--- title: 'VP of Pharmacy Operations at PHIL' canonical: 'https://feeny.ai/job/vp-of-pharmacy-operations-phil-hebron-xkw08kyxpppd' type: 'job' last_seen: '2026-10-18' --- # VP of Pharmacy Operations at PHIL - **Company:** PHIL - **Location:** Hebron, KY - **Compensation:** $220k–$250k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/phil/e267e239-947b-4ead-8a9b-3b5685891254 ## Job description VP of Pharmacy Operations Location: Hebron, KY (On-site with up to 10% travel) Position Type: Full-Time ## Role Summary The VP of Pharmacy Operations leads and oversees multi-site pharmacy operations, driving clinical excellence, regulatory compliance, and operational efficiency. Headquartered in Hebron, KY, this executive leadership role directly manages local operations while exercising operational oversight over remote closed-door and mail-order facility sites in Ohio and Arizona. The ideal candidate brings extensive expertise in closed-door pharmacy workflows, mail-order operations, and collaborative manufacturer/patient hub services. ## Key Responsibilities - Multi-Site Leadership: Direct operational oversight of the primary Hebron, KY facility alongside remote supervision of sites in Ohio and Arizona. - Mail-Order & Closed-Door Operations: Optimize order fulfillment, dispensing accuracy, inventory management, and logistics tailored to closed-door and mail-service environments. - Hub & Client Operations: Partner closely with manufacturer hub programs, patient support services, and third-party logistics (3PL) partners to streamline benefit investigation, prior authorizations, and patient onboarding. - Compliance & Partner Collaboration: Collaborate directly with local Pharmacists-in-Charge (PICs) and Quality Assurance teams to ensure operational workflows strictly comply with Board of Pharmacy, FDA, and DEA regulations. - KPI & Financial Management: Direct operational budgets, labor planning, carrier cost controls, and fulfillment metrics (units per hour, cost per shipment, accuracy rates). Utilize data-driven insights to establish and monitor key performance indicators (KPIs), continuous improvement programs, and error-prevention protocols across all facilities. - Travel Requirement: Quarterly to inspect remote operations in Ohio and Arizona, build team alignment, and meet key hub/client stakeholders. ## Qualifications Education: - Track 1 (Pharmacy): Doctor of Pharmacy (PharmD) or Bachelor of Pharmacy (RPh) from an accredited institution. - Track 2 (Operations/Supply Chain): Bachelor’s degree in Operations Management, Supply Chain, Logistics, Business Administration, or a related field. Candidates possessing either qualification track are eligible. ## Experience - 7+ years of experience in high-volume warehouse management, distribution, 3PL, or mail-order operations, with 3+ years in multi-site operational leadership. - Experience in healthcare is preferred. Domain Knowledge - Experience in closed-door distribution, pharma/healthcare logistics, regulated supply chain, or collaborative hub models is preferred. - The ideal candidate understands matrixed organizational structures, strict regulatory environments, and high-throughput fulfillment. Technical Skills - Expertise with WMS/ERP platforms, fulfillment automation, labor optimization tools, and carrier management systems. - Strong proficiency in data analysis, reporting tools (e.g., Excel, Tableau, or WMS-native dashboards), and the ability to leverage metrics to drive strategic operational decisions. ## Benefits - Ground floor opportunity with one of the fastest-growing startups in health-tech - Hybrid working environment - Competitive compensation (commensurate with experience) - Full benefits (medical, dental, vision). - 401(k) contribution opportunity. Phil Inc. is an equal-opportunity employer. ## About PHIL ## Company Overview - **One-liner**: PHIL is a healthcare technology company that provides a digital hub and direct-to-patient platform to help pharmaceutical manufacturers streamline medication access, improve affordability, and enhance patient outcomes. - **Entity Type**: Private (Debt-financed; total raised $186.1M) - **Headquarters**: Scottsdale, Arizona, United States - **Founded**: 2015 - **Founders**: Deepak Thomas (CEO) and Puran Singh (Co-Founder, Vice President Engineering) ## Core Business - **Primary industry**: Healthcare technology (health IT for pharma) - **Target customers**: B2B – primarily pharmaceutical manufacturers; also serves patients and healthcare providers through the platform - **Mission statement**: “We’re on a mission to simplify medication access for all.” ## Products & Services - **Prior Authorization & Coverage**: AI-powered tools to streamline prior authorization workflows, including 1-click PA submissions, copay support, and financial assistance. - **Digital Patient Engagement**: A