--- title: 'UX/UI Specialist - Salesforce (Contract) at Thunder' canonical: 'https://feeny.ai/job/ux-ui-specialist-salesforce-contract-thunder-united-states-mmd8y4d0y2hz' type: 'job' last_seen: '2026-09-15' --- # UX/UI Specialist - Salesforce (Contract) at Thunder - **Company:** Thunder - **Location:** United States - **Employment:** contract - **Work type:** remote - **Posted:** 2026-09-11 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.gem.com/thunder/am9icG9zdDp1LBwWl7IL99G_sRN8AK4d ## Job description UX/UI Specialist (Salesforce) Location: Remote, United States or Canada preferred Employment Type: Contract We are seeking a high-caliber UX/UI Specialist for a contract engagement within our commercial practice. You will serve as the technical design authority for a key project, steering user experience integrity across the Salesforce ecosystem. This role requires a proactive problem-solver who can architect both the functional logic (how Communities and Ideas work) and the visual identity (branding, themes, and CMS) for both Customer and Partner Communities. Responsibilities: - Experience Design: Lead the design and implementation of intuitive, accessible user experiences that meet high-quality industry standards. - Interface Architecture: Manage and oversee the end-to-end design of UI components within Salesforce and AWS environments to ensure all solutions remain user-centric. - Accessibility Leadership: Drive accessibility testing and validation processes, coordinating with internal teams and stakeholders to ensure usability for all users. - Design Engineering: Implement advanced prototyping and wireframing tools to visualize complex data flows across Service Cloud, Experience Cloud, Data 360 and Agentforce. - Mentorship: Provide UX/UI guidance and best practices to development and consulting teams throughout the project lifecycle. - Product Alignment: Maintain and apply expert knowledge of the Salesforce Lightning Design System (SLDS) and modern design standards. Qualifications: - 5–7+ years of experience managing UX/UI cycles, specifically within the Salesforce suite. - Significant experience with the Salesforce suite of products, especially Service Cloud, Experience Cloud, Data 360, Marketing Cloud, and/or Agentforce. - Strong strategic thinking with the ability to align creative solutions with private-sector business objectives and stakeholder needs. - Deep familiarity with accessibility standards and modern design system requirements. - Proven leadership skills and experience in managing design for large, complex projects. - Excellent communication, presentation, and stakeholder management skills. - Certifications (Preferred): Salesforce UX Designer certification, or equivalent (e.g., Nielsen Norman Group, HFI). - Bachelor’s Degree highly preferred *Please note that this job posting is for our contractor dream team and not a full-time employment opportunity. As a contractor, you will not be entitled to benefits such as health insurance, paid time off, or retirement plans that Thunder offers its full-time employees. Additionally, your employment status will be that of an independent contractor, meaning you will be responsible for your own taxes and insurance. Please ensure that any outside commitments do not interfere with your responsibilities, availability, or ability to perform effectively in this position. We encourage all applicants to thoroughly discuss Thunder's contractor agreement terms during the Talent Screen. We, of course, will happily keep you in mind for future full-time roles if those are a better fit! ## About Thunder ## Company Overview - **One-liner**: Thunder helps organizations leverage Salesforce and Amazon Connect as strategic infrastructure, providing consulting and implementation services with a focus on AI integration. - **Entity Type**: Private (venture-backed, Series A/B stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Carter Wigell ## Core Business - **Primary industry**: IT Services & IT Consulting (Salesforce ecosystem, Amazon Connect) - **Target customers**: Enterprise B2B, companies using or adopting Salesforce and Amazon Connect - **Mission / Purpose**: “Get Salesforce and Amazon Connect right. Now, and forever.” ## Products & Services - **Salesforce Consulting & Implementation**: Full lifecycle services including Field Service, Service Cloud, Revenue Management (Agentforce), MuleSoft integration, and