---
title: 'USXS Manager, Partner Programs at Gen Digital Inc.'
canonical: 'https://feeny.ai/job/usxs-manager-partner-programs-gen-digital-inc-prague-q2ms73whxr1w'
type: 'job'
last_seen: '2026-10-15'
---

# USXS Manager, Partner Programs at Gen Digital Inc.

- **Company:** [Gen Digital Inc.](https://feeny.ai/companies/gen-digital-inc)
- **Location:** Prague, Czech Republic
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/gen-digital/9fddc05c-8134-4f70-9b66-bb872d8a36c5

## Job description

Gen Digital is a global leader in digital security and privacy. We protect millions of users by building intuitive, powerful security software across desktop and mobile. We're looking to expand our reach through strategic partner programs that drive mutual value—and we need someone to build and run that motion.

We're looking for an experienced USXS Manager (User Success & Experience in partner channels) to establish and run our partner USXS program from the ground up. This is a foundational hire for a high-impact initiative.

You'll design and execute upsell and cross-sell campaigns that drive revenue through our partner ecosystems. Whether we're running turnkey solutions on partners' behalf, consulting them on building their own programs, or a hybrid model, you own the commercial outcome.

This is a high-visibility, high-pressure role. You'll move at sales velocity, collaborating with technical and design partners to create real revenue impact. If you're someone who thrives on building new programs with meaningful business outcomes, this is it.

What Will Be Your Responsibility?

- Design & execute partner USXS campaigns – Build and launch campaigns across Norton's desktop and mobile clients, from end-to-end program ownership to tactical execution (email, in-product, etc.)
- Partner program strategy – Work directly with partner executives to understand their business goals and design the right USXS motion (turnkey, consulting, hybrid)
- Revenue driver – Own the commercial outcome: drive upsell and cross-sell revenue in partner customer bases, build projections, track impact
- Cross-functional leadership – Partner with Product, Marketing, Design, and Sales to align on strategy, timelines, and execution. You're the connective tissue across teams
- Leverage Gen best practices – Apply Gen's experience and proven playbooks to create scalable partner programs that can expand as we add new partnerships
- Executive communication – You've done this before. Present program strategy, progress, and opportunities to partner C-suite and Gen leadership with confidence and clarity

What Do We Expect?

## Experience

- 3–4 years working in partner/B2B2C account management – You've run partner programs before and know how they work (monetized partnerships, distribution channels, co-marketing, etc.)
- Track record of campaign success – You've stood up at least 1–2 partner campaigns that drove measurable sales results in a partner customer base
- C-level presentation experience – You have successfully presented strategy to executive audiences multiple times with confidence and clarity
- 5+ years in SaaS marketing – You understand how to market in SaaS environments, manage campaigns, and think about pipeline and revenue
- Security/Identity/Privacy category experience – Nice to have, but not required. We can teach you the domain if you bring strong partner program chops
- Success creating programs around adoption of financial tools, travel tools, or AI tool adoption – A plus

## Skills

- Cross-functional collaboration – You're comfortable working across teams (Product, Design, Marketing, Sales) and navigating competing priorities
- Proficiency with modern tools – You use Figma, Claude, Glean, and similar AI/productivity tools as part of your workflow
- Financial/strategic modeling – You can build 1–3 year opportunity projections based on partner data and market sizing
- Team player with composure – You stay calm and keep humor under pressure. You lift others up. You demonstrate flexibility and resilience when plans change
- Communication excellence – You write clearly, present persuasively, and document work so others can learn from it

Why Is It Exciting to Be Part of This?

- Build something from the ground up – This isn't maintaining an existing program. You're architecting a new revenue stream for Gen and our partners. Your decisions will shape how we scale partner relationships
- High visibility & impact – Your work will be visible to senior leadership and partner executives. You'll see the direct business outcome of your efforts—revenue, customer acquisition, retention
- Work across the full stack – You'll touch strategy, campaign execution, design, product integration, and business development. If you like variety and owning outcomes end-to-end, this is the role
- Collaborate with talented teams – You'll work closely with Product, Design, and Marketing teams building the next generation of Norton's customer experience
- Growth opportunity – As the program scales, there's clear room to expand: building regional teams, adding specialized roles, expanding to new partnership models
- Flexibility & autonomy – We measure contribution by outcomes, not hours. You'll have the space to work in a way that suits you best
- Competitive compensation, great benefits – Attractive pension & health insurance plan, bonus scheme, unlimited personal time off, whole-life flexibility to work how and when you work best

Get In Touch Questions? Reach out to your recruiting partner.

## About Gen Digital Inc.

## Company Overview
- **One-liner**: Gen is a global leader in Cyber Safety, powering Digital Freedom through its trusted consumer brands Norton, Avast, LifeLock, and MoneyLion.
- **Entity Type**: Public (ticker not confirmed in provided sources; refer to SEC filings)
- **Headquarters**: Dual headquarters in Tempe, Arizona, United States, and Prague, Czech Republic
- **Founded**: Not explicitly disclosed; the merged entity (Gen) was formed in 2022 following the combination of NortonLifeLock and Avast
- **Founders**: Not publicly available for the merged company; predecessor brands were founded by Peter Norton (Norton) and Pavel Baudiš & Eduard Kučera (Avast)

## Core Business
- **Primary industry**: Cybersecurity (Cyber Safety), digital privacy, identity protection, and financial wellness
- **Target customers**: B2C (individuals and families), with some B2B2C offerings for enterprises and institutions (breach response, employee benefits)
- **Mission or purpose statement**: “Powering Digital Freedom” – giving people the confidence, tools, and insights to control, manage, and grow their digital and financial lives

