---
title: 'Vertical Sales Strategy and Operations at ElevenLabs'
canonical: 'https://feeny.ai/job/vertical-sales-strategy-and-operations-elevenlabs-united-states-ckd0ww9xkq54'
type: 'job'
last_seen: '2026-10-16'
---

# Vertical Sales Strategy and Operations at ElevenLabs

- **Company:** [ElevenLabs](https://feeny.ai/companies/elevenlabs)
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-09
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/elevenlabs/03e6b7b2-3337-47ac-a230-2d8390a8cb4e

## Job description

## About ElevenLabs

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

## How we work

- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.

## What we offer

- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

## About the role

We’re looking for someone to join our Sales Strategy & Operations team and own how ElevenLabs goes to market by vertical. As we shift from a horizontal motion to a vertical-led one, you will go deep on each of our top verticals — the buyer, the use cases, the competitive landscape, and what it takes to win — and turn that into a repeatable playbook for launching and scaling each one. As part of the Revenue Operations team, you'll sit at the center of the vertical GTM motion, working with Product Marketing, Forward Deployed Engineering, Product, and Sales leadership to define each vertical's strategy, surface product gaps, and drive cross-functional alignment until every vertical is launched and performing. This is a role for someone who wants to shape a new market from the ground up, not maintain an existing one. In this role, you will be responsible for:

- Vertical Deep Dives - Own the research and strategy for each top vertical: market sizing, ICP and persona definition, buying process, priority use cases, competitive positioning, and where ElevenLabs wins.
- Vertical Launches - Run the end-to-end launch of each vertical, from strategy and segmentation through enablement, pipeline targets, and post-launch performance reviews.
- Cross-Functional Alignment - Drive alignment across PMM, FDE, Product, Sales, and Marketing on vertical priorities, owners, and timelines. Be the single thread that keeps every function moving in the same direction.
- Product Needs - Dig deep into what each vertical requires from the product — integrations, compliance, features, workflows, and translate field signal into prioritized, evidence-backed requirements for Product.
- Data-Driven Strategy - Define the metrics that matter for each vertical (pipeline, win rate, ACV, sales cycle, product adoption), build the dashboards, and use the insights to decide where to double down or pull back.
- Leadership Partnership - Serve as a trusted advisor to Sales and GTM leadership on where to invest by vertical, with clear recommendations and regular performance reporting.

## Who you are

We're looking for exceptional individuals who combine technical excellence with ethical awareness, who are excited by hard problems and motivated by human impact. You’ll strive with us if you:

- Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of new tech.
- Are a highly motivated and driven individual with a strong work ethic. Our team is aware of this critical moment of audio AI evolution and is committed to going the extra mile to lead.
- Are analytical, efficient, and strive on solving complex challenges with a first principles mindset.
- Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.
- Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

## What you bring

- 4+ years in Sales Strategy & Operations or GTM strategy, ideally with experience building or launching a vertical GTM motion
- Proven track record of taking an ambiguous strategic question to a structured answer, then driving execution across teams.
- Deep curiosity about industries — you enjoy learning how a healthcare, financial services, or retail buyer actually operates and what they need
- Strong analytical skills, with proven expertise in SQL and data visualization using BI tools (e.g. Sigma)
- Excellent communication and influence skills, with the ability to align Product, Marketing, and Sales leaders without direct authority.
- Highly adaptable, with a proactive approach to problem-solving and comfort operating in a fast-moving, undefined space.
- Strong coachability and willingness to learn and adapt to new challenges.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

## About ElevenLabs

## Company Overview
- **One-liner**: ElevenLabs is an AI research and product company specializing in ultra-realistic voice synthesis, conversational agents, and creative media generation (speech, music, video).
- **Entity Type**: Private – Growth-stage startup
- **Headquarters**: New York, USA (with major hubs in London, UK and Warsaw, Poland)
- **Founded**: 2022
- **Founders**: Piotr Krzysztof Kozak (CEO) and Michał Krzysztof Kozak (CTO)

## Core Business
- **Primary industries**: Artificial Intelligence, Voice AI, Speech Synthesis, Conversational AI, Creative Media Generation (audio, video, music)
- **Target customers**: B2B (enterprises, developers) and B2C (creators, content producers); serves both large enterprises (Disney, Cisco, Salesforce, Nvidia, Meta) and individual users.
- **Mission/purpose**: “To make communication and creation with technology seamless” – building foundational voice models and expanding into transcription, music, image and video generation with safety built‑in.

