--- title: 'VP, Global Revenue Architecture at Gong.io' canonical: 'https://feeny.ai/job/vp-global-revenue-architecture-gong-io-austin-tq8175r0gpyp' type: 'job' last_seen: '2026-10-28' --- # VP, Global Revenue Architecture at Gong.io - **Company:** Gong.io - **Location:** Austin, TX / Chicago, IL / New York, NY / Salt Lake City, UT / San Francisco, CA - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-28 - **Apply:** https://job-boards.greenhouse.io/gongio/jobs/4724958006 ## Job description Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong's Revenue Architects are the strategic post-sale partners who turn Gong's AI Operating System into measurable revenue outcomes for customers. Organized today across Enterprise, Enterprise Growth, Mid-Market, Commercial, Digital, and the new Industry Expansion (IX) segment (currently focused on Financial Services and Healthcare), RA teams own adoption, value realization, and renewal and expansion across the full customer lifecycle. The function spans NAMER, EMEA, and APAC. This is a newly elevated global leadership role, created to unify strategy, execution, and accountability across all Revenue Architecture segments and regions. Reporting to the Chief Customer Officer, the VP of Global Revenue Architecture will lead a multi-layered organization of roughly 100 people including a VP, a team of regional and segment leaders, and the individual-contributor Revenue Architects who sit closest to customers. You will set the global strategy for how Gong drives retention and expansion across Enterprise, Enterprise Growth, Mid-Market, Commercial. Digital, and Industry Expansion, while building the leadership bench, operating rhythm, and cross-functional muscle needed to scale the function as a global, industry-aware growth engine. The preferred location for this role is in one of Gong's current hubs: San Francisco, Austin, Lehi, Chicago, or NYC. ## RESPONSIBILITIES - Lead across three regions: Own the performance, hiring, and development of a global organization of ~100 across NAMER, EMEA, and APAC, ensuring consistent standards while adapting for regional and market nuance. - Set the global RA strategy: Define a single revenue transformation methodology; workflow architecture, adoption and change management, value realization, and renewal and expansion that scales consistently across Enterprise, Enterprise Growth, Mid-Market, Commercial, Digital, and IX segments. - Own the numbers: Hold end-to-end accountability for gross and net revenue retention, expansion, and customer value realization across the entire Revenue Architecture book, and build the forecasting and pipeline rigor to defend those numbers to the executive team. - Scale Industry Expansion (IX): Guide the build-out of the IX segment currently Financial Services and Healthcare as a 'startup within a startup,' developing industry-specific playbooks, automation, and self-service strategies that improve customer health and reduce churn in these verticals. - Build the leadership bench: Coach and develop all layers of regional and segment leaders beneath them; own succession planning and career pathing so the org can keep scaling without you in every room. - Represent RA at the executive level: Act as an escalation point and strategic partner on the largest, highest-risk, and highest-opportunity accounts, engaging directly with customer C-suite and VP stakeholders alongside your leaders. - Partner cross-functionally: Work closely with Sales, Product, Support, Marketing, and other CCO-org peers to ensure Revenue Architecture strategy is embedded in the broader customer journey, and that RA insights shape product and GTM priorities - Drive operating cadence: Establish the global rhythm of business in QBRs, forecasting, performance reviews, and org health check-ins that keeps a distributed, multi-region team aligned and accountable. ## QUALIFICATIONS - 15+ years of experience in customer success, account management, or revenue-facing leadership within B2B SaaS, including significant experience leading through multiple layers of management (leaders of leaders), not just individual contributors. - A track record owning enterprise-scale retention and expansion targets (GRR/NRR) for a large, distributed post-sale organization - Experience operating across multiple regions and time zones, with the judgment to balance global consistency against local market needs. - Direct experience building or scaling a new segment, vertical, or 'startup within a startup' motion, ideally involving automation, self-service, or AI-driven customer workflows. - Comfort owning relationships with customer C-suite and VP stakeholders on the highest-stakes accounts, with strong executive presence and negotiation skill. - A data-driven, change-management mindset comfortable translating customer workflows into measurable business outcomes and using data to drive adoption. - A collaborative leadership style that thrives in ambiguity and fast-paced, high-growth environments, and genuinely enjoys developing other leaders. ## PERKS & BENEFITS - We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. - Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. - Mental Health benefits with covered therapy and coaching. - 401(k) program to help you invest in your future. - Education & learning stipend for personal growth and development. - Flexible vacation time to promote a healthy work-life blend. - Paid parental leave to support you and your family. - Company-wide recharge days each quarter. - Work from home stipend to help you succeed in a remote environment. We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law. To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details. ## #LI-AM1 ## About Gong.io ## Company Overview - **One-liner**: Gong provides an AI-powered Revenue Intelligence