---
title: 'Warehouse Associate, Operations at Chowbus'
canonical: 'https://feeny.ai/job/warehouse-associate-operations-chowbus-chicago-1dat908vx7ad'
type: 'job'
last_seen: '2026-09-07'
---

# Warehouse Associate, Operations at Chowbus

- **Company:** Chowbus
- **Location:** Chicago, IL
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/chowbus/jobs/7920024003

## Job description

Chowbus is a leading Asian restaurant technology SaaS platform, with deep roots in the North American market for years. Currently, we stand as a pioneering enterprise in the North American Asian Restaurant SaaS sector. Driven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities. Our vision is to create a world where culturally rooted food entrepreneurs thrive everywhere.

The Warehouse Operations Associate role plays a key role in driving our operational efforts in the Restaurant Technology business. The role works on site at our HQ warehouse, and manages inbound/outbound shipments, inventory management, and coordinates with our 20+ cities to drive best practices in logistics, ensuring a world class post-sales experience for our merchants.

## What You'll Focus On

- Shipping (picking, packing, fulfilling orders using WMS and multiple shipping softwares)
- Receiving (cycle counting, accepting, checking, and recording incoming goods from suppliers before storing them)
- Pre-setting equipment before it is stocked into inventory
- Maintaining a clean and organized warehouse by ensuring stations are reset to specifications, disposing of garbage and recycling, and returning inventory to its designated locations at the end of the day
- Handle materials with care to prevent damage and ensure safety within the warehouse environment
- Creating RMA labels and checking returned equipment back into inventory
- Communicate with different departments regarding shipping orders and receiving RMAs

## What You Bring

- 0–3 years of warehouse or operational experience, including fulfillment, picking, packing, labeling, cycle counting, and operating pallet jacks or electric pallet jacks. Forklift experience is not required.
- Bilingual proficiency in English and Mandarin preferred
- Bachelor’s degree in a relevant field preferred
- Familiarity with the Google interface preferred
- Strong organizational and project management skills required
- Ability to manage time and prioritize effectively required
- Ability to communicate clearly with different stakeholders required
- Ability to learn technical aspects of POS related hardware and software required
- Flexibility to learn new systems
- Ability to effectively multitask and adapt to changing priorities in a fast-paced daily work environment
- Experience using inventory management systems to track, manage, and maintain accurate inventory records
- Strong teamwork and the ability to work well with others are essential
- Detail-oriented with a focus on accuracy and organization
- Familiarity with Salesforce is a plus

Work Condition

- Ability to sit and work at a computer for extended periods throughout the workday.
- Ability to stand and walk for extended periods throughout the workday.
- Ability to regularly lift, move, and carry equipment weighing up to 50 lbs as part of the job.
- This is an on-site position located in the Chicago Chinatown area.

## What We Offer

- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
- Hourly pay is $20 to $23

## About Chowbus

## Company Overview
- **One-liner**: Chowbus is a full-stack technology platform providing AI-powered POS, SaaS, and business services for culturally rooted independent restaurants across North America.
- **Entity Type**: Private (Series E, raised $81M in March 2026)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: 2016
- **Founders**: Linxin Wen, Suyu Zhang

## Core Business
- **Primary industries**: Restaurant technology, Point of Sale (POS), SaaS, AI-driven restaurant services
- **Target customers**: Independent, culturally rooted restaurants (Asian cuisine, fast-casual, full-service) – B2B, primarily SMB to mid-market
- **Mission/purpose**: “Empowering restaurants with the tools to thrive — whether you’re serving sushi, Korean BBQ, dim sum, boba tea, or pho. We’re more than a POS provider. We’re a partner in growth, innovation, and cultural pride.” [chowbus.com/about-us](https://www.chowbus.com/about-us)

## Products & Services
- **POS Stand**: Full-featured countertop POS running on iOS Apple devices with offline mode and real-time cloud sync.
- **Handheld POS**: Mobile ordering and payment device for tableside service.
- **Tablet Ordering**: Self-service ordering via tablets for dine-in customers.
- **Kiosk Ordering**: Self-service kiosks for quick-service and fast-casual settings.
- **Kitchen Display System (KDS)**: Digital screen for kitchen order management.
- **Delivery Integration**: Unified management of third-party delivery orders (DoorDash, Uber Eats, etc.) alongside in-house delivery.
- **AI Digital Ads**: AI-driven marketing platform for targeted ad campaigns.
- **Automated Accounting & Supply Chain Optimization**: Tools to reduce overhead and manage inventory (part of upcoming service expansion).
- **Insurance & Services**: Planned expansion into business services beyond software.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metrics**: 
  - $120+ million Annual Recurring Revenue (ARR) as of September 2025 (9x growth over four years) [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus)
  - ~$4 billion annualized processed transaction volume across all 50 U.S. states and Canada
  - Total funding raised: $209M (including $81M Series E in March 2026) [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – note: some sources list $203.32M (conflicting reports)
- **Notable Investors**: Prysm Capital (lead), Left Lane Capital (lead), Dutchess, Fika, Avid Bank; 22 total investors per PitchBook
- **Growth Signals**: 
  - Expanded from delivery-only to full SaaS/POS platform in 2022; sold delivery business to Fantuan in January 2024 to focus on tech.
  - Hosted 2026 Summer Launch Event and Summit Forum (“Welcome to the AI Digital Worker Era”) in May 2026 at the NRA Show.
  - Plans international expansion into Canada and deeper AI service offerings.

