---
title: 'Vice President, Information Technology at RioCan'
canonical: 'https://feeny.ai/job/vice-president-information-technology-riocan-toronto-cbkaw1nwmyam'
type: 'job'
last_seen: '2026-09-13'
---

# Vice President, Information Technology at RioCan

- **Company:** RioCan
- **Location:** Toronto, Canada
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/riocan/2a805170-0438-4b18-b0cb-89bd05dd3dda

## Job description

## Who We Are

For over 30 years, our entrepreneurial mindset and strategic vision have fueled our growth into one of Canada’s largest and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take pride in our strong legacy while continuously adapting, innovating, and investing in the future. We’re proud to be recognized as one of Canada’s Most Admired Corporate Cultures, Canada’s Greenest Employers, Canada’s Best Diversity Employers, and a Greater Toronto Top Employer.

At RioCan, we believe our people are our greatest strength. We foster a welcoming, inclusive culture where employees can connect authentically, grow continuously, and bring their whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every day.

Purpose of the Position Reporting to the SLT leadership, the Vice President, Information Technology is accountable for the stability, security, scalability and performance of RioCan's technology environment. The role provides the foundational technology capabilities that enable enterprise operations across infrastructure, cybersecurity, workplace technology, enterprise applications, vendor relationships and technology risk management ensuring systems are secure, resilient, cost effective and aligned with business objectives.

Equally, this is an opportunity to further strengthen technology's role as a strategic partner to the business, building on a solid operational foundation and deepening alignment between technology priorities and enterprise objectives. The Vice President will lead with influence, communicate technology in business language and ensure the technology ecosystem supports growth, operational excellence and innovation while balancing risk, reliability and cost.

## KEY RESPONSIBILITIES:

Technology Strategy & Architecture

- Develop and execute RioCan's technology strategy and roadmap, ensuring technology investments support long-term business objectives
- Maintain a scalable, modern and resilient technology architecture built on the organization’s cloud platform
- Identify opportunities to simplify and rationalize the application landscape
- Evaluate emerging technologies that improve operational effectiveness and the employee experience
- Align the work of IT with business priorities through a clear scorecard and a three- to five-year plan

Infrastructure & Operations

- Own enterprise infrastructure, networks, cloud platforms, workplace technology and end-user computing
- Ensure high levels of system availability, reliability and performance
- Establish operational standards and service management practices
- Drive continuous improvement of technology services and support
- Ensure business continuity and disaster recovery of enterprise IT systems are maintained and tested, in partnership with the functions that own the broader BCP mandate

Cybersecurity & Technology Risk

- Lead RioCan's cybersecurity model, protecting company systems, data and users from internal and external threats
- Oversee identity and access management, security monitoring, incident response and technology controls, including the maturation of multi-factor authentication and single sign-on
- Manage the outsourced security partnership and hold it to leading practice, staying ahead of sector peers
- Ensure alignment with regulatory, privacy and risk management requirements, partnering with enterprise risk, legal and compliance on technology-related risks

Enterprise Applications

- Oversee enterprise platforms including property operations, leasing, People and Culture, construction and workplace technologies
- Own the technology delivery of the enterprise property management platform and the activation of additional modules, partnering with the business on how capability is adopted and used
- Ensure systems are reliable, integrated and aligned with business requirements, reducing reliance on spreadsheet-based processes
- Support business leaders in maximizing value from technology investments

Service Delivery & Employee Experience

- Transform service desk delivery as the most visible face of technology to the business into a highly responsive, measurable, service-oriented function
- Establish service levels, reporting and a feedback loop that demonstrably improve end-user satisfaction
- Strengthen communication and transparency between IT and the business, building understanding of what technology is delivering and why

Vendor & Partner Management

- Develop and manage strategic relationships with technology vendors and service providers, including outsourced application development and managed security partners
- Negotiate contracts and service-level agreements and monitor vendor performance and accountability
- Ensure technology investments deliver expected value and outcomes

Digital Enablement & Modernization

- Partner with business leaders to deliver technology solutions that improve productivity and efficiency, and support enterprise automation initiatives
- Identify opportunities to streamline processes through technology
- Lead application lifecycle planning and modernization efforts in collaboration with the appropriate business partners
- Enable safe, well-governed adoption of AI and productivity tooling across the enterprise, in partnership with the data and analytics function

