--- title: 'Workforce Specialist at Industrial Electric Manufacturing' canonical: 'https://feeny.ai/job/workforce-specialist-industrial-electric-manufacturing-jacksonville-h3zz6ega9tsc' type: 'job' last_seen: '2026-11-01' --- # Workforce Specialist at Industrial Electric Manufacturing - **Company:** Industrial Electric Manufacturing - **Location:** Jacksonville, FL - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-11-01 - **Apply:** https://job-boards.greenhouse.io/industrialelectricmanufacturing/jobs/4459990009 ## Job description At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets. Location: Jacksonville, FL Reports To: Sr. Manager, COE and Shared Services Salary Range: $60,000-$66,000 Position Summary: This position is responsible for supporting the full cycle pre-boarding, onboarding, and changes in terms of employment and offboarding processes for IEM-US. This role ensures the seamless integration of new employees into the organization. This role prepares letters, manages compliance related tasks, facilitates orientation, and provides critical administrative support to ensure a smooth onboarding experience for new hires. This role rotates between specific functional areas within the Shared Services and Center of Excellence. This includes Preboarding, Onboarding, Changes in Employment and Accelerated Response team. This role is an integral member of the Center of Excellence and Shared Services department for IEM US. This role also involves following guidelines and using standardized forms and processes, performing various data entry tasks, and ensuring accurate documentation to maintain the integrity of HR systems and processes. This role requires exceptional attention to detail and accuracy. Key Responsibilities: Onboarding & Orientation Support: - Draft and issue offer letters and other necessary documentation, ensuring accuracy and compliance with organizational standards. - Adhere to legal and organizational compliance requirements throughout the onboarding process, including background checks, I-9 verification, and other pre-employment screenings. - Coordinate and prepare all items required for new hire orientation sessions, including scheduling, logistics, materials, badge distribution, IEM Swag and facility tours. - Prepare and distribute new hire notifications to internal departments (e.g., IT, Facilities) to ensure resources and access are provided. - Organize and manage all onboarding documentation, including Employee Handbook, and explain company policies and procedures. - Enter and maintain accurate HR-related data in HRIS systems, ensuring timely updates and compliance with audit standards. - Partner with COE Benefits Specialist to orient new employees to company benefits and assist with enrollment process, ensuring accuracy and timely completion. - Act as the primary point of contact for new hires, addressing questions and concerns during onboarding and throughout their first 90 days. Continuously assess and enhance the onboarding experience based on employee feedback and HR best practices. Changes in Terms of Employment: - Prepare Personnel Action Forms and distribute for signatures, adhering to policies and procedures. - Ensure timely input of data into HRIS and other required systems. Employee Inquiry Management via IEMHR Shared Services Inbox: - Monitor and manage the IEMHR shared services email inbox, serving as the first point of contact for employees seeking assistance with HR-related questions or issues. - Efficiently triage, categorize, and prioritize incoming emails to ensure each inquiry is addressed appropriately and in a timely manner. - Respond to routine questions related to payroll, benefits, attendance, HR policies, and general inquiries, escalating more complex or sensitive matters to the appropriate HR team members. Coordinate responses through COE / Shared Services, or on-site HR resources as necessary to achieve rapid responses to inquiries. - Ensure alignment with internal service expectations and response timelines, tracking follow-up and resolution as needed. - Maintain a high level of professionalism and confidentiality in all communications. - Identify recurring topics or issues from incoming emails to help inform process improvements and FAQ documentation. Personnel File Management: - Maintain accurate and organized personnel files in compliance with company policies and legal requirements. - Ensure all employee records, including hiring, performance, benefits, and disciplinary documentation, are updated in the UKG document management system. - File all necessary documentation on a weekly basis, ensuring completeness and compliance. - Assist in retrieving and organizing personnel files for audits, legal inquiries, or internal reviews. - Always maintain confidentiality and security of sensitive employee records. Offboarding: - Support offboarding procedures, including preparing termination letters, revoking system access, collecting assets, and updating records. - Ensure offboarding steps follow legal, compliance, and organizational policies. Additional