---
title: 'Video Producer at Phoenix'
canonical: 'https://feeny.ai/job/video-producer-phoenix-toronto-gtmtb8v4cmn4'
type: 'job'
last_seen: '2026-09-08'
---

# Video Producer at Phoenix

- **Company:** Phoenix
- **Location:** Toronto, Canada
- **Compensation:** $60k–$75k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/phoenix/9937a0e8-70cf-4b71-b5c1-b1f38f1b287a

## Job description

## ABOUT PHOENIX

Founded in 2019, Phoenix is building the most trusted telehealth platform in Canada, making specialist healthcare accessible to every Canadian, wherever they are. Our platform breaks down barriers to care, empowering patients to take control of their health with personalized treatment options and the guidance of licensed providers.

If you thrive where big ideas turn into real impact, you'll fit right in here. We're a team of creative problem-solvers who move deliberately and collaborate in person, because we think the best work happens that way. At Phoenix, you'll find autonomy over your work, people who care about each other's success, and a mission that's making healthcare better for Canadians.

## ABOUT THE ROLE

We're looking for an experienced Video Producer who will help craft compelling DTC and UGC ad videos. This is a hands-on, high-output role for someone who can move fluidly between the editing bay and the set: cutting a high volume of performance-driven video ads while also stepping into the camera operation itself — lighting, shooting, and directing on shoot days. You'll work closely with our Creative Strategists and Manager of Performance Video to turn briefs into ads that actually convert, and you'll have real input into shaping what we make next.

WHAT YOU’LL DO TO SUPPORT THE COMPANY MISSION

- Edit high-performing video ads and content for DTC brands across various platforms (Meta, TikTok, and other channels)
- Take a central, hands-on role in productions — cinematography, camera operation, lighting, and grip
- Own the end-to-end video editing process by translating creative briefs from Creative Strategists into compelling, goal-driven video ads optimized for performance
- Develop videos that align with brand guidelines and resonate with target audiences
- Collaborate closely with the Manager of Performance Video to rapidly test, revise, and refine video edits based on performance data and feedback, maximizing ad effectiveness and ROAS.
- Participate in creative asset review meetings, capturing key learnings and occasionally pitching performance-focused ad concepts for briefing and production.
- Maintain organized project files and workflows for efficient editing and versioning across multiple campaigns
- Stay up to date with social video trends, platform specs, and editing best practices to keep content fresh and and engaging

WHAT WILL HELP YOU SUCCEED IN THE ROLE

- 5+ years of video editing experience, ideally within the DTC or e-commerce space, creating social media and performance ads across UGC, skits, podcasts, and informational content.
- 3+ years of video production experience, with at least intermediate knowledge of camera operation, lighting, and modern video equipment
- Proficiency in Adobe Creative Cloud, with advanced expertise in Premiere Pro and After Effects for professional video editing and motion graphics
- A creative mindset with a sharp eye for detail and storytelling.
- Ability to thrive in a fast-paced, collaborative environment.
- You care about healthcare and have a personal connection to the space

WHY WORK AT PHOENIX?

- A Rewarding Mission: Through our asynchronous care model, Phoenix is reimagining patient-centric care for Canadians across the country by making diagnoses and treatment delivery faster, more accessible, and completely discreet.
- Impact & Autonomy: You’ll work directly with passionate, experienced leaders who’ve seen the ups and downs of building a business and genuinely care about your growth. You won’t just execute — you’ll help shape the future of Phoenix and Raven.
- Collaborative On-Site Culture: Our Operations, Product, Engineering, and Marketing teams work together on-site from our downtown Toronto HQ. We thrive on quick feedback loops, spontaneous brainstorms, and actually knowing the people we work with. Bonus points if you're into the occasional foosball tournament or have strong opinions about the best lunch spot nearby.
- Clinical Excellence: All Phoenix & Raven telehealth clinicians work remotely, providing the highest quality care for even the most sensitive of health topics. Medications are delivered directly (and discreetly) to patients via our pharmacy warehouses, where our diligent Pharmacy team packages each treatment with care.
- Competitive Pay, Real Benefits: Our compensation bands are backed by real market data, so offers are competitive and fair. Our benefits package includes standard healthcare coverage, a remote-first holiday season, and holistic wellbeing support for when life just happens.

