---
title: 'Vice President of Franchise Operations at Empower Brands'
canonical: 'https://feeny.ai/job/vice-president-of-franchise-operations-empower-brands-united-states-rjqwn0mfs3ws'
type: 'job'
last_seen: '2026-10-21'
---

# Vice President of Franchise Operations at Empower Brands

- **Company:** Empower Brands
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-21
- **Apply:** https://job-boards.greenhouse.io/empowerbrands/jobs/5443536008

## Job description

Position Overview:

The Vice President of Operations serves as the senior operational leader for the brand and is responsible for developing and executing the operational strategy that drives franchisee success, system growth, customer satisfaction, and financial performance.

Reporting directly to the Brand President, the Vice President is a member of the Brand Leadership Team and partners closely with Franchise Development, Marketing, Finance, Product, Technology, Human Resources, and Shared Services to develop and execute strategies that strengthen the franchise system and achieve the brand's strategic and financial objectives.

This role provides executive leadership to the Operations organization while building the people, processes, systems, and organizational capabilities necessary to support a growing franchise network. The Vice President establishes operational vision, drives organizational effectiveness, improves franchisee unit economics, and ensures operational excellence across the brand.

Core Responsibilities:

Executive Leadership & Strategy

- Develop and execute the brand's operational strategy in alignment with overall business objectives.
- Serve as a strategic advisor to the Brand President and executive leadership team.
- Participate in annual strategic planning, budgeting, and long-range business planning.
- Translate company strategy into operational priorities, initiatives, and measurable outcomes.
- Identify emerging opportunities, risks, and industry trends that impact the franchise system.
- Champion innovation and continuous improvement throughout the organization.

Operational Leadership

- Provide executive leadership for all operational support functions across the franchise system.
- Establish operational standards, service models, and support strategies that enable franchisee success.
- Ensure consistency in operational execution across all markets.
- Drive operational scalability to support continued system growth.
- Oversee operational governance and accountability across the organization.

Franchise Performance & Business Growth

- Own franchise system operational performance and franchisee business health.
- Drive improvements in franchisee profitability, operational execution, customer satisfaction, and unit economics.
- Establish performance expectations and accountability measures for franchisees and Operations teams.
- Partner with Franchise Development to improve franchisee onboarding, ramp-up, and long-term success.
- Lead initiatives that improve franchisee engagement, retention, and overall system performance.

Financial Leadership

- Partner with the Brand President to achieve annual revenue, EBITDA, and operational performance objectives.
- Develop and manage the Operations budget.
- Analyze operational and financial metrics to identify trends and improvement opportunities.
- Allocate operational resources to maximize organizational effectiveness and return on investment.
- Ensure operational initiatives support overall business profitability.

Organizational Leadership

- Build, lead, and develop a high-performing Operations organization.
- Recruit, develop, and retain exceptional operational leaders.
- Create succession plans for key leadership positions.
- Foster a culture of accountability, collaboration, innovation, and continuous learning.
- Mentor Directors and senior leaders to strengthen organizational capability.

Cross-Functional Leadership

- Partner with Franchise Development to optimize franchise lifecycle support.
- Collaborate with Marketing, Finance, Product, Technology, Training, and Shared Services to execute strategic initiatives.
- Ensure alignment across departments to deliver a consistent franchisee experience.
- Represent Operations during executive planning and enterprise initiatives.

Operational Excellence & Transformation

- Lead enterprise-wide operational improvement initiatives.
- Drive adoption of systems, technology, automation, and best practices.
- Evaluate organizational structure and operational processes to improve efficiency and scalability.
- Sponsor change management initiatives across the franchise system.
- Promote a culture focused on continuous improvement and operational excellence.

Governance & Risk Management

- Ensure compliance with franchise agreements, operating standards, and company policies.
- Identify operational risks and implement mitigation strategies.
- Maintain effective operational controls and governance practices.
- Support business continuity planning and organizational resilience.

Critical Skills & Attributes:

- Executive leadership and strategic thinking
- Strong financial and business acumen
- Ability to influence executive stakeholders
- Organizational development and talent leadership
- Franchise operations expertise
- Enterprise change leadership
- Exceptional communication and executive presence
- Strong analytical and decision-making abilities
- Cross-functional collaboration and influence
- Customer- and franchisee-focused leadership style

Required Experience & Qualifications:

- Bachelor's degree in Business, Operations, Management, or a related field, or equivalent experience.
- 10+ years of progressive leadership experience in franchise operations, multi-unit operations, or executive business leadership.
- Demonstrated success leading large operational organizations.
- Experience developing and executing business strategy.
- Strong financial management experience, including budgeting and P&L accountability.
- Proven success improving franchisee performance, operational execution, and organizational effectiveness.
- Experience leading organizational change and operational transformation.
- Ability to travel approximately 40–50%.

## Preferred Qualifications

- Experience within a franchisor or multi-unit service organization.
- Experience supporting private equity-backed organizations.
- Multi-brand leadership experience.
- MBA or other advanced business degree.
- Experience leading enterprise operational transformation initiatives.

Empower Brands seeks to empower all individuals and values diversity.  All aspects of employment are based on qualifications, needs of the business and merit.