## Competitive Advantages
- **Vertical focus**: Deep specialization in culturally rooted restaurants (especially Asian cuisine), a $240B market segment that is often underserved by generic POS systems.
- **Full-stack integration**: POS, online ordering, delivery aggregation, marketing, and accounting on a single platform – eliminates need for multiple vendors.
- **AI-first approach**: AI Digital Ads and upcoming AI tools for supply chain, accounting, and marketing give independent restaurants capabilities previously available only to large chains.
- **Reliability**: iOS-powered Apple hardware with offline mode ensures uptime even during internet outages.
- **Real-time cloud sync**: All data syncs instantly across devices, enabling remote management from anywhere.

## Strategic Focus
- **Expand AI-driven tools**: Build next-generation AI platform for marketing, automated accounting, supply chain optimization.
- **Move beyond SaaS into services**: Offer comprehensive business services (marketing, accounting, supply ordering, insurance) where restaurant operators spend significantly more than on software alone.
- **International growth**: Enter Canada while deepening support in the U.S.
- **Continue serving independent restaurants**: Maintain focus on culturally rooted operators, a core market representing ~16% of the U.S. restaurant industry.

## Why Work Here
- **Culture**: Mission-driven company that values cultural pride, innovation, and community. Founded by international students who experienced the pain points they now solve.
- **Growth trajectory**: Rapidly scaling from $120M ARR with 9x growth in four years; employees have opportunity to shape AI products in a high-impact market.
- **Team size**: ~190 employees (per PitchBook) – still at a stage where individual contributions can have outsized impact.
- **Work environment**: Headquarters in Chicago (224 S. Michigan Ave). Remote/hybrid policy is not publicly specified; check the careers page on Greenhouse for specific role details.
- **Notable perks**: Involvement in industry events (NRA Show, Summer Launch), exposure to cutting-edge AI development in a real-world vertical.

## Sources
1. [chowbus.com](https://www.chowbus.com/) – Product overview, press release details
2. [chowbus.com/about-us](https://www.chowbus.com/about-us) – Mission, founding story, why restaurants choose Chowbus
3. [cbinsights.com/company/chowbus](https://www.cbinsights.com/company/chowbus) – Funding history, total raised, investors, competitors
4. [en.wikipedia.org/wiki/Chowbus](https://en.wikipedia.org/wiki/Chowbus) – Company history, ARR, transaction volume, acquisition of delivery business
5. [pitchbook.com/profiles/company/182630-89](https://pitchbook.com/profiles/company/182630-89) – Employee count, valuation status, primary industry, office address

## Other roles at Chowbus

- [Tax Manager — SALT, Provision & International](https://feeny.ai/job/tax-manager-salt-provision-international-chowbus-chicago-3y60ja1snh1t) — Chicago, IL
- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-chowbus-united-states-48v37h528z3f) — United States
- [Marketing Campaigns Manager](https://feeny.ai/job/marketing-campaigns-manager-chowbus-united-states-nvgatj724pp1) — United States
- [Digital Marketing Manager](https://feeny.ai/job/digital-marketing-manager-chowbus-united-states-0shqahc5c34v) — United States
- [Technical Associate_Mandarin Speaking](https://feeny.ai/job/technical-associate-mandarin-speaking-chowbus-seattle-xjvc9sjc5bgj) — Seattle, WA
- [Director of Sales Strategy](https://feeny.ai/job/director-of-sales-strategy-chowbus-united-states-4gzk98374492) — United States
- [Sales Manager_Chinese Vertical](https://feeny.ai/job/sales-manager-chinese-vertical-chowbus-dmv-13j28tzwm9t4) — DMV
- [POS Support Specialist _Toronto](https://feeny.ai/job/pos-support-specialist-toronto-chowbus-toronto-v7438v777918) — Toronto, Canada
- [Key Account Customer Success Associate_Chineses Vertical](https://feeny.ai/job/key-account-customer-success-associate-chineses-vertical-chowbus-chicago-gf9te5mhrccd) — Chicago Illinois, United States
- [Sales Manager_Orlando, FL_Chinese Vertical](https://feeny.ai/job/sales-manager-orlando-fl-chinese-vertical-chowbus-orlando-b7tmg20keqpc) — Orlando, FL