--- title: 'Vice President of Operations at Vertex Service Partners' canonical: 'https://feeny.ai/job/vice-president-of-operations-vertex-service-partners-mesa-mqdprqdctc17' type: 'job' last_seen: '2026-10-16' --- # Vice President of Operations at Vertex Service Partners - **Company:** Vertex Service Partners - **Location:** Mesa, AZ - **Compensation:** $210k–$230k - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-16 - **Apply:** https://job-boards.greenhouse.io/vertexservicepartners/jobs/4437707009 ## Job description ## About Us Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values—servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun—and guided by three pillars: being the Employer of Choice, Partner of Choice, and Contractor of Choice. We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands. Position Summary This is a unique opportunity to be the VP of Operations of one of our partners, with full P&L responsibility and the chance to grow a business with the support of a proven, value-driven team. As the leader, you will be accountable for the overall performance and growth of the business. This leader will drive operational excellence and sales, ensure a world-class customer experience, and foster a culture where employees thrive. ## Key Responsibilities Business Leadership & Growth - Full P&L accountability with responsibility for revenue growth, profitability, and cash flow. - Champion broader sales and marketing initiatives to support delivery of 20%+ annual growth. - Identify opportunities to expand market share, add trade lines, and pursue tuck-in acquisitions as appropriate. - Drive growth through brownfield locations by identifying, launching, and scaling new branches within existing and new markets, leveraging established brand presence and operating infrastructure. People & Culture - Recruit, develop, and retain high-performing teams with a focus on employee engagement. - Model servant leadership and create a team-first, inclusive culture. - Coach and mentor managers and department leaders to achieve high performance and long-term retention. - Place the right people in the right roles by assessing talent against role requirements, aligning individual strengths to business needs, and building bench strength to support growth. Customer & Brand Excellence - Deliver outstanding customer experience (NPS of 90+) and maintain a strong Google rating (4.8 stars+). - Build brand recognition through consistent community engagement, partnerships, and excellent service. Operational & Financial Management - Ensure operational processes, reporting, and systems align with Vertex standards. - Manage to gross margin targets of 40%+. - Collaborate regularly with Vertex executive leadership and partner brand management teams. ## Qualifications Required: - 1-3 years demonstrated experience in P&L ownership or analysis, with a focus on results and profitable growth. - Proven ability to promote organizational changes and improve business performance. - Strong leadership skills, with a track record of building and developing teams. - Skilled in data-driven decision making and using KPIs to drive improvement. - Ability to thrive in fast-paced, dynamic environments and adapt to evolving business needs. Preferred: - 1-3 years of leadership experience in sales, operations, or management - Experience in the home services, construction, or related industries - Military leadership background ## Compensation - Competitive base salary with a target range of $150,000-$170,000 plus eligibility for performance-based bonuses. - Bonus Opportunity based on performance between 15-25% ## Compensation & Benefits Disclosure Compensation for this role may be provided as hourly pay, salary, commission, piece-rate, bonuses, incentives, or a combination of these methods, depending on the position. The “Estimate of Total Expected Annual Earnings” listed reflects our good-faith estimate of what we reasonably expect to pay for this role, based on factors such as experience, skills, candidate geographic location, state the job is located in, historical trends, and business needs. Actual earnings may vary. Where required by law, we also provide a general description of benefits and other forms of compensation offered, which may include health insurance, retirement plans, paid time off, and other employee programs. Estimate of total expected annual earnings: $210,000—$230,000 USD Benefits: Full-time employees are eligible to participate in the following benefits: - Health, Dental, and Vision Insurance - 401(k) with company match - Company sponsored Life and AD&D coverage - Paid Time Off - Opportunities for growth and on-the-job training Why Join Us? - Build Something Big – Shape processes for a rapidly growing organization. - Growth-Oriented Culture – Work in a dynamic, people-first environment. - Make an Impact Across Regions – Partner with business leaders to drive meaningful change. Apply Today! Vertex Service Partners is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need a reasonable accommodation due to a disability, please contact Human Resources with your request and contact information.