Leadership

- Lead and develop a high-performing technology organization
- Foster a culture of accountability, service excellence, innovation and continuous improvement
- Build strong succession and talent development plans, establishing and evolving the team over time
- Act as a trusted advisor to the senior leadership team on technology opportunities and risks
- Build a network of technology leaders, industry peers and professional associations outside the organization, and stay current on emerging technologies, standards and leading practices

## SUCCESS FACTORS:

Key Success Measures – First 12 to 24 Months

- Strong system uptime and service reliability
- Improved technology service levels and end-user satisfaction
- Reduced cybersecurity risk exposure
- Successful execution of technology modernization initiatives
- Effective vendor management and cost optimization
- Stable and scalable platforms supporting business growth
- Enhanced resilience, continuity and disaster recovery capabilities
- Clear alignment between technology investments and business priorities

## QUALIFICATIONS:

Required

- 10+ years of progressive technology leadership experience, including leading enterprise IT for a mid-sized to large organization
- Experience leading enterprise infrastructure, cybersecurity and applications environments, with proven success managing complex technology ecosystems
- Strong understanding of cloud technologies, enterprise architecture, cybersecurity and IT operations
- Track record of technology transformation and modernization while balancing the need for operational continuity
- Strong vendor management and outsourcing experience, including negotiation of contracts and service levels
- Demonstrated ability to partner effectively with business leaders and executive teams, and to communicate technology issues in business language
- Track record of building and leading high-performing technical teams

## Preferred

- Experience partnering with analytics, finance and business leaders in a matrixed environment
- Experience in real estate, REIT or other asset-intensive, operationally complex environments; candidates from outside real estate are equally welcome
- Familiarity with recognized security control frameworks and the roadmap required to mature between them
- Experience enabling enterprise adoption of cloud productivity, AI and business intelligence tooling
- A reputation for operational excellence and disciplined execution

Education

- Bachelor's degree is required; an advanced degree is highly preferred

Why join RioCan?

We believe in rewarding you for what you do and investing in your career and long-term success. Our total rewards program is designed to help you thrive in every aspect of your life: physically, emotionally, financially, and socially. Here’s what we offer:

An Extensive Health and Benefits Program that includes health and dental benefits starting on day one, healthcare and wellness/lifestyle spending accounts, access to an employee family and assistance program, virtual healthcare services, and other resources to support your overall well-being.

A Comprehensive Retirement Program to help prepare you for your future. This includes matching employee contributions in a retirement savings plan, pension plan, and an employee unit purchase plan.

Work/Life Balance that prioritizes you. Enjoy flexible work hours, an extra-long weekend with our RioCan Cares Day, and half days before every long weekend in the summer.

Professional Growth and Development opportunities to advance your skills and grow your career through our continuing education reimbursement, mentorship and leadership development programs, on-demand online learning, and cross-functional training opportunities.

Additional Perks and Benefits that include paid time off, parental leave top-up, employee discounts, referral and recognition programs, and year-round opportunities to connect through community initiatives, committees, and social events.

If you share RioCan’s values and a passion for real estate, we want to hear from you.

We are committed to creating a diverse and inclusive work environment where all employees are valued, included, and empowered to do their best work and bring great ideas. People are at the core of who we are, and we respect that they have taken all paths to get here. RioCan welcomes applications from all candidates and is committed to providing accommodations for people with disabilities. If you require accommodation at any stage of the application process, please let us know, and we will be happy to work with you to meet your needs.

You can visit us at www.riocan.com and follow us on LinkedIn to learn more about who we are and what a career at RioCan can look like for you.

## About RioCan

## Company Overview
- **One-liner**: RioCan REIT is one of Canada’s largest real estate investment trusts, owning and managing necessity-based retail properties concentrated in the country’s most densely populated markets.
- **Entity Type**: Public (TSX: REI.UN)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 1993
- **Founders**: Ed Sonshine (Visionary Founder)

## Core Business
- **Primary industry**: Real Estate Investment Trust (REIT) – Retail & Mixed-Use Properties
- **Target customers**: B2B – national and regional necessity-based retailers (grocery, pharmacy, everyday services), as well as commercial tenants in mixed-use developments
- **Mission statement**: “To create vibrant community destinations anchored by the necessity-based retailers that meet Canadians’ essential, everyday shopping needs.”

## Products & Services
- **Retail Property Leasing**: RioCan owns and manages approximately 167 retail properties (31.8 million sq ft net leasable area) anchored by grocery, pharmacy, and other daily-needs tenants.
- **Development Pipeline**: A 43.5 million sq ft development pipeline (46.4% of zoned density) focused on mixed-use intensification, including residential, office, and retail components.
- **Property Management & Operations**: Full-service leasing, asset management, and property management for its portfolio.

