--- title: 'Vice President, Field Operations at Jetson Home' canonical: 'https://feeny.ai/job/vice-president-field-operations-jetson-home-united-states-f62mhx9egqm4' type: 'job' last_seen: '2026-10-13' --- # Vice President, Field Operations at Jetson Home - **Company:** Jetson Home - **Location:** United States - **Work type:** remote - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-13 - **Apply:** https://job-boards.greenhouse.io/jetsonhome/jobs/4431895009?gh_jid=4431895009 ## Job description ## About Jetson Jetson is on a mission to accelerate the transition of 100 million homes across North America away from fossil fuels toward sustainable energy use. We believe in a future that is 100% electric and 100% better. Homes are one of the largest sources of carbon emissions, yet adoption of solutions like heat pumps remains slow due to cost and complexity. Jetson is solving this by building the first fully vertically integrated home electrification company — making clean energy simple, transparent, and affordable. We rely heavily on technology, automation, and data to scale this impact. At Jetson, we value people who are excellent at their craft, curious about new tools (including AI), and motivated to continuously improve how work gets done. The Opportunity: We are looking for an extremely motivated and passionate field operations leader interested in being part of a new, exciting organization fighting climate change by disrupting the residential home services industry. The Vice President of Field Operations will be responsible for the safe, high-quality and profitable delivery of every heat pump, heat pump water heater and EV charger installation Jetson performs across Canada and the United States. This role leads the General Managers who run each branch, and through them the Field Operations Managers, Field Supervisors, lead installers, electricians and service technicians who are the face of Jetson in our customers’ homes. The VP of Field Operations will set the organizational structure, standards and operating rhythm for field teams in Colorado, British Columbia, Massachusetts, New York and California, and will scale that model into new markets as Jetson grows. What You Will Do: - Develop and execute the field operations strategy to deliver installation volume, quality and margin targets across every market in Canada and the United States. - Lead, coach and hold accountable the General Managers who run each branch, ensuring every branch hits its KPIs for installs, revenue, NPS, safety and crew compliance. - Define the field organizational structure and roles, including General Managers, Field Operations Managers, Field Supervisors, lead installers, electricians and service technicians, and build a bench of leaders ready for new markets. - Own installation quality and first-time-right performance, setting Jetson installation standards and driving down callbacks, rework and warranty cost. - Champion a safety-first culture, owning the Jetson Health & Safety program, incident reporting and investigation, and compliance with OSHA, WorkSafeBC and local regulatory requirements. - Ensure field teams meet licensing, permitting and inspection requirements in every jurisdiction, including municipality-level permitting where no statewide framework exists. - Drive crew productivity and capacity planning, balancing in-house crews and subcontractor partners to meet demand without sacrificing quality or customer experience. - Partner closely with the VP of Customer & Service Operations to align scheduling, system design, project coordination and technical service with field throughput, so every job is ready to install and every install closes out cleanly. - Own the field technology stack, including Zuper, in partnership with Customer Operations and Systems, to improve dispatch, job checklists, commissioning and real-time job visibility. - Lead fleet, tools, uniforms and warehouse operations in partnership with Supply Chain, ensuring crews are equipped, stocked and on brand. - Build and run recruiting, onboarding, training and leveling programs for field roles, including installer certification and apprenticeship pathways, with People Operations. - Lead new market launches in partnership with the Expansion team, standing up branches, hiring local leadership and bringing them to steady-state performance. - Develop and manage field operating budgets and branch P&Ls, driving