---
title: 'Workflow Consultant at TeleTracking Technologies, Inc.'
canonical: 'https://feeny.ai/job/workflow-consultant-teletracking-technologies-inc-remote-72x5mrneddap'
type: 'job'
last_seen: '2026-11-04'
---

# Workflow Consultant at TeleTracking Technologies, Inc.

- **Company:** TeleTracking Technologies, Inc.
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-09-29
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/teletrackingtechnologiesinc/jobs/5430655008

## Job description

## About us

TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare.

TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families, and communities.

What’s your contribution to the TeleTracking story?

When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point.   Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare.

## About the role

The Workflow Consultant serves as the subject matter expert on patient flow throughout the development and implementation of TeleTracking solutions. This role is responsible for assessing current workflows, designing operational efficiencies, and delivering measurable improvements in productivity, patient experience, and clinical outcomes.

This is a client-facing role requiring compliance with vendor credentialing standards for on-site engagements. The position demands up to 85% domestic and some international travel.

## What you will do

- Provide strategic consultation to health system executives, clinicians, and operational teams throughout project lifecycles, including post-delivery. Act as a thought leader in patient flow and a driver of sustainable change.
- Collect and analyze current state workflows, assess organizational readiness and maturity, and manage project deliverables, timelines, and stakeholder relationships in accordance with company policies.
- Lead detailed workflow design sessions with cross-functional teams, document process changes, and align training strategies with stakeholder needs.
- Translate agreed-upon process changes into system configurations and settings applicable to TeleTracking solutions.
- Facilitate workflow validation sessions to evaluate organizational readiness for change adoption.
- Complete required education and training to support multiple complex projects and roles within the department.

## What you will bring

- Minimum 1 year as an Application Specialist, clinical systems analyst, or solution consultant.
- At least 2 years in clinical, patient placement, or health system operations roles.
- Minimum 1 year of experience leading stakeholder engagement throughout projects.
- Preferred: 2+ years of client-facing experience with an understanding of client/vendor dynamics.
- Advanced public speaking and presentation skills to lead change management and user adoption efforts.
- Strong writing skills for clear documentation of outcomes and processes.
- Deep understanding of capacity management and patient flow, with the ability to identify and communicate process improvements.
- Proven ability to manage multiple projects, prioritize tasks, and work independently.
- Composure under pressure and a consistently positive attitude.
- Proficiency in application reporting and alignment with client outcomes.
- Experience in designing complex health system workflows.
- Skilled in facilitating discussions across diverse professional backgrounds.
- Excellent conflict resolution capabilities.
- Demonstrated comprehensive understanding of the Workflow Consultant role
- Preferred: 1+ years’ experience with TeleTracking solutions.

Education

- Bachelor’s degree in a healthcare or closely related field (clinical, operations, IT) is required.

License or Certifications

- Lean Six Sigma certification is preferred.
- Valid driver’s license and passport are required.

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

## Benefits

- Employee Medical/dental/vision premiums paid 100% - family members without coverage Medical 100% - small cost for dependents on dental and vision, which start from day one!
- Life and AD&D
- Flexible Spending Accounts: Medical, Dependent Care, and Transportation
- 401 (k) Retirement Savings
- Tuition Reimbursement
- Military Paid Leave (up to 6 months of base salary while on military leave)
- Paid Time Off
- Paid parental leave

Disclaimer:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

TeleTracking is an Equal Opportunity/Affirmative Action employer. TeleTracking recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.

## About TeleTracking Technologies, Inc.

## Company Overview
- **One-liner**: TeleTracking provides an AI-powered operations platform that helps hospitals and health systems optimize patient flow, manage capacity, and automate clinical workflows.
- **Entity Type**: Private (Series C / Debt Financing)
- **Headquarters**: Pittsburgh, Pennsylvania, United States
- **Founded**: 1991
- **Founders**: Michael Zamagias (Chairman & Co-CEO)

## Core Business
- **Primary industry**: Healthcare operations technology (healthcare IT)
- **Target customers**: Hospitals, health systems, government agencies (B2B, enterprise)
- **Mission**: “To make healthcare more efficient for all” by combining operational technology with deep clinical expertise to expand the capacity to care [teletracking.com](https://www.teletracking.com/about/).

