---
title: 'Wallet Leader (Head of Wallet Operations) at Coins.ph'
canonical: 'https://feeny.ai/job/wallet-leader-head-of-wallet-operations-coins-ph-hong-kong-1qmppx8ycr9k'
type: 'job'
last_seen: '2026-11-09'
---

# Wallet Leader (Head of Wallet Operations) at Coins.ph

- **Company:** Coins.ph
- **Location:** Hong Kong, China
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.lever.co/coins/c0e5ae29-dce4-4290-a621-8bc0e93bb5dc

## Job description

We are looking for a Wallet Leader to own wallet operations across our global business. You will be based in Hong Kong and run day-to-day wallet operations for every region we operate in. You will make sure funds move safely, accurately and on time, and you will lead the wallet operations team. You'll work closely with Security, Compliance, Engineering, Finance and Customer Operations.

## Key Responsibilities

- Own global wallet operations end to end, covering hot, warm and cold wallets.
- Manage daily fund movements: customer withdrawals, hot wallet top-ups, cold storage transfers, rebalancing and sweeping across chains and entities.
- Operate our Fireblocks environment day to day, including vault management, user roles and permissions, transaction authorization policies, approval workflows, whitelisting and API integrations.
- Run wallet operating procedures (SOPs) with strict approval, maker-checker and segregation of duties, and keep them current as the business grows.
- Monitor wallet balances, on-chain activity and pending transactions, and resolve stuck, failed or delayed transactions quickly.
- Run regular wallet reconciliations and proof-of-reserves processes with Finance and Audit.
- Manage new chain and token onboarding from the operations side, working with Engineering and Security.
- Handle wallet incidents and escalations, and lead post-incident reviews.
- Keep wallet operations in line with Compliance and Security requirements, and support auditor and regulator requests when needed.
- Lead, coach and build the wallet operations team, including colleagues in other locations, with clear coverage across time zones.

## Requirements

- 7+ years in crypto, fintech or financial infrastructure, with 3+ years running wallet operations at a licensed VASP or exchange (e.g. OSL, HashKey, or similar).
- Strong hands-on experience with Fireblocks in a production environment, including vault management, transaction policies, approval and signing workflows, and API or webhook integrations.
- Experience running wallet operations across multiple entities or jurisdictions, or equivalent scale.
- Solid understanding of major blockchains (BTC, ETH, EVM chains, Tron, etc.) and on-chain transaction monitoring.
- Working knowledge of key management, multi-sig and MPC concepts.
- Proven experience building controls, SOPs and audit-ready documentation.
- Experience leading an operations team across locations.
- Strong communication in English. Cantonese or Mandarin is a plus.
- Based in Hong Kong or willing to relocate.

## Nice to Have

- Experience with other custody or MPC platforms alongside Fireblocks (e.g. Copper, BitGo, Cobo).
- Experience with exchange and OTC wallet operations at scale.
- Experience passing external audits and regulatory inspections.
- Experience working across time zones with teams in Asia and other regions.

## About Coins.ph

## Company Overview
- **One-liner**: Coins.ph is the Philippines' most trusted crypto wallet and exchange, providing easy access to Web3, digital assets, and a broad range of financial services for both consumers and businesses.
- **Entity Type**: Private (acquired by Gojek in 2019; last funding round: Series C in 2022)
- **Headquarters**: Manila, Philippines
- **Founded**: 2014
- **Founders**: Not publicly available (founder names are not disclosed in the provided sources)

## Core Business
- **Primary industries**: Financial services, cryptocurrency exchange, digital payments, remittances, blockchain / Web3
- **Target customers**: B2C (Filipino consumers and underbanked/unbanked individuals) and B2B (financial institutions, businesses needing cross-border payments and treasury services)
- **Mission statement**: "To create an open financial system by providing everyone easy access to Web3 and digital assets" (from [coins.ph](https://www.coins.ph/en-ph/careers))

## Products & Services
- **Coins.ph Mobile App**: A cryptocurrency wallet and exchange where users can buy and sell 20+ cryptocurrencies with low minimums (₱5), plus access payments, remittances, and bill payments.
- **Coins Business Platform**: A suite for businesses and financial institutions enabling stable-powered settlements, cross-border money movement, currency conversion, digital asset access, cards, credit, investments, and treasury management — available 24/7/365.
- **Coins Remittance**: International money transfer services leveraging crypto rails to lower costs and speed up settlement.

## Market Standing
- **Valuation**: Not disclosed
- **Annual Revenue**: $33.4 million (per [LinkedIn](https://ph.linkedin.com/company/coins-ph))
- **Total Funding**: $40 million (across multiple rounds, including Series A led by Quona Capital and Series C led by Ribbit Capital)
- **Other Key Metrics**: 16+ million registered users, 7+ million monthly active users, 300+ headcount
- **Notable Investors/Partners**: Quona Capital, Ribbit Capital, Gojek (parent company, acquired Coins.ph in 2019 for $72M)
- **Growth Signals**: +15.7% YoY headcount growth (236 employees as of recent data), active job postings up +165% year-over-year; expanding beyond crypto into full-stack financial services

## Competitive Advantages
- Fully regulated by the **Bangko Sentral ng Pilipinas (BSP)** — one of the first crypto-based companies in Asia to hold both Virtual Currency and Electronic Money Issuer licenses, providing trust and compliance.
- **First-mover & brand trust**: Most established crypto brand in the Philippines since 2014, with 16M+ users.
- **Integrated with Gojek ecosystem**: Access to a larger regional network of services and capital.
- **Broad product range**: Single platform for crypto, payments, remittances, cards, credit, and treasury — reducing fragmentation for users.

## Strategic Focus
- Building the "next generation of global money movement" by merging stable-powered settlements with local payment rails to make transactions faster, cheaper, and available 24/7.
- Expanding into adjacent financial services (cards, credit, investments) and deepening B2B offerings for financial institutions.
- Scaling compliance/AML capabilities to serve a growing user base and support international expansion.

## Why Work Here
- **Culture & Flexibility**: Flexible work arrangements (hybrid/remote options reported); work-from-equipment provided; a culture built on trust.
- **Benefits**: Comprehensive HMO for employees and dependents (dental, vision, mental health support); 15 vacation days, 15 sick days, birthday leave, quarterly mental health day; continuous learning and career development programs.
- **Growth**: Fast-growing startup with 200+ active openings; yearly headcount growth of 15.7%; roles span engineering, compliance, product, sales, and operations.
- **Compensation**: Competitive base plus performance-based rewards; salary data indicates operations roles around ₱336K/month and manager roles around ₱1.32M/month (though actual offers vary).
- **Engineering culture**: Emphasis on Web3 and blockchain; product teams work on compliance/risk platforms, trading UX, and backend infrastructure.

## Sources
1. [coins.ph – Careers](https://www.coins.ph/en-ph/careers)
2. [coins.ph – About](https://www.coins.ph/en-ph/about)
3. [LinkedIn – Coins.ph](https://ph.linkedin.com/company/coins-ph)
4. [Lever – Coins.ph Jobs](https://jobs.lever.co/coins)
5. [Built In – Coins.ph](https://builtin.com/company/coinsph)

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