---
title: 'VP Sales & Customer Growth at Bitmovin'
canonical: 'https://feeny.ai/job/vp-sales-customer-growth-bitmovin-united-states-g44yztzx1dn5'
type: 'job'
last_seen: '2026-09-09'
---

# VP Sales & Customer Growth at Bitmovin

- **Company:** Bitmovin
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-07-30
- **Last confirmed live:** 2026-09-09
- **Apply:** https://bitmovin.com/careers/8485251002?gh_jid=8485251002

## Job description

VP Sales & Customer Growth (Player-Coach Operator)

Location: United States (Remote / Hybrid)

## Role Overview

You will operate within a global GTM and partner framework in a matrix organization, working closely with Solutions, Customer Success Managers (CSMs), Product Management, and Engineering to drive both net new customer revenue and Net Revenue Retention (NRR) through disciplined expansion.

This is a hands-on, player-coach role. You are expected to personally close strategic deals, lead and develop a high-performing team, and continuously evolve the revenue engine. The role requires significant travel and regular face-to-face engagement with customers and prospects to build trust, accelerate deals, and deepen relationships.

## What You Will Own

Revenue & Pipeline

- Own and deliver against US revenue targets
- Build and maintain a high-quality, predictable pipeline
- Personally close key strategic and complex deals
- Ensure strong pipeline hygiene, coverage, and conversion
- Run disciplined and accurate forecasting

Hands-On Selling (Player First)

- Actively lead and close high-value opportunities
- Drive deal strategy, positioning, and negotiation
- Engage directly with senior stakeholders and executive buyers
- Spend significant time in market with customers and prospects
- Set the standard for deal execution and commercial rigor

Customer Growth & NRR (With CSM Partnership)

- Work closely with assigned Customer Success Managers (CSMs) on account ownership and expansion
- Jointly drive renewals, upsell, and cross-sell opportunities
- Build and execute structured account growth plans
- Increase Net Revenue Retention (NRR) through disciplined expansion
- Participate in strategic account reviews and customer engagements
- Step in on key accounts to unlock growth opportunities
- Maintain regular face-to-face engagement with key customers

Customer, Product & Delivery Alignment

- Partner closely with Customer Experience, Solutions, Product Management, and Engineering
- Ensure seamless transition from sale → delivery → expansion
- Engage Solutions early in deal cycles to improve win rates and ensure implementation success
- Maintain alignment between customer expectations, solution design, and delivery outcomes
- Collaborate with Product and Engineering to align customer needs with roadmap priorities
- Provide structured, high-quality feedback from the field and customers
- Influence product direction with real market insights and deal-level intelligence
- Collaborate on deal-specific technical validation and feasibility
- Ensure clear translation between product capabilities and commercial value
- Strengthen cross-functional collaboration across the entire customer lifecycle

Matrix, Global GTM & Partner Leadership

- Operate effectively within a matrix organization, influencing across teams without direct authority
- Align and coordinate with global and regional stakeholders across GTM, Product, Engineering, CX, CSM, and partner functions
- Execute within the global GTM and partner framework
- Apply global segmentation, messaging, and pricing consistently in the US market
- Activate and scale the partner ecosystem to generate pipeline and revenue
- Drive partner-led and partner-influenced opportunities
- Navigate competing priorities and drive cross-functional alignment
- Ensure shared accountability for revenue, delivery, and customer outcomes

## Team Leadership (Player-Coach)

- Lead, coach, and develop a high-performing commercial team
- Ensure tight collaboration between Sales, CSMs, Solutions, and other stakeholders
- Actively coach on live deals and account strategies
- Hold the team accountable to pipeline, revenue, and expansion metrics
- Address performance gaps quickly and decisively

Evolve the Machine (Not Build It)

- Continuously improve and optimise existing sales processes and workflows
- Identify and remove friction across the revenue lifecycle
- Improve conversion rates, deal velocity, and expansion performance
- Strengthen CRM discipline and operational rigor
- Focus on incremental improvements that compound over time

## What We’re Looking For

- Proven revenue operator with consistent quota attainment
- Strong player-coach experience
- Experience working in a matrix organization
- Demonstrated success collaborating across CSMs, Solutions, Product, Engineering, and Partner teams
- Track record of driving Net Revenue Retention (NRR) through expansion
- Willingness and ability to travel frequently and engage face-to-face with customers and prospects
- Ability to influence cross-functional teams without direct authority
- Experience improving and evolving an existing revenue engine
- Strong commercial acumen, execution discipline, and accountability

