--- title: 'Virtual Executive Assistant - US-based telehealth at Assist World' canonical: 'https://feeny.ai/job/virtual-executive-assistant-us-based-telehealth-assist-world-south-africa-xzzq2jyvttnm' type: 'job' last_seen: '2026-10-18' --- # Virtual Executive Assistant - US-based telehealth at Assist World - **Company:** Assist World - **Location:** South Africa - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/assist-world/c6a57928-da08-45cb-be8b-32a6f4eff527 ## Job description Company Overview A client runs two US-based telehealth companies. Lasara is his established business of nine years, and Mankind Health launched in the last few months. Both are cash-pay practices that serve patients across the United States. He also runs a personal brand that drives visibility for both companies, so social media is active across all three: Lasara, Mankind Health and his personal brand. ## Role Overview With an established business and a brand-new one running side by side, the client is spending too much of his day on administrative work: chasing vendors, tracking invoices, checking orders and handling customer issues. He is looking for a sharp, proactive Executive Assistant to take this off his plate so he can focus on strategy and bigger decisions. The right person learns things once, asks good questions, solves problems on their own, and improves on the task instead of just completing it. His communication style is direct and to the point, so this role suits someone confident and unbothered by short, efficient messages. ## Key Responsibilities - Manage up to 4 email inboxes (including John's): respond on his behalf where appropriate, acknowledge requests, and set up a clear labeling, flagging and folder system. - Turn email requests into tasks in Asana so nothing falls through the cracks, and keep follow-ups moving. - Own vendor and invoice follow-through: resolve back-and-forth with vendors and labs (email and phone) and bring the client only the final step. Over time, review invoices for accuracy and submit payments on his behalf once access is granted. - Quality-check website orders, especially for Mankind Health: confirm each order reached the pharmacy, the prescription was accepted, and it shipped. - Handle basic customer needs by phone and email: confirm shipping addresses, update failed payment details, help with patient portal login issues, and point patients to existing resources (e.g. tutorial videos). No clinical advice. - Support social media across all three brands: respond to comments and community engagement, source new influencers, and spot trends worth acting on. - Research both businesses' offerings and pitch new content ideas and video scripts. - Help organize photo and video shoots. - Shadow the client on website, app and CRM projects with marketing agencies and developers and help track the next deliverables. ## Skills & Tools - Minimum 3–4 years of Executive Assistant or similar experience, ideally supporting a founder or busy executive. - Google Workspace (Gmail, Docs, Sheets) and Asana. - CRM experience in any system. John uses GoHighLevel and Salesforce, plus Wizlo (EMR) and Sprout Social. Experience in one CRM is enough. - Confident on the phone with vendors and patients; excellent written and spoken English. - Learns quickly and takes notes; only needs to be told something once. - Problem solver who asks questions when unsure, takes direction, and makes the task better rather than simply taking orders. - Not overly sensitive to direct, brief communication. - Nice to have: tech-savvy with AI tools (ChatGPT, Claude). - Nice to have: a basic understanding of how websites, apps and CRMs are built, enough to follow conversations with developers. - Nice to have: healthcare or telehealth experience and an understanding of patient confidentiality. Why Join Assist World? ## 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle ## NO TRACKER. NO PROBLEM ## About Assist World ## Company Overview - **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Las Vegas, Nevada, United States - **Founded**: 2022 - **Founders**: Cohen Chorabik (CEO & Co-Founder) ## Core Business - **Primary industry**: Staffing and Recruiting / Virtual Assistant Services - **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support. - **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring. ## Products & Services - **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research. - **Virtual Administrative Assistant**: General administrative support, data entry, and office management. - **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust). - **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication. - **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service). - **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding — Not disclosed (appears bootstrapped) - **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity. - **Growth Signals**: - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026). - LinkedIn followers grew **122.2% year-over-year** to ~38,196. - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**. - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran). - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries. ## Competitive Advantages - **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts. - **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies. - **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment. - **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund). - **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage. ## Strategic Focus - **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand. - **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value. - **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility. - **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships. ## Why Work Here - **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent. - **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles. - **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally. - **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number." - **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours). - **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence. ## Sources 1. [assistworld.com](https://assistworld.com/) 2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world) 3. [assistworld.com/careers](https://assistworld.com/careers/) 4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld) 5. 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