custom development (LWC, Apex). - **Amazon Connect Consulting**: Design, deployment, and optimization of cloud contact centers with Service Cloud Voice integration. - **Federal Practice**: Dedicated services for U.S. government clients (Solution Architects, Technical PMs, Quality Assurance). ## Market Standing - **Valuation / Market Cap**: Not disclosed; total funding of $25.8M across 6 rounds. - **Key Metric**: Annual revenue of $1.5M (per LinkedIn, likely a lower-bound estimate for a services firm; not fully public). - **Notable Investors/Partners**: Salesforce Ventures, Washington Harbour Partners (lead in latest round, Dec 2024). - **Growth Signals**: 133 employees (+19% YoY); LinkedIn followers grew 39.6% year-over-year to 10.9K; remote-first scaling across US, Philippines, and UK. ## Competitive Advantages - **Deep Salesforce DNA**: Founder was one of the first 100 Salesforce employees and spent nearly 10 years under Marc Benioff. Team includes alumni from Salesforce, Accenture, Deloitte, and IBM. - **AI-First Positioning**: Described as “Salesforce’s most AI-forward implementation partner,” helping enterprises integrate AI into contact centers and operations. - **Boutique & Product-Like**: Reimagines traditional consulting with reusable solutions, risk prediction, and standardized delivery methods (Thunder Academy). - **Channel Partner Focus**: Deep understanding of Salesforce’s partner ecosystem, pipeline pressure, and scalable co-sell programs. ## Strategic Focus - Expand federal/government vertical (open roles for Federal Solution Architects, Technical PMs, QA). - Double down on AI integration offerings (Agentforce, AI-driven contact centers). - Continue building a scalable remote-first delivery model with centers in the Philippines and UK. ## Why Work Here - **Culture & Values**: Tenacity, ownership, customer obsession, employee growth, and well-being. - **Remote-First**: Fully distributed across the US (Hawaii to NYC) and international hubs; hybrid offices in San Francisco, Denver, New York, and Salt Lake City. - **Perks**: Competitive healthcare for team and family, stock options for all full-time teammates, performance bonuses, flexible work schedule, paid holidays, family medical leave, remote work program. - **Growth**: Access to latest Salesforce/AI projects, a tight-knit team of top-tier consultants, and a fast-growing company backed by Salesforce Ventures. ## Sources 1. [thundersf.com/about](https://www.thundersf.com/about) 2. [thundersf.com/careers-us](https://thundersf.com/careers-us) 3. [linkedin.com/company/thundersf](https://linkedin.com/company/thundersf) 4. [builtin.com/company/thunder-thundersf-com](https://builtin.com/company/thunder-thundersf-com) 5. [thundersf.com/careers-ph](https://www.thundersf.com/careers-ph) ## Other roles at Thunder - [Salesforce Business Analyst - Philippines](https://feeny.ai/job/salesforce-business-analyst-philippines-thunder-thunder-philippines-g39xdzb9bjrs) — Thunder Philippines - [Federal MuleSoft Developer](https://feeny.ai/job/federal-mulesoft-developer-thunder-united-states-9d5s9bxrd7mh) — United States - [Federal Solution Architect - AWS/Amazon Connect](https://feeny.ai/job/federal-solution-architect-aws-amazon-connect-thunder-united-states-hr43s2w4fshg) — United States - [Salesforce Developer (LWC, Apex) - Operations](https://feeny.ai/job/salesforce-developer-lwc-apex-operations-thunder-thunder-philippines-b8at1q71yyap) — Thunder Philippines - [Federal Quality Assurance Analyst - Mulesoft](https://feeny.ai/job/federal-quality-assurance-analyst-mulesoft-thunder-united-states-4xjmkh785842) — United States - [Federal Quality Assurance Analyst - Salesforce](https://feeny.ai/job/federal-quality-assurance-analyst-salesforce-thunder-united-states-dcs8m8d9xczf) — United States - [Federal Mulesoft Solution Architect](https://feeny.ai/job/federal-mulesoft-solution-architect-thunder-united-states-87xf4etakr6w) — United States - [Federal Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-salesforce-developer-agentforce-specialist-thunder-united-states-7pfh8dwdw85v) — United States - [Federal Senior Salesforce Developer - Agentforce Specialist](https://feeny.ai/job/federal-senior-salesforce-developer-agentforce-specialist-thunder-united-states-378pe536zbr4) — United States - [Federal Salesforce Developer](https://feeny.ai/job/federal-salesforce-developer-thunder-united-states-jd0jpzy183sc) — United States