---
title: 'Virtual Instructor (Phlebotomy) at CGS Immersive'
canonical: 'https://feeny.ai/job/virtual-instructor-phlebotomy-cgs-immersive-united-states-qzerh7jwhv6b'
type: 'job'
last_seen: '2026-09-10'
---

# Virtual Instructor (Phlebotomy) at CGS Immersive

- **Company:** CGS Immersive
- **Location:** United States
- **Posted:** 2026-04-22
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/immersive/jobs/5197350008

## Job description

CGS is seeking dedicated and dynamic Virtual Instructors to join our instructional delivery services team. As a Virtual Instructor, you will play a crucial role in delivering engaging and interactive online learning experiences for a leading plasma donation organization. Your expertise in the subject matter, combined with your passion for education and technology, will help shape the future of plasma center technical training.

## Responsibilities

- Facilitate synchronous and asynchronous virtual instruction, fostering an interactive and engaging learning environment.
- Utilize a variety of multimedia tools, platforms, and technologies including mixed and extended reality to enhance the learning experience.
- Tailor your instructional delivery approach to accommodate different learning styles and abilities within a virtual setting.
- Provide clear explanations of complex concepts and encourage learner participation and critical thinking.
- Facilitate discussions, group activities, and projects to promote collaborative learning among learners in video-streamed and virtual reality environments.
- Monitor and assess learner progress, providing timely feedback and support to address individual learning needs.
- Maintain an online presence throughout the instructional day, promptly responding to learner inquiries and concerns via email, chat, and other communication channels.
- Stay current with emerging trends and best practices in virtual instruction and online education.
- Collaborate with instructional designers, technology support teams, and fellow instructors to continuously improve the virtual learning experience.
- Participate in training and professional development opportunities to enhance teaching skills and subject matter expertise.
- Uphold academic integrity and ethical standards in all interactions and assessments.

## Qualifications

- 3-5 years of blood banking experience in a donor or patient facing role and post-secondary training or equivalent work experience in the following areasMedical screening.
- Phlebotomy.
- Plasmapheresis or automated collection device operation and instrumentation.
- Handling of adverse donor reactions.
- Sample specimen collection and processing.
- Experience with virtual or online learning, showcasing an understanding of how to foster engaging and effective learning environments.
- A strong command of virtual classroom technologies, video conferencing tools, and multimedia resources.
- Moderate proficiency in the use of:
- Learning management systems (LMS) to document training.
- Microsoft Excel to collect structured data used by various information management systems.
- MS Word, MS PowerPoint, MS OneNote, and MS SharePoint.
- Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly and concisely.
- A demonstrated ability to adapt instructional strategies for diverse learners and create inclusive learning experiences.
- A patient, approachable, and supportive attitude toward learners, promoting a positive and collaborative learning atmosphere.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines.
- A continuous learner with a growth mindset, open to incorporating new teaching methodologies and technologies.
- Familiarity with assessment and evaluation techniques to measure learner performance and learning outcomes.

## Benefits

- A competitive salary and benefits package.
- Remote work from home.
- The opportunity for career growth and development.
- A collaborative and inclusive work environment.

## About CGS Immersive

## Company Overview
- **One-liner**: CGS Immersive builds AI-driven roleplay, AR/XR, and immersive training solutions that help enterprises onboard faster, upskill at scale, and improve workforce performance.
- **Entity Type**: Private (division of CGS, a global private company)
- **Headquarters**: Saint John, New Brunswick, Canada (with innovation hubs across the Americas, EMEA, and Asia Pacific)
- **Founded**: Not publicly disclosed; CGS has served enterprise clients for 40+ years, and CGS Immersive operates as its innovation lab and training transformation engine.
- **Founders**: Not publicly listed; the team is led by executives within CGS.

## Core Business
- **Primary industry**: Corporate learning & development, immersive technology, AI-powered workforce training.
- **Target customers**: B2B – enterprise organizations across 20+ sectors including healthcare, frontline industries, and high-stakes environments.
- **Mission**: “Make tomorrow work” – transform workforce performance through immersive, AI-driven learning experiences.