labour efficiency, materials cost control and installation margin. - Define, report and act on field KPIs, providing clear performance visibility to the executive team. What You Bring: - Bachelor’s degree in Business Administration, Operations Management, Construction Management, Engineering or a related field (MBA preferred), or equivalent field leadership experience. - 10+ years of field operations experience in residential HVAC, home services, solar, electrical or construction, including 5+ years leading multi-branch or multi-market operations. - Experience taking a field operation from startup to scale up across geographically dispersed locations. - Proven experience leading General Managers and large field teams across the United States and Canada, including a mix of in-house crews and subcontractors. - Deep working knowledge of heat pump and HVAC installation, electrical scopes, permitting and inspections. - A strong safety record and experience building safety programs and culture in a field environment. - Strong financial acumen with experience managing budgets, branch P&Ls, labour productivity and cost-control measures. - Experience with field service management and dispatch platforms such as Zuper or ServiceTitan, and CRM platforms such as HubSpot. - Ability to analyze data and make informed decisions to drive operational excellence. - Excellent leadership, coaching, communication and problem-solving skills. - Willingness to travel frequently across the U.S. and Canada as needed. Job Type: Full-time, Permanent Pay: $190,000 - $220,000 per annum Benefits: Dental Care, Vision Care & Life Insurance premiums fully paid by Jetson Health Insurance premium 85% paid by Jetson Education Support Parental Leave Top Up Equity 401k program Work Location: Remote in the USA Do you feel like you don't have everything that's listed above but can still do the job? If you have the core skills and experience that we're looking for and are willing to use your talent to learn the rest, we encourage you to apply! U.S. Roles Jetson is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, or gender identity. If you require accommodation during the recruitment process, please contact us. Canada Roles Jetson is an equal opportunity employer committed to inclusive hiring. We do not discriminate on any ground protected under applicable human rights legislation. If you require accommodation at any stage of the recruitment process, please contact us. ## About Jetson Home ## Company Overview - **One-liner**: Jetson is building the world’s first fully integrated home electrification company, handling everything from design and software to installation and service, making it simple for homeowners to switch to clean electric heating and cooling. - **Entity Type**: Private (Series A) - **Headquarters**: North Vancouver, British Columbia, Canada - **Founded**: 2024 - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industry**: Climate Technology Product Manufacturing / Home Electrification - **Target customers**: B2C homeowners across North America - **Mission**: “Accelerate the transition of 100 million homes across North America away from burning fossil fuels to sustainable energy use.” [linkedin.com](https://www.linkedin.com/company/jetsonhome) ## Products & Services - **Heat Pump Installation (Service)**: End-to-end design, installation, and service of all-electric heat pumps, replacing outdated fossil-fuel systems. Offers transparent pricing, financing options, and rebate assistance. [jetsonhome.com](https://jetsonhome.com/us/) - **Customer Financing & Rebates**: In-house support to help homeowners navigate incentives and financing, including 0% APR offers. [jetsonhome.com](https://jetsonhome.com/us/) - **Software & Firmware**: Internal platforms for field operations, customer success, and product optimization (evidenced by job postings for Applied AI Engineer, Data & ML Engineer, Firmware Engineer, Software Engineer). [jetsonhome.com](https://jetsonhome.com/us/careers) ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total Funding – $55M (Seed $5M in 2024, Series A $50M in 2026) [cbinsights.com](https://www.cbinsights.com/company/jetson-6) - **Notable Investors/Partners**: Series A led by Eclipse; a total of 8 investors across two rounds. [linkedin.com](https://www.linkedin.com/company/jetsonhome) - **Growth Signals**: - Employee headcount of ~90 with +11.7% monthly