---
title: 'Value Engineer (Post-Sales) at Mimica'
canonical: 'https://feeny.ai/job/value-engineer-post-sales-mimica-united-states-ajx3a0q2yvjp'
type: 'job'
last_seen: '2026-09-14'
---

# Value Engineer (Post-Sales) at Mimica

- **Company:** Mimica
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/mimica/9e8eb447-b1da-424b-b874-78ea7b0ede9f

## Job description

## What we are building

[Mimica](https://www.mimica.ai/careers) is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies don’t want to become more efficient, but because they don’t know where to start. At the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams with precision and confidence. We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group. Behind our platform is a team of exceptionally talented people, remote-first and globally distributed across 16+ countries. We're looking for curious, collaborative people excited to solve complex problems. You'll join a fast-paced environment built on high ownership, bottom-up thinking, and transparent, open communication – helping some of the world's leading organizations transform the way work gets done with AI.

Part of your day-to-day

- Serve as a strategic advisor and thought leader in leveraging Mimica to achieve customers’ desired business outcomes.
- Ensure issue resolution and provide product support when customers and users encounter roadblocks and problems.
- Collaborate closely with Sales, Marketing, Solution Engineering and Partner teams to co-create and execute customer account strategies. Identify opportunities for upselling, cross-selling, and further expansion within existing accounts.
- Act as the voice of the customer internally, advocating for customer needs and provide feedback to internal groups including Engineering, Machine Learning, and Product to influence Mimica’s roadmap and innovation pipeline.
- Build and execute tailored customer success plans to ensure value delivery aligned with customer strategic initiatives and proactively address any challenges or barriers to success.
- Communicate to customers about their business by pinpointing problems, issues, or opportunities. Interpret Mimica outputs to provide actionable insights, draw key conclusions, make transformational recommendations, and develop concrete next steps to achieve value.
- Execute training programs, workshops, and onboarding sessions to drive user adoption.

## What You Will Bring

- Proven background in customer success, value engineering, or management consulting, focusing on driving business outcomes and stakeholder alignment.
- Hands-on experience in process improvement methodologies or tools (Lean, Six Sigma, etc.) and identifying operational inefficiencies.
- Strong analytical skills – comfortable working with large data sets in Excel using pivot tables, lookups, and custom formulas to surface insights.
- Track record of building trust-based relationships with business and technical audiences, adapting style to influence stakeholders across functions and levels.
- Exceptional communication skills – translating complex information into compelling insights, delivering presentations and training, and engaging stakeholders
- Demonstrated ability to prioritize effectively in fast-paced environments, balancing strategic and tactical demands.
- Collaborative mindset with a bias toward action and a drive to improve internal processes and customer outcomes.
- Drive to continually develop your skills, improve team processes, and reduce inefficiencies.

Bonus

- Experience in process intelligence, task mining, automation, or GenAI implementation.
- Working knowledge of enterprise systems such as SAP, Oracle, JDE, or Salesforce.
- Track record of delivering value quickly and iteratively in high-growth startup environments.

## What we offer

💰 Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. 🏢 Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. 💻 Company-issued laptop, remote setup stipend, and co-working budget 📍 Flexible schedules and location ☀️ Ample paid time off, in addition to local public holidays 🍼 Enhanced parental leave 🧘‍♀️ Health & retirement benefits 📖 Annual learning & development budget 🌴 Annual workaways and regular virtual & in-person socials 🌍 Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role

⚠️ Mimica will only contact candidates from an @mimica.ai email address. We do not request banking or sensitive personal information during the recruiting process.

