--- title: 'VoIP Engineer - Remote at Telnyx' canonical: 'https://feeny.ai/job/voip-engineer-remote-telnyx-brazil-argentina-mexico-37wfg1b85ef3' type: 'job' last_seen: '2026-09-05' --- # VoIP Engineer - Remote at Telnyx - **Company:** Telnyx - **Location:** Brazil / Argentina / Mexico - **Work type:** remote - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-05 - **Apply:** https://job-boards.greenhouse.io/telnyx54/jobs/7916882003 ## Job description ## About Telnyx Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a [private, global, multi-cloud IP network](https://telnyx.com/our-network), to bringing [hyperlocal edge](https://telnyx.com/resources/about-edge-connectivity) technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications. We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team. Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers. ## About You As a VoIP Engineer you understand how the Telnyx Telephony Engine works as whole, while also being able to identify each underlying service and its purpose. You use this knowledge plus your experience working with VoIP technologies to design new features and guide software developers on their implementation. You assist other teams by triaging escalated issues and then working with all the involved parties until they are resolved. You are the subject matter expert for all topics that are telephony related, and when you don't know the answer you will know who to ask. The Opportunity You work with users around the globe, where you help by solving their communications challenges. You’ll also get to work with other engineers to build delightful features that span various parts of the system, as well as our business, sales, and operations teams to understand and solve our users’ pain points. We’re looking for people with a strong background in VoIP technologies and interest in building successful products or systems; you’re comfortable in dealing with lots of moving pieces; you have exquisite attention to detail; and you’re comfortable learning new technologies and systems. - Understand how all Telephony services work and how they are integrated to the platform. - Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications. - Handle level 3 troubleshooting escalations and triaging. - Analyze telephony traffic patterns and identify issues and anomalies. - React to critical alerts in order to rapidly return to a full-service state. - Troubleshoot and resolve voice and network protocol communication issues. - Interface with partner organizations for interconnections and expansions. - Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications. - Coordinate system maintenance and deployment events. Who we're looking for - A degree in Computer Science, Information Technology, Telecommunications or similar. - Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC). - Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer. - Experience with Linux, Open Source tools and shell scripting. - Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes. - Familiarity with programming in Python, Elixir or Go are a plus. #LI-JB1 #LI-Remote ## About Telnyx ## Core Business - **Primary industry**: Telecommunications / AI Infrastructure - **Target customers**: B2B – developers, enterprises, and communications service providers building voice AI agents, programmable voice, messaging, and IoT solutions. - **Mission or purpose**: To own the full stack from carrier network to AI inference so that customers can build real-time voice AI agents with no handoffs, no lag, and carrier-grade reliability. ## Products & Services - **Voice AI Agents**: Carrier-native voice AI with bundled STT (speech-to-text), LLM inference, and TTS (text-to-speech) on a Tier-1 network. Priced at $0.05/min for the full bundle. - **SIP Trunking**: Elastic SIP trunking for enterprise voice, outbound from $0.005/min, inbound from $0.0035/min. - **Programmable Voice & Messaging (SMS/MMS)**: RESTful APIs for call control, conferencing, recording, and SMS/MMS from $0.004 per outbound message. - **AI Inference**: Edge-deployed GPU inference for voice and text AI, with per-token pricing or x402 pay-per-call. - **Wireless (Mobile IoT)**: Programmable eSIM and roaming for IoT devices. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $16.0M (LinkedIn); total funding raised $2.1M. - **Notable Investors/Partners**: Not publicly disclosed (only 2 prior funding rounds mentioned, lead investors unknown). - **Growth Signals**: Headcount grew 21.5% YoY to ~300 employees; 121 active job postings (monthly job postings +27.4%, quarterly +202.5%, yearly +830.8%); operates in 34 countries; customer base includes 14,000+ industry-leading companies (Alibaba, Neon Health, etc.). ## Competitive Advantages - **Full-stack ownership**: Telnyx owns its carrier network (CLEC licenses, STIR/SHAKEN A-level) and co-locates GPU compute at the telco edge, bypassing the public internet for low-latency voice AI. - **Single vendor for voice AI**: Bundles SIP, STT, LLM, and TTS – no need to stitch together multiple providers. - **Compliance by default**: Holds HIPAA, SOC 2 Type II, GDPR, ISO 27001, and PCI DSS certifications; built-in programmatic compliance (10DLC/KYC). - **Private global network**: Operates a private IP network across 40+ countries, ensuring deterministic routing and high-quality audio. ## Strategic Focus - **Voice AI agents**: Deep investment in real-time conversational AI infrastructure, including machine-readable evaluation endpoints and benchmark tools for developers. - **Global expansion**: Continues to add PoPs and data center locations (Amsterdam, Dublin, Warsaw, Bangalore, etc.) to reduce latency. - **AI-native platform**: Building autonomous orchestration for agent-to-agent workflows and inference at the edge. ## Why Work Here - **Work flexibility**: Remote-first with in-person options in Austin, Amsterdam, Dublin, and Warsaw. Many roles are fully remote. - **Culture & perks**: Unlimited personal time off, healthcare benefits (US, UK, Ireland), 401(k) matching (US), equity, commuter benefits, free snacks/drinks in offices. - **Growth opportunities**: Strong promotion policies with customized development tracks; apprenticeship programs; job training and conferences. - **Engineering culture**: Heavy investment in Elixir, Python, and AI infrastructure; open-source contributions (GitHub, npm); collaborative teams across time zones. - **Global team**: 300+ employees across 34 countries with a diverse, inclusive hiring approach. ## Sources 1. [Telnyx Official Website](https://telnyx.com/) 2. [Telnyx Careers Page](https://telnyx.com/careers) 3. [LinkedIn Company Profile](https://www.linkedin.com/company/telnyx) 4. [Built In Company Profile](https://builtin.com/company/telnyx) 5. 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