--- title: 'VP of Platform Engineering at interface.ai' canonical: 'https://feeny.ai/job/vp-of-platform-engineering-interface-ai-remote-ym973g7d8w9r' type: 'job' last_seen: '2026-09-05' --- # VP of Platform Engineering at interface.ai - **Company:** interface.ai - **Location:** Remote - **Compensation:** $350k–$500k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-05 - **Apply:** https://jobs.ashbyhq.com/interface-ai/5d86f8a7-1890-4eef-ad35-43feb52ea38d ## Job description About interface.ai http://interface.ai Interface.ai is building the AI infrastructure for financial services — bringing agentic AI and conversational AI to the credit unions and community banks that serve everyday Americans. We're not a lab, we're not a demo company, and we're not burning runway on hypotheticals. We are in production, generating real revenue, and on a mission that actually matters: democratizing financial wellness for the millions of people who've never had a private banker. A company with ~$30M in contracted ARR and already cash-flow positive, we're at the inflection point — proven product, paying customers, and a team ready to scale. The next chapter is building the engineering organization that can take us there. ## The Role You own the platform-engineering half of the org — the AI-native core that everything runs on: the Intelligence domain (agent runtime, knowledge / retrieval, evals, the data flywheel), Connectivity (integrations, channels, computer-use / actions-beyond-APIs), Data & Fraud, Assemble (the agent-authoring platform), and the cross-pillar infrastructure. This is the AI-native specialist seat: the leader must be deep in agents, LLM orchestration, and the infra that makes them reliable at scale, and must build the platform org and its quality bar. A player-coach who is still in the code, partnering Bruce on architecture. Areas You Could Work On - Org design & growth for the platform domains — build and scale the platform / AI / infra team and its standards. - The agentic & conversational AI platform — LLM orchestration, retrieval systems, evals, and integration / computer-use infrastructure. - Velocity & quality — the tooling, eval gates, and reliability practices every domain depends on. - AI-native engineering culture — frontier tools as standard; an engineering harness that makes every engineer 10×. - Eng/ops excellence — incident response, observability, reliability targets; partner Bruce on architecture and Srinivas on product. ## What We're Looking For - 10+ years engineering; 4–6 in leadership at high-growth startups / scale-ups; scaled a platform / infra team through a funding transition. - Domain commonality (required): AI / agentic systems, LLM / ML infrastructure, or conversational / voice AI at production scale working on the platform. - Preferred: ex-founder who scaled an AI-native / platform startup (strong preference, not a bar). - Deep AI engineering fluency — how LLMs work, how to build reliable agentic systems on them, what “agentic AI” means at the infra level. - Hands-on platform background — distributed systems, API design, cloud architecture, production AI ops. Production-scale TypeScript and/or Python. - Still technical — reviews PRs, makes architecture calls, holds their own with a Staff / Chief Engineer. BS/BA in CS required; MS/PhD a plus. ## Benefits 🩺 100% paid health, dental & vision care 💰 401(k) & financial wellness perks 🍜 Daily meals on us 🚇 Commuter benefit 💪 Monthly wellness stipend 🤖 Claude Enterprise + frontier AI tools for every employee — build with the best 🏙️ Brand-new 21st-floor SF office at 44 Montgomery — floor-to-ceiling views, worth showing up to 🌴 Discretionary PTO + paid parental leave 🧘 Mental health, wellness & family benefits 🚀 A mission-driven team shaping the future of banking Why interface.ai http://interface.ai Series A · $30M raised · Cash-flow positive — we're not burning cash hoping the product works. It works. Customers are live, revenue is real, and the mission is one you can explain to your family without a slide deck. You'll work directly with Bruce Kim (CTO / Co-Founder), who sets the technical bar and goes deep on the hardest problems, and Srinivas Njay (CEO), who is hands-on daily across product and engineering. Founding-team-tier equity, top-of-market base, comprehensive benefits, and a modern San Francisco office worth showing up to. The team is small enough that your judgment shapes everything, and the market is large enough that what you build will matter for a long time. interface.ai http://interface.ai is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees ## About interface.ai ## Company Overview - **One-liner**: Interface.ai provides agentic AI solutions—including voice, chat, and co-pilot assistants—purpose-built for community banks and credit unions, aiming to automate customer service and eliminate hold times. - **Entity Type**: Private (raised $30M in Series A and debt financing, led by Avataar Venture Partners) - **Headquarters**: San Francisco, California, United States - **Founded**: 2019 - **Founders**: Srinivas Njay (Founder CEO) ## Core Business - **Primary industry**: Financial technology (fintech) / Agentic AI for banking - **Target customers**: B2B – community banks and credit unions (mid-size & small financial institutions) - **Mission / Purpose**: To help financial institutions achieve