--- title: 'Verification of Benefits & Authorization Specialist at Happy Health' canonical: 'https://feeny.ai/job/verification-of-benefits-authorization-specialist-happy-health-remote-9ajf85srdeww' type: 'job' last_seen: '2026-09-17' --- # Verification of Benefits & Authorization Specialist at Happy Health - **Company:** Happy Health - **Location:** Remote - **Compensation:** $18–$22/hr - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-17 - **Apply:** https://jobs.lever.co/happy-sleep/fbb9e583-91a1-4be8-8b78-99a069e9e128 ## Job description ## About Us Happy Health is revolutionizing sleep medicine delivery through our comprehensive telehealth platform. We've eliminated the traditional barriers to sleep care – no more waiting months for appointments or spending uncomfortable nights in sleep labs. Our patients receive FDA-cleared home sleep testing via Happy Ring, connect with board-certified sleep specialists, and when required, begin evidence-based treatment within just 5 days. Ongoing physiological data monitoring with the Happy Ring enables real-time condition management, combination therapies, and drives measurable outcomes. Happy Ring represents the future of sleep diagnostics: an FDA-cleared medical device integrating advanced biometric sensors with AI-powered analysis to deliver highly accurate diagnostics and longitudinal management at home. For sleep medicine physicians, this means you'll have access to high-quality diagnostic data that empowers you to make confident clinical decisions for your patients, and integrate multimodal treatments that focus on root-cause solutions. Position Summary We are a growing Sleep Medicine practice seeking a detail-oriented Verification of Benefits & Authorization Specialist to join our team remotely. In this role, you'll serve as a critical link between our patients, providers, and insurance payers — verifying coverage, securing prior authorizations, and ensuring patients receive timely care without avoidable billing surprises or claim denials. The ideal candidate thrives on accuracy, knows their way around payer portals, and can juggle multiple authorization requests while keeping providers and patients informed every step of the way. Key Responsibilities: Verify patient insurance eligibility and benefits (in-network and out-of-network) prior to scheduled appointments, procedures, and services via payer portals, clearinghouses, and phone Obtain, track, and follow up on prior authorizations and retrospective authorizations for office visits, diagnostic testing, and procedures Accurately document benefit details, authorization numbers, effective dates, and payer requirements in the practice management system / EHR Calculate patient financial responsibility (copays, coinsurance, deductibles) to front-office staff and patients Identify authorization requirements by payer and CPT code, and flag services at risk of denial before they are rendered Monitor pending authorizations and proactively escalate delays that could impact patient care or scheduling Collaborate with providers, clinical staff, schedulers, and billing to resolve coverage issues and reduce claim denials Respond to authorization-related denials by gathering documentation and initiating appeals or retro-authorizations when appropriate Stay current on payer policy changes, medical necessity criteria, and authorization workflows Maintain compliance with HIPAA and all applicable privacy and security standards Required Qualifications - High school diploma or equivalent - Minimum of four (4) years of experience in insurance verification, prior authorization, retrospective authorizations or medical billing in a physician practice or outpatient setting - Working knowledge of commercial insurance, Medicare, and Medicaid plans, including HMO/PPO structures and authorization processes - Familiarity with CPT, ICD-10, and HCPCS coding as it relates to eligibility and authorization - Experience using payer portals (e.g., Availity) and practice management / EHR systems - Strong attention to detail, organization, and follow-through - Excellent written and verbal communication skills - Ability to work independently in a remote environment with reliable high-speed internet and a private, HIPAA-compliant workspace ## Preferred Qualifications - Bilingual (English/Spanish) Happy Health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. ## About Happy Health ## Company Overview - **One-liner**: Happy Health provides an at-home sleep medicine platform that combines an FDA-cleared smart ring, AI-powered diagnostics, and virtual physician consultations to diagnose and treat sleep disorders. - **Entity Type**: Private (Series A, Venture-Backed) - **Headquarters**: Austin, Texas, United States - **Founded**: 2019 - **Founders**: Dustin Freckleton ## Core Business - **Primary industries**: Health Technology, Sleep Medicine, Medical