---
title: 'UX Researcher at Ruby Labs'
canonical: 'https://feeny.ai/job/ux-researcher-ruby-labs-europe-ccqxeb8pc36p'
type: 'job'
last_seen: '2026-10-20'
---

# UX Researcher at Ruby Labs

- **Company:** Ruby Labs
- **Location:** Europe
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-19
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.ashbyhq.com/ruby-labs/bb8923a9-b06c-4931-94d8-80a3bf12fd50

## Job description

## About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

## About the role

We’re looking for a sharp, user-focused UX Researcher to help shape and improve the overall player experience. You’ll act as the voice of the user by conducting research, uncovering behavioral insights, and turning those findings into clear, actionable product decisions. You’ll work closely with Product, Design, and Data teams, ensuring that product decisions are driven by real user needs and behaviors rather than assumptions. This is a high-impact opportunity for someone who enjoys working with ambiguity, finding meaningful insights, and turning research into measurable product outcomes.

## Key Responsibilities

- User Research Operations — Plan and execute qualitative and quantitative research studies including user interviews, surveys, usability tests, and diary studies across the full player journey.
- Behavioral Analysis — Analyze user behavior across our platform using analytics tools, session recordings, heatmaps, and funnel data to identify friction points and opportunities.
- Competitor & Market Research — Conduct structured competitive analysis of sweepstakes casino products to benchmark our UX against industry standards and identify gaps.
- Wireframing & Prototyping — Use Figma or Visily to translate research insights into wireframes, user flows, and low-to-mid fidelity prototypes that guide product and design decisions.
- User Personas & Journey Mapping — Develop and maintain player personas, customer journey maps, and mental models that inform product strategy and prioritization.
- Cross-Functional Collaboration — Work directly with Product Managers, Designers, and Developers to embed user insights into the product lifecycle from ideation through launch.
- Stakeholder Reporting — Document and present research findings clearly to stakeholders, making complex insights accessible and actionable.
- UX Standards — Champion user-centered design principles, accessibility standards, and usability best practices across all product initiatives.
- Continuous Discovery — Proactively identify new research questions, monitor industry UX trends, and propose process improvements to keep our research function sharp.

## Qualifications

- 2+ years of hands-on experience in UX research, with a portfolio or case studies demonstrating research-to-product impact.
- Proficiency in Figma and/or Visily for wireframing, prototyping, and user flow design.
- Proven experience conducting user interviews, usability testing, and surveys — both moderated and unmoderated.
- Familiarity with analytics and behavioral tools such as Mixpanel, Hotjar, FullStory, or Google Analytics.
- Strong analytical mindset — ability to synthesize qualitative and quantitative data into clear, prioritized insights.
- Excellent written and verbal communication skills; able to present research clearly to non-research audiences.
- Advanced AI user — comfortable leveraging AI tools to accelerate research synthesis, generate interview guides, and surface patterns at scale.
- English fluency required.

## Nice to have

- Experience in sweepstakes casino, online gaming, fintech, or consumer subscription products.
- Experience working in fast-paced startup or scale-up environments.
- Exposure to game mechanics, reward loops, or player psychology research.

Location Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

## Benefits

Discover the perks of being part of our vibrant team! We offer:

- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)

Life at Ruby Labs At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day. This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen. Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.

#LI-Remote

## About Ruby Labs

## Company Overview
- **One-liner**: Ruby Labs is a self-funded tech company that builds and scales innovative consumer products across the health, education, and entertainment sectors.
- **Entity Type**: Private (Self-funded / Bootstrapped)
- **Headquarters**: San Francisco, California, United States (also has an office in London, England, UK)
- **Founded**: 2018
- **Founders**: Roman Taranov (Founder & CEO)

## Core Business
- **Primary industry/industries**: Consumer Technology, Digital Health, EdTech, Digital Entertainment
- **Target customers**: B2C (Direct-to-consumer via digital products)
- **Mission or purpose statement**: To build a world-class tech company that develops category-leading products used by millions of users worldwide, creating easily accessible platforms that offer engaging and valuable experiences across various aspects of people's lives.

## Products & Services
Ruby Labs has launched seven consumer products to the global market. While specific product names are not listed on their public site, their offerings address unique needs in three core verticals:
- **Health**: Digital products focused on consumer health and wellness.
- **Education**: Platforms for learning and skill development.
- **Entertainment**: Products for leisure and engagement.

The company has developed a proprietary tech stack to support these products, including a billing and payments gateway, first-party marketing attribution, data analytics, and experimentation frameworks [rubylabs.com](https://rubylabs.com/about-us/).

