---
title: 'Vice President, Sales Executive – Public Sector at TTEC Digital'
canonical: 'https://feeny.ai/job/vice-president-sales-executive-public-sector-ttec-digital-austin-7c6hq970hcmm'
type: 'job'
last_seen: '2026-11-05'
---

# Vice President, Sales Executive – Public Sector at TTEC Digital

- **Company:** TTEC Digital
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/ttecdigital/6a980654-5226-48b8-aaef-a475487c1143

## Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

As Vice President, Sales Executive – Public Sector at TTEC Digital, working remotely, you’ll help create and deliver exceptional customer experiences while contributing to an award-winning employment experience and company culture. TTEC Digital helps leading organizations reinvent their businesses through customer engagement and digital transformation.

## What You’ll Be Doing

Reporting to the Vice President, Sales – Public Sector, you will leverage your deep understanding of government priorities, procurement processes, technology needs, and buying cycles to identify, qualify, and close new business opportunities across an assigned public sector market. Your focus will be either Federal agencies or State & Local governments and agencies. You will sell TTEC Digital’s portfolio of digital transformation, professional services, and systems integration solutions that improve customer and citizen experience. The portfolio includes solutions and capabilities across AWS, Google, Microsoft, Genesys, NICE, Cisco, Salesforce, ServiceNow, and other leading technology partners. During a Typical Week, You’ll Develop and execute a strategic growth plan to penetrate targeted Federal agencies or State & Local governments and agencies. Leverage established relationships and networks within your assigned market to identify, qualify, and advance new business opportunities. Maintain a strong understanding of agency missions, priorities, technology requirements, procurement cycles, budget planning, and decision-making processes. Generate new opportunities through proactive outreach, executive networking, partner engagement, and proposal development. Build and maintain trusted relationships with key decision-makers, influencers, procurement leaders, and technology stakeholders. Lead the development of compelling proposals and executive presentations that clearly communicate TTEC Digital’s value proposition. Own opportunities throughout the sales lifecycle, from initial qualification through negotiation and close. Achieve or exceed assigned sales targets, pipeline expectations, and revenue goals. Apply knowledge of applicable government contracting vehicles, regulations, and compliance requirements to support successful pursuit and contract execution. Provide market intelligence to sales, marketing, solution engineering, and delivery leadership regarding agency needs, emerging trends, competitive threats, and new growth opportunities. Help shape TTEC Digital’s capabilities and offerings to strengthen their relevance and competitiveness within the assigned public sector market. Collaborate across sales, alliances, solution engineering, legal, contracting, and delivery teams to ensure coordinated pursuit strategies and seamless execution.

## What You Bring to the Role

10+ years of business development or enterprise sales experience in the public sector, with a successful track record selling into either the Federal market or State & Local government. Established relationships and a credible network within the assigned government market. Experience selling PaaS, SaaS, professional services, systems integration, or contact center and customer experience solutions. Deep knowledge of the contracting vehicles, procurement practices, regulations, and compliance requirements relevant to the assigned market. Strong understanding of digital transformation technologies, including cloud, data, AI, automation, and customer experience platforms. Demonstrated success developing go-to-market strategies, territory plans, and complete growth plans. A consistent record of meeting or exceeding targets and closing complex, multi-year, multimillion-dollar opportunities. Ability to develop and deliver effective proposals and presentations to executive and government decision-makers. Bachelor’s degree required; master’s degree preferred.

The anticipated starting salary range for individuals expressing interest in this position is $150,000 - $175,000. This position also is eligible to participate in a sales incentive plan.

TTEC Digital and our 1,500+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 45,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage. TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity. Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.

## About TTEC Digital

## Company Overview
- **One-liner**: TTEC Digital is the largest pure-play Customer Experience (CX) technology partner globally, delivering data, AI, observability, security, and contact center solutions for enterprise clients.
- **Entity Type**: Public (subsidiary of TTEC Holdings, NASDAQ: TTEC)
- **Headquarters**: Austin, Texas, United States (with offices in Greenwood Village, Colorado, and global locations)
- **Founded**: 1982 (as part of TTEC; TTEC Digital operates as a dedicated digital business unit)
- **Founders**: Not publicly disclosed for TTEC Digital specifically; TTEC Holdings was founded by Kenneth Tuchman

## Core Business
- **Primary industry**: IT Services and IT Consulting, specifically Customer Experience (CX) technology and digital transformation
- **Target customers**: Enterprise B2B clients (1,000+ clients across North America, Europe, and Asia Pacific), including global brands and public service organizations
- **Mission or purpose statement**: "To help the world’s most respected organizations create connected, valuable, lasting relationships." (Guided by values of purpose, humanity, and connection)

