---
title: '[WEBTOON] Creator Operations Strategist at WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)'
canonical: 'https://feeny.ai/job/webtoon-creator-operations-strategist-webtoon-entertainment-inc-wattpad-webtoon-kr67yhpje251'
type: 'job'
last_seen: '2026-10-16'
---

# [WEBTOON] Creator Operations Strategist at WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

- **Company:** WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
- **Location:** El Segundo, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.lever.co/wattpad/8ade897e-8221-4d8e-9c62-bc8deb1a8bc4

## Job description

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Disney+, Crunchyroll, and other screens around the world, and the company’s content partners include The Walt Disney Company, HYBE, and DC Comics, among many others.

As a Creator Operations Strategist, you will support WEBTOON’s efforts to grow, and manage relationships with its creator community who have partnerships with our external business. Reporting to the Director, Creator Management, you will manage an assigned portfolio of creators while also supporting broader initiatives that strengthen the creator experience and help scale the Creator Management function. This is a hands-on, high-impact role that blends creator relationship management, operations, data-driven strategy, and cross-functional collaboration. The ideal candidate has experience in the creator economy, digital media, entertainment, publishing, or a related industry, a strong understanding of creators and their business needs and a demonstrated ability to leverage technology and AI to work more efficiently and strategically.

## What You'll Do

Creator Relationship Management ● Manage an assigned portfolio of WEBTOON creators, serving as a trusted point of contact throughout their creator lifecycle. ● Build strong, long-term relationships by understanding creators’ individual goals, needs, challenges, and business priorities. ● Support creators through onboarding, ongoing relationship management, development opportunities, and offboarding. ● Proactively identify creator concerns, opportunities, and retention risks and coordinate with internal teams to address them. ● Help creators navigate opportunities across WEBTOON’s broader IP ecosystem, including entertainment, publishing, licensing, and merchandise.

Creator Operations & Strategy ● Own day-to-day operational processes that support creators and the broader Creator Management team. ● Coordinate creator communications, newsletters, surveys, office hours, training opportunities, and other creator-facing initiatives. ● Maintain accurate creator records, databases, workflows, and documentation across internal systems. ● Identify operational gaps and develop solutions that improve efficiency, consistency, and the overall creator experience. ● Use creator performance, engagement, retention, and other relevant metrics to identify trends, opportunities, and areas requiring attention. ● Support creator segmentation, prioritization, and performance frameworks, translating insights into actionable recommendations.

Cross-Functional Collaboration ● Partner closely with Entertainment, Publishing, Consumer Goods, Content, Finance, Legal, Rights Management, Marketing, and other internal teams to support creator needs and opportunities. ● Facilitate clear communication and alignment between creators and internal stakeholders. ● Track ongoing creator opportunities and projects to ensure appropriate visibility, follow-up, and support. ● Represent Creator Management in cross-functional projects and initiatives where creator expertise and perspective are required.

AI & Innovation ● Leverage AI tools and emerging technologies to improve Creator Management workflows, research, communication, reporting, and operational efficiency. ● Identify opportunities to automate or streamline repetitive processes while maintaining appropriate human oversight and creator-focused judgment. ● Stay informed on developments across the creator economy, AI, digital media, and emerging creator tools and platforms.

## Your Background

● 3–5+ years of experience in the creator economy, digital media, entertainment, publishing, talent management, partnerships, or a related field. ● Demonstrated experience managing relationships with creators, talent, partners, clients, or other external stakeholders. ● Strong understanding of the creator economy and the evolving business models, opportunities, and challenges facing digital creators. ● Exceptional communication, relationship-building, organizational, and project management skills. ● Strong data literacy and comfort using metrics and insights to inform decisions. ● Demonstrated ability to identify problems, develop solutions, and proactively improve processes. ● Strong empathy, judgment, and interpersonal skills, particularly when navigating sensitive creator concerns or complex situations. ● Comfortable working cross-functionally in a fast-paced environment and managing multiple priorities simultaneously. ● Interest in and practical experience with AI tools, including using AI to improve productivity, research, analysis, communication, and workflows. ● Genuine passion for creators, storytelling, digital content, and the broader creator ecosystem.

What Will Make You Stand Out ● Experience working directly with webcomic, comic, YouTube, social media, gaming, or other digital creators. ● Experience in creator/talent management, entertainment development, publishing, licensing, or IP management. ● Experience developing or improving creator-facing programs, processes, or communications. ● Experience with tools such as Airtable, Zendesk, CRM platforms, or similar operational systems. ● Demonstrated ability to use AI and emerging technology to meaningfully improve business workflows.

