--- title: 'VP, Claims at Strala Group, Inc.' canonical: 'https://feeny.ai/job/vp-claims-strala-group-inc-united-states-2syy5rk213th' type: 'job' last_seen: '2026-09-06' --- # VP, Claims at Strala Group, Inc. - **Company:** Strala Group, Inc. - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-06 - **Apply:** https://jobs.ashbyhq.com/strala-ai/6675bb33-a862-4134-b516-d8add02e67f4 ## Job description ## About Strala Strala is building the world's first AI-native TPA. Insurance is core to the global economy, yet its foundation - claims - is still characterized by legacy tech and fragmented processes. We are changing that. Strala isn't just a software tool; we are a full-service, AI-powered partner rebuilding the mechanics of risk from the ground up. We are reimagining how claims get handled, using AI to make adjusters dramatically more effective and to scale claims capacity far beyond what legacy models allow. Backed by more than $50M, our team combines the elite technical pedigree of Palantir, Oxford AI labs, Geico, CCC, Hertz, and American National with the deep operational expertise of carriers like Travelers and Progressive. We are looking for a VP of Claims to lead this transformation and define what "modern claims" looks like for the world's largest carriers. ## The Role We are looking for an ambitious senior leader as Vice President of Claims - someone with deep experience in P&C claims who wants to build the future of claims with AI, not just apply it. You thrive in fast-paced environments and are eager to build from the ground up. Our mission is to deliver optimal claims outcomes to insurance companies so this leader will be highly influential in making this happen, leading our claims function from strategy through to execution and partnering closely with our engineering and AI teams to translate deep claims expertise into intelligent products. This is a special opportunity to join a well-capitalized company and shape the foundation of a next-generation TPA. This role combines deep operational ownership with strategic leadership, hands-on AI product collaboration, and customer-facing influence. This is a leadership role and you will be part of Strala's executive team, working directly with Strategy & Operation and Engineering to design and implement claims processes, set our standards of excellence, and be a trusted partner to carriers and MGAs. For an industry leader with a strong foundation in claims, a builder's instinct for technology, and a desire to shape what comes next, this is a chance to build something enduring - with real scale, modern tools, and a world-class team. ## What You Will Do Claims Operations & Systems Buildout - Attract, hire and manage high-performance claims teams, workflows, and QA frameworks - Leads by example - including when necessary personally handling claims to drive optimal customer outcomes and to inform how our AI products are built Customer Partnership & Commercial Growth - Represent Strala's claims capabilities in sales outreach, RFP, onboarding, and executive discussions - Leverage your industry network to drive conversations with carriers, MGAs, and captives - Partner closely with Sales to shape SLAs and delivery models tailored to client needs - Act as executive sponsor during implementation and long-term customer relationships Product & AI Strategy - Bring firsthand claims expertise into product and engineering discussions as an active, ongoing contributor to how our AI products get built - Shape the design of our internal tooling and agentic AI products - Define key data capture, workflow, and user experience requirements for adjusters so that claims expertise can be captured, structured, and scaled through technology - Apply real-world insight to determine where AI and automation add value - and where human expertise remains essential ## Who You Are - Minimum of 12+ years experience in P&C claims, ideally spanning auto and liability - 5+ years in a senior leadership role at a carrier, TPA, or MGA - preferably during a period of growth or transformation - Proven ability to build and scale operational teams and systems from scratch - Deep understanding of claims tech stacks, data strategy, and automation - Tech-native and genuinely excited by AI - you are fluent working alongside engineers, comfortable with modern AI tooling, and energized by using technology to reinvent how claims are handled - Comfortable in external-facing roles and effective at building long-term trust - Willing to travel - A grounded leader who can operate at both strategic and operational levels - Bonus points if you have previously built a new claims department from scratch or have hands-on experience bringing AI or automation into a claims workflow - You don't just tolerate an ambitious, fast-moving startup culture - you seek it out, embracing the shift from legacy insurance workflows that we are looking to disrupt to continuous experimentation and break-neck execution. ## Why This Role - Be an early member of a mission-driven team that is tackling the $280B problem (outsourced claims processing) in one of the world's largest and most important industries - Opportunity to shape a core function from the ground up, with strong ownership and influence on both team and product - Help define the future of claims technology by helping build the AI behind it, backed by a team of expert builders ## About Strala Group, Inc. ## Company Overview - **One-liner**: Strala is an AI-native end-to-end