## Products & Services
- **CX Strategy & Consulting**: End-to-end CX design, orchestration, and transformation consulting, including customer journey mapping and experience architecture.
- **Contact Center Technology Implementation**: Certified at the highest tier across major platforms (Amazon Connect, Google Gemini Enterprise, NICE CXone, Genesys Cloud, Five9), covering implementation, integration, and optimization.
- **AI & Agentic AI Solutions**: Design and deployment of AI-driven contact center solutions, including agentic AI architectures, conversational AI, and Google Gemini Enterprise CX.
- **Data, Analytics & Insights**: Data engineering, analytics, and insights services to drive customer behavior understanding and business outcomes.
- **Observability & Security**: Cloud-native observability, security, and monitoring solutions for CX environments.
- **Managed Services**: Ongoing operations, maintenance, and support for CX technology stacks, with outcome-based delivery rather than hours billed.
- **Proprietary Software & Forward-Deployed Engineers**: Custom-built software and embedded engineering resources for tailored client solutions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (TTEC Digital is a subsidiary; TTEC Holdings' market cap is separate and not provided in sources)
- **Key Metric**: Annual Revenue not publicly disclosed for TTEC Digital; parent TTEC Holdings reports consolidated revenue. Total funding is not applicable (public parent).
- **Notable Investors/Partners**: Certified partner of Amazon Web Services (AWS), Google Cloud (Gemini), NICE, Genesys, Five9, and other leading CX platforms. Clients include global brands across North America, Europe, and Asia Pacific.
- **Growth Signals**: 
  - Headcount growth: +12.1% YoY (+214 employees) per LinkedIn; official site claims 2,000 technologists (conflicting reports — see Sources)
  - Active job postings up +82.4% year-over-year (62 open positions as of data date)
  - 2026 Great Place to Work Certification (USA); 2025 Gold, Silver & Bronze Stevie Awards; 2024 Fortune's America's Most Innovative Companies

## Competitive Advantages
- **Largest pure-play CX technology partner** globally, with a deep foundation in data, AI, and observability/security
- **2,000+ technologists** and certified at the highest tier across every major CX technology platform (data, analytics, contact center, CRM, cloud, frontier AI)
- **Single accountable partner** model — from first architecture decision through deployment and ongoing operations
- **Outcome-based delivery** (measured on outcomes, not hours billed) with a "global firm + strategic partner" agility
- **Global footprint** with offices across North America, Europe, Asia Pacific, and delivery centers in India and Philippines, offering support in dozens of languages

## Strategic Focus
- **AI-driven transformation**: Scaling agentic AI and generative AI solutions across enterprise CX (e.g., Google Gemini Enterprise, Amazon Connect agentic AI)
- **Cloud-native modernization**: Deepening AWS, Azure, and Google Cloud expertise for contact center and CX infrastructure
- **Data & analytics expansion**: Growing analytics and insights capabilities to drive measurable business outcomes
- **Talent acquisition**: Aggressively hiring across senior consulting, architecture, and engineering roles (62 active postings, +82.4% YoY job posting growth)

## Why Work Here
- **Great Place to Work certified** (2026, 2025, 2024) — recognized for team quality and culture
- **Remote-friendly**: Many roles are remote (e.g., "Remote — Full-Time Austin, TX"), with a fully remote U.S.-based team; some on-site roles in Hyderabad, India
- **Global stage**: Work with world-renowned brands and essential public service organizations on high-stakes AI and cloud projects
- **Engineering culture**: "Ditch the script and build tailor-made systems" — emphasis on innovation, custom builds, and forward-deployed engineering
- **Employee ratings** (LinkedIn): 3.8/5 overall; Work-Life Balance 4.1, Compensation 3.6, Culture 3.6, Career 3.5
- **Growth opportunities**: Strong headcount growth (+12.1% YoY) and expanding AI practice areas
- **Diverse, global team**: Workforce distributed across 20+ countries, with strong talent pipelines from Cognizant, Avtex, HCLTech, and Accenture

## Sources
1. [ttecdigital.com](https://www.ttecdigital.com/about)
2. [ttecdigital.com](https://www.ttecdigital.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/ttecdigital)
4. [linkedin.com](https://linkedin.com/company/ttec-digital)
5. [ttecdigital.com](https://www.ttecdigital.com/locations/united-states)

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