## Products & Services
- **Norton**: Award-winning cybersecurity, online privacy, and device protection for individuals and families (SaaS security suites, VPN, password manager, etc.)
- **Avast**: AI-powered threat detection and digital security products focused on malware, privacy, and real-time protection (freemium model, top-ranked by industry experts)
- **LifeLock**: Identity theft protection with proactive monitoring, alerts, and dedicated Identity Restoration Specialists (U.S. leader)
- **MoneyLion**: Digital financial wellness platform offering Instacash, RoarMoney, Credit Builder Plus, and a marketplace for financial products (B2C and B2B2C)

## Market Standing
- **Valuation/Market Cap**: Not provided in search results; as a publicly traded company, refer to SEC filings for current market cap
- **Key Metric**: Nearly 500 million global users across the brand ecosystem; MoneyLion has processed $7.5B+ in transaction volume and served 81M+ users since launch
- **Notable Investors/Partners**: No specific investors cited; the company partners with leading institutions for breach response, employee benefits, and identity protection
- **Growth Signals**: 
  - Total cyberattacks blocked in 2024 is a key metric (exact number not shared)
  - MoneyLion’s rapid growth in transaction volume and user base
  - Expanding from protection into financial wellness and AI-driven personalization

## Competitive Advantages
- Family of trusted, globally recognized consumer brands (Norton #1 top-of-mind Cyber Safety brand, LifeLock leader in identity protection)
- Deep visibility into a vast threat network (machine learning and AI across ~500M users) enables superior threat detection and personalization
- Unique platform combining cybersecurity, privacy, identity restoration, and financial wellness – a “trust layer” for the digital economy
- Dual HQ presence (U.S. and Europe) provides diverse talent and regulatory insight

## Strategic Focus
- Building a unified AI-powered platform that delivers personalized, proactive, and automated Cyber Safety and financial empowerment
- Deepening leadership in Cyber Safety while extending into financial wellness to compound lifetime customer value
- Positioning Gen as the “trust layer” for the AI economy – bridging what AI can do and what consumers trust it to do
- Expanding B2B2C partnerships (breach response, employee benefits, identity protection for institutions)

## Why Work Here
- **Culture**: Emphasizes collaboration, innovation, a giving mindset, and customer obsession. Values include “Think Big. Be Bold.”, “Be Scrappy. Make it Happen.”, and “Play to Win. Together.”
- **Work model**: Hybrid – choose which days to be in the office with an expectation of three days per week; unlimited paid time off; recognized holidays; parental leave and leaves of absence
- **Benefits**: 
  - Employee Stock Purchase Plan (ESPP) 
  - Performance-based bonuses
  - Learning & development (Learn@Gen, mentorship, degree/certification reimbursement, 24/7 eLearning)
  - Wellness: virtual fitness, on-site gyms, Employee Assistance Program (EAP) extending to dependents
  - Adoption, foster care, fertility, and surrogacy benefits in 15+ countries
  - Global recognition program (“Inspire”) and diverse employee communities
- **Interview process**: Transparent – 15-30 min recruiter chat, 2-3 skill/team interviews (may include a task), then offer. Reflects the company’s collaborative culture.

## Sources
1. [gendigital.com](https://www.gendigital.com/us/en/) – Company overview, brand family, mission, and metrics
2. [gendigital.com](https://www.gendigital.com/us/en/who-we-are/) – Who We Are, strategy, and solution details
3. [gendigital.com](https://www.gendigital.com/us/en/life-gen/) – Careers page with culture, values, and interview process
4. [gendigital.com](https://www.gendigital.com/us/en/life-gen/jobs/) – Open roles listing
5. [gendigital.com](https://www.gendigital.com/us/en/benefits/) – Benefits overview (hybrid work, wellness, learning, compensation)

## Other roles at Gen Digital Inc.

- [Staff Product Designer](https://feeny.ai/job/staff-product-designer-gen-digital-inc-london-6cztgra31q85) — London, United Kingdom
- [Director of Product, Enterprise Content Hub](https://feeny.ai/job/director-of-product-enterprise-content-hub-gen-digital-inc-united-states-new-snzjqdqjmzm7) — United States / New York, NY
- [Director of Product, Web Experiences](https://feeny.ai/job/director-of-product-web-experiences-gen-digital-inc-united-states-new-york-ny-cxa9cgvq56xg) — United States / New York, NY
- [Integrated GTM & Product Marketing Lead](https://feeny.ai/job/integrated-gtm-product-marketing-lead-gen-digital-inc-united-states-new-york-ny-mrgmgazvajfd) — United States / New York, NY
- [Lifecycle & Campaigns Specialist (Partner Retention)](https://feeny.ai/job/lifecycle-campaigns-specialist-partner-retention-gen-digital-inc-prague-qcx4cpmhza5j) — Prague, Czech Republic
- [Senior Data Platform Engineer](https://feeny.ai/job/senior-data-platform-engineer-gen-digital-inc-chennai-mcngpnykcrye) — Chennai, India
- [Data Engineer - MoneyLion](https://feeny.ai/job/data-engineer-moneylion-gen-digital-inc-kuala-lumpur-bt0nmf04740g) — Kuala Lumpur, Malaysia
- [Senior Digital Workplace Engineer - AI & Collaboration](https://feeny.ai/job/senior-digital-workplace-engineer-ai-collaboration-gen-digital-inc-united-j4sjnvybejsm) — United States / Tempe, AZ
- [Customer Service Identity Alerts Representative](https://feeny.ai/job/customer-service-identity-alerts-representative-gen-digital-inc-united-states-13wthv3nnrrk) — United States / Tempe, AZ
- [Senior Director of Insurance Demand](https://feeny.ai/job/senior-director-of-insurance-demand-gen-digital-inc-united-states-22jzcx8zzqnh) — United States