## Market Standing
- **Valuation/Market Cap**: ~USD 5.75 billion (as of October 29, 2024)
- **Key Metric**: Annual Revenue of ~USD 1.44 billion (latest fiscal year)
- **Notable Investors/Partners**: Publicly traded on the Toronto Stock Exchange; institutional and retail unitholders. Key tenants include major grocery chains, pharmacies, and service retailers.
- **Growth Signals**: 97.9% committed occupancy, 94.5% of fair value located in six major Canadian markets (58.1% in the GTA), over 86% of properties have a grocery component, and a substantial development pipeline for future mixed-use intensification.

## Competitive Advantages
- **Prime Location Concentration**: Nearly 95% of portfolio value sits in Canada’s six largest urban markets, where structural supply constraints limit new retail construction.
- **Necessity-Based Tenancy**: Anchored by grocery and pharmacy, RioCan’s assets are resilient to e-commerce shifts and generate consistent foot traffic.
- **Development Land Bank**: Extensive zoned density (46.4% of total) provides a long-term growth runway for mixed-use projects that add residential and office components to retail sites.
- **Experienced Management Team**: Over 30 years of REIT operating history and a disciplined, execution-focused culture.

## Strategic Focus
- **Mixed-Use Intensification**: Unlocking value from its development pipeline by adding residential, office, and public amenities to existing retail properties.
- **Operational Discipline**: Maintaining high occupancy, controlling costs, and focusing on high-quality, necessity-based tenants.
- **ESG Leadership**: Scaling EV infrastructure, solar installations, and achieving BOMA BEST certifications across over 80% of gross leasable area, as outlined in the 2025 ESG Report.
- **Capital Allocation**: Prudent debt management and recycling capital into highest-return opportunities.

## Why Work Here
- **Culture**: RioCan describes itself as having the “stability and resources of an established company with the entrepreneurial and collaborative spirit of a start-up.” The values are Bold, Adaptable, Entrepreneurial, Responsible, and Trusted.
- **Learning & Growth**: Employees are encouraged to take calculated risks, make decisions quickly, and pursue continuous professional development. Many staff have spent their entire careers at RioCan due to varied challenges and advancement opportunities.
- **Diversity & Belonging**: Active DEI committee, Women’s Initiative Network, and Social committee. The company aims to be a diversity leader in Canadian real estate. 2025 employee engagement scored 90% (top decile).
- **Benefits**: Comprehensive package including health insurance, pension and RRSP matching, Employee Unit Purchase Plan, continuing education/training, maternity/parental leave top-up, wellness spending account, virtual healthcare, and Employee & Family Assistance Program.
- **Work Model**: All currently listed positions are **On-site** (Toronto, North York, Calgary). No hybrid or remote options are evident from the careers page.
- **Perks**: Entrepreneurial autonomy, exposure to high-impact real estate projects, and the stability of a large, publicly traded company.

## Sources
1. [RioCan.com – Home](https://www.riocan.com/English/home/default.aspx)
2. [RioCan.com – About / Who We Are](https://www.riocan.com/English/about/who-we-are/default.aspx)
3. [RioCan.com – Careers / Life at RioCan](https://www.riocan.com/English/careers/life-at-riocan/default.aspx)
4. [RioCan Jobs (Lever)](https://jobs.lever.co/riocan)
5. [LinkedIn – RioCan Real Estate Investment Trust](https://ca.linkedin.com/company/riocan-real-estate-investment-trust)

## Other roles at RioCan

- [Building Operator](https://feeny.ai/job/building-operator-riocan-toronto-1ak4sqjnzvfx) — Toronto, Canada
- [Property Coordinator](https://feeny.ai/job/property-coordinator-riocan-toronto-x8kga4abk945) — Toronto, Canada
- [Sr. Business Analyst (12-Month Contract)](https://feeny.ai/job/sr-business-analyst-12-month-contract-riocan-toronto-k05j8kpjzze1) — Toronto, Canada
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- [Tenant Billing Analyst (12-Month Contract)](https://feeny.ai/job/tenant-billing-analyst-12-month-contract-riocan-north-york-mqtb8h9xzehs) — North York, Canada
- [Manager, Leasing](https://feeny.ai/job/manager-leasing-riocan-calgary-m8yy985vg7ex) — Calgary, Canada
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- [Vice President, Information Technology](https://feeny.ai/job/vice-president-information-technology-crusoe-san-francisco-f3vrrtk5yffx) — San Francisco, CA / United States