---
title: 'Workday Systems Engineer at Pendo'
canonical: 'https://feeny.ai/job/workday-systems-engineer-pendo-raleigh-nc-or-new-york-fw700ze7cr9z'
type: 'job'
last_seen: '2026-10-18'
---

# Workday Systems Engineer at Pendo

- **Company:** Pendo
- **Location:** Raleigh NC OR New York, NY
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/pendo/jobs/8816800002

## Job description

The Team + The Role

Pendo's People organization builds and supports the systems and processes that power the employee lifecycle. The team partners across People and Recruiting to ensure our HCM infrastructure runs smoothly and can scale with the company.

As a Workday Systems Engineer, you'll own and evolve Workday as a core part of Pendo's HCM infrastructure. You'll manage configuration across key Workday modules, translate People and Recruiting requirements into scalable solutions, and maintain the reporting, security, integrations, and processes that keep the platform reliable. This role sits at the intersection of HR and technology, requiring a strong understanding of both People processes and the technical configuration behind them.

This role is based in our Raleigh or New York City office.

What this looks like day-to-day

- Workday platform ownership: Serve as the primary systems owner for Workday, managing configuration across HCM, Advanced Compensation, Time Tracking, and Time & Attendance. Maintain and evolve the platform as business needs change.
- People and Recruiting partnership: Partner directly with Recruiting and the broader People organization to understand business requirements and translate them into scalable Workday solutions. Balance stakeholder needs with sustainable system configuration.
- Open Enrollment: Lead or support annual Open Enrollment configuration, testing, and go-live activities. Help ensure Workday is configured and ready to support the enrollment process.
- Compensation cycles: Manage Workday setup for compensation cycles, including merit, bonus, and equity review processes. Support the configuration needed to run these programs effectively.
- System reliability and security: Troubleshoot Workday issues, manage security configurations, and maintain data integrity across integrations. Investigate problems and drive them through resolution.
- Reporting and analytics: Build and maintain reports, dashboards, and calculated fields that support People organization reporting needs. Translate reporting requirements into reliable Workday solutions.
- Workday releases: Evaluate new Workday releases and features to understand their potential impact and value. Recommend adoption where new capabilities benefit the business.
- Documentation and enablement: Document Workday processes and configurations and help HR team members understand system capabilities. Provide training that enables partners to use the platform effectively.
- Vendor and partner management: Manage relationships with Workday support and third-party implementation partners. Coordinate with external resources when additional expertise or support is required.

## Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Workday Systems Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

- 3+ years of hands-on Workday experience, ideally spanning HCM, Advanced Compensation, Time Tracking, and Time & Attendance.
- Experience configuring Workday business processes, security roles, and reporting capabilities, including calculated fields and custom reports.
- Experience partnering directly with HR, People, and Recruiting stakeholders to translate business needs into technical solutions.
- Strong analytical and problem-solving skills, with the ability to own ambiguous, cross-functional projects.
- Excellent communication skills, including the ability to explain technical Workday configurations clearly to non-technical partners.

Nice-to-haves

- Experience with Workday integrations, including EIBs, Studio, or Core Connectors.
- Workday Pro certification or certifications.

## About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Pendo is a hybrid culture. In-office 3 days per week unless designated remote.

Compensation: The expected salary range for this role to be performed in the United States is USD $102,000 - $140,000.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

## About Pendo

## Company Overview
- **One-liner**: Pendo provides a comprehensive product experience platform that uses AI-powered analytics, in-app guidance, and user feedback to help companies improve software adoption and user experience.
- **Entity Type**: Private (Unicorn, Secondary Market)
- **Headquarters**: Raleigh, North Carolina, United States
- **Founded**: October 2013
- **Founders**: Eric Boduch, Erik Troan, Rahul Jain, Todd Olson

## Core Business
- **Primary industry/industries**: Product Experience & Analytics Software, SaaS
- **Target customers**: B2B; serves a wide range from SMB and mid-market to large enterprises (Fortune 500, B2B tech, education, healthcare). Over 14,000 companies use Pendo across 115 different industries.
- **Mission or purpose statement**: "To elevate the world's experiences with software." [pendo.io](https://www.pendo.io/about/)

## Products & Services
- **[Pendo Platform]**: The core all-in-one product experience platform combining powerful software usage analytics, in-app guidance (walkthroughs, tooltips), and user feedback capabilities. It enables both technical and non-technical teams to deliver better product experiences. [pendo.io](https://www.pendo.io/)
- **[Pendo Listen]**: An AI product launched in 2024 to help product teams take action on customer feedback and deliver returns on R&D investments. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Mind the Product & Customer Communities**: Provides education, events, and training to support product and digital leaders globally.