## Products & Services
- **Operations IQ®**: Fully SaaS-based, integrated operations platform that ingests and analyzes data across the enterprise to unlock capacity and improve patient flow.
- **Capacity IQ®**: AI-powered decision support for real-time capacity management and bed turnover.
- **Workflow IQ®**: Workflow automation and task management for transport, EVS, and other clinical support teams.
- **Decision IQ®**: Advanced AI-based decision intelligence and predictive analytics launched in partnership with Palantir.
- **BedTracking / TransportTracking**: Legacy solutions that evolved into the current platform; focused on bed management and transporter dispatching.
- **TransferCenterIQ**: Command center delivery model for managing patient transfers and referrals across the care continuum.
- **Community Placement**: Solution for visibility into post-acute care capacity and patient placement.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of ~$107M (2025 estimate) [linkedin.com](https://www.linkedin.com/company/teletracking)
- **Total Funding**: $62M (Series C of $2M in 2009; $60M debt financing in 2021) [linkedin.com](https://www.linkedin.com/company/teletracking)
- **Notable Investors/Partners**: Palantir Technologies (AI partnership); used by 8 of the largest health systems in the U.S., 80% of U.S. hospital beds, and 34% of U.S. discharges [teletracking.com](https://www.teletracking.com/). Recognized by the NHS as a pioneer in the Command Center model.
- **Growth Signals**: Named Best in KLAS for Patient Flow in 2024; launched fully SaaS platform (Operations IQ); expanded into European markets (UK, Germany, UAE, Belgium, Sweden); headcount of ~240 employees operating in 9 countries.

## Competitive Advantages
- **30+ years of domain expertise** exclusively focused on healthcare operations.
- **Proprietary data foundation** built on over 455 million events, enabling highly accurate AI models.
- **Platform integration** that connects seamlessly with EMRs and non-affiliated health systems, creating a “boundaryless” view.
- **Clinical co-creation**: Employs clinical executives (e.g., Chief Clinical Executive Michelle Skinner, MBA, BSN, RN) to ensure technology meets real-world care workflows.
- **Proven scale**: Already deployed across 1,000+ hospitals globally, including 80% of U.S. hospital beds.

## Strategic Focus
- **AI-Powered Decision Intelligence**: Deepening AI capabilities (e.g., Decision IQ) to support real-time capacity decisions and cost reduction.
- **SaaS Transition**: Moving legacy on-prem customers to its cloud-based Operations IQ platform.
- **Ecosystem Expansion**: Growing the “boundaryless” platform to include affiliated and non-affiliated health systems, referral management, and community placement.
- **International Growth**: Expanding operations in Europe and the Middle East (offices in London, Berlin).

## Why Work Here
- **Mission-Driven Culture**: Employees are motivated by improving patient care and making healthcare more efficient. The company emphasizes “expanding the capacity to care.”
- **Comprehensive Benefits** (from careers page): 100% company-paid health, dental, and vision premiums; 100% paid parental leave; generous PTO & 9 paid holidays; 401(k) match with no vesting; tuition reimbursement; TeleUniversity for ongoing learning [teletracking.com](https://www.teletracking.com/careers/).
- **Workplace Diversity & Inclusion**: Actively promotes diverse hiring and an inclusive culture; offers 8 hours of paid volunteer time annually; sponsors Mission of Mercy free clinic in Pittsburgh.
- **Professional Growth**: Promotes internal career development, external conferences, and training at all levels.
- **Work Environment**: Headquartered in downtown Pittsburgh with hybrid/remote flexibility (based on open roles and team structure). Teams are cross-functional, including engineering, product, clinical consulting, and data science.
- **Engineering Culture**: Focus on AI, data engineering, and cloud architecture; open positions include Director of Data Engineering, Machine Learning Engineer III, and other technical roles.

## Sources
1. [teletracking.com](https://www.teletracking.com/) – Main website with product overview and outcomes data
2. [teletracking.com/about/](https://www.teletracking.com/about/) – Company history, leadership, and timeline
3. [teletracking.com/careers/](https://www.teletracking.com/careers/) – Benefits, culture, and career information
4. [linkedin.com/company/teletracking](https://www.linkedin.com/company/teletracking) – LinkedIn company page with revenue, funding, headcount, and employee data
5. [cbinsights.com/company/teletracking-technologies](https://www.cbinsights.com/company/teletracking-technologies) – Product, competitor, and patent information

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