---
title: 'Veterinary Onboarding Specialist at Snout'
canonical: 'https://feeny.ai/job/veterinary-onboarding-specialist-snout-michigan-0nrmp423qxa4'
type: 'job'
last_seen: '2026-09-14'
---

# Veterinary Onboarding Specialist at Snout

- **Company:** Snout
- **Location:** Michigan
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-31
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.gem.com/snout/am9icG9zdDqeCr6ZB_fv9y99WPPkZZ_w

## Job description

🐶 Our mission

Every pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend. At Snout, we aim to solve this by enabling clinics to offer pet wellness plans, that actually work.

🚀 The opportunity

Snout is one of the fastest growing wellness plan providers in the veterinary space, trusted by clinics across the USA. We’re a small but mighty startup team of <50 passionate people. We're on the hunt for a passionate and relationship-focused Veterinary Onboarding Specialists to join our in person team at our Troy, MI office, Monday through Friday.

💻 The role

In this role, you will own the onboarding process for veterinary clinics as they begin their partnership with Snout. The role will involve managing multiple clinics at once, coordinating data, integrations, plan design, and timelines to ensure every clinic goes live accurately and on schedule. This is a highly detail-driven role that blends relationship management with analytical and operational work, requiring you to keep many moving pieces organized and catch issues before they become problems.

You will work closely with clinic teams to translate how their practice runs into well-built wellness plans. This role is ideal for someone with veterinary clinic experience who wants to move into a more strategic, problem-solving career while staying connected to the industry.

Sound like your kind of adventure? We’d love to meet you!

Snout is committed to building a diverse and inclusive team. We know that great candidates may not check every box — and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 50% of qualifications. If you need any accommodations during the application or interview process, please let us know — we’re happy to support you.

🛠 What you’ll do

- Manage multiple clinic onboardings from closed-won to go-live
- Coordinate integrations, pricing, plan setup, and timelines
- Analyze clinic data to build accurate, effective wellness plans
- Catch and resolve issues before they impact a launch
- Serve as the main point of contact for clinics during onboarding
- Keep detailed, organized records across all active projects

💡What we're looking for

- 2+ years in-clinic veterinary experience, especially in a client facing role dealing with invoicing/billing
- Highly organized and able to manage multiple projects at the same time
- Detail-oriented and comfortable with data and systems
- Strong problem-solver and communicator
- Thrives in a fast-paced, changing environment
- Ability to learn quickly, especially new technology and processes like AI

🌟 What will make you stand out

- Leadership skills, especially as a Lead
- Tolerance for working in a fast-paced technology environment with high ambiguity
- An interest in technology or startups
- Dedication to absorb and uphold company policies and procedures

💖 Why you should join Snout

- A chance to be a part of a mission driven company in the pet industry without having to be in clinic
- Fast growing, venture capital backed technology company focused on improving access to veterinary care
- Ability to have a meaningful impact from Day 1, where your voice and opinion matters
- Unlimited potential to grow in your career, learn and expand your skillsets
- This role is in person Monday to Friday in our Troy, MI office but we offer flexibility for your life needs

❌ Why this role might not be a fit for you

- You cannot work in person or cannot make the daily commute to our Troy, MI office
- You don’t have 2+ years of in clinic veterinary experience
- A fast-paced, technology and startup environment isn’t appealing to you
- You don’t enjoy working directly with clients, hopping on calls, presenting and teaching others
- Working alone or on small teams doesn’t sound fun to you
- You dislike wearing multiple hats or having a heavy workload
- You can’t handle ambiguity and lack of structure

💸 Compensation

- $55 000 - $60 000 base salary + bonus plan

⚕️Benefits

- Day 1 medical/dental/vision benefits
- Flexible time off + 11 Snout calendar holidays
- Paid parental leave

## About Snout

## Company Overview
- **One-liner**: Snout provides a platform for veterinary clinics to offer affordable monthly pet wellness plans, enabling pet owners to say “yes” to preventive care without financial strain.
- **Entity Type**: Private (Series A – $10M raised in Jan 2026, plus $100M debt financing)
- **Headquarters**: Troy, Michigan, United States (also an office in San Francisco, California)
- **Founded**: 2021
- **Founders**: Emily Dong (Founder & CEO)

## Core Business
- **Primary industry**: Veterinary Services / Pet Healthcare
- **Target customers**: B2B – independent veterinary clinics; B2C – pet owners via their clinic
- **Mission/purpose**: “Every pet deserves care. Every vet deserves support. Every family deserves to say ‘yes’ without fear. Snout is the infrastructure that makes that possible.”

## Products & Services
- **Snout Wellness Plans**: A subscription‑based platform that lets clinics create and manage monthly wellness plans (exams, vaccinations, bloodwork, medications). Pet owners enroll with no credit checks or breed/age restrictions, and clinics are paid upfront at the time of care. Type: SaaS + Fintech (payment infrastructure).

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of **$120.2M** (including a $100M debt facility and a $10M Series A, both closed in early 2026)
- **Notable Investors/Partners**: Clear Haven Capital Management (lead on debt), Footwork (lead on Series A), Pear, Bread and Butter Ventures, Restive Ventures
- **Growth Signals**: 
  - Headcount grew **76.7% YoY** (33 employees as of early 2026)
  - Average Snout member spends **2.5× more** in their first year
  - Trusted for over 10 years (founded 2021, but the platform has been iterating since 2019)
  - Expanding clinic partnerships nationwide

## Competitive Advantages
- **Prevention‑first model**: Focuses on predictable, everyday preventive care rather than just emergencies or accidents.
- **No financial barriers for pet owners**: No credit checks, no breed/age restrictions, and clinics receive payment immediately – no reimbursement hassles.
- **Dedicated support for clinics**: Each practice gets a Clinic Success Manager, custom marketing materials, and hands‑on training.
- **Durable infrastructure**: Backed by institutional capital and built to scale without forcing clinics to act as lenders.

## Strategic Focus
- **Expand access to preventive care** by onboarding more independent veterinary clinics across the U.S.
- **Scale the platform** to handle larger volumes of wellness plans and deepen integrations with practice management software.
- **Continue product development** to add more preventive care services and improve the owner/clinic experience.

## Why Work Here
- **Mission‑driven culture**: “Pet & Vet First, Always” – employees directly contribute to making pet care affordable and accessible.
- **Female‑founded & led**: CEO Emily Dong built the company around a personal mission; the team includes a mix of veterinary, fintech, and startup talent.
- **Remote/hybrid policy**: Distributed workforce across the U.S., Poland, and Canada; offices in Troy, MI and San Francisco, CA. Likely flexible based on role.
- **Growth trajectory**: Rapid headcount growth (76% YoY) signals expanding opportunities and upward mobility.
- **Notable perks**: Not explicitly listed, but the company emphasizes personalized support, a close‑knit team, and the chance to shape a growing platform.

## Sources
1. [snout.com](https://www.snout.com/)
2. [snout.com/about](https://www.snout.com/about)
3. [linkedin.com/company/snoutplans](https://linkedin.com/company/snoutplans)
4. [builtin.com/company/snout](https://builtin.com/company/snout)
5. [jobs.gem.com/snout](https://jobs.gem.com/snout)

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