---
title: 'UX Researcher — Voice and Video Contributor at HeyMilo'
canonical: 'https://feeny.ai/job/ux-researcher-voice-and-video-contributor-heymilo-toronto-72ktdkfc35w3'
type: 'job'
last_seen: '2026-10-21'
---

# UX Researcher — Voice and Video Contributor at HeyMilo

- **Company:** HeyMilo
- **Location:** Toronto, Canada
- **Employment:** contract
- **Work type:** remote
- **Posted:** 2026-10-16
- **Last confirmed live:** 2026-10-21
- **Apply:** https://jobs.ashbyhq.com/heymilo/ffa11856-ddfd-4a18-98ef-fa2e07e2d074

## Job description

HeyMilo Labs | Remote | Independent Contractor | $40–$100 per hour HeyMilo Labs is looking for experienced UX researchers to participate in paid, recorded conversations with other research professionals. You’ll discuss research decisions, debate methodologies, and explain how you interpret evidence and communicate findings. These conversations will help train and evaluate AI systems.

## What you’ll do

- Discuss research planning, participant recruitment, interview techniques, usability testing, and synthesis.
- Debate which research approach fits a particular question, timeline, or product decision.
- Defend an interpretation of fictional research findings while acknowledging limitations and uncertainty.
- Challenge assumptions, probe alternative explanations, and respond to another researcher’s critique.
- Explore how to communicate findings when stakeholders disagree or the evidence is incomplete.

## What we’re looking for

- Professional experience in UX research, user research, human factors, or a comparable research role.
- Hands-on experience designing and conducting studies and communicating findings.
- Fluent spoken communication in the language of the session.
- The ability to distinguish observations from interpretations and support your perspective with evidence.
- Comfort with a substantive, unscripted discussion that includes constructive disagreement.

Professional acting experience is optional. Domain expertise and conversational ability are essential. The next step Following an initial screening, selected applicants will be invited to a paid, recorded conversation with another research professional who has a similar background. You’ll discuss a topic within your shared expertise, debate research choices, and challenge each other’s interpretations.

## Compensation and recording

Pay is $40–$100 per hour. The rate, expected time commitment, and recording-use and licensing terms will be shared before you accept an assignment. Recordings may be licensed to AI developers for training and evaluation under the agreed terms. You’ll need a quiet environment, reliable internet, a clear microphone, and a webcam. Be comfortable appearing on video with your face visible and filters and background blur turned off. Use fictional or anonymized research examples. How to apply Share your research background, methods and subject areas, availability, time zone, and spoken languages.

## About HeyMilo

## Company Overview
- **One-liner**: HeyMilo provides an AI-powered voice and video agent that automates candidate screening and interviewing for high-volume hiring teams.
- **Entity Type**: Private (Seed stage; raised $6M total)
- **Headquarters**: New York, New York, USA
- **Founded**: 2023
- **Founders**: Sabashan Ragavan (Co-Founder & CEO)

## Core Business
- **Primary industry**: AI recruiting / HR technology
- **Target customers**: B2B – staffing firms, enterprises, franchises, recruitment process outsourcing (RPO) firms, and any organization with high-volume hiring needs
- **Mission or purpose**: To fix high-volume hiring by giving employers a faster, fairer, and more consistent way to screen and evaluate every candidate, regardless of background.

## Products & Services
- **AI Interviewer (Voice & Video)**: A conversational AI agent that conducts live interviews, asks follow-ups, and evaluates candidates using customizable rubrics. Supports 17+ languages. (SaaS)
- **Pre-Screening Control**: Configurable eligibility checks, resume screening, and form-based screening to surface best-fit candidates. (SaaS)
- **Candidate Sourcing**: Integrates with ATS and other data sources to pipe in and rank candidates. (SaaS)
- **Insights & Analytics**: Collects structured interview data, tracks performance trends, and feeds insights back into the ATS. (SaaS)
- **Notetaker**: Captures structured notes from recruiter-led interviews for consistent evaluation data. (SaaS)
- **AI Scenario Assessment**: Evaluates how candidates plan, prompt, and assess AI-generated outputs through live scenarios. (SaaS)
- **Candidate Recommendations**: Identifies and ranks previously screened applicants from the ATS. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding raised = **$6M** (Seed VC - II, announced June 2026) [cbinsights.com](https://www.cbinsights.com/company/heymilo-ai)
- **Notable Investors/Partners**: Investors include Entrepreneurs Roundtable Accelerator, Alumni Ventures, Canaan Partners, and Category Ventures. Customers include Randstad, WilsonHCG, and Neo Financial. [cbinsights.com](https://www.cbinsights.com/company/heymilo-ai)
- **Growth Signals**: Has screened over 1 million candidates; operates a globally distributed team across New York, Toronto, Colombo, Vancouver, Stockholm, Manila, Brasília, and Phoenix; launched three new AI agent capabilities in 2026 (AI Scenario Assessment, Candidate Recommendations, Notetaker). [heymilo.ai](https://www.heymilo.ai/about) | [cbinsights.com](https://www.cbinsights.com/company/heymilo-ai)

