---
title: 'Warehouse AI Orchestration Lead at Loadsmart'
canonical: 'https://feeny.ai/job/warehouse-ai-orchestration-lead-loadsmart-chicago-fjxdnh84e908'
type: 'job'
last_seen: '2026-11-05'
---

# Warehouse AI Orchestration Lead at Loadsmart

- **Company:** Loadsmart
- **Location:** Chicago, IL
- **Compensation:** $120k–$155k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/loadsmart/84099a2c-072d-44c0-ae87-51bc1cbedbf6

## Job description

ARE YOU INTERESTED IN JOINING AN INNOVATIVE LOGISTICS TECHNOLOGY COMPANY?

Loadsmart is a growth-stage technology company valued at over $1 billion (a true Tech Unicorn)!

We are a collection of industry veterans and user-centered engineers using innovative technology to fearlessly reinvent the future of freight by helping shippers, brokers, warehouses and carriers to move more with less.

With headquarters in Chicago and a globally distributed remote team, Loadsmart continues to attract top talent committed to driving meaningful change. We seek professionals who embody our core values: curiosity, clarity, results, commitment, and teamwork.

You'll own how Loadsmart's AI agents work inside the four walls of the warehouse. That covers the handoffs where the WMS meets the yard, the dock, the TMS and the ERP, and where most of the manual exception work still lives.

Loadsmart builds the systems of record for transportation and the dock: ShipperGuide (TMS) and OpenDock (dock, yard and gate scheduling). On top of them sits Loadsmart AI, a layer of agents that handle tendering, tracking, documents, scheduling, audits and claims for enterprise shippers. Next, we're extending that layer into warehouse operations. We know the transportation side deeply. We need someone who knows how warehouses really run, and how WMS data and transactions move between systems

LOCATION: Chicago - Hybrid (Travel to customer sites up to about 15% ).

TEAM: Product

## WHAT YOU GET TO DO:

- Map the seams. Document the cross-system workflows from dock to stock and from order to ship. Show where each event, object and decision lives across WMS, YMS, TMS and ERP.

- Pick the workflows. Rank warehouse exception workflows by frequency, cost and how easily they can be automated, then decide which ones agents take on first.

- Specify the agents. Define what each agent senses, decides and does, what it may write back to the WMS, and where a human stays in the loop.

- Design the integrations. Work with engineering on how we read from and write to tier-1 WMS platforms: APIs, events, EDI, flat files and middleware.

- Work with operators, not just on documents. Spend real time on distribution center floors with design-partner customers. Sit with engineers as the domain expert, not as a ticket writer.

- Arm the field. Help sales and solutions teams pitch and scope warehouse use cases credibly with VPs of distribution and their IT teams.

## REQUIRED QUALIFICATIONS:

- 6–10 years across warehouse operations and WMS implementation, integration or solution consulting.

- Hands-on experience with at least two of: Manhattan (WMOS or Active WM), Blue Yonder WMS, SAP EWM, Oracle WMS Cloud, Körber/HighJump, Infor WMS.

- Fluency in the WMS object model: ASNs, receipts, LPNs, putaway, replenishment, waves, tasks, picking, load building, ship confirm.

- You've built or specified WMS–TMS–ERP integrations (EDI 856/940/945, APIs, middleware) and know where they break in production.

- Time on a distribution center floor, as a supervisor, engineer, analyst or on go-lives, enough that you know how the work actually happens versus how it's documented.

- Product instinct. You'd rather build something repeatable once than configure it 50 times for 50 customers.

- Comfort with ambiguity and with working closely with engineers who move fast.

## NICE TO HAVE QUALIFICATIONS:

- Experience with yard, dock scheduling or labor management systems.

- Exposure to AI agents, LLM-based automation or orchestration platforms.

- Pre-sales or solution consulting experience with enterprise shippers.

- Spanish or Portuguese fluency.

