--- title: 'Vice President IT Operations at Verra Mobility' canonical: 'https://feeny.ai/job/vice-president-it-operations-verra-mobility-mesa-a8s905fzm742' type: 'job' last_seen: '2026-09-07' --- # Vice President IT Operations at Verra Mobility - **Company:** Verra Mobility - **Location:** Mesa, AZ - **Posted:** 2026-07-28 - **Last confirmed live:** 2026-09-07 - **Apply:** https://job-boards.greenhouse.io/verramobility/jobs/4692764006 ## Job description Position Summary Verra Mobility is seeking a strategic and hands-on VP of IT Operations to lead the enterprise infrastructure, end-user computing, systems, database, and service desk functions that keep the business running. This leader is accountable for the reliability, performance, scalability, and cost-effectiveness of Verra Mobility's global IT operations. The VP will build and lead high-performing teams, mature operational processes, and ensure IT services consistently meet the needs of a fast-growing, technology-driven organization. ## Key Responsibilities Infrastructure & Systems - Own the strategy, design, and operation of enterprise infrastructure including data centers, cloud environments, networks, servers, storage, and virtualization. - Ensure high availability, capacity planning, disaster recovery, and business continuity for all core systems. - Drive cloud adoption, migration, and optimization initiatives to improve scalability and manage cost. - Establish and maintain infrastructure standards, monitoring, and automation to reduce manual effort and downtime. Database Operations - Oversee database administration, performance tuning, backup/recovery, and lifecycle management across platforms. - Ensure database availability, integrity, and scalability to support enterprise applications and analytics needs. - Partner with application and data teams to align database architecture with business requirements. End-User Computing (Hardware & Software) - Manage the full lifecycle of user hardware and software, including procurement, provisioning, deployment, patching, and asset management. - Standardize end-user technology and software licensing to improve consistency, compliance, and cost control. - Deliver a modern, productive, and reliable technology experience for all employees. Service Desk & IT Support - Lead the IT service desk and support operations, ensuring timely, high-quality resolution of incidents and requests. - Define and manage SLAs, KPIs, and continuous improvement for support performance and user satisfaction. - Implement ITSM best practices (incident, problem, change, and request management) and appropriate tooling. Leadership & Strategy - Build, mentor, and lead a high-performing IT operations organization, including managers and technical staff. - Develop and manage the IT operations budget, vendor relationships, and contracts to optimize value and spend. - Establish operational metrics and reporting to communicate performance, risk, and progress to executive leadership. - Partner cross-functionally with application, security, privacy, and business teams to support enterprise initiatives. - Drive process maturity, automation, and continuous improvement across all IT operations functions. ## Qualifications Required - 12+ years of progressive IT experience, with 5+ years in senior IT operations leadership. - Proven track record leading enterprise infrastructure, systems, database, end-user computing, and service desk functions. - Deep expertise in cloud (AWS, Azure, and/or GCP), networking, virtualization, and enterprise systems. - Strong experience with ITSM frameworks (e.g., ITIL) and IT operations tooling. - Demonstrated ability to build teams, manage budgets, and lead vendor relationships at scale. - Excellent communication skills with the ability to influence at the executive level. - Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). ## Preferred - Experience in a high-growth, multi-site, or global organization. - Master's degree or MBA. - Relevant certifications (ITIL, PMP, cloud architect certifications, etc.). - Experience supporting a technology- or transportation-focused business. ## Key Competencies - Operational excellence and reliability mindset - Strategic planning paired with execution - Financial and vendor management acumen - Team leadership and talent development - Cross-functional collaboration and communication Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: - Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. - Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. - Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. - Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. [Verra Mobility Applicant Privacy Notice](https://www.verramobility.com/candidate-privacy-notice/) Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. . ## About Verra Mobility ## Company Overview - **One-liner**: Verra Mobility is a global leader in smart transportation technology, providing automated enforcement, tolling, violations management, and parking solutions to municipalities, school districts, rental car companies, and commercial fleets. - **Entity Type**: Public (NASDAQ: VRRM) - **Headquarters**: Mesa, Arizona, United States - **Founded**: 1987 (as a pioneering photo enforcement program); relaunched as Verra Mobility in 2018 - **Founders**: James Tuton and Adam Tuton (founders of American Traffic Solutions, predecessor company) ## Core Business - **Industry**: Smart Transportation / Mobility Technology (including traffic enforcement, tolling, parking, and fleet management) - **Target Customers**: B2G (municipalities, school districts, transportation