Salary Range and Description

$70,000 - $85,000 / annually

Please note, the above range is listed in USD.

What we offer (For Full-Time Only):

- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Health benefits, including vision and dental!
- Generous PTO and Parental Leave Top-up
- 401K Contributions
- Commuter Benefits
- Global WEBTOON and LINE FRIENDS discount program
- Winter break shutdown and a whole lot more!

With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

## #WEBTOON

## About WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

## Company Overview
- **One-liner**: WEBTOON Entertainment Inc. is the world’s leading storytelling technology company, operating the WEBTOON and Wattpad platforms where millions of creators and readers discover, create, and share stories across comics, novels, and multimedia adaptations.
- **Entity Type**: Private (subsidiary of Naver Corp.; parent company of Wattpad Corp.)
- **Headquarters**: Toronto, Ontario, Canada (Wattpad HQ); global operations including Seoul, South Korea (NAVER WEBTOON Ltd.)
- **Founded**: WEBTOON (2004), Wattpad (2006), WEBTOON Entertainment Inc. formed post-2021 acquisition of Wattpad by Naver
- **Founders**: Wattpad: Allen Lau, Ivan Yuen; WEBTOON: JunKoo Kim

## Core Business
- Primary industry/industries: Digital content, storytelling technology, webcomics, webnovels, entertainment/media
- Target customers: B2C (readers and writers globally), B2B (media partners, film/TV studios), and creator community (amateur and professional creators)
- Mission or purpose statement: "Entertain and connect the world through stories" / "Creating the World's No. 1 Storytech Company" [wattpad.com](https://wattpad.com), [careers.webtoon.com](https://careers.webtoon.com/)

## Products & Services
- **WEBTOON Platform**: The world’s leading digital comics platform, with over 27 million creators and ~145 million monthly active users across 150+ countries. Enables free-to-read, ad-supported, and paid content.
- **Wattpad Platform**: The largest global storytelling platform for webnovels, connecting millions of readers and writers through original stories, fandom, and community. Revenue estimated at $45M annually [linkedin.com](https://linkedin.com/company/wattpad).
- **WEBTOON Productions**: Develops film, television, and animation inspired by the global fandoms built on Wattpad and WEBTOON—adapting creator-led stories for broader media audiences [company.wattpad.com](https://company.wattpad.com/jobs).
- **Wattpad WEBTOON Book Group**: Traditional publishing arm that turns hit online stories into physical books.
- **Creator Toolkit**: End-to-end creator technology allowing anyone to publish, monetize, and distribute stories (comics or novels) without professional training [business.wattpad.com](https://business.wattpad.com/).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed; acquired by Naver in 2021 for USD $600M (Wattpad alone). WEBTOON Entertainment entity is part of Naver, a publicly traded Korean conglomerate (KRX: 035420).
- **Key Metric**: 145M+ monthly active users across the platform ecosystem; 27M+ creators; Wattpad annual revenue of ~$45M [linkedin.com](https://linkedin.com/company/wattpad).
- **Notable Investors/Partners**: Naver Corp. (parent company); subsidiary companies include NAVER WEBTOON Ltd., Wattpad Corp., WEBTOON Productions, STUDIO LICO, STUDIO N, LINE Digital Frontier [careers.webtoon.com](https://careers.webtoon.com/).
- **Growth Signals**: Wattpad workforce grew +9.2% YoY (+410 employees) to 1,498 employees; global headcount distributed across 85 countries; strong presence in Canada, Indonesia, India, United States, Philippines; expanding IP value chain with film/TV adaptations [linkedin.com](https://linkedin.com/company/wattpad).

## Competitive Advantages
- **Massive Creator & User Base**: With 27M+ creators and 145M+ MAUs, the network effect is a significant moat—creators attract readers, and readers attract more creators.
- **End-to-End IP Value Chain**: From free online serials to paid books, webnovels, movies, TV series, and animation under one roof (WEBTOON Productions, Wattpad WEBTOON Book Group).
- **Global Reach in 150+ Countries**: True international platform with localized content and multicultural appeal, especially strong in Asia and North America.
- **Democratized Storytelling**: Low barrier to entry for creators (no professional training required), fostering diverse, Gen Z-driven stories that traditional publishers often overlook.

