--- title: 'Video Telecommunications Specialist III at CompTech Computer Technologies' canonical: 'https://feeny.ai/job/video-telecommunications-specialist-iii-comptech-computer-technologies-san-3dgvv6yczq82' type: 'job' last_seen: '2026-09-09' --- # Video Telecommunications Specialist III at CompTech Computer Technologies - **Company:** CompTech Computer Technologies - **Location:** San Antonio, TX - **Work type:** onsite - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/comptechcomputertechnologies/jobs/5416952008 ## Job description ## WELCOME TO COMPTECH Good people. Dedicated People. Hard-working people. CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges. Job Description Job Title:       Video Telecommunications Specialist (VTC)– Level II Location:       Joint Base San Antonio–Lackland (JBSA-Lackland), San Antonio, TX (on-site) Supporting:  The Defense Health Agency (DHA) **Secret Security Clearance** ## Overview CompTech Computer Technologies is seeking an experienced Video Telecommunications Specialist – Level II to provide Audio/Visual (AV) and Video Teleconferencing (VTC) support in support of the Defense Health Agency (DHA). This position is responsible for supporting video conferencing and conference room technologies, performing video capture and streaming activities, troubleshooting AV/VTC equipment, coordinating conference sessions, and providing technical guidance and training to end users. The ideal candidate will have hands-on experience supporting enterprise VTC, audiovisual, and conference room environments, with the technical troubleshooting and customer-service skills necessary to ensure equipment and services operate at optimal performance and capacity. Scope of Work Key responsibilities include: - Provide intermediate-level technical support for Video Teleconferencing (VTC), audiovisual (AV), and conference room systems and equipment. - Troubleshoot VTC and conference room equipment, diagnose technical problems, and perform appropriate repairs or corrective actions. - Initiate and manage trouble tickets when issues require escalation or additional technical support. - Perform video capturing and transfer captured video content to designated media streaming servers. - Support the setup, operation, testing, and monitoring of VTC and AV equipment for meetings, conferences, and other events. - Verify conference room systems are operational and properly configured prior to scheduled sessions. - Troubleshoot audio, video, display, connectivity, control-system, and peripheral issues. - Schedule AV/VTC sessions, maintain call schedules, and coordinate conference room and VTC reservations. - Coordinate with users, technical teams, and other locations to ensure successful conference connectivity and session execution. - Provide client consultation regarding available AV/VTC capabilities and appropriate technology solutions. - Provide end-user training on the operation, controls, interfaces, and proper use of audiovisual and VTC equipment. - Assist customers during live VTC sessions and resolve technical issues with minimal disruption to meetings or events. - Monitor equipment performance and identify issues that could affect system availability, quality, or capacity. - Document incidents, troubleshooting activities, repairs, and resolutions within the designated ticketing system. - Serve as an equipment custodian for assigned AV/VTC equipment. - Perform inventory management, asset tracking, accountability, and related equipment-control functions. - Maintain accurate records of assigned equipment and support periodic inventory and accountability activities. - Follow established organizational procedures, security requirements, and technical support processes. Experience, Education, and Certification Requirements: Experience: - Four (4) years of experience in video telecommunications, VTC support, audiovisual technology, technical support, or a related discipline demonstrating intermediate proficiency. - Demonstrated hands-on experience supporting VTC and/or enterprise audiovisual systems. - Experience troubleshooting conference room AV/VTC equipment and resolving technical issues. - Experience setting up, testing, operating, and supporting video conferencing sessions. - Experience coordinating or scheduling VTC sessions, conference rooms, or audiovisual resources. - Ability to diagnose audio, video, connectivity, hardware, and peripheral issues. - Experience documenting technical incidents and resolutions through a ticketing or IT service management system. - Ability to provide technical instruction and training to end users on AV/VTC equipment. - Strong customer-service and interpersonal skills. - Strong troubleshooting, analytical, and problem-solving capabilities. - Strong verbal and written communication skills. - Ability to maintain accurate equipment inventory and asset-accountability records. - Ability to satisfy the security and background investigation requirements associated with the position. Education: Bachelor's degree or applicable equivalency of four (4) additional years of relevant experience. Preferred / Relevant Certifications: One is required for consideration. - Commercial baseline certifications applicable to this intermediate role may include: - CompTIA Security+ - CompTIA CySA+ Additional certifications related to audiovisual technologies, unified communications, networking, video conferencing, or DoD cyber workforce requirements are a plus. Security Clearance Requirements: - Active Secret Clearance Salary: $22.48 /hour + $5.09/hour Health & Welfare (H&W) Medical insurance options, PTO, and 401(k) available. This position is subject to applicable Service Contract Act (SCA) wage and Health & Welfare requirements. ## Equal Employment Opportunity CompTech is committed to building a diverse and inclusive environment in which we recognize and value each other’s differences as well as fostering a culture that promotes its core values: Commitment, Innovation, and Customer Satisfaction. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or status as a protected veteran. If you require assistance or an accommodation due to a disability, please call Human Resources at (937) 228-2667 or email stefanie.wallace@comptech.com. A CompTech associate will respond to your message as soon as reasonably possible. ## About CompTech Computer Technologies ## Company Overview - **One-liner**: CompTech is a service-oriented program management and technical company providing IT, engineering, and program management solutions primarily to U.S. federal, state, and local government agencies. - **Entity Type**: Private (Privately Held) - **Headquarters**: Dayton, Ohio, United States (8534 Yankee St., Suite 1C, Centerville, OH 45458) - **Founded**: 2005 - **Founders**: Not publicly available ## Core Business - **Primary Industry**: IT Services and IT Consulting - **Target Customers**: Federal government agencies (U.S. Army, U.S. Air Force, Defense Logistics Agency, Office of Personnel Management, U.S. Navy, Federal Aviation Administration), state and local governments (State of Ohio, City of Dayton), and commercial clients. - **Mission/Purpose Statement**: “CompTech is a service-oriented program management and technical company working to build lasting relationships with small and large companies, municipalities, and Government agencies. Headquartered in Dayton, OH, our clients nationwide are provided with services in client-focused practice areas resulting in solutions to organizational challenges.” [comptech.com](https://www.comptech.com/) ## Products & Services CompTech delivers solutions across eight key practice areas: - **Program Management & Acquisition Services**: Full lifecycle program and acquisition management for government clients. - **Software Development / Sustainment**: Custom software development, maintenance, and sustainment. - **Infrastructure Services**: IT infrastructure design, deployment, and support. - **Data & Database Services**: Data management, database administration, and analytics. - **Healthcare & Lab Services**: IT and management support for healthcare and laboratory environments. - **Technical Data Services**: Technical data management, documentation, and publishing. - **Facility Management**: Physical facility operations and maintenance. - **Records Management**: Secure records storage, digitization, and lifecycle management. Additionally, CompTech offers **Temporary Services** (staffing) and **IT Professional Services** (engineering, project management). [comptech.com](https://www.comptech.com/) ## Market Standing - **Valuation**: Not disclosed (private company) - **Key Metric**: Annual revenue of **USD 21.0 million** (LinkedIn estimate, most recent year) [linkedin.com](https://www.linkedin.com/company/comptech-computer-technologies) - **Notable Investors/Partners**: Not applicable – privately held with no publicly listed investors. Key contract partners include the Defense Logistics Agency (DLA), Environmental Protection Agency (EPA), Defense Health Agency (DHA), and General Services Administration (GSA). - **Growth Signals**: - Employee headcount of 112 (+5.7% year-over-year, +10 people) [linkedin.com](https://www.linkedin.com/company/comptech-computer-technologies) - Named **Minority Business of the Year 2025** [comptech.com](https://www.comptech.com/) - Awarded a position on the **$12 billion JETS 2.0 IT Services Contract** [comptech.com](https://www.comptech.com/) - Awarded a **$2.5 billion IDIQ** for Geographic Service Providers (GSP) with the Defense Health Agency [comptech.com](https://www.comptech.com/) - Won a **$49 million DLA J6 Enterprise Service Delivery III Task Order** [comptech.com](https://www.comptech.com/) - Received **four EPA Records Management awards** on the Information Management Center Services (IMCS) IDIQ [comptech.com](https://www.comptech.com/) - Awarded three new contracts with the Defense Logistics Agency (DLA) and a J3 Exercise Planning Task Order [comptech.com](https://www.comptech.com/) - LinkedIn followers: 15,941 (yearly growth +5.3%) [linkedin.com](https://www.linkedin.com/company/comptech-computer-technologies) ## Competitive Advantages - **Deep Government Expertise**: Over 20 years of experience serving federal, state, and local agencies, with long-standing relationships and a track record of winning large multi-billion dollar contracts. - **Certifications and Compliance**: Holds industry-recognized certifications including ISO 9001:2015, ISO/IEC 20000-1:2018, ISO/IEC 27001:2022, NIST 800-171 compliance, and CMMI Version 3.0 Level 3 for Development, Services, and Suppliers [comptech.com](https://www.comptech.com/). - **Minority-Owned Business**: Certified minority-owned status provides advantages for government set-aside contracting and diversity goals. - **Multiple Best-in-Class Contract Vehicles**: Access to GSA MAS, GSA STARS III, DLA JETS (DoD-wide), DHA GSP, EPA MRITSS, and SHIELD contracts, enabling rapid service delivery to government clients. ## Strategic Focus - **Expanding Federal Contract Portfolio**: Continued pursuit of large IDIQ and task order contracts across defense, civilian, and health agencies. - **Security and Compliance Excellence**: Maintaining and enhancing cybersecurity posture (NIST 800-171, ISO 27001) to meet evolving government requirements. - **Service Diversification**: Growing capabilities in healthcare IT, records management, and facility management alongside core IT and engineering services. - **Talent Acquisition**: Actively hiring for roles ranging from computer operators to senior database administrators and strategic growth directors, with a focus on filling cleared positions. ## Why Work Here - **Culture**: Equal opportunity employer committed to building a diverse and inclusive environment. Core values: **Commitment, Innovation, and Customer Satisfaction** [comptech.com](https://www.comptech.com/blank). - **Work Model**: Mix of remote, on-site, and hybrid roles. Current openings include remote positions (Cloud IT Support Specialist, Senior Database Administrator, Strategic Growth Director) and on-site computer operator roles at various government locations (Tracy, CA; Fort Belvoir, VA; Richmond, VA; Columbus, OH; etc.) [job-boards.greenhouse.io](http://job-boards.greenhouse.io/comptechcomputertechnologies). - **Notable Perks**: Opportunity to work on mission-critical government contracts with national impact; stability from consistent contract wins; career growth in a growing private company (112 employees). The company provides reasonable accommodation for disabilities and encourages veterans and protected veterans to apply. - **Engineering Culture**: Focus on process maturity (CMMI Level 3) and security compliance; employees work with modern technologies in infrastructure, software, data, and cybersecurity. ## Sources 1. [comptech.com – About Us](https://www.comptech.com/about-us) 2. [comptech.com – Homepage](https://www.comptech.com/) 3. [job-boards.greenhouse.io – Jobs at CompTech](http://job-boards.greenhouse.io/comptechcomputertechnologies) 4. [linkedin.com – CompTech Computer Technologies Company Page](https://www.linkedin.com/company/comptech-computer-technologies) 5. 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