HR Support: - Assist the HR team with general daily administrative tasks as needed. - Participate in HR projects and initiatives aimed at improving internal processes and employee experience. - Perform other duties as assigned by the HR Manager. ## COMPETENCIES: - Communication Proficiency - Attention to Detail - Responsive and Approachable - Organizational and Time Management Skills - Confidentiality - Strong Sense of Urgency Qualifications: ## EDUCATION AND EXPERIENCE: - Minimum of 3 years of experience in a Staffing Coordinator or Human Resources role - Proven expertise in developing and executing human resources strategies, including hiring, training, and orienting new employees. - Excellent verbal and written communication skills to interact with all levels of staff and management. - Bilingual (English/Spanish) is preferred. - Solid understanding of human resources principles, practices, and standards. - Highly responsible and reliable, with the ability to handle confidential information with discretion. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). - In-depth knowledge of current labor market regulations and relevant legal frameworks ## Why Join IEM At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey. Learn more about IEM at https://www.iemfg.com We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at https://www.iemfg.com/careers Recruiting Scams Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at [iemfg.com/contact](https://www.iemfg.com/contact/) Non-Discrimination Statement IEM does not discriminate against any applicant based on any characteristic protected by law. Privacy Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's [Workforce Member Privacy Policy.](https://www.iemfg.com/ccpa/) Use of AI At IEM, we are committed to a fair and transparent hiring process. Use the link below to view how we use artificial intelligence (AI) technology to assist in reviewing job applications and your rights as an applicant. [AI Use in IEM's Hiring Process](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.iemfg.com%2Fsystem%2Fuploads%2Ffae%2Ffile%2Fasset%2F230%2FAI_Use_In_IEMs_Hiring_Process_-_Applicant_Notice.pdf&data=05%7C02%7Cthomas.young%40iemfg.com%7Cb3cd884a34174f95ace708df0db5bf43%7C8a049edbe19b4651aeb61e238422b6c6%7C0%7C0%7C639244746581651387%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=OuABt1%2FXzO2WvIE1uasFLCXc9hd2cW%2F5Lvfktq0pD1w%3D&reserved=0) ## About Industrial Electric Manufacturing ## Company Overview - **One-liner**: IEM designs and manufactures custom low- and medium-voltage electrical power distribution equipment, switchgear, and integrated power infrastructure at scale for critical industries. - **Entity Type**: Private (Privately held corporation) - **Headquarters**: Fremont, California, United States - **Founded**: 1950 - **Founders**: Not publicly available (founded on a family ranch in Fremont, CA) ## Core Business - **Primary industry/industries**: Industrial electrical manufacturing, power distribution equipment, switchgear, and critical power infrastructure. - **Target customers**: B2B, serving large-scale enterprises and institutions across Technology & Data Centers, Commercial & Real Estate, Energy & Utilities, Healthcare & Life Sciences, Industrial & Manufacturing, and Infrastructure & Public Services. - **Mission or purpose statement**: "We don’t believe in one-size-fits-all." IEM partners with customers to plan, engineer, and deliver the future of power, offering the flexibility to meet complex technical requirements and the scale to support ambitious projects. [iemfg.com](https://www.iemfg.com/) ## Products & Services - **Low Voltage Switchboards (UL 891)**: Customizable electrical distribution boards for commercial and industrial applications. - **Low Voltage Switchgear (UL 1558)**: Robust, fully-rated switchgear for critical power distribution. - **Low Voltage Automatic Transfer Switch (ATS) (UL 1008)**: Reliable power switching for backup generator systems. - **Low Voltage Fully Integrated Switchboards**: Combined switchboard and distribution solutions. - **Panelboards (UL 67)**: Standard and custom panelboard solutions. - **Medium Voltage Metal-Clad Switchgear**: High-reliability switchgear for medium voltage applications. - **Medium Voltage Metal-Enclosed Switchgear**: Durable, enclosed switchgear for demanding environments. - **Medium Voltage Automatic Transfer Switch (ATS)**: Medium voltage power switching solutions. - **Medium Voltage 38 kV Switchgear**: High-voltage switchgear for utility and large-scale applications. - **Unit Substations**: Integrated substation solutions for power distribution. - **VESTA Arc-Resistant Switchgear**: Arc-resistant medium voltage switchgear for enhanced safety. - **Integrated Products (PDU, RPP, Walk-In Enclosures, Custom Assemblies)**: Power distribution units, remote power panels, and custom enclosures for data centers and critical facilities. - **Field Services**: On-site startup, commissioning, and emergency repair services for power systems, supported by a dedicated team of 100+ field service