---
title: 'Virtual Instructor at CGS Immersive'
canonical: 'https://feeny.ai/job/virtual-instructor-cgs-immersive-united-states-x7h78k03zvpf'
type: 'job'
last_seen: '2026-09-10'
---

# Virtual Instructor at CGS Immersive

- **Company:** CGS Immersive
- **Location:** United States
- **Posted:** 2026-03-25
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/immersive/jobs/5165356008

## Job description

Position: Virtual Instructor

CGS is seeking dedicated and dynamic Virtual Instructors to join our instructional delivery services team. As a Virtual Instructor, you will play a crucial role in delivering engaging and interactive online learning experiences for America’s leading humanitarian services organization. Your expertise in the subject matter, combined with your passion for education and technology, will help shape the future of biocollections technical training.

## Responsibilities

- Facilitate synchronous and asynchronous virtual instruction, fostering an interactive and engaging learning environment.
- Utilize a variety of multimedia tools, platforms, and technologies including mixed and extended reality to enhance the learning experience.
- Tailor your instructional delivery approach to accommodate different learning styles and abilities within a virtual setting.
- Provide clear explanations of complex concepts and encourage learner participation and critical thinking.
- Facilitate discussions, group activities, and projects to promote collaborative learning among learners in video-streamed and virtual reality environments.
- Monitor and assess learner progress, providing timely feedback and support to address individual learning needs.
- Maintain an online presence throughout the instructional day, promptly responding to learner inquiries and concerns via email, chat, and other communication channels.
- Stay current with emerging trends and best practices in virtual instruction and online education.
- Collaborate with instructional designers, technology support teams, and fellow instructors to continuously improve the virtual learning experience.
- Participate in training and professional development opportunities to enhance teaching skills and subject matter expertise.
- Uphold academic integrity and ethical standards in all interactions and assessments.

## Qualifications

- 5+ years of blood banking or clinical medical technician experience in a donor or patient facing role and post-secondary training or equivalent work experience in the following areas:
- Medical screening.
- Phlebotomy
- Automated collection device operation (including by not limited to MCS+, Amicus, Alyx, and Spectra Optia) and instrumentation.
- Handling of donor complications.
- Autologous and directed donations.
- Therapeutic donations.
- Experience with virtual or online learning, showcasing an understanding of how to foster engaging and effective learning environments.
- A strong command of virtual classroom technologies, video conferencing tools, and multimedia resources.
- Moderate proficiency in the use of:
- Learning management systems (LMS) to document training.
- Microsoft Excel to collect structured data used by various information management systems.
- MS Word, MS PowerPoint, MS OneNote, and MS SharePoint.
- Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.
- A demonstrated ability to adapt instructional strategies for diverse learners and create inclusive learning experiences.
- A patient, approachable, and supportive attitude toward learners, promoting a positive and collaborative learning atmosphere.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
- A continuous learner with a growth mindset, open to incorporating new teaching methodologies and technologies.
- Familiarity with assessment and evaluation techniques to measure learner performance and learning outcomes.

## Benefits

- A competitive salary and benefits package.
- Remote work from home.
- The opportunity for career growth and development.
- A collaborative and inclusive work environment.

## About CGS Immersive

## Company Overview
- **One-liner**: CGS Immersive builds AI-driven roleplay, AR/XR, and immersive training solutions that help enterprises onboard faster, upskill at scale, and improve workforce performance.
- **Entity Type**: Private (division of CGS, a global private company)
- **Headquarters**: Saint John, New Brunswick, Canada (with innovation hubs across the Americas, EMEA, and Asia Pacific)
- **Founded**: Not publicly disclosed; CGS has served enterprise clients for 40+ years, and CGS Immersive operates as its innovation lab and training transformation engine.
- **Founders**: Not publicly listed; the team is led by executives within CGS.

## Core Business
- **Primary industry**: Corporate learning & development, immersive technology, AI-powered workforce training.
- **Target customers**: B2B – enterprise organizations across 20+ sectors including healthcare, frontline industries, and high-stakes environments.
- **Mission**: “Make tomorrow work” – transform workforce performance through immersive, AI-driven learning experiences.

## Products & Services
- **[Cicero](https://cgsimmersive.com/)**: AI-powered roleplay and workforce productivity platform that delivers instant feedback and lets users practice unscripted, high-stakes scenarios. *(SaaS)*
- **[TeamworkAR](https://cgsimmersive.com/)**: Augmented & virtual reality (XR/AR) platform for risk-free, hands-on training simulations, onboarding, and experiential learning. *(SaaS / Platform)*
- **Transformation & Learning Consulting**: Strategic services to align learning journeys with business goals, including content design, analytics, and performance acceleration. *(Service)*

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held division).
- **Key Metric**: Supports over **2 million learners per year** across 30+ countries and 30+ languages; delivers **40–60% cost reductions** and up to **$10M+ annual savings** for clients.
- **Notable Investors/Partners**: Collaborative relationships with Apple, Google, and Meta; recognized by **Fast Company** as one of the world’s most innovative companies; **10+ consecutive years in Training Industry’s Top 20**.
- **Growth Signals**: Transitioning from a custom learning solutions business to a scaled AI/XR platform company; holding **three patents in immersive technology** and hundreds of certifications; recent hiring for senior revenue and product roles.

## Competitive Advantages
- **40+ years of global training expertise** embedded in enterprise learning.
- **Measurable results** – clients see 53% faster onboarding, 60% higher retention, and multimillion-dollar savings.
- **Patented immersive technology** (three patents) and deep collaborations with tech giants.
- **2,000+ experts** in learning design, experience strategy, AI, and XR development.
- **Enterprise-grade scale** – deployed across 40+ countries, 30+ languages, with robust security certifications.

## Strategic Focus
- **Scale platform business** – grow Cicero and TeamworkAR from custom projects into self-service, AI/XR platforms.
- **Deepen AI capabilities** – enhance real-time roleplay coaching and adaptive learning analytics.
- **Expand global footprint** – leverage existing hubs and partnerships to reach new industries and geographies.
- **Maintain thought leadership** – continue industry recognition and patent filings to stay ahead in immersive corporate learning.

## Why Work Here
- **Culture of innovation** – “Invent boldly” with cross-functional teams building solutions used by millions.
- **Global flexibility** – remote and hybrid roles available; hubs in Canada, the Americas, EMEA, and APAC.
- **Learning & growth** – dedicated upskilling, cross-training, certification support, and mentorship from industry leaders.
- **Inclusive environment** – globally inclusive, accessible workplace that values diverse perspectives.
- **Impact** – directly contribute to transforming how the world learns and works; projects with world’s most admired brands.
- **Perks**: Comprehensive health & wellness benefits, community volunteering opportunities, service milestones, and hackathons.
- **Engineering culture**: Small, focused backend teams working with Go, Java, and modern cloud infrastructure; strong stakeholder communication expected.

## Sources
1. [CGS Immersive – Main Site](https://cgsimmersive.com/)
2. [CGS Immersive – Careers](https://cgsimmersive.com/careers)
3. [CGS Immersive – About Us](https://cgsimmersive.com/about)
4. [CGS Immersive – LinkedIn](https://www.linkedin.com/showcase/cgs-immersive/)
5. [CGS Immersive – Built In](https://builtin.com/company/cgs-immersive)

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