## About Mimica

## Company Overview
- **One-liner**: Mimica provides AI-powered process intelligence that automatically records employees’ clicks and keystrokes to generate process maps and identify automation opportunities for large enterprises.
- **Entity Type**: Private (post-Series B; raised Series B from Paladin Capital Group in 2025)
- **Headquarters**: Remote-first (office presence likely in London, UK – not explicitly stated)
- **Founded**: 2018
- **Founders**: Tuhin Chakraborty (CEO) and Raphael Holca-Lamarre (CTO)

## Core Business
- **Primary industry**: Task mining / process intelligence (subset of enterprise automation and analytics)
- **Target customers**: Large enterprises, especially finance, customer support, operations, IT, and shared services [mimica.ai](https://www.mimica.ai/)
- **Mission**: “Empower enterprises, teams, and individuals to reclaim their most precious resource — time” by handing monotonous tasks over to AI [mimica.ai/about-us](https://www.mimica.ai/about-us)

## Products & Services
- **[Mapper]**: Automatically generates end-to-end process maps from recorded user actions, capturing decision points, exceptions, and variants. Helps reveal bottlenecks and fast-track automation deployment. [mimica.ai/product](https://www.mimica.ai/product)
- **[Miner]**: AI-powered analysis that scores and prioritizes improvement opportunities based on ROI, automatability, and ease of automation. Distinguishes value-added vs non-value-added activities and recommends the best technology (GenAI, OCR, IDP, RPA). [mimica.ai/product](https://www.mimica.ai/product)
- **[Measure]**: Continuous monitoring of processes for productivity benchmarking, conformance to SOPs, and real-time optimization. [mimica.ai/product](https://www.mimica.ai/product)

All products are delivered as a SaaS solution with a free 14-day proof of concept. [mimica.ai](https://www.mimica.ai/)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: Raised seed from Episode 1 Ventures, Series A from Khosla Ventures, and Series B from Paladin Capital Group (amounts not publicly available) [mimica.ai/about-us](https://www.mimica.ai/about-us)
- **Key Metric**: 100% of pilots convert to paid customers; over 1 million hours of productivity saved for enterprises. [mimica.ai/about-us](https://www.mimica.ai/about-us)
- **Notable Investors/Partners**: Khosla Ventures, Paladin Capital Group, Episode 1 Ventures
- **Growth Signals**: Named Leader & Star Performer in both Task Mining and Digital Interaction Intelligence (DII) by Everest Group (2024/2025). Raised Series B in 2025. [mimica.ai/about-us](https://www.mimica.ai/about-us)

## Competitive Advantages
- **Privacy-first design**: Automatically anonymises PII, gives employees full control (start/pause/stop recording, exclude apps/websites, redact data). ISO 27001 and GDPR compliant. [mimica.ai/product](https://www.mimica.ai/product)
- **No manual effort required**: Unlike traditional process mining, Mimica requires no manual mapping or lengthy setup; results appear after as little as one week of recording. [mimica.ai](https://www.mimica.ai/)
- **Comprehensive visibility**: Captures every variation and exception across the entire team, producing actionable exportable documentation. [mimica.ai](https://www.mimica.ai/)

## Strategic Focus
- Accelerating enterprise transformation by enabling data-driven decisions for cost-cutting, productivity improvement, and adoption of new technologies (agentic AI, IDP, OCR). [mimica.ai](https://www.mimica.ai/)
- Deepening AI capabilities through continued investment in machine learning models (CTO holds a PhD in Neuroscience and Machine Learning). [mimica.ai/about-us](https://www.mimica.ai/about-us)
- Scaling go-to-market with enterprise-focused sales and partnerships.

## Why Work Here
- **Work environment**: Fully remote-first team with employees globally. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Culture**: Values include transparency, inclusion, feedback, and growth. Regular team off-sites. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Benefits**: Ample PTO and sick leave, enhanced parental leave, home office stipend, generous learning & development budget, competitive share options, health & retirement benefits. [mimica.ai/careers](https://www.mimica.ai/careers)
- **Engineering culture**: Strong focus on solving complex technical challenges in machine learning, software engineering, and data science — “building new technologies” to revolutionize the future of work. [mimica.ai/careers](https://www.mimica.ai/careers)

## Sources
1. [mimica.ai – Homepage](https://www.mimica.ai/)
2. [mimica.ai – About Us](https://www.mimica.ai/about-us)
3. [mimica.ai – Product](https://www.mimica.ai/product)
4. [mimica.ai – Careers](https://www.mimica.ai/careers)
5. [LinkedIn – Mimica](https://www.linkedin.com/company/mimica-automation)

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