Phoenix is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Phoenix will provide accommodations to applicants with disabilities throughout the recruitment, selection, and/or assessment process. If selected to participate in the recruitment, selection, and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require.

Phoenix uses artificial intelligence (AI) to help review applications and screen resumes during the early stages of our hiring process. These tools assist our recruitment team, and all final hiring decisions are made by real people — not by automated systems.

Phoenix will only contact applicants using a @phoenix.ca https://phoenix.ca email address or a verified LinkedIn account. We encourage applicants to be vigilant in responding to inquiries from unverified sources.

## About Phoenix

## Company Overview
- **One-liner**: Phoenix is a Canadian digital health clinic that provides an off-camera telehealth platform for patients to get life-changing medications prescribed online and discreetly delivered through a monthly subscription.
- **Entity Type**: Private (funding stage: later-stage; total funding of $89.4M as of early 2026)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 2021 (seed round raised in May 2021)
- **Founders**: Gavin T. (Co-CEO)

## Core Business
- **Primary industry**: Telehealth / Digital Health / Wellness & Fitness Services
- **Target customers**: B2C – Canadian patients seeking care for conditions like ED, hair loss, men’s health, and women’s health
- **Mission or purpose**: “Care can’t wait” – reducing the time for patients to access treatment from weeks to days through virtual care and streamlined workflows

## Products & Services
- **Phoenix Telehealth Platform**: An off-camera, online consultation service where licensed clinicians evaluate, prescribe, and provide ongoing care. Includes discreet delivery from a licensed pharmacy and a monthly subscription model.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding of **$89.4M** (via multiple rounds: Pre-Seed, Seed, Venture, and Debt Financing). Most recent milestone: a $50M raise celebrated at the TSX in 2025.
- **Notable Investors/Partners**: Y Combinator (led Pre-Seed round); other investors include a mix of venture and debt participants (specific names not disclosed in provided sources).
- **Growth Signals**:
  - Opened a new 21,000 sq ft Toronto HQ in 2025
  - Added 60 new teammates in 2025, growing the team to 80+ members
  - Expanded to 8 treatment areas covering both men’s and women’s health
  - Active job postings grew 42.9% quarterly (as of early 2026)

## Competitive Advantages
- **Off-camera telehealth**: Patients can access care without video calls, reducing friction and increasing privacy.
- **Continuous, supported care**: Beyond initial prescriptions, Phoenix provides check-ins, progress tracking, and direct access to care teams, leading to better engagement and outcomes.
- **Focus on underserved areas**: Actively building services for historically overlooked conditions in men’s health and women’s health.
- **Streamlined, clinical‑first workflow**: Combining diagnostics with physician guidance to turn complex information into clear, personalized next steps.

## Strategic Focus
- Expanding access to care across Canada, particularly in men’s health and women’s health
- Building brand awareness (new Head of Brand role) and growing the platform’s treatment areas
- Scaling the team and operations while maintaining a high‑touch patient experience

## Why Work Here
- **Culture & values**: Emphasis on “care can’t wait,” “make things people want,” “learn, grow, win,” and “enjoy the ride.” Teams are encouraged to share early drafts and iterate openly.
- **Work environment**: In‑office at the new Toronto HQ. The company fosters team events, offsites, and a collaborative atmosphere.
- **Perks & benefits**:
  - Flexible time off
  - Health, dental, and vision coverage
  - Flexible spending account (wellness spending)
  - Paid parental leave for all parents
  - Learning & development budget
  - Company offsites and team events
- **Growth opportunity**: With rapid headcount growth and new HQ, team members have ownership, sharp skills development, and work that “genuinely matters.”

## Sources
1. [phoenix.ca](https://www.phoenix.ca/careers)
2. [builtin.com](https://builtin.com/company/phoenix-0)
3. [linkedin.com](https://ca.linkedin.com/company/phoenix-health-canada)
4. [builtin.com (jobs)](https://builtin.com/company/phoenix-0/jobs)

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