---
title: 'Virtual Front Desk Representative (PH) at Moxie'
canonical: 'https://feeny.ai/job/virtual-front-desk-representative-ph-moxie-philippines-j19zmnvcjwcc'
type: 'job'
last_seen: '2026-09-12'
---

# Virtual Front Desk Representative (PH) at Moxie

- **Company:** Moxie
- **Location:** Philippines
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/moxie/f0fb51f6-5381-4b56-8006-24824fbf8d69

## Job description

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey.

Virtual Front Desk Representative (PH)

## The Role

Many of our nurses are first-time business owners, and some are still working other jobs. Managing their own calendar, engaging with new client leads, and being available for calls and text messages with questions can be overwhelming. Our Virtual Front Desk ensures that every client interaction is handled with care and professionalism, giving our Nurses more time to focus on what they do best - taking care of their patients. Having already onboarded a stellar team member, we are looking to expand our roster for the Advanced offering.

As a Virtual Front Desk, you will support a portfolio of 4-5 MedSpas as their virtual front desk

- Answer incoming phone calls and messages,
- Appointment setting: Close inbound leads by calling and texting with them via our CRM,
- Manage appointments including rescheduling,
- Answers basic questions (e.g. about the location, opening hours, etc.)
- Escalate any questions you can't answer to the MedSpa owner.

We’re looking for:

- Experience in a customer service-oriented role, preferably as a Virtual Assistant, Front Desk Operator, or in a similar capacity.
- Background in the healthcare industry, with an understanding of its unique challenges and requirements.
- Experience in sales, with a knack for converting leads into valuable client engagements.
- Availability to work during US hours and follow US holidays
- Exceptional proficiency in both written and verbal English, with a neutral accent for clear communication.
- A confident and independent problem-solver who can navigate the complexities of the role with minimal supervision.

TO APPLY, we require you to fill out the application form and submit the following:

- A video/voice sample not more than 2mins
- Copy of your resume
- Internet speed test

Thank you and good luck! At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

## About Moxie

## Company Overview
- **One-liner**: Moxie is the clinical-grade growth engine for aesthetic medicine, combining purpose-built software, expert coaching, done-for-you marketing, and compliance infrastructure to help medspa entrepreneurs launch, run, and scale their practices.
- **Entity Type**: Private (Series C, raised $50.7M total)
- **Headquarters**: Atlanta, Georgia, USA (remote-first with offices in Los Angeles, New York, and Pittsburgh)
- **Founded**: 2022
- **Founders**: Sam Gerstenzang, Dan, and Emma (last names not publicly available)

## Core Business
- **Primary industry**: Medspa management software and services (healthcare technology / aesthetic medicine)
- **Target customers**: B2B – aesthetic entrepreneurs and independent medspa owners (90%+ are female first-time business owners)
- **Mission**: To empower and embolden aesthetic entrepreneurs with the tools, technology, and coaching they need to launch, run, and grow their own medspas, successfully competing against even the biggest medspa chains.

## Products & Services
- **[Moxie Suite](https://www.joinmoxie.com/)**: All-in-one medspa management platform combining EMR, CRM, scheduling, payments, e‑prescribe, memberships, packages, payroll, and financial reporting. Replaces 5+ disconnected systems.
- **[Moxie Supplies](https://www.joinmoxie.com/)**: Procurement service giving independent medspas pricing power on injectables, devices, and supplies (strategic partner to Allergan, Revance, and Galderma).
- **[Launch Accelerator](https://www.joinmoxie.com/)**: Program to help clinicians go from idea to open in as little as 30 days, including practice setup, compliance, and launch planning.
- **[Scale Society](https://www.joinmoxie.com/)**: Invite‑only peer community for aesthetic practice owners featuring advisory board access, expert‑led education, and peer‑to‑peer strategy conversations.
- **Advisory & Coaching**: Hands‑on support from former medspa operators including margin optimization, compensation design, workflow audits, and expansion planning.
- **AI Assistant (Maia)**: AI‑powered assistant embedded in the platform for operational and clinical support.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total Funding – $50.7M (Seed, Series A, B, C)
  - Series C (March 2026): $25M led by Viewpoint Ventures
  - Series B (September 2024): $10M led by SignalFire and Lachy Groom
  - Series A (August 2023): $15.7M led by SignalFire and Boulton & Watt
- **Notable Investors/Partners**: SignalFire, Boulton & Watt, Lachy Groom, Viewpoint Ventures. Strategic partners: Allergan, Revance, Galderma.
- **Growth Signals**: 700+ medspas launched; 104 employees (+50% YoY); expanded from software into supplies, community, and AI; hired former general counsel of the nation’s largest medspa chain; operates in 12 countries.

## Competitive Advantages
- **Purpose‑built for aesthetic medicine** – not a generic EMR or practice management system.
- **Integrated platform** – replaces 5+ tools (EMR, CRM, marketing, inventory, payroll) with one system, reducing complexity.
- **Expert‑led support** – former medspa operators and executives provide hands‑on coaching, not just software.
- **Pricing power** – Moxie Supplies aggregates buying power for independent medspas, giving them margins comparable to large chains.
- **Clinically‑led growth philosophy** – uses 300+ signals across 5+ business dimensions to uncover growth opportunities and catch compliance risks before they escalate.

## Strategic Focus
- **Scaling the platform** – adding AI capabilities (Maia), expanding the supply chain offering, and deepening integration with injectable manufacturers.
- **Community building** – Scale Society aims to reduce the loneliness of aesthetic entrepreneurship and foster peer learning.
- **Helping clinicians become owners** – Launch Accelerator targets nurses and injectors who want to open their own medspas.
- **Expanding internationally** – already operating in 12 countries with a distributed team.

## Why Work Here
- **Remote‑first culture** – employees work remotely; offices available in Atlanta, Los Angeles, New York, and Pittsburgh.
- **Well‑funded early‑stage** – $50.7M in funding provides stability and growth runway.
- **Mission‑driven** – the company explicitly focuses on empowering female first‑time business owners in the aesthetic space.
- **Competitive compensation** – salary and stock, plus generous health/dental/vision coverage.
- **Growth opportunities** – 50% headcount growth YoY; roles span engineering, product, marketing, operations, and medical.
- **Engineering culture** – led by Head of Engineering Ryan Burbank; product design and data roles are active; stack likely modern SaaS (no specific tech stack disclosed).
- **Core values** – emphasis on clinical excellence, durable growth, and supporting entrepreneurs “in business for yourself, but never by yourself.”

## Sources
1. [joinmoxie.com](https://www.joinmoxie.com/) – Company overview, products, mission, and story
2. [joinmoxie.com/careers](https://www.joinmoxie.com/careers) – Careers page, remote-first policy, benefits
3. [LinkedIn – Moxie](https://www.linkedin.com/company/joinmoxie) – Employee count, funding, leadership, financials
4. [Built In – Moxie](https://builtin.com/company/moxie-joinmoxiecom) – Office locations, remote policy, job listings, culture

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