---
title: 'Workforce Business Partner (Lagos) at Moniepoint'
canonical: 'https://feeny.ai/job/workforce-business-partner-lagos-moniepoint-lagos-n80wf4b8k5se'
type: 'job'
last_seen: '2026-10-31'
---

# Workforce Business Partner (Lagos) at Moniepoint

- **Company:** Moniepoint
- **Location:** Lagos, Nigeria
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-10-31
- **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/5022247101

## Job description

## Who We Are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Job Title: Workforce Business Partner (Lagos)

Reports to: Team Lead, Workforce Partner

Job Purpose

The Workforce Business Partner (WBP) serves as a strategic partner to business leaders, driving the alignment of people strategy with business priorities. This role exists to ensure that every people-related initiative — from performance enablement and workforce planning to leadership effectiveness — is executed with precision, empathy, and measurable impact.

Beyond traditional HR delivery, the WBP acts as a trusted advisor, shaping organizational health and fostering a culture of accountability, engagement, and inclusion. The role bridges the gap between business needs and people solutions, ensuring that talent is positioned as a key enabler of growth and innovation.

## Key Responsibilities

- Partner with business leaders to translate organizational goals into actionable people plans that drive capability, performance, and retention.
- Lead workforce planning and organizational design discussions to ensure the right structure, roles, and talent are in place to meet current and future needs.
- Coach and influence leaders on talent strategy, performance management, and Independent Contractor engagement to strengthen leadership effectiveness and team culture.
- Act as a trusted advisor on IC relations matters, ensuring fair, consistent, and business-aligned resolutions in collaboration with the Workforce Relations COE.
- Analyze people data and insights to identify trends, risks, and opportunities, presenting data-driven recommendations to business leaders.
- Champion change management and communication strategies that support transformation, adoption, and continuous improvement within business units.
- Ensure compliance with internal policies and local labor laws while promoting a positive, high-performance culture.

## Qualifications

- 2–4 years of progressive HR experience, including at least 2 years in a Business Partnership or advisory capacity.
- Demonstrated experience working in fast-paced, matrixed, or multinational environments.
- Strong understanding of core HR functions — performance management, people relations, organizational design, and workforce planning.
- Proven ability to use HR data and analytics to inform decision-making.

## Preferred Qualifications

- Experience supporting technical or commercial business units in a fintech, banking, or tech environment.
- Demonstrated success influencing senior stakeholders and leading complex change initiatives.

## About You

- You’re a strategic thinker who sees the big picture but executes with precision.
- You build trust quickly and communicate with empathy, clarity, and confidence.
- You thrive in ambiguity and can balance multiple stakeholders with ease.
- You’re data-driven — you make decisions grounded in insight, not intuition.
- You’re committed to continuous improvement, always seeking better ways to drive business impact through people.

What Success Looks Like

- You have established yourself as a trusted advisor to senior business leaders, influencing key people and organizational decisions.
- Business units under your support demonstrate improved engagement, retention, and performance outcomes.
- You’ve delivered a measurable improvement in workforce planning accuracy and performance management effectiveness.
- Leaders actively seek your input on strategic and people-related matters, not just HR processes.
- You’ve successfully embedded at least one COE-led initiative (e.g., new policy, performance framework, or workforce process) within your business unit with strong adoption and feedback.

## Why join us

- Competitive compensation, comprehensive benefits, and impactful career growth opportunities.
- Fully remote/flexible work culture backed by continuous support for your learning and professional development.

## About Moniepoint

## Company Overview
- **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa.
- **Entity Type**: Private (backed by major global venture capital funds)
- **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US)
- **Founded**: 2015
- **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB

## Core Business
- **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit
- **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals)
- **Mission or purpose statement**: "Financial happiness for every African, everywhere"

## Products & Services
- **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions.
- **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses.
- **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management.
- **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants.
- **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds.
- **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents.

## Competitive Advantages
- **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat.
- **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas.
- **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time.
- **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect.

## Strategic Focus
- **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa.
- **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform.
- **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses.

## Why Work Here
- **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team."
- **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi).
- **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter."
- **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview.

## Sources
1. [Moniepoint.com](https://www.moniepoint.com/)
2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint)
3. [Moniepoint Culture Page](https://www.moniepoint.com/culture)
4. [LeapFrog Investments - Moniepoint](https://leapfroginvest.com/company/moniepoint/)

## Other roles at Moniepoint

- [Workforce Business Partner (South South)](https://feeny.ai/job/workforce-business-partner-south-south-moniepoint-south-south-tsfqt2rsm16y) — South South, Nigeria
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- [Workforce Business Partner (North West)](https://feeny.ai/job/workforce-business-partner-north-west-moniepoint-north-west-0geftgqreve3) — North West, Nigeria
- [Workforce Business Partner (North Central)](https://feeny.ai/job/workforce-business-partner-north-central-moniepoint-north-central-rcg9jjjh3kpz) — North Central, Nigeria
- [Talent Acquisition Specialist](https://feeny.ai/job/talent-acquisition-specialist-moniepoint-portugal-e64wt751g4f1) — Portugal
- [Field Sales Agent (Lagos)](https://feeny.ai/job/field-sales-agent-lagos-moniepoint-lagos-hk1drmpy86e9) — Lagos, Nigeria
- [Field Sales Agent (Abuja)](https://feeny.ai/job/field-sales-agent-abuja-moniepoint-fct-3gc76tfvskmb) — FCT, Nigeria
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- [Head of Personal Banking Sales Network](https://feeny.ai/job/head-of-personal-banking-sales-network-moniepoint-lagos-aj83rvh15tft) — Lagos, Nigeria
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