agencies), B2B (rental car companies, fleet operators, OEMs, financial institutions) - **Mission / Purpose**: “To transform mobility into something safer, smarter, and more connected to make life better for the people and communities we serve.” [verramobility.com](https://www.verramobility.com/) ## Products & Services - **Government Solutions**: Automated enforcement systems (red-light, speed, school bus stop arm, bus lane safety cameras) and ALPR technology for cities and school districts. - **Commercial & Fleet Solutions**: Integrated toll management, violation processing, vehicle registration, and title services for rental car companies, fleet management companies, and large fleet operators. - **Parking Solutions** (T2 Systems): End-to-end parking management software and hardware for universities, municipalities, and private parking operators. - **AutoKinex** (launched 2023): Secure in-vehicle payment platform for tolls, parking, and other mobility services. ## Market Standing - **Valuation / Market Cap**: Not provided in search results (public company; see SEC filings for latest market cap). - **Key Metric**: Public company with annual revenue reported in SEC filings (10-K). Specific figures not available from provided sources. - **Notable Investors / Partners**: Acquired by Platinum Equity in 2017 prior to IPO; major acquisition targets include Redflex Holdings, T2 Systems, Pagatelia, Euro Parking Collection plc, and Highway Toll Administration. - **Growth Signals**: - 1,800+ employees globally across 15+ countries. [verramobility.com/history](https://www.verramobility.com/history/) - 822,000 tolls paid daily; 6.9 million violations processed annually for fleet customers. - 300+ cities, towns, and school districts use automated enforcement solutions. - 2,000+ parking customers (universities, municipalities, private operators). - Expanded into Europe via Pagatelia (Spain) and EPC (pan-European toll collection). ## Competitive Advantages - **Established Market Leadership**: Over 20 years of experience in road safety and enforcement; first photo enforcement program in the U.S. (1987). - **Integrated Platform**: Combines enforcement, tolling, parking, and payment solutions on a single technology stack, creating switching costs for customers. - **Deep Partnerships**: Long-term contracts with major toll authorities, rental car companies, and municipalities; interoperable tolling across multiple states and countries. - **Regulatory Moat**: Government contracts and compliance-heavy markets make it difficult for new entrants to replicate. ## Strategic Focus - Expand smart mobility offerings for connected, electric, shared, and autonomous vehicles. - Grow international presence (especially Europe) through acquisitions and organic expansion. - Develop in-vehicle payment and data integration services (AutoKinex) to capture new revenue streams. - Continue M&A strategy to add adjacent capabilities (e.g., parking, tolling, enforcement). ## Why Work Here - **Culture & Values**: Core values—Own It, Do What’s Right, Lead with Grace, Win Together—emphasize accountability, integrity, humility, and collaboration. [careers.verramobility.com/working-here](https://careers.verramobility.com/working-here) - **Purpose-Driven Mission**: The company is focused on making mobility safer and easier, which employees cite as a source of meaning. - **Opportunities Across Functions**: Open roles in software development, cybersecurity, IT, project management, field services, customer service, and corporate functions. [job-boards.greenhouse.io/verramobility](https://job-boards.greenhouse.io/verramobility) - **Global Scope**: Work with colleagues across 15+ countries; opportunities for international experience. - **Work Policy**: Not explicitly stated, but primary office locations include Mesa, AZ (HQ) and Melbourne, Australia. Likely hybrid/on-site depending on role. ## Sources 1. [verramobility.com](https://www.verramobility.com/) 2. [careers.verramobility.com](https://careers.verramobility.com/) 3. [verramobility.com/history](https://www.verramobility.com/history/) 4. [careers.verramobility.com/working-here](https://careers.verramobility.com/working-here) 5. [job-boards.greenhouse.io/verramobility](https://job-boards.greenhouse.io/verramobility) ## Other roles at Verra Mobility - [VP, Software Delivery](https://feeny.ai/job/vp-software-delivery-verra-mobility-mesa-jv9hn43r8xdg) — Mesa, AZ - [VP, International Software Delivery](https://feeny.ai/job/vp-international-software-delivery-verra-mobility-mesa-1f163ze7egbc) — Mesa, AZ - [VP, International Software Delivery](https://feeny.ai/job/vp-international-software-delivery-verra-mobility-indianapolis-tce5t3d777cy) — Indianapolis, IN - [VP, International Software Delivery](https://feeny.ai/job/vp-international-software-delivery-verra-mobility-new-york-dqq2x4znzext) — New York - [Senior Customer Care Specialist](https://feeny.ai/job/senior-customer-care-specialist-verra-mobility-oklahoma-hsm86emcsk9j) — Oklahoma - [Research Support Specialist](https://feeny.ai/job/research-support-specialist-verra-mobility-oklahoma-2cvk8vchnntd) — Oklahoma - [Business Intelligence Developer](https://feeny.ai/job/business-intelligence-developer-verra-mobility-mesa-rnf6zp68ms3m) — Mesa, AZ - [Sr Analyst HRIS](https://feeny.ai/job/sr-analyst-hris-verra-mobility-mesa-hh2527rf8533) — Mesa, AZ - [Hardware Systems Engineer](https://feeny.ai/job/hardware-systems-engineer-verra-mobility-phoenix-mn85c2gk3wct) — Phoenix, AZ - [Processing Specialist I](https://feeny.ai/job/processing-specialist-i-verra-mobility-california-78c9fjwfpyh0) — California