Devices, Telemedicine - **Target customers**: B2C (individuals seeking sleep diagnosis and treatment) and B2B (healthcare providers, insurers) - **Mission / Purpose**: To make precision sleep healthcare accessible from home, eliminating traditional sleep lab visits. ## Products & Services - **Happy Ring**: An FDA-cleared wearable medical device (Class II) that uses proprietary biometric sensors and generative AI to monitor sleep metrics such as breathing, heart rate, sleep stages, and cognitive stress. Approved for at-home sleep apnea testing and sleep disorder diagnosis. - **Happy Sleep Platform**: A comprehensive service that includes the Happy Ring, a board-certified sleep physician consultation, personalized treatment plans, and ongoing care team support – all delivered remotely via mobile app. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: - Annual Revenue: ~$2 million (reported 2025) - Total Funding: $60 million (Series A, August 2022) - Employees: 24–35 (as of 2025/2026) - **Notable Investors / Partners**: - Lead Investor: **ARCH Venture Partners** (Series A) - Other Investors: Lauder Partners, PTK Investments, Rsquared, Samsung Catalyst Fund - Key Partnership: EnsoData (AI sleep data analysis, Nov 2024) - **Growth Signals**: - Second FDA clearance for at-home sleep testing (June 2025) - Patent portfolio of 20+ filings covering real-time multi-sensor correction, hypersomnia diagnosis, hydration monitoring, and athletic monitoring - Headcount grew ~10.8% year-over-year (2024–2025) - Offices in Austin (HQ), Los Angeles, and Burlington ## Competitive Advantages - **Integrated end-to-end solution**: Single platform combining FDA-cleared hardware (ring), AI software, and clinical care – reducing diagnosis time to ~5 days vs. weeks/months in labs. - **Proprietary ring technology**: Combines next-gen biometric sensors with generative AI for high accuracy in sleep staging and apnea detection. - **Two FDA clearances** for at-home sleep testing – a high regulatory barrier for competitors. - **Strong IP moat**: 20+ patents across sleep detection, signal correction, and wearable athletic monitoring. ## Strategic Focus - Expanding FDA-cleared indications (e.g., hypersomnia, cognitive stress detection). - Scaling direct-to-consumer and B2B channels (health plans, employer wellness programs) to drive adoption. - Deepening AI/ML capabilities for personalized treatment recommendations. - International expansion: devices and telemedicine services aimed at global sleep health markets. ## Why Work Here - **Culture**: A mission-driven health tech startup focused on improving sleep health at scale. Hybrid work environment (Austin HQ with remote flexibility for certain roles). - **Engineering stack**: Modern tech stack (React, TypeScript, GraphQL, Python, Scala, Snowflake, Docker, PostgreSQL, AWS). Emphasis on building regulated medical devices and AI-powered health products. - **Remote/hybrid policy**: Hybrid workspace; many roles listed as remote (e.g., Principal Backend Developer, Telehealth Physicians). Some on-site roles in Austin (e.g., Principal E-Commerce Engineer). - **Notable perks**: Opportunity to work on FDA-cleared products with clinical impact, collaboration with board-certified sleep physicians, and ownership of meaningful projects in a lean team. ## Sources 1. [Happy Health LinkedIn](https://linkedin.com/company/happyhealthinc) 2. [Happy Health Careers Page (Lever)](https://jobs.lever.co/happy-sleep) 3. [CBInsights – Happy Sleep Profile](https://www.cbinsights.com/company/happy-health) 4. [PitchBook – Happy Health Company Profile](https://pitchbook.com/profiles/company/343018-90) 5. [Built In Austin – Happy Health Inc. Profile](https://builtin.com/company/happy-health-inc) 6. [PR Newswire – Happy Ring Second FDA Clearance](https://www.prnewswire.com) (via search result) 7. [BioWorld – Other news to note, November 2024](https://www.bioworld.com) (EnsoData partnership) ## Other roles at Happy Health - [Care Coordinator](https://feeny.ai/job/care-coordinator-happy-health-remote-mb9wy7m0f0ee) - [Product Designer II](https://feeny.ai/job/product-designer-ii-happy-health-remote-fp67cw5jqath) - [Telehealth Physician](https://feeny.ai/job/telehealth-physician-happy-health-remote-bybeqzwx8yx1) - [Customer Support Specialist](https://feeny.ai/job/customer-support-specialist-happy-health-austin-8em0zvcsfx8z) — Austin, TX - [Telemedicine Sleep Physician Practicing in All 50 States](https://feeny.ai/job/telemedicine-sleep-physician-practicing-in-all-50-states-happy-health-remote-aq49wgmd9qj8) - [Sleep Medicine Physician](https://feeny.ai/job/sleep-medicine-physician-happy-health-remote-f3svz9ag27p3) - [Principal E-Commerce Engineer](https://feeny.ai/job/principal-e-commerce-engineer-happy-health-remote-6r2ftcazv8c4) - [Principal Backend Developer](https://feeny.ai/job/principal-backend-developer-happy-health-remote-nfkgetsrbb3x)