression.
- Salary ranges for example roles: General Manager CAD 100K/yr, Analyst Asset Management CAD 67.5K/yr, Accounts Payable Administrator CAD 47.4K/yr.
- Technology roles exist (e.g., Senior Manager, Data Strategy & Transformation; Yardi Analyst), offering exposure to real estate tech.

## Sources
1. [Allied Properties REIT Official Site](https://alliedreit.com/)
2. [Allied Careers on Lever](https://jobs.lever.co/alliedreit)
3. [Allied Properties REIT LinkedIn](https://ca.linkedin.com/company/alliedreit)

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