--- title: 'VP of Product Management at SpotOn' canonical: 'https://feeny.ai/job/vp-of-product-management-spoton-austin-5zmwxt1nbtxf' type: 'job' last_seen: '2026-09-07' --- # VP of Product Management at SpotOn - **Company:** [SpotOn](https://feeny.ai/companies/spoton) - **Location:** Austin, TX - **Employment:** full-time - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.ashbyhq.com/spoton/9ea57a42-0758-423e-ad5f-4a2b549cdddf ## Job description ## About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed. - Named the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users - Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users - Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you. ## The Role We’re looking for an experienced Product Leader who is capable of leading a team to build innovative products. This Product Leader will oversee our Intelligence, Reporting, and Innovative AI teams. They will report directly to our Global Head of Product Management and work closely with our C-Suite to create strategy, define roadmaps, and build genuinely impactful, innovative products. In this role you will: ● Be a driving force of defining the product strategy for your product areas and a major contributor to SpotOn’s overall product strategy. ● Be data driven and deep into the metrics and efforts that achieve the goals of our company and our customers. ● Manage a team of Product Managers as the team investigates market opportunities, builds the product roadmap, and makes strategic adjustments as needed based on client needs, data, and business priority. ● Be forward thinking in your approach to product vision and design. The world is rapidly evolving with AI and we believe that SpotOn must lead, not chase if we want to be authors of the future of the industry we love. ● Work cross-functionally with Engineering, Design, Product Management, Sales and Support to elicit, understand, rationalize, and prioritize requests for new functionality. ● Assess market competition, client preferences, emerging technologies, and industry trends to identify Qualifications: ● 7+ years of relevant product management experience or equivalent, with at least 5 years managing and coaching a team of Product Managers. ● Fluency with AI tools like Claude, Vercel, or similar. ● Demonstrated instances of “getting out of the building” to put yourself in the customer’s shoes to understand their needs / how they interact with our products. Note: it is not uncommon for Product leaders at SpotOn to work shifts at our customer’s restaurants/bars. ● Experience and comfort operating in metrics-driven work environments that leverages data to make informed decisions. ● Strong understanding of the product development lifecycle and experience designing and delivering quality products. ● An ability to manage multiple projects in an iterative process. ● Strong communication and presentation skills. This role requires presenting to multiple audiences ranging from groups of SMBs to seasoned Investors and Executives. ● Experience making decisions with imperfect information and comfort managing teams through ambiguity, and complexity. ● Past restaurant experience, especially working in a restaurant, is a serious plus, but not a hard requirement Compensation: ● Base pay: range starts at $275,000 -$320,000 for this role ● Equity package: TBD based on the seniority of the candidate. ● Offers will be reflective of the candidate’s location and experience. Benefits: At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes: ● Medical, Dental and Vision Insurance ● 401k with company match ● RSUs ● Paid vacation, 10 company holidays, sick time, and volunteer time off ● Employee Resource Groups to build community and inclusion at work ● Monthly cell phone and internet stipend ● Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com http://spoton.com). If something seems suspicious, please contact us at careers@spoton.com. SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law. Work authorization in the U.S. is required. Visa sponsorship is not available for this role. SpotOn is an E-Verify company. ## About SpotOn ## Company Overview - **One-liner**: SpotOn provides cloud-based point-of-sale (POS), payments, and software solutions to help restaurants and small-to-medium-sized businesses (SMBs) compete and grow. - **Entity Type**: Private (backed by top-tier venture capital) - **Headquarters**: San Francisco, California, USA (with offices in Chicago, Illinois; Southfield, Michigan; Austin, Texas; and Raleigh, North Carolina) - **Founded**: 2017 - **Founders**: Zach Hyman, Kevin Bryla ## Core Business - **Primary industries**: Restaurant Technology, Financial Services, Payments, SMB Software - **Target customers**: Independent and multi-location restaurants, small and medium-sized businesses (B2B) - **Mission/Purpose**: To help local businesses compete and win with intuitive software, point-of-sale systems, and payment solutions. ## Products & Services - **SpotOn Point-of-Sale (POS)**: A flexible, cloud-based restaurant management system that handles payments, orders, and operations. It includes countertop terminals, handheld devices for tableside ordering/payments, kitchen display systems, and customer-facing displays. - **SpotOn Order**: A