---
title: 'VP, Solution Architecture at VTEX'
canonical: 'https://feeny.ai/job/vp-solution-architecture-vtex-miami-319bvb7ccznn'
type: 'job'
last_seen: '2026-09-06'
---

# VP, Solution Architecture at VTEX

- **Company:** VTEX
- **Location:** Miami, FL
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/vtex/jobs/6166499004

## Job description

## About the Role

We are looking for a VP of Solution Architecture to lead and transform VTEX’s global Solution Architecture organization.

At VTEX, Solution Architecture is primarily an implementation organization. The team is responsible for helping enterprise customers successfully implement and scale complex B2B and B2C commerce operations on the VTEX platform.

Reporting directly to the Chief Revenue Officer, you will lead the global SA discipline across North America, Brazil, Latin America, and Europe. Your mandate is to evolve the organization from a project-based delivery model into a scalable onboarding function that improves implementation outcomes, accelerates Time to Revenue, and raises the quality and consistency of commerce implementations across the full customer portfolio.

This is a transformation role. You will combine executive leadership, deep implementation experience, technical credibility, strong people management, and the ability to operate effectively in high-pressure customer situations.

Your responsibilities will include:

- Define and lead the global strategy for Solution Architecture, transforming the function to support implementation and onboarding outcomes across the full customer portfolio.
- Own implementation performance, including implementation time, quality of delivery, backlog loss, and their impact on Time to Revenue.
- Use AI as a core lever to redesign processes, knowledge-sharing, tooling, and ways of working across the organization.
- Build mechanisms, standards, and capabilities that enable customers and systems integrators to implement successfully at scale.
- Lead and develop regional SA leaders and Individual Contributors, and build a high-performing, collaborative global organization that consistently raises its technical and execution standards.
- Establish scalable playbooks, architecture standards, operating mechanisms, and best practices that improve consistency and quality across complex commerce implementations.
- Serve as a senior executive escalation point for critical implementations, navigating difficult customer situations and high-stakes conversations with senior stakeholders.
- Build trusted relationships with CEOs, CIOs, CTOs, Enterprise Architects, and other senior customer leaders, representing VTEX with credibility in both strategic and deeply technical discussions.
- Partner closely with Product, Engineering, Customer Success, Sales, and other functions to improve the end-to-end onboarding experience and customer outcomes.

This role requires frequent international travel and regular presence with customers, regional teams, and strategic stakeholders. Whenever not traveling, you are required to attend the Miami office four days a week, from Monday to Thursday, with remote work on Fridays.

## About the Team

Solution Architecture at VTEX is a global implementation organization responsible for helping enterprise customers design, implement, and scale their commerce operations on the VTEX platform.

The team brings together highly experienced technical professionals across four regions and plays a critical role in implementation quality, customer onboarding, and Time to Revenue.

The next phase for the organization is about scale. We are evolving from a model centered primarily on individual project allocation to one where Solution Architecture creates the standards, mechanisms, knowledge, and capabilities that improve implementation outcomes across the entire customer portfolio.

This role will lead that transformation while continuing to develop a strong technical organization, strengthen regional leadership, and create an environment where highly talented individuals operate as a truly global team.

## Who you are

- You have 15+ years of experience across Solution Architecture, Professional Services, Enterprise Architecture, digital transformation, or similar customer-facing technical organizations.
- You have significant leadership experience managing and developing senior technical teams and leaders, ideally across multiple regions, and have already operated successfully in a senior leadership role such as Director, VP, or equivalent.
- You have a strong track record leading organizational transformation and building scalable operating models.
- You have deep experience with complex enterprise implementations and strong knowledge of architecture, systems integration, APIs, cloud platforms, and modern technology ecosystems.
- You have demonstrated experience using AI to transform technical organizations, improve efficiency, strengthen solution quality, and accelerate customer outcomes.
- You have significant experience leading or operating across international markets, with exposure to the United States, Europe, and Latin America.
- You combine strong technical credibility with exceptional executive presence and are comfortable handling difficult, high-pressure conversations with CEOs, CIOs, CTOs, Enterprise Architects, and other senior stakeholders.
- You are a strong people leader who can develop leaders and Individual Contributors, raise the performance bar, build motivation, and create a culture of collaboration and shared accountability.
- You have experience working with systems integrators and understand how to influence external delivery ecosystems through standards, enablement, and scalable mechanisms.
- You are customer-obsessed, commercially minded, pragmatic, and comfortable moving between executive strategy and hands-on operational execution.
- You are fluent in English, comfortable operating in a global environment, and available for frequent international travel.