## WHO WE ARE:

Empower Brands is a leading franchise organization encompassing ten industry-leading brands across residential and commercial services: Archadeck Outdoor Living, Bumble Roofing, Canopy Lawn Care, Conserva Irrigation, FRSTeam, JAN-PRO, Koala Insulation, Outdoor Lighting Perspectives (OLP), Superior Fence and Rail, and Wallaby Windows. Empower is dedicated to providing its customers with the highest quality products and services in the home and commercial services industries while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit [EmpowerFranchising.com](https://empowerfranchising.com/).

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-Remote

## About Empower Brands

## Company Overview
- **One-liner**: Empower Brands is a franchise platform that owns and supports a portfolio of industry-leading commercial and residential service brands across North America.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Glen Allen, Virginia, United States
- **Founded**: 2022 (formed through the merger of Lynx Franchising and Outdoor Living Brands; individual brand histories date back to 1980)
- **Founders**: Not publicly listed; leadership team includes CEO Scott Zide

## Core Business
- **Primary industry**: Franchise management / Consumer Services (commercial and residential services)
- **Target customers**: Franchisees (B2B) – entrepreneurs and investors looking to operate a franchise; end customers are homeowners and businesses needing restoration, cleaning, outdoor living, and home improvement services.
- **Mission statement**: “To grow world-class brands by unleashing unwavering determination, devotion, and achievement.” [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)

## Products & Services
Empower Brands does not sell a single product but operates a portfolio of ten franchise brands, each offering specific services:

- **Archadeck Outdoor Living** – Design and build custom outdoor living structures (decks, patios, pergolas).
- **Bumble Roofing** – Residential and commercial roofing services.
- **Canopy Lawn Care** – Lawn care and landscaping services.
- **Conserva Irrigation** – Smart irrigation systems and water conservation services.
- **FRSTeam** – Fire, water, and disaster restoration services.
- **JAN-Pro** – Commercial cleaning and janitorial services.
- **Koala Insulation** – Home insulation services.
- **Outdoor Lighting Perspectives** – Custom outdoor lighting design and installation.
- **Superior Fence and Rail** – Fence and railing installation for residential and commercial properties.
- **Wallaby Windows** – Window replacement and installation.

All brands operate under a franchise model where Empower provides support, systems, and processes to franchisees.

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Total system-wide sales of **$1.6 billion** in fiscal year 2025 (as of September 30, 2025) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Notable Investors/Partners**: MidOcean Partners (acquired Lynx Franchising in 2020) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Growth Signals**:
  - Acquired Canopy Lawn Care, Koala Insulation, and Wallaby Windows in 2023 [LinkedIn](https://www.linkedin.com/company/empower-franchising)
  - Headcount grew 6.7% year-over-year to 125 employees [LinkedIn](https://www.linkedin.com/company/empower-franchising)
  - Active job postings increased 109.1% year-over-year (23 open positions) [LinkedIn](https://www.linkedin.com/company/empower-franchising)

## Competitive Advantages
- **Portfolio diversification**: Operates ten distinct brands across residential and commercial services, reducing reliance on a single market segment.
- **Proven franchise systems**: Each brand brings decades of operational experience (e.g., FRSTeam founded 1988, Archadeck founded 1980) with established processes for franchisee success.
- **Cross-promotion and co-selling**: Ability to introduce clients to multiple services across brands (e.g., a customer of Outdoor Lighting Perspectives can be offered Conserva Irrigation or Wallaby Windows) [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
- **Franchisee-first mindset**: Dedicated support teams focused on helping franchisees grow from day one to exit.

## Strategic Focus
- **Foster organic growth**: Drive same-store sales growth with existing franchisees.
- **Expand footprint**: Recruit new franchisees to broaden geographic reach.
- **Acquire additional brands**: Continue adding new brands to the portfolio through acquisition and incubation.
- **Enhance support**: Improve systems, processes, and teams to better serve franchisees [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)

## Why Work Here
- **Culture**: People-first environment built on five core values: People-First, Creators, Genuine, Go-Getters, and Principled. Emphasis on empathy, integrity, and fun [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Benefits**: Health insurance, 401k match, company-provided disability, generous time off, tuition reimbursement, leadership training, and lunch-and-learns [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Work environment**: Office-based in Glen Allen, VA (no explicit remote/hybrid policy mentioned, but LinkedIn shows headquarters location). The team of 125 fosters a collaborative, franchisee-focused atmosphere.
- **Growth opportunities**: Company is actively growing (headcount up 6.7% YoY, job postings up 109% YoY), offering roles in operations, finance, marketing, IT, HR, and more. Continued learning is supported through conferences and professional development [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
- **Leadership**: Experienced executive team with over a century of combined franchise experience [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/)

## Sources
1. [empowerfranchising.com/careers/](https://empowerfranchising.com/careers/)
2. [empowerfranchising.com](https://empowerfranchising.com/)
3. [empowerfranchising.com/about-empower-brands/](https://empowerfranchising.com/about-empower-brands/)
4. [LinkedIn](https://www.linkedin.com/company/empower-franchising)
5. [empowerfranchising.com/our-team/](https://empowerfranchising.com/our-team/)

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