third-party claims administrator (TPA) that combines artificial intelligence with seasoned claims professionals to deliver optimal outcomes for insurers, captives, and MGAs. - **Entity Type**: Private (Pre-Seed Stage) - **Headquarters**: San Francisco, California, United States - **Founded**: Not publicly available - **Founders**: Timon Gregg (CEO) and Armando Schmid (CTO) ## Core Business - Primary industry: Insurance Technology (InsurTech) / Financial Services - Target customers: B2B — large insurers, captives, self-insured entities, and Managing General Agents (MGAs), with deep knowledge in auto, property, and general liability. - Mission or purpose statement: "Deliver optimal claims outcomes" by combining AI-native technology with seasoned claims professionals, acting as an integrated claims partner rather than a software vendor. ## Products & Services - **End-to-End TPA Platform**: A fully auditable, AI-powered system that handles the entire claims lifecycle from first notice of loss (FNOL) to resolution and subrogation. Includes AI FNOL intake, coverage verification, claims file set-up and triage, estimating, claims adjustment, resolution, subrogation and recovery, and QA/oversight. - **Subrogation & Recovery**: A proprietary subrogation model that identifies and pursues accounts with the highest chance of recovery at scale. - **Fraud Detection**: Real-time fraud detection and prevention integrated into the claims workflow. - **Real-Time Data Dashboard**: Provides carriers with live data visibility to set accurate reserves and predict future exposure. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Raised a Pre-Seed round on 2025-03-25 from 1 investor (investor name not publicly disclosed). - **Notable Investors/Partners**: Backed by "one of the best investors in the world" per the company's Built In profile; specific investor name not listed in public sources. - **Growth Signals**: Headcount grew 442.9% year-over-year (currently 22 employees); 7 active job postings; monthly job posting growth of +75.0%; expanding presence in Germany and Canada. ## Competitive Advantages - **AI-Native TPA Model**: Unlike traditional TPAs that bolt on technology, Strala is built from the ground up as an AI-native platform, giving it a data advantage that gets smarter with every claim. - **Deep Domain Expertise**: Leadership team includes seasoned claims professionals from carriers like Progressive and Travelers, combined with technologists from Palantir, DRW, Optiver, and top AI labs at Oxford, Berkeley, and Cambridge. - **Outcome-Based Partnership**: Positions itself as an integrated partner that "only wins when you do" — aligning incentives with clients rather than selling software. - **Full Visibility & Auditability**: Provides carriers complete transparency into every decision made during the claims process, a key trust factor in a regulated industry. ## Strategic Focus - Scaling the team and technology to handle more claims volume across auto, property, and general liability. - Expanding geographic presence (already in US, Germany, and Canada). - Deepening AI capabilities to further reduce cycle times, improve loss ratios, and strengthen underwriting and actuarial decisions for clients. ## Why Work Here - **Culture**: Described as outcome-driven with a focus on solving hard problems in a legacy industry. The team brings together "seasoned claims professionals, technologists, and researchers" who are building something the industry has never had. - **Work Policy**: In-office required. Offices located in San Francisco, CA (HQ) and New York, NY. - **Notable Perks/Engineering Culture**: Opportunity to work at the intersection of AI and insurance with a team from top-tier tech firms and AI labs. Fast-growing startup environment (442% headcount growth YoY) with high autonomy and impact. - **Talent Sources**: Employees come from Amazon, Pear VC, Optiver, Entrepreneurs First, Xceedance, and others — indicating a blend of tech and insurance talent. ## Sources 1. [strala.ai](https://strala.ai/) 2. [strala.ai/company](https://strala.ai/company) 3. [LinkedIn](https://www.linkedin.com/company/strala-group) 4. [Built In](https://builtin.com/company/strala) 5. [Jobs.ashbyhq.com](https://jobs.ashbyhq.com/strala-ai) ## Other roles at Strala Group, Inc. - [Software Engineer](https://feeny.ai/job/software-engineer-strala-group-inc-san-francisco-dv9b6qgpp2nh) — San Francisco, CA - [Subrogation Claims Adjuster](https://feeny.ai/job/subrogation-claims-adjuster-strala-group-inc-united-states-zrfhbcjkk8n2) — United States - [Events Marketing Manager](https://feeny.ai/job/events-marketing-manager-strala-group-inc-san-francisco-pqjzr9h7we2g) — San Francisco, CA - [Talent](https://feeny.ai/job/talent-strala-group-inc-san-francisco-66gj8y228qe5) — San Francisco, CA - [VP, Sales & Strategic Partnerships](https://feeny.ai/job/vp-sales-strategic-partnerships-strala-group-inc-united-states-td9tpk4kyzt1) — United States - [Deployment Strategist](https://feeny.ai/job/deployment-strategist-strala-group-inc-san-francisco-4b863h9ad0em) — San Francisco, CA - [Strategy & Operations](https://feeny.ai/job/strategy-operations-strala-group-inc-san-francisco-bn0469gaatcx) — San Francisco, CA - [Sales Development Representative](https://feeny.ai/job/sales-development-representative-strala-group-inc-san-francisco-br0wzpxyqn3n) — San Francisco, CA - [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-strala-group-inc-san-francisco-he95jgj07yq7) — San Francisco, CA