their business goals and empower customers to achieve financial wellness through agentic AI ([interface.ai](https://interface.ai/)) ## Products & Services - **Nexus (CCaaS Platform)** – Launched in 2026 as the industry’s first fully agentic Contact Center as a Service platform. Handles every contact end-to-end with AI, eliminating hold queues and transfers, and only involving humans when judgment is needed. Claims to multiply agent capacity up to 10x ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). - **Voice AI** – A phone-based solution that delivers human-like conversations, resolves routine inquiries at scale, and seamlessly hands off complex issues to human agents ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). - **Sphere (Generative AI Assistant)** – A ChatGPT-like universal channel for customers and employees. Replaces 14–15 applications for frontline staff, increasing efficiency 10x. Offers intelligent guidance, plugins, and personalized AI assistance ([builtin.com](https://builtin.com/company/interface-ai)). - **Digital AI Assistants & Co‑pilots** – Pre-trained for 60+ banking use cases, integrated with major core banking and customer management systems ([cbinsights.com](https://www.cbinsights.com/company/interfaceai)). ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: - Annual Revenue: $3.3M (estimate from LinkedIn) - Total Funding: $30M (LinkedIn) or $40M (CBInsights, conflicting reports) – Series A ($20M) + Debt ($10M) led by Avataar Venture Partners in October 2024 ([linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai)) - **Notable Investors / Partners**: Avataar Venture Partners (lead investor); integrations with major core banking systems. - **Growth Signals**: - 165 employees across 7 countries (India, US, Argentina, UK, UAE, Tunisia, Canada) - 160,634 LinkedIn followers (+23.6% YoY) - 35 active job postings (monthly growth +12.9%, quarterly +150%) - Recent product launch: Nexus at Financial Brand Forum (April 2026) - Headcount decreased 6.8% YoY (potential consolidation or pivot) ## Competitive Advantages - **Deep domain focus**: Purpose-built for community financial institutions, not a generic AI platform. - **Pre-trained banking AI**: Covers 60+ banking-specific use cases out of the box. - **Fully agentic CCaaS**: Nexus eliminates the fundamental trade-off between automation and human escalation, handling entire calls autonomously. - **Integrated ecosystem**: Compatible with major core banking systems and CRM platforms, reducing integration friction. ## Strategic Focus - Scale adoption of Nexus among community banks and credit unions. - Expand agentic AI beyond voice into digital and employee-facing channels. - Continue vertical specialization to deepen moat in the small/mid-size banking segment. ## Why Work Here - **Culture**: Described as “fast, collaborative, low-ego, and outcome-driven” by a Senior Product Manager on Indeed. Management is accessible and open to data-backed debate ([indeed.com](https://www.indeed.com/cmp/Interface.ai)). - **Work model**: Primarily on-site at Covina, CA or San Francisco, CA offices (per Built In), but some remote/hybrid roles exist (e.g., Remote Project Manager on Indeed). Verify specific roles on the careers page. - **Engineering focus**: 75 out of 165 employees (34%) are in technical roles; strong engineering leadership (VP Engineering, Directors). - **Perks**: Health insurance; high-ownership product roles with direct customer impact. - **Recent employee growth caution**: Headcount declined 6.8% YoY; some senior leaders have departed (e.g., Head of Partnerships left Mar 2026). However, active hiring (35 open roles) suggests ongoing investment. ## Sources 1. [interface.ai](https://interface.ai/) 2. [linkedin.com/company/interface-ai](https://www.linkedin.com/company/interface-ai) 3. [cbinsights.com/company/interfaceai](https://www.cbinsights.com/company/interfaceai) 4. [builtin.com/company/interface-ai](https://builtin.com/company/interface-ai) 5. [indeed.com/cmp/Interface.ai](https://www.indeed.com/cmp/Interface.ai) ## Other roles at interface.ai - [Technical Support Engineer - L2](https://feeny.ai/job/technical-support-engineer-l2-interface-ai-bengaluru-h1tfc3z6yvbz) — Bengaluru, India - [Head of Marketing](https://feeny.ai/job/head-of-marketing-interface-ai-san-francisco-nst26n25e3d6) — San Francisco, CA - [Software Engineer](https://feeny.ai/job/software-engineer-interface-ai-san-francisco-mjhad47fzg9b) — San Francisco, CA - [Software Engineer II](https://feeny.ai/job/software-engineer-ii-interface-ai-san-francisco-6554ycaatmwc) — San Francisco, CA - [VP of Sales](https://feeny.ai/job/vp-of-sales-interface-ai-san-francisco-v0ky8gnzrpa2) — San Francisco, CA - [Applied AI Engineer - Hiring Automation (CEO's Office)](https://feeny.ai/job/applied-ai-engineer-hiring-automation-ceo-s-office-interface-ai-remote-vrwq3tbysp91) - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-interface-ai-remote-d2tabpvcfjcc) - [VP of Product Engineering](https://feeny.ai/job/vp-of-product-engineering-interface-ai-remote-jt9kqmj7fndm) - [Principal Product Manager - Domain PM](https://feeny.ai/job/principal-product-manager-domain-pm-interface-ai-san-francisco-sxme0vb3wxp9) — San Francisco, CA - [Chief Engineer (Staff Engineer)](https://feeny.ai/job/chief-engineer-staff-engineer-interface-ai-remote-0q6ry3ssp1g6)