--- title: 'UX Designer at Practice By Numbers' canonical: 'https://feeny.ai/job/ux-designer-practice-by-numbers-gurugram-haryana-dpe3pzrzcpng' type: 'job' last_seen: '2026-09-09' --- # UX Designer at Practice By Numbers - **Company:** Practice By Numbers - **Location:** Gurugram Haryana, India - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.gem.com/practice-by-numbers/am9icG9zdDrn4GBQnU9ODqbWX6Qxf0Fp ## Job description UX Designer Practice by Numbers (PBN) | Gurugram, India    Scope: Product Design — Web App, Mobile & Kiosk ## About Practice by Numbers Practice by Numbers is a dental practice management SaaS platform serving over 1,500 practices across North America — practice management software, VOIP, payment processing, analytics, and AI-powered patient communication. Our users are dentists, front-desk staff and office managers who live inside our product all day, under time pressure. ## About the Role We're looking for a UX Designer to own end-to-end product design — from problem framing and user flows through to high-fidelity UI and developer handoff. This is a hands-on IC role on a small design team: you will be the design presence in Gurugram, working directly with Product Managers and engineers here, and reporting to our Senior Designer in the US. You'll design across the platform: the AI Receptionist (voice and SMS patient conversations), Online Appointment Booking, Campaigns, Payments, PracticeIQ analytics, the new web app layout experience, and our mobile and front-desk kiosk apps. Real workflows, real constraints — multi-tenant software, dense data screens, and staff who need to complete a task in seconds, not minutes. Reports to: Senior Designer (US-based) Location: Gurugram, India — this role is open in Gurugram only Work Mode: In-office Working Hours: Primarily IST (10 AM – 5 PM), with some evening overlap with US teams (until 9–11 PM IST) as needed ## What You'll Do Design - Turn product requirements and user problems into flows, information architecture, wireframes and high-fidelity UI in Figma - Design for web, responsive web, mobile and kiosk — including empty, loading, error and permission states - Prototype interactions to test and communicate intent before engineering builds it - Design for existing screens as often as new ones — redesigns and incremental improvements are a large part of the work Discovery & Validation - Talk to internal stakeholders (CX, support, sales) and end users to understand the workflow before designing it - Run lightweight usability tests and design reviews; use findings to change the design, not to justify it - Use product analytics and support tickets as inputs to design decisions System & Handoff - Work within and contribute to our design system — components, patterns, tokens; flag and resolve inconsistencies - Produce clear specs and handoff: states, responsive behaviour, edge cases, interaction details - Review the built implementation against the design and close the gaps with engineering - Apply accessibility fundamentals — contrast, hierarchy, keyboard and touch targets - Use AI design tools alongwith legacy tools such as Figma, XD to get the designs implementation ready. Collaboration - Partner with Product Management from problem statement onward, surfacing edge cases early - Participate in grooming, sprint planning and product reviews with distributed teams - Present and defend design decisions with reasoning, and take critique from the Senior Designer and PMs well Required Qualifications ## Experience - 2+ years of core UX design experience at an internet or software product company (B2B/B2C SaaS, consumer internet, or product-led platforms) - A portfolio you can walk us through — 2–3 case studies showing the problem, your process, the decisions you made, and the shipped outcome. Applications without a portfolio will not be considered. - Experience designing products that shipped and that you saw through to release ## Skills - Strong command of Figma — components, variants, auto layout, prototyping, shared libraries - Interaction design and information architecture fundamentals: hierarchy, layout, typography, states - Ability to design within an existing design system rather than inventing per screen - Comfortable designing data-dense screens — tables, dashboards, filters, settings - Clear written and verbal English; can explain a design decision to a US stakeholder without a meeting Attributes - Comfort with ambiguity — you can make a reasonable call and explain it - Self-directed; you drive your own work to completion without close supervision - Comfortable with a fast pace, evolving requirements and a two-releases-a-month cadence - Willing to work in-office in Gurugram and overlap with US hours when needed ## Preferred - Formal design education — B.Des / M.Des in Interaction, Communication or Product Design, or HCI - B2B SaaS or multi-tenant product experience - Healthcare, fintech or other regulated-domain products - Experience with conversational or voice interfaces - Contributed to building or maintaining a design system - Working knowledge of HTML/CSS — enough to know what is cheap and what is expensive to build - Exposure to AI-assisted design tooling in day-to-day work ## About Practice By Numbers ## Company Overview - **One-liner**: Practice by Numbers is an all-in-one software platform that streamlines dental practice operations, from analytics and patient communication to payments and scheduling. - **Entity Type**: Private (no disclosed funding rounds – assumed bootstrapped or privately funded) - **Headquarters**: Redmond, Washington, United States - **Founded**: 2015 - **Founders**: Dr. Aditi Agarwal, Rohit Garg, Chris Lau ## Core Business - **Primary industry**: Dental Practice Management Software (HealthTech) - **Target customers**: Dental practices, groups, and organizations (B2B, primarily SMB and mid-market) - **Mission statement**: “Transform dental practice management through integrated software solutions that streamline operations, enhance patient experiences, and optimize business performance.” ## Products & Services - **Practice Relationship Management (PRM) Platform**: A unified suite combining analytics, patient communication, reputation management, online scheduling, online payments, patient forms, insurance verification, and more – all in one system. - **Analytics & Business Intelligence**: Dashboards and reports that give dental teams insights into practice performance, patient trends, and revenue optimization. - **VoIP / SIP Backbone**: Integrated phone system for dental practices. - **AI-Powered Tools**: AI at the core of modern dentistry to simplify operations (e.g., automation, patient engagement). ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: Over 5,000 dental professionals trust the platform (2024); 400% growth since the 2022 relaunch. - **Notable Investors/Partners**: Not disclosed – key partnerships likely include dental industry networks; talent sources include Henry Schein One, Lighthouse 360, etc. - **Growth Signals**: 70 employees (+9% YoY); active job postings for senior roles (VP Sales, SRE, Product Manager); expanding presence in India and US. ## Competitive Advantages - **All-in-one integration**: Combines analytics, CRM, payments, scheduling, and phone into a single platform, reducing the need for multiple vendors. - **Dental-specific focus**: Deep domain expertise from founders (clinical + business + tech) creates a product tailored to dental workflows. - **AI-first approach**: Infusing AI into core operations to automate and optimize practice management. ## Strategic Focus - **AI & Automation**: Putting AI at the center of product development to simplify dental practice operations. - **Platform expansion**: Continuously adding modules (online booking, patient intake, payments) to become the single operating system for dental practices. - **Scaling team**: Hiring across engineering, product, sales, and customer success to support 400% growth trajectory. ## Why Work Here - **Culture**: Described as “work hard, play hard” – high energy, collaborative, with genuine friendships and celebrations. Mission-driven environment focused on improving dental care. - **Work policy**: Hybrid/remote flexibility – Bellevue, WA office; employees work remotely with hybrid options (headquarters in Redmond, also office in Evansville, IN). Remote-friendly. - **Perks**: Competitive salary, flexible schedule, professional development (training, mentorship), health coverage, wellness perks. - **Engineering culture**: Building on a modern tech stack (VoIP/SIP, AI, full-stack payments); opportunities to work on complex system challenges in a growing startup. ## Sources 1. [practicenumbers.com/company/job-listings](https://practicenumbers.com/company/job-listings/) 2. [practicenumbers.com/company/careers](https://practicenumbers.com/company/careers/) 3. [practicenumbers.com/company/about-us](https://practicenumbers.com/company/about-us/) 4. [linkedin.com/company/practice-by-numbers](https://linkedin.com/company/practice-by-numbers) 5. 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