--- title: 'Verifications Operations Associate at Stripe' canonical: 'https://feeny.ai/job/verifications-operations-associate-stripe-bengaluru-tp2vvswzypvd' type: 'job' last_seen: '2026-11-08' --- # Verifications Operations Associate at Stripe - **Company:** Stripe - **Location:** Bengaluru, India - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-11-08 - **Apply:** https://stripe.com/jobs/search?gh_jid=8022703 ## Job description ## Who we are ## About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ## About the team At Stripe, our Bengaluru office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Bangalore team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. ## What you’ll do We’re hiring a hands-on Verification Risk Ops Associate to support large-user special handling, migrations, and ORR activities. This person will review KYC/KYB docs, run data queries and reports, manage queues and routing, troubleshoot with users, and lead large-scale migrations and grace-period deployments. ## Responsibilities - Plan, lead and execute large-user migrations end-to-end: coordinate technical steps, apply migration-based grace periods (AMP), monitor progress, resolve blockers, and ensure smooth onboarding at scale. - Run and interpret Hubble/SQL queries and build simple dashboards to track migration status, rejection rates/types, SLAs, and backlogs; use data to set priorities and drive migration decisions. - Configure internal systems queues for migration workflows: create, update, close queues and set routing/prioritization rules to support high-volume changes. - Execute and validate reporting and API integrations for large users during migrations; troubleshoot data, sync, or integration issues. - Review KYC/KYB documents and make verification decisions for onboarding and exception cases. - Communicate with account teams, Vendor Managers, and external users: lead status calls, set meeting cadence, escalate approvals to leadership when required, and coordinate cross-functional input. - Join user calls and incident channels to troubleshoot live issues, remove blockers quickly, and participate in incident response when tagged. - Provide weekly and ad-hoc status updates to stakeholders and the Special Handling DRI; maintain timelines and clear exit criteria for projects. - Create and maintain documentation: plans, Jira tickets, runbooks, post-mortems, and retrospective notes to capture lessons learned. ## Minimum requirements - Communication & Engagement: Strong English communication skills (written and verbal) with the ability to explain technical concepts to Stripe’s largest customers. - Analytical Problem-Solving: Ability to synthesize large amounts of data to identify key trends and inform decisions. - Adaptability: A quick learner who is comfortable working in-office, handling ambiguity, and prioritizing in a fast-moving environment. - User-Facing Experience: Proven experience in user-facing roles, including joining customer calls to understand complex business requirements and craft tailored solutions. - Operational Mindset: A process-oriented mindset with the ability to get things done and a history of identifying and solving internal process inefficiencies. - User-First Approach: You are energized by the challenge of solving difficult problems and always maintain a user-first perspective. ## Preferred qualifications - Technical Familiarity: - Some experience with SQL. - Some experience with API integrations. - Risk & Compliance Background: Prior experience in KYC/KYB verifications, risk analysis, investigations, or risk operations. - Industry Expertise: Risk experience in payments, e‑commerce, or fintech (specifically card-not-present risk) and knowledge of risk detection tools, prevention methods, and schemes. - Growth Experience: Prior experience at a growth-stage internet/software company or across multiple industries/verticals. - Stakeholder & Project Management: Excellent stakeholder management, communication, and negotiation skills, with experience working on project improvement initiatives. - Queue Management: Experience working from queues and participating in incident/on-call rotations. ## About Stripe ## Core Business - Primary industry: Financial services / payments infrastructure - Target customers: B2B – from startups to global enterprises (e.g., Le Monde, trucking companies) - Mission: “Increase the GDP of the internet” by making online commerce easier and more accessible ## Products & Services - **Stripe Payments**: Accept and optimise payments globally – online and in person; supports 135+ currencies and payment methods [stripe.com](https://stripe.com/) - **Stripe Billing**: Manage subscriptions, invoices, and recurring revenue; over 200 million active subscriptions managed [stripe.com](https://stripe.com/) - **Stripe Connect**: Embed payments into platforms and marketplaces - **Stripe Atlas**: Incorporate a company, get everything needed to fundraise and start selling - **Stripe Terminal**: In-person payments with customisable card readers - **Stripe Issuing**: Create and manage a card issuing programme - **Stripe Climate**: Automatically contribute a fraction of revenue to carbon removal ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: $1.9 trillion in payments volume processed in 2025 [stripe.com](https://stripe.com/) - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: - Infrastructure underpins more than 1% of global GDP [stripe.com](https://stripe.com/jobs/life-at-stripe) - Over 8,000 employees across 25+ offices worldwide [stripe.com](https://stripe.com/jobs) - 99.999% historical uptime for Stripe services [stripe.com](https://stripe.com/) - Deploys 10,000+ times per day while maintaining five 9s of reliability [stripe.com](https://stripe.com/jobs/life-at-stripe) - 135+ currencies and payment methods supported [stripe.com](https://stripe.com/) ## Competitive Advantages - **Scale & Reliability**: Processes massive transaction volumes with 99.999% uptime – a level of trust few competitors match. - **Developer‑First Experience**: Obsessive focus on API design, documentation, and ease of integration; “start with a blank screen, work until a product is ready, polish until exceptional” [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Global Reach**: Supports 135+ currencies and payment methods, with local offices in 25+ cities to serve regional needs. - **Network Effects**: The more businesses use Stripe, the more data and infrastructure advantages accrue, making it harder to switch. ## Strategic Focus - **AI & Agentic Commerce**: Building economic infrastructure for AI, including monetisation through agentic commerce [stripe.com](https://stripe.com/). - **Crypto & Stablecoins**: Enabling borderless money movement with stablecoins and crypto [stripe.com](https://stripe.com/). - **Platform Expansion**: Continuing to add financial tools (billing, issuing, terminal, climate) that work individually or together. - **Globalisation**: Deepening presence in markets like Japan, India, and Latin America. ## Why Work Here - **Culture**: “Intense and kind” – high expectations paired with a supportive, transparent environment. Weekly all‑hands with senior leaders; decisions based on idea quality, not seniority [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Growth & Ownership**: “Promotions are tied to demonstrated impact, not tenure.” Employees get substantial responsibility early, often working outside their domain [stripe.com](https://stripe.com/jobs). - **Work Model**: Hybrid/remote‑friendly – two main HQs (San Francisco & Dublin) plus 25+ offices, and many Stripes work from home or coworking spaces [stripe.com](https://stripe.com/jobs). - **Benefits**: Comprehensive medical, mental health, financial advisory, family planning, and parental leave. Education team provides onboarding and ongoing expert‑led courses [stripe.com](https://stripe.com/en-gi/jobs/benefits). - **Diversity & Inclusion**: Employee‑created resource groups (Stripe Communities), accommodations for disabilities, and a commitment to equal opportunity [stripe.com](https://stripe.com/jobs). ## Sources 1. [stripe.com/jobs/life-at-stripe](https://stripe.com/jobs/life-at-stripe) 2. [stripe.com/jobs](https://stripe.com/jobs) 3. [stripe.com/](https://stripe.com/) 4. [stripe.com/jobs/search](https://stripe.com/jobs/search) 5. 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