## Products & Services
- **[ElevenAgents](https://elevenlabs.io)**: Conversational AI agents that talk, type, and take action across phone, chat, email, and WhatsApp. Includes guardrails, workflow orchestration, analytics, and omnichannel deployment. Used for customer experience and enterprise automation.
- **[ElevenCreative](https://elevenlabs.io)**: All‑in‑one creative platform for generating and editing speech, music (Eleven Music), sound effects (SFX), dubbing, images, and video – supporting 70+ languages. Ideal for marketers, podcasters, filmmakers, and audiobook producers.
- **[ElevenAPI](https://elevenlabs.io)**: Developer‑facing APIs providing access to foundational models – Text to Speech (multiple tiers: v3, Turbo v2, Flash v2.5, Multilingual v2), Speech to Text (Scribe v2, Scribe v2 Realtime), Music, Dubbing, and Voice Cloning.
- **Safety & Impact Program**: Free licenses for accessibility and nonprofits; dedicated safety team with multi‑layered safeguards (moderation, accountability, provenance).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: **$500M Annual Recurring Revenue (ARR)** as of May 2026 ([elevenlabs.io/about](https://elevenlabs.io/about)).
- **Notable Investors/Partners**: Backed by BlackRock, NVIDIA, Jamie Foxx, Eva Longoria. Strategic partners include Twilio, Disney, KPN, Telus Digital, Cisco, Epic Games, Revolut, Meta, Bertelsmann, Deutsche Telekom, Deliveroo, Chess.com, Harvey, Salesforce, and the UK Government.
- **Growth Signals**:
  - Crossed $500M ARR and continues rapid growth.
  - Headcount growth of +170.6% year‑over‑year (as per LinkedIn job posting trends).
  - Expanded hubs in New York, London, Warsaw; opening in California adding 173 high‑paying jobs.
  - Strategic partnerships with governments (UK, Poland) and major IP owners (Hasbro, Stan Lee estate).
  - Released multiple new models in 2025–2026 (Scribe v2, Music v2, new agent features).

## Competitive Advantages
- **Proprietary foundational models**: First human‑like voice model, now the most realistic TTS and ASR, trained on licensed data with full commercial use.
- **Multi‑platform reach**: Combines agent, creative, and API products – offering end‑to‑end solutions from voice to video.
- **Ultra‑low latency**: 75ms for conversational use cases; rated #1 TTS by independent benchmarks.
- **Built‑in safety**: Dedicated safety team with enforcement, provenance, and moderation systems – a core differentiator in AI trust.
- **Global distribution**: 30+ countries, 70+ languages, strong enterprise adoption.

## Strategic Focus
- **Expanding beyond voice**: Into music, transcription, video, and image generation – becoming a broad AI media platform.
- **Enterprise and government**: Deepening relationships with public sector (UK, Poland) and large enterprises (Disney, Cisco, Salesforce).
- **Agentic AI**: Scaling ElevenAgents for customer service and automation with strong reliability and compliance guardrails.
- **Safety leadership**: Continually investing in misuse prevention and ethical AI deployment.
- **Geographic growth**: Opening US hub in California, expanding in Australia/NZ, and growing London HQ.

## Why Work Here
- **Culture values**: High ownership, lean teams, rapid experimentation, asynchronous excellence, and “the best idea wins” ethos. Described as “building the best work of their lives” by a team of researchers, engineers, and operators (IOI medalists, ex‑founders).
- **Global & remote‑friendly**: Team spans 30+ countries with hubs in NY, London, and Warsaw; remote‑first with intentional asynchronous communication to minimize meetings.
- **Growth & impact**: Join at a high‑velocity stage – $500M ARR, 170% headcount growth. Employees work alongside AI leaders and shape the future of human‑technology interaction.
- **Perks & offerings**: Competitive compensation, equity, high autonomy, and opportunities to wear many hats. Strong emphasis on continuous growth and learning.
- **Ethical focus**: A chance to work on world‑changing AI with built‑in safety – for those who care about responsible innovation.

## Sources
1. [elevenlabs.io](https://elevenlabs.io/) – Main site (products, partners, models)
2. [elevenlabs.io/careers](https://elevenlabs.io/careers) – Careers page (culture, values, global team)
3. [elevenlabs.io/about](https://elevenlabs.io/about) – About page (ARR, investors, history, impact)
4. [linkedin.com/company/elevenlabsio](https://www.linkedin.com/company/elevenlabsio) – LinkedIn (headcount growth, job postings, employee breakdown)
5. [jobs.ashbyhq.com/elevenlabs](https://jobs.ashbyhq.com/elevenlabs/) – Active job openings (92 positions)

## Other roles at ElevenLabs

- [Executive Assistant - India & Middle East](https://feeny.ai/job/executive-assistant-india-middle-east-elevenlabs-india-bgashc379290) — India
- [Account Executive - Japan](https://feeny.ai/job/account-executive-japan-elevenlabs-japan-fcbsjm5qm4jn) — Japan
- [Executive Assistant - APAC](https://feeny.ai/job/executive-assistant-apac-elevenlabs-remote-f136bm8dxt45)
- [Account Executive - Digital Natives - Strategic](https://feeny.ai/job/account-executive-digital-natives-strategic-elevenlabs-united-states-rccxhv69vpsr) — United States
- [Account Executive - Enterprise - Sports Specialist](https://feeny.ai/job/account-executive-enterprise-sports-specialist-elevenlabs-remote-vbc3nsryj65c)
- [Developer Advocate](https://feeny.ai/job/developer-advocate-elevenlabs-united-kingdom-cpry304wstrd) — United Kingdom
- [Account Manager - Southern Europe](https://feeny.ai/job/account-manager-southern-europe-elevenlabs-spain-pq5bjdzs4w3x) — Spain
- [Adoption Strategist - LATAM](https://feeny.ai/job/adoption-strategist-latam-elevenlabs-argentina-jjwnqwd3pv6w) — Argentina
- [B2B Growth Marketer - Benelux](https://feeny.ai/job/b2b-growth-marketer-benelux-elevenlabs-netherlands-4hzb4gab7hv5) — Netherlands
- [Poland Senior Accountant (Poland)](https://feeny.ai/job/poland-senior-accountant-poland-elevenlabs-remote-wnwkjfkrh84y)