--- title: 'VP, Client Service (Healthcare- Life Sciences + BioPharma) at Bounteous' canonical: 'https://feeny.ai/job/vp-client-service-healthcare-life-sciences-biopharma-bounteous-dallas-90wpqv57akn5' type: 'job' last_seen: '2026-11-08' --- # VP, Client Service (Healthcare- Life Sciences + BioPharma) at Bounteous - **Company:** Bounteous - **Location:** Dallas, TX - **Compensation:** $180k–$240k - **Work type:** remote - **Posted:** 2026-11-04 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.lever.co/bounteous/f4daccd9-5983-480a-8667-4e3b6f47587a ## Job description We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem. ***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements. ## Role & Responsabilities - Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction. - Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities. - Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions. - Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership. - Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance. - Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs. - Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance. - Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums. ## Preferred Qualifications - 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations. - 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises. - Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations. - Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation. - Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes. - Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments. - Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions. - Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments. - Excellent communication, negotiation, and presentation skills. - BA/BS degree or equivalent consulting experience ## About Bounteous ## Company Overview - **One-liner**: Bounteous is a global AI services firm that helps enterprises design, build, and scale AI-driven products and processes, combining agentic engineering with human experience to deliver measurable business outcomes. - **Entity Type**: Private (Private Equity-backed; led by New Mountain Capital in 2021) - **Headquarters**: Frisco, Texas, United States - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: IT Services & IT Consulting, AI Services, Digital Transformation - **Target customers**: B2B, Enterprise (Financial Services, Healthcare, Retail, Telecommunications, Consumer Goods, Travel & Hospitality, Industrial & Manufacturing, Media & Entertainment) - **Mission or purpose statement**: “Making AI actually work inside the enterprise” – moving from experiments to operationalized, scalable AI transformations. ## Products & Services For each major offering: - **Intelligent Product Engineering**: Accelerates software delivery with agentic engineering, cloud-native development, and AI-powered automation. - **AI-Enhanced Experience Transformation**: Unlocks growth through AI-led, human-centered design and personalization. - **Modern Business Platforms**: Maximizes platform ROI (Adobe, Salesforce, etc.) with AI integration and data strategy. - **Agentic Business Reinvention**: Transforms workflows with autonomous AI teammates that operate within enterprise processes. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual Revenue of **$233M** (LinkedIn) | Total Funding: Private Equity round in 2021 (amount not disclosed), led by New Mountain Capital - **Notable Investors/Partners**: New Mountain Capital (investor). Partners include Anthropic, Adobe, AWS, Microsoft Azure, Databricks, Snowflake, and Salesforce. - **Growth Signals**: Headcount of **1,974** (+24.9% YoY, +612 employees), active job postings up 86.2% monthly, 54 open positions, operations in 15 countries, acquisition of Accolite Digital in 2024. ## Competitive Advantages - **Agentic Engineering + Human Experience**: Unique convergence of technical AI delivery and user adoption strategy. - **Deep Industry Specialization**: Dedicated teams for Financial Services, Healthcare, Retail, Telecom, Travel, and more. - **Certified AI Governance**: Security, compliance, and responsible AI frameworks (SOC 2, etc.) that enable enterprise-scale deployment. - **Strong Partner Ecosystem**: Ties with Anthropic, major cloud providers, and platforms like Adobe & Databricks. ## Strategic Focus - Scaling enterprise AI from pilots to production using agentic architectures. - Expanding industry-specific AI solutions (e.g., pharmacy, logistics, guest experiences). - Building out applied AI engineering talent and accelerating go-to-market with partners like Anthropic. - Emphasis on "AI that sticks" – driving adoption and measurable ROI. ## Why Work Here - **Culture highlights**: “Co-innovation” culture, global team across 5+ countries, emphasis on AI-first engineering, and human-centered design. - **Remote/hybrid/office policy**: Mix of onsite, hybrid, and remote roles depending on location (e.g., Cincinnati, Scottsdale, London, Budapest, Gurugram). - **Notable perks or engineering culture**: Exposure to cutting-edge AI/ML projects, partnerships with top tech vendors, structured career paths, and use of AI tools in the hiring process (with human oversight). - **Growth trajectory**: Rapidly growing headcount (24.9% YoY), strong pipeline of enterprise clients, and recent acquisitions signal expansion. ## Sources 1. [bounteous.com](https://www.bounteous.com/) 2. [bounteous.com/about](https://www.bounteous.com/about) 3. [bounteous.com/careers](https://www.bounteous.com/careers) 4. [linkedin.com/company/bounteous](https://www.linkedin.com/company/bounteous) 5. 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