## Market Standing
- **Valuation/Market Cap**: Not disclosed (as a self-funded, private company).
- **Key Metric**: Over 100 million users annually across its product portfolio [rubylabs.com](https://rubylabs.com/about-us/). Also self-funded and profitable.
- **Notable Investors/Partners**: None (the company is entirely self-funded with no external investors or board of directors).
- **Growth Signals**: Rapid headcount growth (139 employees as of mid-2024, up from 28 total employees previously listed), with active job postings exceeding 500. Quarterly job posting growth of +279.3% signals aggressive scaling [linkedin.com](https://www.linkedin.com/company/rlabs-company).

## Competitive Advantages
- **Self-Funded Independence**: Being bootstrapped allows for long-term vision, rapid decision-making, and organic growth without external pressure from investors or a board [rubylabs.com](https://rubylabs.com/about-us/).
- **Engineering-Led Culture**: A focus on automation and a lean, agile methodology allows the company to operate a diverse product portfolio with remarkable efficiency, scaling products without proportionally increasing team size.
- **Proprietary Technology**: State-of-the-art internal IP (billing, marketing attribution, data analytics, experimentation) provides significant operational and competitive advantages [rubylabs.com](https://rubylabs.com/about-us/).
- **Proven Multi-Product Model**: Successfully launched seven products used by over 100 million users, demonstrating a repeatable playbook for building and scaling consumer tech.

## Strategic Focus
- **Portfolio Expansion**: The company's next frontier is to continue expanding its product portfolio, applying its learnings to new industries and verticals [rubylabs.com](https://rubylabs.com/about-us/).
- **Global Talent Acquisition**: Actively hiring across a wide range of roles (engineering, product, marketing, legal, finance, HR) to support its rapid scaling, with a strong emphasis on remote-first hiring in London time zones.

## Why Work Here
- **Culture**: Described as a high-talent-density environment where team members tackle tough challenges daily. The company values being analytical, technologically advanced, and highly structured [rubylabs.com](https://rubylabs.com/careers/).
- **Remote/Hybrid Policy**: Remote-first company. Roles are full-time and aligned with the London time zone (±2 hours) for optimal collaboration. Employees can work from anywhere [rubylabs.com](https://rubylabs.com/careers/).
- **Notable Perks**:
    - Unlimited PTO [rubylabs.com](https://rubylabs.com/careers/)
    - Company-provided Apple MacBook [rubylabs.com](https://rubylabs.com/careers/)
    - Opportunity to work on products used by millions
    - A flat, independent structure with no board of directors, enabling fast decision-making.

## Sources
1. [rubylabs.com - About Us](https://rubylabs.com/about-us/)
2. [rubylabs.com - Careers](https://rubylabs.com/careers/)
3. [linkedin.com - Ruby Labs Company Profile](https://www.linkedin.com/company/rlabs-company)
4. [linkedin.com - Ruby Labs (Ruby Labs Ltd)](https://www.linkedin.com/company/ruby-labs-company)
5. [builtin.com - Ruby Labs Profile](https://builtin.com/company/ruby-labs)

## Other roles at Ruby Labs

- [Senior Desktop Engineer (Electron.js)](https://feeny.ai/job/senior-desktop-engineer-electron-js-ruby-labs-ukraine-rzgssab9kef5) — Ukraine
- [Senior User Acquisition Manager, Paid Social Ads](https://feeny.ai/job/senior-user-acquisition-manager-paid-social-ads-ruby-labs-europe-8v0a8y11x1hb) — Europe
- [Email Marketing Growth Manager](https://feeny.ai/job/email-marketing-growth-manager-ruby-labs-europe-b222nf18s0v2) — Europe
- [2D Graphic and Motion Designer](https://feeny.ai/job/2d-graphic-and-motion-designer-ruby-labs-ukraine-j35v90ya93q7) — Ukraine
- [Senior User Acquisition Manager, Paid Social Ads](https://feeny.ai/job/senior-user-acquisition-manager-paid-social-ads-ruby-labs-europe-7457779wd7g1) — Europe
- [Senior Data Analyst](https://feeny.ai/job/senior-data-analyst-ruby-labs-europe-xz62khcxev2w) — Europe
- [Accounting Automation Engineer](https://feeny.ai/job/accounting-automation-engineer-ruby-labs-europe-cvtxgr5qh3ma) — Europe
- [Senior Growth Product Manager](https://feeny.ai/job/senior-growth-product-manager-ruby-labs-europe-bb5ehqq5fd3f) — Europe
- [Lead Creative Producer](https://feeny.ai/job/lead-creative-producer-ruby-labs-ukraine-j21p11e7qayp) — Ukraine
- [Senior Data Analyst](https://feeny.ai/job/senior-data-analyst-ruby-labs-ukraine-0gb0hywj8zpc) — Ukraine