growth. [linkedin.com](https://www.linkedin.com/company/jetsonhome) - 58 active job postings (quarterly increase of +383.3%). [linkedin.com](https://www.linkedin.com/company/jetsonhome) - Expanding into new U.S. markets (offices in Denver, CO; Atlanta, GA; Burbank, CA; Centennial, CO; Columbia, MD; Marlborough, MA; Nashville, TN; Ontario, CA; San Jose, CA; Windsor, CO; and remote). [jetsonhome.com](https://jetsonhome.com/us/careers) ## Competitive Advantages - **Vertically Integrated**: Owns the entire value chain (design, software, install, service), reducing friction and cost for homeowners. [jetsonhome.com](https://jetsonhome.com/us/about) - **Transparent Pricing & Single-Day Switch**: Offers clear upfront costs and can complete installation in one day, unlike traditional contractors. [jetsonhome.com](https://jetsonhome.com/us/) - **White-Glove Service**: From consultation to post-installation support, Jetson handles every step, ensuring a hassle-free experience. [jetsonhome.com](https://jetsonhome.com/us/about) - **Exclusive Focus on Home Electrification**: 100% dedicated to heat pumps, building deep expertise and operational efficiency. [jetsonhome.com](https://jetsonhome.com/us/about) ## Strategic Focus - **New Market Expansion**: Using Series A capital to enter additional U.S. markets and scale operations. [cbinsights.com](https://www.cbinsights.com/company/jetson-6) - **Technology & Software Development**: Hiring Applied AI, Data/ML, and Firmware engineers to improve installation processes, customer experience, and operational efficiency. [jetsonhome.com](https://jetsonhome.com/us/careers) - **Building the Team**: Rapidly scaling headcount across field service, sales, supply chain, and R&D to support growth. [linkedin.com](https://www.linkedin.com/company/jetsonhome) ## Why Work Here - **Real Impact**: “What we build gets installed in real homes, used every day, and makes a difference for decades.” [jetsonhome.com](https://jetsonhome.com/us/careers) - **Culture**: Mission-driven team focused on cutting emissions and improving living standards. - **Work Policy**: Mix of on-site, field, and remote roles (e.g., Remote, CO). Offices in multiple U.S. cities and Canadian HQ. [jetsonhome.com](https://jetsonhome.com/us/careers) - **Growth Opportunities**: Fast-growing company with 64 open roles across all departments – a chance to shape processes and scale with the company. [jetsonhome.com](https://jetsonhome.com/us/careers) - **Engineering Culture**: Emphasis on software, AI, and firmware development to support a physical product/service, offering a unique blend of tech and climate impact. ## Sources 1. [jetsonhome.com - Careers](https://jetsonhome.com/us/careers) 2. [jetsonhome.com - Homepage](https://jetsonhome.com/us/) 3. [linkedin.com - Company Profile](https://www.linkedin.com/company/jetsonhome) 4. [cbinsights.com - Company Profile](https://www.cbinsights.com/company/jetson-6) 5. [jetsonhome.com - About Us](https://jetsonhome.com/us/about) ## Other roles at Jetson Home - [New Product Introduction Program Manager](https://feeny.ai/job/new-product-introduction-program-manager-jetson-home-north-vancouver-61q00mrkgx4t) — North Vancouver, Canada - [Marketing Growth Lead](https://feeny.ai/job/marketing-growth-lead-jetson-home-north-vancouver-j3mhjb9hgg6j) — North Vancouver, Canada - [Director of Customer Success](https://feeny.ai/job/director-of-customer-success-jetson-home-centennial-y3s3ncv5h72n) — Centennial, CO - [Director of Customer Success](https://feeny.ai/job/director-of-customer-success-jetson-home-north-vancouver-k0avyf2evwz9) — North Vancouver, Canada - [Warehouse Manager](https://feeny.ai/job/warehouse-manager-jetson-home-san-jose-ggjq3c6cz4kp) — San Jose, CA - [Director of Technical Service](https://feeny.ai/job/director-of-technical-service-jetson-home-centennial-cmrert19shm9) — Centennial, CO - [Director of Technical Service](https://feeny.ai/job/director-of-technical-service-jetson-home-north-vancouver-9yznwaap8q6g) — North Vancouver, Canada - [Payroll Specialist](https://feeny.ai/job/payroll-specialist-jetson-home-north-vancouver-a55wd5egyva8) — North Vancouver, Canada - [Master Electrician (CE License Holder)](https://feeny.ai/job/master-electrician-ce-license-holder-jetson-home-nashville-vrarvmzrqr5r) — Nashville, TN - [People Business Partner](https://feeny.ai/job/people-business-partner-jetson-home-centennial-qy23dwcn79cx) — Centennial, CO