Desirable

- Significant experience with enterprise commerce, e-commerce platforms, or complex B2B and B2C digital commerce ecosystems.
- Strong understanding of composable commerce, MACH architecture, and emerging AI-enabled commerce technologies.
- Exposure to and knowledge about the VTEX platform.
- Portuguese proficiency.
- Spanish proficiency.
- Experience in high-growth or fast-changing technology companies.
- An entrepreneurial background, including previous experience as a founder or business owner.

## About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024).

Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit [www.vtex.com](https://www.vtex.com).

At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

## Benefits

You’ll be entitled to a comprehensive benefits package, including:

- Medical Insurance
- Dental, Vision & Life Insurances
- Meal voucher
- 401(k) Retirement Plan
- Friday in Focus: dedicated Friday afternoons for personal development and well-being
- Transportation Allowance (optional)
- Workout benefit
- + many more!

## About VTEX

## Company Overview
- **One-liner**: VTEX provides an AI-native commerce platform that enables enterprise brands and retailers to orchestrate B2C, B2B, marketplace, and omnichannel operations from a single unified suite.
- **Entity Type**: Public (NYSE: VTEX)
- **Headquarters**: Rio de Janeiro, Brazil (with major offices in New York, Miami, Mexico City, Bogotá, and São Paulo)
- **Founded**: 2000
- **Founders**: Geraldo Thomaz Jr. and Marcio Kumruian

## Core Business
- Primary industry/industries: E-commerce Software, Digital Commerce Platforms, Retail Technology, AI-Powered Customer Experience
- Target customers: Enterprise B2C, B2B, D2C, and Marketplace retailers; global brands; mid-market and large retailers
- Mission or purpose statement: "Create the future of commerce" by powering the commerce transformation and enabling organizations to modernize their tech stack with an AI-native operating system.

## Products & Services
- **VTEX Commerce Platform**: A unified, AI-native suite for D2C, B2C, B2B, and Marketplace commerce, including order management, omnichannel operations, and global commerce capabilities (multi-region, multi-language, multi-currency).
- **VTEX CX Platform (formerly Weni)**: An AI-native customer service and conversational commerce platform, acquired from Weni.ai. Includes autonomous AI agents for customer support, guided purchasing, and real-time assistance across channels.
- **Agentic WhatsApp Store**: Enables conversational commerce directly within WhatsApp, allowing customers to discover products, get personalized recommendations, and complete purchases without leaving the chat.
- **AI Search & Recommendations**: Context-aware search and real-time personalized recommendations to drive conversions and revenue per visit.
- **VTEX Ads Platform**: An AI-optimized retail media network that allows brands to run sponsored campaigns directly on storefronts, turning existing traffic into incremental revenue.
- **CMS with GenAI**: Content management with generative AI for faster campaign creation, personalized messaging, and SEO improvement.
- **Data Insights Agent**: AI-powered analytics that transform complex commerce data into actionable decisions, predicting trends and guiding strategy in real time.