## WORKING AT LOADSMART:

- Competitive base salaries - we believe in rewarding top talent
- Extremely competitive Equity package - become a shareholder in our company!
- Loadie Time Off - PTO and sick days without a limit
- Comprehensive Medical, Dental, and Vision insurance plans
- 401k Match

*Applicants must be currently authorized to work in the United States on a full-time basis. Loadsmart will not sponsor applicants for work visas.

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.

## About Loadsmart

## Company Overview
- **One-liner**: Loadsmart is a digital freight platform that uses AI-powered agents, transportation management software, and brokerage services to help shippers, carriers, and warehouses move freight more efficiently.
- **Entity Type**: Private (Late‑stage venture‑backed)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 2014
- **Founders**: Ricardo Salgado, Felipe Capella

## Core Business
- **Industry**: Transportation, Logistics, Supply Chain & Storage (with a strong AI/software component)
- **Target customers**: B2B – enterprise shippers, carriers, and warehouse operators; small to large businesses in retail, manufacturing, consumer goods, etc.
- **Mission / Purpose**: To become “the nexus of moving freight” by combining technology and human expertise to reduce freight spend and increase service levels [loadsmart.com/about](https://loadsmart.com/about/).

## Products & Services
- **ShipperGuide (AI‑native TMS)**: Cloud‑based transportation management system that plans, procures, executes, and settles freight across all modes. AI agents embedded in the TMS handle tendering, tracking, document collection, auditing, and claims. [loadsmart.com/about](https://loadsmart.com/about/)
- **Opendock (Dock, Gate & Yard Management)**: Digitizes freight entry, movement, and exit at facilities. Carrier self‑service scheduling, gate automation, and yard management across 4,500+ warehouses and 230,000+ carriers. The scheduling agent automatically reschedules when a pickup slips. [loadsmart.com/about](https://loadsmart.com/about/)
- **AI Agents (Logistics Automation)**: Six specialized agents that run repetitive freight tasks end‑to‑end (document collection, tracking, retendering, load audits, claims, scheduling). Claimed to auto‑resolve 80%+ of work, with the remainder escalated to human Freight Experts. [loadsmart.com/about](https://loadsmart.com/about/)
- **Freight Brokerage**: Technology‑enabled brokerage backed by 100,000+ vetted carriers. Execution is governed by the user’s routing guide and carrier preferences. [loadsmart.com/about](https://loadsmart.com/about/)
- **Managed Transportation**: End‑to‑end transportation management as a service, combining the Loadsmart platform with dedicated specialists and forward‑deployed engineers. [loadsmart.com/about](https://loadsmart.com/about/)

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metrics**:
  - *Annual Revenue*: USD 250 M (as of latest fiscal year) [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)
  - *Total Funding*: USD 346.4 M (company site) / USD 368.1 M (LinkedIn) – both figures appear in search results; the company site reports $346.4 M. [loadsmart.com/about](https://loadsmart.com/about/)
  - *Headcount*: ~400 employees (LinkedIn reports 392, Built In 495; company site says 400+). [loadsmart.com/careers](https://loadsmart.com/careers/)
  - *Year‑over‑Year Headcount Growth*: +10.2% [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)
- **Notable Investors / Partners**: BlackRock, Maersk Growth, Ports America, TFI International, Chromo Invest, Connor Capital, SoftBank Latin America Fund, CSX Corp. [loadsmart.com/about](https://loadsmart.com/about/)
- **Growth Signals**:
  - Acquired Opendock and Kamion in November 2021.
  - Workforce distributed across 25 countries (United States, Brazil, Philippines, Colombia, El Salvador, etc.).
  - Active job postings up 100% year‑over‑year (14 open roles as of search date). [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)
  - LinkedIn followers: 34,627 (+12% yearly). [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)

## Competitive Advantages
- **AI‑native platform**: AI agents are embedded in both the TMS and dock/yard system, not bolted on, enabling high automation rates (80%+ of repetitive tasks auto‑resolved).
- **Unified data model**: ShipperGuide, Opendock, and the brokerage service share one data set, eliminating data silos.
- **Large carrier network**: 100,000+ vetted carriers for brokerage; 230,000+ carriers connected through Opendock.
- **Strategic backing**: Investors include global logistics players (Maersk, TFI International, Ports America) and financial heavyweights (BlackRock), providing both capital and industry credibility.
- **Proven revenue base**: $250 M in annual revenue demonstrates market traction with enterprise clients.