commission-free online ordering platform that integrates directly with the POS, including a white-labeled ordering app (GoTo Place), menu management, delivery integrations, and order pacing. - **SpotOn Teamwork**: An all-in-one labor management solution that syncs with the POS for scheduling, tip management, and payroll integration. - **SpotOn Profit Assist**: An AI-powered tool that analyzes restaurant P&L data to identify profit leaks and improve margins. - **SpotOn Terminal**: A simple POS terminal for small businesses, featuring offline mode, cellular connectivity, tipping prompts, and employee tracking. - **Payment Processing**: End-to-end payment gateway and processing services, including options for surcharging/dual pricing. ## Market Standing - **Valuation**: Not publicly disclosed (privately held) - **Key Metric**: Total employees ~2,000 (as of mid-2025). As a private company, revenue is not publicly disclosed. - **Notable Investors/Partners**: Dragoneer Investment Group, Andreessen Horowitz (a16z), 01 Advisors, DST Global, Franklin Templeton. - **Growth Signals**: - Named one of *Fast Company*’s Most Innovative Companies in 2024. - Certified as a Great Place to Work (2023, 2024). - Ranked #1 restaurant point-of-sale on G2 based on user reviews, outpacing Toast and Square in key categories like quality of support and satisfaction. - Expanded product suite with AI-powered profit analysis (Profit Assist) and comprehensive labor management (Teamwork). ## Competitive Advantages - **Integrated, end-to-end platform**: Combines POS, payments, online ordering, marketing, labor management, and AI analytics in a single system that syncs seamlessly. - **Commission-free online ordering**: A major differentiator for restaurants looking to keep more of their revenue. - **High-touch support**: Backed by 24/7 support from real people, which drives industry-leading customer satisfaction scores on third-party review sites. - **Focus on independent restaurants**: Deep specialization in the needs of local and independent operators, not just large chains. ## Strategic Focus - **AI and data-driven tools**: Continued investment in AI features like Profit Assist to help operators improve margins. - **Product expansion**: Growing the suite beyond POS into labor management, marketing automation, and advanced analytics. - **Scale with quality**: Maintaining a high-touch, customer-first support model while scaling to serve more businesses across the U.S. ## Why Work Here - **Culture**: Emphasizes “Be the Client,” diversity of thought, and a supportive community. Values include honesty, respect, transparency, and a “heart and hustle” mentality. - **Work Model**: Hybrid and remote options available depending on role and location. Offices in San Francisco (HQ), Chicago, Austin, Southfield (MI), and Raleigh. - **Benefits**: Medical, dental, vision insurance; 401k with company match; equity grants; flexible time off and holidays; generous parental leave; transit benefits; mental health resources; technology stipend; tuition reimbursement (up to $2k/year). - **Engineering Culture**: Uses modern tech stacks; is actively hiring for Staff AI Engineers and Senior Software Engineers. Recognized as a Built In 2024 Best Place to Work. - **Diversity**: Active Employee Resource Groups (ERGs) and a commitment to diversity of culture, background, experience, and thought. ## Sources 1. [spoton.com](https://www.spoton.com/) 2. [spoton.com/careers](https://www.spoton.com/careers/) 3. [builtin.com](https://builtin.com/company/spoton) 4. [linkedin.com](https://www.linkedin.com/company/spoton) 5. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7045280) ## Other roles at SpotOn - [Territory Sales Representative / Restaurant Specialist - Hollywood, FL](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-hollywood-fl-spoton-2z0syfy4rc7v) — Hollywood, FL - [Territory Sales Representative / Restaurant Specialist - Columbia, SC](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-columbia-sc-spoton-columbia-exbr1sc0ckmk) — Columbia, SC - [Territory Sales Representative / Restaurant Specialist - Buford, GA](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-buford-ga-spoton-buford-7cvd3jctfqy8) — Buford, GA - [Installation Specialist](https://feeny.ai/job/installation-specialist-spoton-mexico-city-mexico-city-kmq7cj1tyn73) — Mexico City Mexico City, Mexico - [Territory Sales Representative / Restaurant Specialist - Yakima, WA (Bi-Lingual Spanish)](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-yakima-wa-bi-lingual-st2hmz1hf0n2) — Yakima, WA - [Territory Sales Representative / Restaurant Specialist - SW Austin, TX](https://feeny.ai/job/territory-sales-representative-restaurant-specialist-sw-austin-tx-spoton-austin-yy9qvftz2fbd) — Austin, TX - [IT Helpdesk II](https://feeny.ai/job/it-helpdesk-ii-spoton-chicago-gc5rw2fna583) — Chicago, IL - [Product Manager (Payments)](https://feeny.ai/job/product-manager-payments-spoton-chicago-5szzd84vfeav) — Chicago, IL - [Hardware Shipping Specialist](https://feeny.ai/job/hardware-shipping-specialist-spoton-san-rafael-st795e2gaarj) — San Rafael, CA - [Client Onboarding Specialist](https://feeny.ai/job/client-onboarding-specialist-spoton-mexico-city-mexico-city-n2jtacm6yj3j) — Mexico City Mexico City, Mexico