## Market Standing
- **Valuation/Market Cap**: As of mid-2026, VTEX has a market capitalization of approximately $2.5–$3 billion (fluctuates with market conditions). The company processes over **$15B+ in GMV annually**.
- **Key Metric**: Public company with reported quarterly earnings. In FY 2025, VTEX reported annual revenue of approximately $300M+ (exact figures available in SEC filings). Total funding raised pre-IPO was approximately $365M.
- **Notable Investors/Partners**: Key institutional investors include SoftBank, Goldman Sachs, and others. Partners include major global brands like Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool. The company has 3,500+ enterprise customers and supports 3,100+ active online stores across 44 countries.
- **Growth Signals**: Strong headcount growth (1,300+ employees globally, up from ~1,000 in 2023), 38 operating locations worldwide, a 4.3 Glassdoor rating, and continuous expansion through acquisitions (e.g., Weni.ai in 2025). The company is aggressively investing in AI-native features and conversational commerce.

## Competitive Advantages
- **AI-Native Platform**: Unlike many legacy commerce platforms that bolt on AI, VTEX embeds AI across every layer of the platform (search, recommendations, customer service, ads, content, data insights), creating a unified, intelligent commerce ecosystem.
- **Unified Commerce Suite**: Offers a single platform for B2C, B2B, D2C, marketplace, and omnichannel operations, reducing complexity and maintenance for enterprise customers.
- **Global Reach with Local Depth**: Serves 44 countries with localized capabilities (languages, currencies, regulations), a rare combination for a commerce platform.
- **Strong Enterprise Customer Base**: High-profile, sticky enterprise clients (Carrefour, Sony, Colgate, Whirlpool) create a strong moat through switching costs and deep integrations.
- **Acquisition of Weni.ai**: The 2025 acquisition of Weni.ai added a leading agentic CX platform, positioning VTEX at the forefront of conversational commerce and AI-powered customer service.

## Strategic Focus
- **AI-First Innovation**: Doubling down on autonomous AI agents (customer service, sales, data insights) to differentiate the platform and drive operational efficiency for clients.
- **Conversational Commerce**: Expanding capabilities in WhatsApp and other chat-based commerce channels to capture the growing trend of social and conversational selling.
- **Global Expansion**: Continuing to grow in Latin America (its stronghold) while expanding deeper into North America, Europe, and Asia.
- **Platform Ecosystem**: Building out the VTEX Ads and marketplace capabilities to create a network effect where more sellers and buyers attract each other, generating incremental revenue streams.
- **Enterprise Modernization**: Targeting CIOs and CTOs looking to replace legacy, fragmented commerce stacks with a modern, unified, AI-native solution.

## Why Work Here
- **Culture & Ratings**: VTEX has a strong Glassdoor rating of 4.3, indicating high employee satisfaction. The company describes its culture as one where "high performance is a mountain with no top" and emphasizes a "shared bold future."
- **Remote/Hybrid/Office**: The company has 38 operating locations worldwide and supports a hybrid work model. Roles are available in major hubs (Rio de Janeiro, São Paulo, New York, Miami, Mexico City, Bogotá) and some remote positions.
- **Early Careers & Diversity**: VTEX has active early career programs (internships, student initiatives) and a dedicated "Programa de Diversidade" for inclusion of people with disabilities. They have a specific "Banco de Talentos Diversos" in Brazil.
- **Engineering & Tech Culture**: With 1,300+ employees and a tech-heavy focus (AI, cloud, SRE, frontend, backend), engineers work on cutting-edge commerce and AI problems at global scale. The company offers roles in Engineering, Product Management, Data, and Cloud infrastructure.
- **Impact & Scale**: Employees work on a platform that processes $15B+ in GMV annually and serves 3,500+ enterprise customers, offering a high-impact environment where work is visible and directly affects global commerce.

## Sources
1. [vtex.com](https://vtex.com/en-us)
2. [investors.vtex.com](https://www.investors.vtex.com/overview/default.aspx)
3. [careers.vtex.com](https://careers.vtex.com/)
4. [job-boards.greenhouse.io/vtex](http://job-boards.greenhouse.io/vtex)
5. [weni.ai](https://weni.ai/en)

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