## Strategic Focus
- **Expanding AI capabilities**: Continuous development of AI agents to handle more freight tasks and compound auto‑resolution rates.
- **Platform integration**: Driving adoption of the full suite (TMS + dock/yard + brokerage) to create stickiness and cross‑sell opportunities.
- **Global scaling**: Maintaining offices in Chicago, New York, and across Latin America while enabling remote work; hiring across engineering, sales, and AI roles globally.
- **Customer success**: Shifting user role from “operating the system” to “supervising results” through automation. [loadsmart.com/about](https://loadsmart.com/about/)

## Why Work Here
- **Culture**: Described as “the nerds of logistics” – a mix of industry veterans, data scientists, and innovative engineers focused on reinventing freight. Emphasis on collaboration, fun, and celebration of achievements. [loadsmart.com/careers](https://loadsmart.com/careers/)
- **Work model**: Hybrid/remote‑first; headquarters in Chicago (West Jackson) with additional offices in Latin America. Most roles open to remote within the US and select countries (Brazil, Philippines, etc.). [jobs.lever.co/loadsmart](https://jobs.lever.co/loadsmart/)
- **Employee ratings**: 3.7/5 on LinkedIn (322 reviews) – Work‑Life 4.0, Compensation 4.0, Culture 3.6, Career 3.5. [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)
- **Growth opportunities**: Rapidly growing (10%+ YoY headcount), recent job posts include senior engineering, AI automation, sales, and director‑level roles.
- **Total rewards**: Formal “Total Rewards” program – details not fully listed but implies competitive compensation and benefits. [loadsmart.com/careers](https://loadsmart.com/careers/)

## Sources
1. [loadsmart.com/about](https://loadsmart.com/about/)
2. [loadsmart.com/careers](https://loadsmart.com/careers/)
3. [jobs.lever.co/loadsmart](https://jobs.lever.co/loadsmart/)
4. [linkedin.com/company/loadsmart](https://linkedin.com/company/loadsmart)
5. [builtin.com/company/loadsmart](https://builtin.com/company/loadsmart)

## Other roles at Loadsmart

- [Product Marketing Specialist](https://feeny.ai/job/product-marketing-specialist-loadsmart-chicago-dcmgjd8wcz40) — Chicago, IL
- [Senior Security Engineer - Blue Team](https://feeny.ai/job/senior-security-engineer-blue-team-loadsmart-sao-paulo-3kwb61bbnxrf) — São Paulo, Brazil
- [GTM Engineer](https://feeny.ai/job/gtm-engineer-loadsmart-chicago-xb6yh1s4c1dh) — Chicago, IL
- [Head of Global Sales](https://feeny.ai/job/head-of-global-sales-loadsmart-chicago-9t37ntc8ds7h) — Chicago, IL
- [Sales Development Representative - Mexico City](https://feeny.ai/job/sales-development-representative-mexico-city-loadsmart-mexico-city-qf29qbpx4qc3) — Mexico City, Mexico
- [Site Reliability Engineer, Tech Lead](https://feeny.ai/job/site-reliability-engineer-tech-lead-loadsmart-sao-paulo-4psktyz47pv7) — São Paulo, Brazil
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-loadsmart-chicago-b0cbc465zwcv) — Chicago, IL
- [Marketing Demand Generation Manager (Brazil)](https://feeny.ai/job/marketing-demand-generation-manager-brazil-loadsmart-sao-paulo-q0jp76jrzvdc) — São Paulo, Brazil