## Market Standing
- **Valuation**: Not publicly disclosed (Private Unicorn status).
- **Key Metric**: Surpassed **$200 Million in Annual Recurring Revenue (ARR)** as of May 2024, with a record number of new products released during that fiscal year. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Total Funding**: $469.5M raised. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Notable Investors/Partners**: Thoma Bravo, Tiger Global Management. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
- **Growth Signals**: 
  - Processes over **20 billion daily events** and serves **1 billion+ monthly users**. [pendo.io](https://www.pendo.io/about/)
  - Has collected **35 trillion events** to power its AI. [pendo.io](https://www.pendo.io/)
  - Customers include major names like Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. [crunchbase.com](https://www.crunchbase.com/organization/pendo-io)
  - 850+ employees across 10 global offices. [pendo.io](https://www.pendo.io/about/)

## Competitive Advantages
- **Massive Proprietary Data Set**: The largest product data set in the world (35 trillion events), which powers a uniquely smart, real-time AI for products and agents. [pendo.io](https://www.pendo.io/)
- **Comprehensive Platform**: Combines analytics, in-app guidance, and feedback in one platform, enabling non-technical teams (e.g., product managers, marketers) to act on data without engineering support.
- **Strong Community Moat**: Through "Mind the Product," Pendo has built a large, loyal community of product professionals, creating a powerful network effect and brand loyalty.

## Strategic Focus
- **AI-First Innovation**: Heavily investing in AI, with a Chief AI Officer and new AI products like "Pendo Listen" to close the gap between AI spend and AI adoption. [pendo.io](https://www.pendo.io/careers/)
- **Product-Led Growth**: Continuing to put "product at the center of everything," helping companies innovate at the speed of changing user needs.
- **Global Expansion**: Operating in 10 offices worldwide (Raleigh, San Francisco, New York, Herzliya, Tokyo, Sydney, London, Sheffield) with a clear focus on scaling international sales and engineering teams.

## Why Work Here
- **Culture**: Described as a blend of "startup thrill with grown-up responsibility." Values include "Maniacal Focus on the Customer," "Bias to Act," and "The TEAM is Pendo." The culture is ambitious, caring, and direct. [pendo.io](https://www.pendo.io/careers/)
- **Remote/Hybrid/Office**: Offers flexible work hours and a flexible time off policy. Many roles are available in specific offices (Raleigh, NYC, San Francisco, London, etc.) with some remote options (especially for EST-based roles). [greenhouse.io](https://job-boards.greenhouse.io/pendo)
- **Notable Perks**: 
  - Up to **16 weeks of paid parental leave** with a flexible return schedule. [pendo.io](https://www.pendo.io/careers/)
  - Generous health and wellness plans (medical, dental, vision, mental health).
  - In-house management development classes, guest speaker lunch & learns, and conference attendance.
  - Fun workplace culture including board game nights, team karaoke, ping pong, weekly catered lunch, and local brews on the rooftop deck. [pendo.io](https://www.pendo.io/careers/)
- **Diversity & Inclusion**: Committed to building teams that represent the communities they operate in, valuing diverse backgrounds and lived experiences. [pendo.io](https://www.pendo.io/careers/)

## Sources
1. [Pendo Careers Page](https://www.pendo.io/careers/)
2. [Pendo About Page](https://www.pendo.io/about/)
3. [Pendo Product Page](https://www.pendo.io/)
4. [Pendo Job Board (Greenhouse)](http://job-boards.greenhouse.io/pendo)
5. [Pendo Crunchbase Profile](https://www.crunchbase.com/organization/pendo-io)

## Other roles at Pendo

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- [Sr. Account Executive Enterprise Sales](https://feeny.ai/job/sr-account-executive-enterprise-sales-pendo-munich-ejfwry1fkp3x) — Munich, Germany
- [Account Director Enterprise Sales](https://feeny.ai/job/account-director-enterprise-sales-pendo-munich-edr3yzybjryf) — Munich, Germany
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- [Senior Pre- & Post-Sales Customer Engineer, Enterprise](https://feeny.ai/job/senior-pre-post-sales-customer-engineer-enterprise-pendo-london-6g3mtny3ga9p) — London, United Kingdom
- [Manager, Customer Engineering](https://feeny.ai/job/manager-customer-engineering-pendo-sydney-new-south-wales-rzy7r3vwq8tg) — Sydney New South Wales, Australia
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- [Software Engineer, Full Stack](https://feeny.ai/job/software-engineer-full-stack-pendo-raleigh-a10f0ybv32ea) — Raleigh, NC
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