## How You’ll Be Measured

- Revenue vs target
- Pipeline quality, coverage, and conversion
- Deals personally closed
- Forecast accuracy
- Partner-influenced revenue

What This Role Is (and Isn’t)

This role is:

- Hands-on and execution-driven
- Highly cross-functional and matrix-based
- Focused on both new business and expansion (NRR)
- Centered on evolving an existing revenue engine
- Requires significant travel and in-person customer engagement

This role is not:

- A purely strategic or advisory role
- A siloed sales leadership position
- A build-from-scratch mandate
- A remote-only, low-touch customer role

## Why This Role

- Own and evolve a revenue engine across Sales, Solutions, CX, Product, Engineering, and Partner teams
- Direct impact on both top-line growth and Net Revenue Retention
- Work in a matrix environment with global reach and influence
- High ownership, high visibility, and real-world customer engagement

Life at Bitmovin

Find out more about us on our[Careers Page](https://bitmovin.com/careers/) See what fellow Bitmovers are saying on[LinkedIn](https://www.linkedin.com/company/bitmovin/life/7f143265-8cc2-4ae8-93f4-dc88cf00d0d4/?viewAsMember=true) Check the employee reviews on[Glassdoor](https://www.glassdoor.co.uk/Reviews/Bitmovin-Reviews-E1400248.htm)

For all of our roles, we are willing to discuss flexible working arrangements to support everyone’s unique circumstances.

## About Bitmovin

## Company Overview
- **One-liner**: Bitmovin provides cloud-native video infrastructure solutions for encoding, playback, live streaming, and observability, enabling developers to deliver high-quality video experiences at scale.
- **Entity Type**: Private (Series C, total funding $87M)
- **Headquarters**: San Francisco, California, USA (with major offices in Klagenfurt and Vienna, Austria; Berlin, Germany; London, UK; and Denver, Colorado, USA)
- **Founded**: 2012
- **Founders**: Stefan Lederer (CEO) and Christopher Mueller (CTO)

## Core Business
- **Primary industries**: Video streaming technology, OTT (over-the-top) infrastructure, cloud-based video engineering
- **Target customers**: B2B – Enterprise customers (250+ globally) including media companies, broadcasters, and content platforms
- **Mission**: "To enable developers, worldwide, to play, encode and analyze video simply, efficiently and with the highest quality attainable."
- **Vision**: "To shape the future of video."

## Products & Services
- **Bitmovin VOD Encoder**: Cloud-native video-on-demand encoding that processes content up to 100x real-time, supporting the latest codecs (AV1, HEVC, etc.) and reducing storage/bandwidth costs by up to 50%.
- **Bitmovin Live Encoder**: Broadcast-grade live encoder with 24/7 reliability for events and linear channels, scalable for any audience size.
- **Bitmovin Player**: Fully customizable player SDK for web, mobile, and TV platforms, ensuring seamless playback across devices with support for DRM, ads, and accessibility.
- **Bitmovin Observability**: Real-time quality of service (QoS) and quality of experience (QoE) analytics to monitor and optimize every playback session.
- **Bitmovin Streams**: A simplified cloud streaming service (launched 2022) for rapid video delivery.
- **Monetization Solutions**: Support for AVOD, SVOD, and hybrid models with server-side ad insertion (SSAI) and client-side ad insertion (CSAI), including SCTE-35 markers for live.

## Market Standing
- **Valuation**: Not publicly disclosed; last known funding round: Series C of $25M (announced alongside an Emmy® Award for innovation in online broadcasting).
- **Key Metric**: Total funding raised – $87M (as stated on careers page). Investors include Y Combinator (YC S15), Highland Europe, Atomico, SpeedInvest, Constantia Industries, and Dawn Capital.
- **Notable Partners/Investors**: Y Combinator, Highland Europe, Atomico, Dawn Capital, and the University of Klagenfurt (research collaboration on climate-friendly streaming).
- **Growth Signals**:
  - Over 250 enterprise customers globally.
  - Processes 1 billion+ minutes of VOD content, 10 million+ live minutes, and 2 billion+ player impressions per month.
  - Awarded an Emmy® for Innovations in Online Broadcasting.
  - Launched new products (Streams, Live Encoder, Stream Lab) and a €3.3M research project "GAIA" on climate-friendly video streaming.
  - Expanded offices to Denver, Berlin, London, and Vienna.