[Applicant Privacy Policy](https://vertexsvcpartners.sharepoint.com/:b:/s/GMOperatingManual/EV5C-kddyN5MtEHsSkhJe9wBwvHwAsFthK0V4tyca-gtXg?e=rygX1m) ## About Vertex Service Partners ## Company Overview - **One-liner**: A people-first platform that builds and supports a national network of premier exterior home service brands, with a primary focus on roofing and related services. - **Entity Type**: Private (backed by institutional investors, not publicly traded) - **Headquarters**: Charlotte, North Carolina, United States - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Home services (exterior), specifically roofing, siding, gutters, and related residential construction services. - **Target customers**: Homeowners in communities across the United States (B2C); also partners with founder-owned home service companies (B2B). - **Mission or purpose statement**: “To be the best steward of legacy and home for employees for any founders who desire to sell. We provide a seamless partnership experience, peace of mind, and a flexible array of go-forward options.” ## Products & Services - **Partnership / Acquisition Platform**: Vertex partners with established exterior home service companies, acquiring them while preserving local brand autonomy. Provides a centralized “Center of Excellence” with support in marketing, training, talent, finance, accounting, procurement, systems, and data. - **Vertex Sales Academy**: A structured training program for sales professionals to improve closing rates, customer experience, and pipeline management. - **Operational Leadership Placement**: Places leaders and operators into roles across partner brands, including General Managers, Sales Leaders, and Field Operations Managers. - **Corporate Support Services**: Finance & Strategy, People & Talent, Legal & Compliance, Technology & Data, Marketing & Communications, and Operations Excellence functions delivered from the corporate center. ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held) - **Key Metric**: Total funding rounds not publicly reported; annual revenue not disclosed (LinkedIn lists “Annual Revenue: USD 5” – likely incomplete or placeholder; do not rely on). - **Notable Investors/Partners**: Key private equity / growth investors are not named in available sources. Acquired Rogers Roofing, Inc. in August 2023. - **Growth Signals**: - Operations in 22 states across the U.S. (California, Florida, Illinois, Indiana, Maine, New York, North Carolina, Ohio, Oregon, South Carolina, Virginia, Washington, Wisconsin, Idaho, Michigan, Georgia, Tennessee, Massachusetts, Connecticut, Pennsylvania, New Jersey). - Average age of partner brands is 36 years, indicating strong local legacies. - Employee count: 92 as of last data, with +12.1% YoY growth (+14 employees). - LinkedIn followers: 12,553 (growing ~0.9% monthly, ~4.9% yearly). - Aspires to be in Top 50 metropolitan statistical areas (MSAs). ## Competitive Advantages - **People-First Platform**: Not a traditional holding company; invests in leadership, culture, and systems while preserving founder and operator autonomy. - **Center of Excellence**: Provides deep functional support (marketing, finance, talent, data) that individual small businesses cannot afford on their own. - **Proven Track Record with Legacy Brands**: Focus on acquiring 30+ year-old brands with strong community roots, then scaling them with best-in-class support. - **Values-Driven Culture**: Core values include Servant Leadership, Unwavering Character, Growth Mindset, Persistence, Empowerment, Pace, and Fun. - **Sales Enablement**: Unique Sales Academy for standardized training across the network. ## Strategic Focus - **Geographic Expansion**: Continue entering new U.S. markets (targeting Top 50 MSAs) by partnering with mission-driven exterior home service companies. - **Scaling Partner Brands**: Use the platform’s resources to accelerate growth, improve customer experience, and become the employer, partner, and contractor of choice in every market. - **Talent Development**: Build a best-in-class employee experience with clear career paths, both at the corporate center and within partner companies. - **Technology & Data**: Leverage data science and systems to improve decision-making for all partners. ## Why Work Here - **Culture**: Emphasizes a “people-first” ethos with a focus on servant leadership, empowerment, and having fun while winning. - **Growth Environment**: High-growth, rapidly scaling network with opportunities to work cross-functionally and take ownership. - **Impact**: National scope with local feel – support thriving community-rooted brands rather than a faceless corporate entity. - **Roles Available**: Corporate roles (Finance, People, Legal, Marketing, Tech) as well as leadership/field positions within partner brands (General Managers, Sales Leaders, Field Ops). - **Training & Development**: Access to Vertex Sales Academy and structured onboarding; clear career paths. - **Work Mode**: Not explicitly remote/hybrid; many corporate roles based in Charlotte, NC, with some field roles across partner locations. Job postings indicate offices in Charlotte, NC; Clackamas, OR; Mill Creek, WA; Plymouth, MI; Fife, WA; Bohemia, NY; Wernersville, PA. - **Notable Perks**: Not detailed, but company touts “unparalleled opportunities to grow personally, professionally, and financially.” ## Sources 1. [vertexservicepartners.com](https://vertexservicepartners.com/) 2. [vertexservicepartners.com/about](https://vertexservicepartners.com/about/) 3. [vertexservicepartners.com/careers](https://vertexservicepartners.com/careers/) 4. [job-boards.greenhouse.io/vertexservicepartners](https://job-boards.greenhouse.io/vertexservicepartners/jobs/4178537009) 5. 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