platform that captures customer interactions, analyzes what’s working, and automates next steps to help revenue teams win more deals. - **Entity Type**: Private (Series G; last reported valuation $7.25B in 2021) - **Headquarters**: San Francisco, California, USA (Global hubs also in Tel Aviv, Israel; Dublin, Ireland; London, UK; Singapore; Australia) - **Founded**: 2015 - **Founders**: Amit Bendov (CEO & Co-Founder) and Eilon Reshef (CPO & Co-Founder) ## Core Business - **Primary industry**: Revenue Intelligence / Revenue AI / SaaS for Go-to-Market teams - **Target customers**: B2B, enterprise and mid-market sales, marketing, and customer success teams - **Mission statement**: “Help every revenue team win more — consistently, confidently, and with total clarity.” ## Products & Services - **Gong Revenue AI OS** – The core platform that captures every customer interaction (calls, emails, meetings, etc.), analyzes them using AI, and surfaces insights to close deals faster, predict pipeline risk, increase win rates, and predict churn. - **Gong Enable** – A revenue enablement solution grounded in real customer interactions that helps turn every rep into a top performer. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed in provided materials; last known valuation (2021 Series G) was ~$7.25 billion. - **Key Metric**: $500M in Annual Recurring Revenue (ARR), as stated on their careers page. - **Notable Investors/Partners**: While not detailed in the provided source, known investors include Sequoia Capital, Tiger Global Management, and others from prior rounds. - **Growth Signals**: 5,000+ customers; named a Great Place to Work for six consecutive years; global expansion with hubs in the US, Israel, Europe, and Asia-Pacific; strong ARR growth to $500M. ## Competitive Advantages - **AI-first approach**: Analyzes real customer conversations (not just CRM data) to provide actionable revenue intelligence. - **Category-defining product**: Gong created and leads the “Revenue Intelligence” category, making it hard to displace once adopted. - **Data moat**: The platform captures billions of customer interactions, training proprietary AI models that improve over time. - **Customer loyalty**: Strong net retention and “raving fans” culture; trusted by thousands of revenue teams. ## Strategic Focus - **Revenue AI OS expansion**: Continuing to build out the platform (e.g., Gong Enable) to cover the full revenue cycle from pipeline to close to retention. - **International growth**: Scaling global hubs (Dublin, London, Singapore, Australia) to serve a worldwide customer base. - **AI innovation**: Investing in deeper AI capabilities to automate handoffs, predict outcomes, and enable reps at scale. ## Why Work Here - **Culture**: Eight operating principles (e.g., “Create raving fans,” “Win as a team,” “Enjoy the ride”) guide daily work; strong emphasis on ownership, impact, and reality. - **Awards**: Named a Great Place to Work for six consecutive years; CEO approval rating noted as high. - **Work style**: Hybrid/remote options available (many roles are remote within the US; hubs require in-office presence part-time); global recharge days (company-wide shutdowns quarterly); flexible PTO. - **Benefits**: Comprehensive health & wellness (mental health support, flexible wellness fund, work-from-home stipend); financial support (equity, retirement savings, commuter benefits); family support (paid parental leave, fertility/adoption assistance); professional development (training, mentorship, employee resource groups). - **Engineering & product**: Engineers own outcomes, solve sophisticated AI/infrastructure problems, and work on a category-defining product. ## Sources 1. [gong.io/about](https://www.gong.io/about) – Company overview, founders, leadership, culture 2. [gong.io/](https://www.gong.io/) – Product description, customer count, tagline 3. [gong.io/careers](https://www.gong.io/careers) – ARR $500M, Great Place to Work, benefits, global hubs, operating principles 4. [boards.greenhouse.io/gongio](https://boards.greenhouse.io/gongio) – Current job openings, locations, team categories ## Other roles at Gong.io - [Observability Platform Team Lead](https://feeny.ai/job/observability-platform-team-lead-gong-io-tel-aviv-xmvwc6j9m5ta) — Tel Aviv, Israel - [Sr. Manager, Enterprise Sales](https://feeny.ai/job/sr-manager-enterprise-sales-gong-io-united-states-nft4b6a5v548) — United States - [Sr. Revenue Marketing Manager, Commercial & Mid-Market](https://feeny.ai/job/sr-revenue-marketing-manager-commercial-mid-market-gong-io-austin-sesy2am34zxs) — Austin, TX / Chicago, IL / New York, NY / Salt Lake City, UT / San Francisco, CA - [Email Marketing Manager](https://feeny.ai/job/email-marketing-manager-gong-io-chicago-42vgw2sfw0j8) — Chicago, IL / New York, NY - [Manager, Mid-Market Sales](https://feeny.ai/job/manager-mid-market-sales-gong-io-austin-an0e6f7r50ne) — Austin, TX / Chicago, IL / San Francisco, CA - [GTM Compensation Leader](https://feeny.ai/job/gtm-compensation-leader-gong-io-chicago-pg9t01ecaghv) — Chicago, IL / New York, NY / Salt Lake City, UT / San Francisco, CA - [Senior Backend Engineer (Python)- Application Infrastructure](https://feeny.ai/job/senior-backend-engineer-python-application-infrastructure-gong-io-tel-aviv-6e2wwcdxy7h4) — Tel Aviv, Israel - [Sr. Manager, Enterprise Revenue Architect](https://feeny.ai/job/sr-manager-enterprise-revenue-architect-gong-io-austin-6wzzn4t3fp41) — Austin, TX / Chicago, IL / New York, NY / Salt Lake City, UT / San Francisco, CA / United States - [Manager, Sales Development](https://feeny.ai/job/manager-sales-development-gong-io-salt-lake-city-s8be0wr0cwvd) — Salt Lake City, UT - [Software Architect, AI Applications](https://feeny.ai/job/software-architect-ai-applications-gong-io-tel-aviv-d3k8crc2fyn1) — Tel Aviv, Israel