branded, end-to-end digital experience for patients – from intake and routing to dispensing and refill reminders – designed to drive adherence and satisfaction. - **Integrated Dispense Network & Wholesale**: A nationwide pharmacy network offering commercial and cash dispensing, fast fulfillment, free shipping, and refill reminders. - **Data & Insights Platform**: Advanced analytics, AI-powered workflows, and a dedicated Client Insights team to surface opportunities for improving patient outcomes and brand performance. - **PHILRx Portal**: Patient-facing and provider-facing portals for prescription access, tracking, and management. ## Market Standing - **Valuation**: Not publicly disclosed. - **Key Financial Metric**: Total funding of $186.1M (including a $60M debt round closed April 21, 2026). - **Notable Investors**: K2 HealthVentures, Warburg Pincus, Uncork Capital, Crosslink Capital, GreatPoint Ventures, and 17+ others. - **Growth Signals**: - 20x growth in cash dispenses in 2025. - Expanded nationwide dispensing network – licensed in all 50 states – serving over 1 million patients annually. - Key performance outcomes: 42% reduction in time to fill, 36% decrease in abandonment, 77% refill rate, 86% dispensed rate among enrolled patients. - Headcount of ~202 employees (as of most recent data). ## Competitive Advantages - **End-to-End Platform**: A single digital hub covering prior authorization, patient engagement, dispensing, and analytics – reducing fragmentation. - **AI-Powered Workflows**: Automated prior authorizations, data insights, and program optimization that improve speed and accuracy. - **Integrated Dispense Network**: Proprietary nationwide network with both commercial and cash capabilities, enabling faster fulfillment and lower costs. - **Proven Outcomes**: Documented improvements in patient starts, coverage, and adherence (e.g., 92% enrollment rate, 74% pull‑through rate, +18pt payer behavior improvement). ## Strategic Focus - **Scaling Direct-to-Patient (DTP) Fulfillment**: Investing in state‑of‑the‑art cash dispensing capabilities to meet explosive demand (20x growth in 2025) and support all‑time‑high prescription volumes. - **Building Commercial Advantage**: Using advanced data, AI, and dedicated client insights to help pharma brands optimize access programs and improve commercial performance. - **Expanding the Network**: Growing the pharmacy and wholesale network to ensure nationwide coverage and capacity for future scale. ## Why Work Here - **Mission‑Driven Environment**: Opportunity to directly improve patient access to medications and reduce healthcare costs. - **High‑Growth Trajectory**: Rapidly expanding company (3x+ revenue growth, 20x cash dispense growth) with significant investment and scale. - **Technology‑Forward**: Work with AI, data analytics, and modern digital health infrastructure. - **Location**: Corporate headquarters in Scottsdale, AZ (the office is at 14500 N Northsight Blvd, Suite 307). The company appears to be office‑based, though specific remote/hybrid policies are not publicly stated. - **Culture**: Leadership team includes experienced executives from healthcare, technology, and operations. Company surveys show high patient and partner satisfaction (“industry‑leading satisfaction scores”). ## Sources 1. [phil.us](https://phil.us/) 2. [phil.us/careers](https://phil.us/careers/) 3. [phil.us/leadership](https://phil.us/leadership/) 4. [cbinsights.com (Phil profile)](https://www.cbinsights.com/company/phil) 5. [businesswire.com (Debt round & cash dispense investment)](https://www.businesswire.com/news/home/20260421670832/en/) ## Other roles at PHIL - [Director of Operational & Quality Excellence](https://feeny.ai/job/director-of-operational-quality-excellence-phil-remote-3z91x2hsm9xh) - [Director of Client Success](https://feeny.ai/job/director-of-client-success-phil-remote-4cwqa3p8zj90) - [Staff Licensed Pharmacist](https://feeny.ai/job/staff-licensed-pharmacist-phil-remote-3npqxy841zrh) - [Senior Marketing Manager](https://feeny.ai/job/senior-marketing-manager-phil-remote-x5ezbwnfnngz) - [Pharmacist - Part Time](https://feeny.ai/job/pharmacist-part-time-phil-scottsdale-wxb6hrk8sw4f) — Scottsdale, AZ - [Senior Product Manager - Launch and Client Success](https://feeny.ai/job/senior-product-manager-launch-and-client-success-phil-remote-vppjpbh78ces) - [Client Strategy Associate](https://feeny.ai/job/client-strategy-associate-phil-remote-xb34xx4q8bmv) - [Staff Pharmacist - Closed Door](https://feeny.ai/job/staff-pharmacist-closed-door-phil-hebron-0bcmfrfch844) — Hebron, KY - [Pharmacy Technician - Scottsdale, AZ](https://feeny.ai/job/pharmacy-technician-scottsdale-az-phil-scottsdale-xets1e67w7rf) — Scottsdale, AZ - [Pharmacy Technician - Hebron KY](https://feeny.ai/job/pharmacy-technician-hebron-ky-phil-hebron-rsawtcrare10) — Hebron, KY