## Strategic Focus
- **IP Monetization and Media Adaptation**: Prioritizing the conversion of popular online stories into film, TV, animation, and book deals to maximize value of creator IP.
- **Global Expansion**: Increasing presence in emerging markets (especially Southeast Asia) and diversifying content offerings across WEBTOON and Wattpad.
- **Technology Innovation**: Building a "Storytech Company" with improved creator tools, AI-assisted discovery, and cross-platform user experiences [careers.webtoon.com](https://careers.webtoon.com/).
- **Community and Fandom Growth**: Strengthening social features, fandom engagement, and creator-reader interactions to drive retention and monetization.

## Why Work Here
- **Culture**: Described as "building a culture of innovation" with a mission-driven focus on stories and fandom; employee rating of 3.7/5.0 (163 reviews) with strong work-life balance (4.1) and culture (3.7) scores [linkedin.com](https://linkedin.com/company/wattpad).
- **Remote/Hybrid Policy**: Workforce is distributed across 85 countries, suggesting strong remote/hybrid flexibility. Offices in Toronto (HQ), South Korea, and the United States.
- **Notable Perks**: Join a global creative community; work across tech, design, service, and corporate functions; be part of the world’s No. 1 storytech company; career growth in rapidly scaling entertainment-tech environment [jobs.lever.co](https://jobs.lever.co/wattpad), [careers.webtoon.com](https://careers.webtoon.com/).
- **Engineering/Creative Balance**: Roles span tech (12 openings), design (8), service/business (21), and corporate (24), offering variety for both engineers and storytelling professionals.

## Sources
1. [wattpad.com](https://wattpad.com)
2. [jobs.lever.co](https://jobs.lever.co/wattpad)
3. [business.wattpad.com](https://business.wattpad.com/)
4. [company.wattpad.com/jobs](https://company.wattpad.com/jobs)
5. [careers.webtoon.com](https://careers.webtoon.com/)
6. [linkedin.com/company/wattpad](https://linkedin.com/company/wattpad)

## Other roles at WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)

- [[Wattpad] Head of Engineering](https://feeny.ai/job/wattpad-head-of-engineering-webtoon-entertainment-inc-wattpad-webtoon-family-of-1h72y5jekyrz) — Toronto, Canada
- [[WEBTOON] (Sr) Accounting Manager](https://feeny.ai/job/webtoon-sr-accounting-manager-webtoon-entertainment-inc-wattpad-webtoon-family-5m5tvekrmz2q) — El Segundo, CA
- [[Wattpad] Engineering Manager](https://feeny.ai/job/wattpad-engineering-manager-webtoon-entertainment-inc-wattpad-webtoon-family-of-z4fwjxwswzgk) — Toronto, Canada
- [Content Moderator - Taiwanese Bilingual](https://feeny.ai/job/content-moderator-taiwanese-bilingual-webtoon-entertainment-inc-wattpad-webtoon-z9npb0xavgeb) — El Segundo, CA
- [Content Moderator - German Bilingual](https://feeny.ai/job/content-moderator-german-bilingual-webtoon-entertainment-inc-wattpad-webtoon-94pn8n1hybv6) — El Segundo, CA
- [[WEBTOON] Head of US Tax](https://feeny.ai/job/webtoon-head-of-us-tax-webtoon-entertainment-inc-wattpad-webtoon-family-of-82y1b1yyxa7r) — El Segundo, CA
- [[WEBTOON] Executive Assistant (Bilingual Korean-English)](https://feeny.ai/job/webtoon-executive-assistant-bilingual-korean-english-webtoon-entertainment-inc-8bcmbaj8htr0) — El Segundo, CA
- [[WEBTOON] Senior Manager, Global Corporate Development](https://feeny.ai/job/webtoon-senior-manager-global-corporate-development-webtoon-entertainment-inc-ze9c1hs7w485) — El Segundo, CA
- [[WEBTOON] Editor](https://feeny.ai/job/webtoon-editor-webtoon-entertainment-inc-wattpad-webtoon-family-of-brands-el-8dgbwq479f57) — El Segundo, CA
- [[WEBTOON] Platform Growth Associate (German Language Proficiency )](https://feeny.ai/job/webtoon-platform-growth-associate-german-language-proficiency-webtoon-7m8g2hr2r7q8) — El Segundo, CA