--- title: 'Head of Member Growth at Maven Clinic' canonical: 'https://feeny.ai/job/head-of-member-growth-maven-clinic-new-york-zsmte5v2rf4a' type: 'job' last_seen: '2026-09-15' --- # Head of Member Growth at Maven Clinic - **Company:** Maven Clinic - **Location:** New York, NY / United States - **Work type:** remote - **Posted:** 2026-08-03 - **Last confirmed live:** 2026-09-15 - **Apply:** https://job-boards.greenhouse.io/mavenclinic/jobs/8655899002 ## Job description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission –  Maven Clinic is a recipient of over 30 workplace and innovation awards, including: - TIME 100 Most Influential Companies (2023, 2026) - Fortune Change the World (2024) - CNBC Disruptor 50 List (2022, 2023, 2024) - Fortune Best Workplaces for Millennials (2024) - Fortune Best Workplaces in Health Care (2024) - Fast Company Most Innovative Companies (2020, 2023) - Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About the Role: Maven is looking for a Head of Member Growth to own one of the most important numbers in the company: enrollments. This role is directly accountable for driving member enrollment into Maven's programs across our core business — and, by extension, the revenue those enrollments generate. You will own the enrollment engine end to end, from awareness through activation, turning eligible lives into engaged members. Enrollment is not a single-team problem. It sits at the intersection of nearly every function at Maven, and this role is built for someone who thrives there. You'll partner daily with Client Success (who own the client relationships that unlock eligible populations), Marketing (member acquisition and lifecycle), Product (enrollment experience and funnel), Finance (targets, forecasting, and unit economics), Data (measurement, segmentation, and attribution), and Clinical and Operations teams. Because so many teams touch enrollment, a core part of the job is holding those cross-functional partners accountable to their piece of the machine — the engine only works when every team delivers its part. This is a player-coach role. You will lead a small, high-caliber team while remaining deeply hands-on yourself every day. Although it carries a Senior Director title, it is explicitly NOT a leaned-out management position for someone who wants to direct a team from a distance. This is a hard requirement: the person in this seat reads the data themselves, pressure-tests the funnel, drafts the plan, and does the work alongside the team. We are looking for a builder and operator who also develops people — not a manager who has stepped away from the work. We're also looking for someone who can expand the definition of the job. A great deal of enrollment optimization work is already underway, but there is not enough strategic thinking about fundamentally new ways to drive enrollments — approaches that don't simply depend on securing permission to communicate with a client's employees. This role is expected to find and open those new avenues, not just optimize the existing ones. What You'll Do: - Own member growth for the Core Business: Be directly accountable for enrollment targets across Maven's core business and for the revenue those enrollments drive. Set the strategy, build the plan, and act as a control tower across all cross-functional teams driving revenue to deliver the results quarter over quarter. - Build and run a scalable enrollment engine: Own the full journey from eligible population to enrolled, activated member — spanning client launches, member acquisition and messaging, the enrollment product experience, and re-engagement of eligible-but-not-enrolled members. - Expand the playbook and deliver new strategies to drive sustainable member growth: Think strategically and from first principles about new ways to grow enrollments beyond today's optimization work — including partnerships and approaches that don't rely solely on permission to communicate with a client's employees. Identify, size, and open avenues that expand the team's purview and unlock new growth. - Optimize relentlessly around data: Build and consistently iterate on the funnel, and create systems that enable quick diagnoses of opportunities. Build operational metrics that act as leading KPIs for each team contributing to enrollments and bring quantitative rigor into how teams execute against targets. - Hold the cross-functional machine accountable: Partner daily with Client Success, Marketing, Product, Finance, Data, Clinical, Payer, Sales, and Operations — and hold each team accountable to its operational KPIs in the enrollment process. Serve as the connective tissue that keeps every part of the engine delivering. - Operate as a player-coach: Lead and develop a small, high-performing team while staying in the execution and details. Set the bar for rigor and hands-on execution by doing the work, coaching through it, and multiplying the team's impact rather than stepping back from it. This is a role that comes with an expectation that you directly execute on the work. - Instrument and forecast: Partner with Data and Finance to build the measurement, segmentation, attribution, and forecasting needed to know exactly what is and isn't working, and to forecast enrollment and revenue with confidence. What You'll Bring: - 10+ years of experience driving growth, enrollment, acquisition, or revenue outcomes, with a track record of personally owning and hitting a number — ideally in healthcare, benefits, marketplaces, consumer subscription, or another environment with a complex funnel and multiple stakeholders. - A hands-on player-coach. You are energized by being in the details daily — the data, the funnel, the plan, the execution — and you lead a small team as a way to multiply your own hands-on impact, not to step back from the work. This is a hard requirement for the role. - Elite quantitative ability as a core competency. You can build and interrogate a funnel model yourself, size opportunities, design experiments, and instinctively optimize around data rather than intuition. Strong quant is non-negotiable. - Strategic range. Beyond optimizing what exists, you can spot and pursue fundamentally new approaches to enrollment that expand the team's purview — not just incremental improvements to current channels. - Cross-functional leadership and accountability. Proven ability to align and mobilize many teams — Client Success, Marketing, Product, Finance, Data, Clinical, Operations — around a shared goal without direct authority over most of them, and to hold each accountable to its operational commitments. - Commercial instincts. You understand how enrollment translates into revenue and unit economics, and you can partner with Finance on targets and forecasting. - Comfort in a fast-paced, mission-driven environment with high visibility and direct accountability for a top-line company metric. The base salary range for this role is $204,000.00 - $270,000.00 per year. You will also be entitled to receive bonus, equity, and benefits. Individual pay decisions are based on qualifications, experience, and skillset. This role requires active work authorization in the US. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week  (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. ## Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: - Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. - Whole-self care through wellness partnerships - Hybrid work, in office meals, and work together days - 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) - Annual professional development stipend and access to a personal career coach through Maven for Mavens - 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com. ## About Maven Clinic ## Company Overview - **One-liner**: Maven Clinic is the world’s largest virtual clinic for women and families, offering digital programs that span fertility, maternity, parenting, and menopause care. - **Entity Type**: Private (raised $300M to date) - **Headquarters**: New York, NY, USA - **Founded**: 2014 - **Founders**: Kate Ryder ## Core Business - **Primary industry/industries**: Women’s and family health (virtual care, digital health) - **Target customers**: B2B (employers and health plans) and B2C (individuals); serves 2,300+ employers and supports members in 175+ countries - **Mission or purpose statement**: “Make healthcare work for all of us” – with a focus on closing gaps in care for women and families. ## Products & Services - **Fertility & Family Building**: Virtual care for fertility, adoption, surrogacy, and family-building support; includes access to specialists and financial guidance. - **Maternity & Newborn Care**: Continuous care throughout pregnancy, postpartum, and return to work; aims to reduce NICU admissions and improve maternal mental health. - **Parenting & Pediatrics**: 24/7 pediatric care and parenting support, including child development guidance. - **Menopause & Midlife Health**: Holistic care for menopause and midlife, with personalized support. - **Hormone Care**: Dedicated hormone health program with specialist visits and nutritional support. - **GLP-1 Care**: Program for GLP-1 prescriptions combined with metabolic health support, nutrition, and strength guidance. All offerings are delivered via a mobile/online platform with 30+ provider specialties, available 24/7/365. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metrics**: $300M total funding raised; 15 million lives under management; 2,300+ employer and health plan partners; presence in 175+ countries - **Notable Investors/Partners**: Not listed in provided sources, but the company is backed by prominent venture firms (e.g., Sequoia, General Catalyst, Dragoneer – based on general knowledge; not cited here as sources are limited). - **Growth Signals**: Named to TIME100 Industry Leaders 2026, Fast Company Most Innovative Companies 2026, CNBC Disruptor 50 2024, Fortune Change the World 2024; 521 U.S.-based employees; 81% employee satisfaction rating (Great Place to Work®). ## Competitive Advantages - Largest virtual care network for women and families globally - AI-native platform combining clinical precision with administrative ease - Milliman-validated outcomes (e.g., up to 27% lower NICU admissions, 30% pregnancy rate without ART) - Backed by 40+ peer-reviewed studies - 30+ provider specialties and multilingual support (30 languages) ## Strategic Focus - Expanding global care and reimbursement across 175+ countries - Deepening AI and predictive analytics capabilities to improve outcomes and reduce costs - Launching new programs (Hormone Care, GLP-1 Care) to address unmet needs in women’s health - Continuing to partner with employers and health plans to drive equity and access ## Why Work Here - **Culture**: Award-winning workplace (Great Place to Work® certified); values include diversity, equity, and inclusion - **Benefits**: 16 weeks fully paid parental leave, day-one 401k match, unlimited access to financial advisors, comprehensive medical/dental/vision coverage (including free access to Maven services), annual learning stipend, unlimited career coaching, and clear career paths - **Work Policy**: Not explicitly listed as remote/hybrid; HQ in NYC, but roles may be remote or hybrid (check job postings) - **Engineering & Product Culture**: Strong focus on innovation (Fast Company Best Workplaces for Innovators); teams include Engineering, Product, Data, and Clinical ## Sources 1. [Maven Clinic Careers Page](https://www.mavenclinic.com/careers) 2. [Maven Clinic About Page](https://www.mavenclinic.com/about) 3. [Maven Clinic Homepage](https://www.mavenclinic.com/) 4. [Great Place to Work – Maven Clinic](https://www.greatplacetowork.com/en/certified-company/7023400) 5. [Maven Clinic LinkedIn](https://www.linkedin.com/company/mavenclinic) ## Other roles at Maven Clinic - [Client Success Manager](https://feeny.ai/job/client-success-manager-maven-clinic-new-york-dpa0kfpt3q3p) — New York, NY / United States - [Senior Decision Scientist, Measurement & Insights](https://feeny.ai/job/senior-decision-scientist-measurement-insights-maven-clinic-new-york-y9b1t1zqftb3) — New York, NY / United States - [VP of Business Operations](https://feeny.ai/job/vp-of-business-operations-maven-clinic-new-york-drfg97md77n0) — New York, NY / United States - [Senior Manager, GRC](https://feeny.ai/job/senior-manager-grc-maven-clinic-new-york-d1mas4qb4w08) — New York, NY / United States - [Payment Operations Associate](https://feeny.ai/job/payment-operations-associate-maven-clinic-remote-skmnxwcc9k2s) - [Director, Marketing Operations](https://feeny.ai/job/director-marketing-operations-maven-clinic-new-york-3jd5w01qbwc3) — New York, NY / United States - [VP, Communications](https://feeny.ai/job/vp-communications-maven-clinic-new-york-new-york-gx8adpc25fs9) — New York New York, United States - [Staff Software Engineer, Infrastructure](https://feeny.ai/job/staff-software-engineer-infrastructure-maven-clinic-new-york-new-york-gmt5m5tp70as) — New York New York, United States / San Francisco, CA / Seattle Washington, United States - [International Care Advocate (UK)](https://feeny.ai/job/international-care-advocate-uk-maven-clinic-remote-j6zet0251yw0) - [Senior Member Services Specialist](https://feeny.ai/job/senior-member-services-specialist-maven-clinic-remote-ddt1z70ckmzg)