## Products & Services
- **[Cicero](https://cgsimmersive.com/)**: AI-powered roleplay and workforce productivity platform that delivers instant feedback and lets users practice unscripted, high-stakes scenarios. *(SaaS)*
- **[TeamworkAR](https://cgsimmersive.com/)**: Augmented & virtual reality (XR/AR) platform for risk-free, hands-on training simulations, onboarding, and experiential learning. *(SaaS / Platform)*
- **Transformation & Learning Consulting**: Strategic services to align learning journeys with business goals, including content design, analytics, and performance acceleration. *(Service)*

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held division).
- **Key Metric**: Supports over **2 million learners per year** across 30+ countries and 30+ languages; delivers **40–60% cost reductions** and up to **$10M+ annual savings** for clients.
- **Notable Investors/Partners**: Collaborative relationships with Apple, Google, and Meta; recognized by **Fast Company** as one of the world’s most innovative companies; **10+ consecutive years in Training Industry’s Top 20**.
- **Growth Signals**: Transitioning from a custom learning solutions business to a scaled AI/XR platform company; holding **three patents in immersive technology** and hundreds of certifications; recent hiring for senior revenue and product roles.

## Competitive Advantages
- **40+ years of global training expertise** embedded in enterprise learning.
- **Measurable results** – clients see 53% faster onboarding, 60% higher retention, and multimillion-dollar savings.
- **Patented immersive technology** (three patents) and deep collaborations with tech giants.
- **2,000+ experts** in learning design, experience strategy, AI, and XR development.
- **Enterprise-grade scale** – deployed across 40+ countries, 30+ languages, with robust security certifications.

## Strategic Focus
- **Scale platform business** – grow Cicero and TeamworkAR from custom projects into self-service, AI/XR platforms.
- **Deepen AI capabilities** – enhance real-time roleplay coaching and adaptive learning analytics.
- **Expand global footprint** – leverage existing hubs and partnerships to reach new industries and geographies.
- **Maintain thought leadership** – continue industry recognition and patent filings to stay ahead in immersive corporate learning.

## Why Work Here
- **Culture of innovation** – “Invent boldly” with cross-functional teams building solutions used by millions.
- **Global flexibility** – remote and hybrid roles available; hubs in Canada, the Americas, EMEA, and APAC.
- **Learning & growth** – dedicated upskilling, cross-training, certification support, and mentorship from industry leaders.
- **Inclusive environment** – globally inclusive, accessible workplace that values diverse perspectives.
- **Impact** – directly contribute to transforming how the world learns and works; projects with world’s most admired brands.
- **Perks**: Comprehensive health & wellness benefits, community volunteering opportunities, service milestones, and hackathons.
- **Engineering culture**: Small, focused backend teams working with Go, Java, and modern cloud infrastructure; strong stakeholder communication expected.

## Sources
1. [CGS Immersive – Main Site](https://cgsimmersive.com/)
2. [CGS Immersive – Careers](https://cgsimmersive.com/careers)
3. [CGS Immersive – About Us](https://cgsimmersive.com/about)
4. [CGS Immersive – LinkedIn](https://www.linkedin.com/showcase/cgs-immersive/)
5. [CGS Immersive – Built In](https://builtin.com/company/cgs-immersive)

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- [Instructional Delivery Scheduler](https://feeny.ai/job/instructional-delivery-scheduler-cgs-immersive-canada-pq16jrt404wf) — Canada
- [Scheduling Manager](https://feeny.ai/job/scheduling-manager-cgs-immersive-canada-0a4mcp7fbtyj) — Canada
- [Renewal Manager](https://feeny.ai/job/renewal-manager-cgs-immersive-saint-john-16k27edxsn5f) — Saint John
- [Business Development Executive](https://feeny.ai/job/business-development-executive-cgs-immersive-canada-united-states-fxnxszgfa3e9) — Canada / United States
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