## Competitive Advantages
- **Bias‑free, ethical AI**: Uses third‑party bias audit checks and provides a “trust score” to detect cheating, ensuring fair evaluations.
- **High candidate satisfaction**: Average candidate satisfaction score of 4.6/5 [heymilo.ai](https://www.heymilo.ai/).
- **Customizable & contextual**: Interview questions can be tuned with objective evaluation criteria, mimicking a real recruiter’s judgment.
- **Multilingual support**: 17+ languages and local dialects for global recruitment.
- **Deep integrations**: One‑click connections with existing ATS and recruiting tools.

## Strategic Focus
- **Current priorities**: Expanding its agentic recruiting platform with new AI hiring agents (Scenario Assessment, Recommendations, Notetaker) and scaling to serve more high‑volume hiring teams globally. [cbinsights.com](https://www.cbinsights.com/company/heymilo-ai)
- **Direction**: Continue building an “intelligence layer” that handles the entire screening funnel, freeing recruiters to focus on high‑value human judgment.

## Why Work Here
- **Culture**: AI‑native by default – every workflow and product decision assumes AI is a first‑class participant. Values include “team over self,” autonomy with accountability, and shipping decisions without waiting for permission. [heymilo.ai](https://www.heymilo.ai/about)
- **Work model**: Hybrid (offices in New York, Toronto, Colombo, and other cities) with a globally distributed team operating around the clock. [builtin.com](https://builtin.com/company/heymilo-ai)
- **Notable perks**: Emphasis on learning rapidly in a fast‑changing AI landscape; “we hire people who treat every shift as an opportunity to get better.”
- **Open roles** (as of mid‑2026): Senior Software Engineer – Full Stack, Senior Account Executive, SEO & Organic Growth Lead. [builtin.com](https://builtin.com/company/heymilo-ai)

## Sources
1. [heymilo.ai](https://www.heymilo.ai/) – Company homepage and product details
2. [heymilo.ai/careers](https://www.heymilo.ai/careers) – Careers page
3. [heymilo.ai/about](https://www.heymilo.ai/about) – About page, team, and culture
4. [builtin.com](https://builtin.com/company/heymilo-ai) – Built In profile with jobs, offices, and perks
5. [cbinsights.com](https://www.cbinsights.com/company/heymilo-ai) – CB Insights company profile with funding, investors, and news

## Other roles at HeyMilo

- [Paid AI Conversation Contributor — Customer Support (French)](https://feeny.ai/job/paid-ai-conversation-contributor-customer-support-french-heymilo-montreal-7etp4w75eg41) — Montréal, Canada
- [Product Manager — Voice and Video Contributor](https://feeny.ai/job/product-manager-voice-and-video-contributor-heymilo-san-francisco-bxd7pkhb76by) — San Francisco, CA
- [Customer Success Manager — Voice and Video Contributor](https://feeny.ai/job/customer-success-manager-voice-and-video-contributor-heymilo-global-4s8j21gvga0s) — Global
- [Account Executive — Voice and Video Contributor](https://feeny.ai/job/account-executive-voice-and-video-contributor-heymilo-new-york-zngkknamdz24) — New York, NY
- [Legal Professional — Voice and Video Contributor](https://feeny.ai/job/legal-professional-voice-and-video-contributor-heymilo-global-av1s95ksxx9w) — Global