## Competitive Advantages
- **Cloud-native architecture**: Fully built for the cloud, enabling rapid scaling, cost efficiency, and integration with major cloud providers (AWS, Azure, GCP) via Cloud Connect.
- **Codec leadership**: Supports the latest video codecs (AV1, HEVC, VVC) to reduce bandwidth while maintaining quality.
- **End-to-end workflow**: Offers a complete stack (encode, play, observe, monetize) with a single vendor, reducing integration complexity.
- **Developer-first approach**: API-first, SDK-based, and used by thousands of developers globally.
- **Patent-pending research**: Spun out of Alpen-Adria University research on MPEG-DASH streaming.

## Strategic Focus
- **Expand enterprise reach**: Target large media and OTT platforms in LATAM and APAC (global expansion mentioned in milestones).
- **Innovate in live and linear**: Strengthen live encoder reliability and scale for sports and events.
- **Sustainability**: Research project GAIA aims to reduce energy consumption of video streaming.
- **Monetization & analytics**: Enhance ad insertion and observability capabilities to drive revenue for customers.
- **Talent growth**: Hiring across engineering, product, marketing, and sales (10+ offices globally).

## Why Work Here
- **Culture highlights**: Core values include "Innovate relentlessly", "Execute and get results", "Own it", "Attack the idea, not the person", "Think through the customer lens", and "Seek to learn continuously". Named #2 Great Place to Work in Austria (2020).
- **Work environment**: Flat hierarchy, international team (170+ employees across 10 global offices), quarterly hackathons, and regular team activities (skiing days, summer/holiday parties).
- **Remote/hybrid policy**: Flexible working hours; some roles (e.g., Director of Product Marketing) are remote within Europe; offices in major cities support hybrid arrangements.
- **Learning & development**: Access to LinkedIn Learning, O’Reilly, Udemy; individual career coaching; personal development trainings; conference attendance; book allowance; quarterly hackathons.
- **Perks**: Home office equipment bonus, choice of MacBook or Lenovo, additional days off (bridge days), wellbeing week, volunteering days, generous holiday allowance, flexible hours.

## Sources
1. [Bitmovin About Us](https://bitmovin.com/about-us/)
2. [Bitmovin Careers](https://bitmovin.com/careers/)
3. [Bitmovin Official Website](https://bitmovin.com/)
4. [Bitmovin LinkedIn](https://www.linkedin.com/company/bitmovin)
5. [PitchBook Profile](https://pitchbook.com/profiles/company/66003-22)

## Other roles at Bitmovin

- [Revenue Operations Intern](https://feeny.ai/job/revenue-operations-intern-bitmovin-klagenfurt-eytj4hve64x3) — Klagenfurt, Austria / Vienna, Austria / Denver, CO
- [Customer Technical Account Manager – OTT Cloud Streaming](https://feeny.ai/job/customer-technical-account-manager-ott-cloud-streaming-bitmovin-middle-east-fp8z02xqxah9) — Middle East
- [Marketing & Revenue Operations Intern](https://feeny.ai/job/marketing-revenue-operations-intern-bitmovin-klagenfurt-shegj9jfxwpp) — Klagenfurt, Austria / Vienna, Austria / Denver, CO
- [AI & Beyond Incubator (Ongoing Intake)](https://feeny.ai/job/ai-beyond-incubator-ongoing-intake-bitmovin-vienna-ck4je49e36h1) — Vienna, Austria / Klagenfurt, Austria / Berlin, Germany
- [Technical Graduate (Engineering/CX/Solutions)](https://feeny.ai/job/technical-graduate-engineering-cx-solutions-bitmovin-denver-6afrdx4wrxke) — Denver, CO
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-bitmovin-denver-5b5zqg99882b) — Denver, CO
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-bitmovin-united-states-de1mb82z4bf7) — United States
- [Executive Operations Intern (Office of the CEO)](https://feeny.ai/job/executive-operations-intern-office-of-the-ceo-bitmovin-klagenfurt-8s9rehpk7t9e) — Klagenfurt, Austria / Vienna, Austria
- [Sales Executive (USA)](https://feeny.ai/job/sales-executive-usa-bitmovin-united-states-denver-co-0p5nx76xk4ap) — United States / Denver, CO
- [Marketing Executive](https://feeny.ai/job/marketing-executive-bitmovin-vienna-xh23t1phgpx9) — Vienna, Austria