technicians. [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf) ## Market Standing - **Valuation/Market Cap**: Not disclosed (privately held) - **Key Metric**: Over $1 billion in annual sales (as of 2025/2026). [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf) - **Notable Investors/Partners**: Privately held; key customers include Hewlett-Packard, Amazon, Apple, and NASA. [iemfg.com](https://www.iemfg.com/careers/) - **Growth Signals**: - Approximately 4,800 employees in North America, a 340% increase since 2022. - Quadrupled North American manufacturing footprint since 2022, investing over $100 million in advanced manufacturing equipment. - 21 major locations in the U.S., Canada, and Belgium. - No. 50 on the 2026 Inc. Regionals list (Pacific). - No. 1: First Coast’s Largest Manufacturing Companies (Jacksonville Business Journal). - Top 30: Largest Manufacturers in the Greater Bay Area (San Francisco Business Times and Silicon Valley Business Journal). [iemfg.com](https://www.iemfg.com/system/uploads/fae/file/asset/202/IEM_Company_Brief_2026.pdf) ## Competitive Advantages - **Custom at Scale**: Combines the flexibility to meet unique technical requirements with the capacity and experience to support demanding project schedules at scale, a rare combination in the industry. - **75+ Year Track Record**: A proven history of reliability and innovation, including pioneering work in CAD/CAM systems and commercial switchgear, and powering the rise of Silicon Valley. - **Deep Industry Partnerships**: Strong, long-term relationships with commercial and industrial tech leaders like Hewlett-Packard, Amazon, Apple, and NASA. [iemfg.com](https://www.iemfg.com/careers/) - **Superior Quality & Testing**: Products are rigorously tested beyond industry standards (UL, ANSI, IEEE, NEMA, seismic) to guarantee long-term reliability. - **Massive Scale & Capacity**: 1.5M+ square feet of production capacity, 21 major locations, and over $1 billion in annual sales, enabling them to handle the largest and most complex projects. ## Strategic Focus - **Rapid Expansion**: Aggressively scaling manufacturing capacity and headcount (340% increase since 2022) to meet surging demand from data centers, energy, and infrastructure sectors. - **Field Service Network Growth**: Expanding a network of field service offices across North America to provide faster, local support for customers. - **Innovation in Power Infrastructure**: Continuing to develop advanced products like arc-resistant switchgear and integrated power solutions for next-generation data centers and critical facilities. - **Talent Acquisition**: Actively hiring across engineering, field service, and manufacturing roles to support growth, with a focus on building a skilled workforce through "IEM University" for continuous learning. [iemfg.com](https://www.iemfg.com/careers/) ## Why Work Here - **Impactful Work**: Employees contribute to powering the world’s most critical infrastructure, including data centers for tech giants like Amazon and Apple, and projects for NASA. - **Strong Benefits**: 100% coverage of employee-level medical, dental, and vision benefits; 401(k) with employer match (no vesting schedule); HSA contributions; tuition reimbursement; and opportunity for quarterly bonuses. [iemfg.com](https://www.iemfg.com/careers/) - **Growth & Development**: "IEM University" provides continuous learning resources, personalized development plans, and role-specific programs. The company promotes from within and offers clear career paths. - **Culture**: Described as a collaborative community where "listening works" and success comes through teamwork. Emphasizes curiosity, diverse perspectives, and an inclusive, forward-thinking workplace. - **Work Policy**: Roles range from on-site (manufacturing, engineering labs) to remote (e.g., Power Solution Architect, Lead Electrical Design Engineer). Flexible shifts are available in some locations. [iemfg.com](https://www.iemfg.com/careers/) - **Notable Perks**: 100% coverage of employee-level medical, dental, and vision; quarterly bonus opportunity; tuition reimbursement; on-the-job training. [iemfg.com](https://www.iemfg.com/careers/) ## Sources 1. [IEM Corporate Website](https://www.iemfg.com/) 2. [IEM Careers Page](https://www.iemfg.com/careers/) 3. [IEM Company Brief (PDF)](https://www.iemfg.com/system/uploads/fae/file/asset/202/IEM_Company_Brief_2026.pdf) 4. [IEM Corporate Brochure (PDF)](https://www.iemfg.com/system/uploads/fae/file/asset/134/IEM_Corporate_Brochure_Long_2025-09-02-compressed.pdf) 5. [IEM Job Board (Greenhouse)](http://job-boards.greenhouse.io/industrialelectricmanufacturing) ## Other roles at Industrial Electric Manufacturing - [R&D Mechanical Engineer - Medium Voltage](https://feeny.ai/job/r-d-mechanical-engineer-medium-voltage-industrial-electric-manufacturing-qyqzrwjtfrjp) — Franklin, TN / San Antonio, TX / Tualatin, OR - [Senior Mechanical Designer](https://feeny.ai/job/senior-mechanical-designer-industrial-electric-manufacturing-franklin-d8kvfhtj9gh6) — Franklin, TN / San Antonio, TX / Tualatin, OR - [Warehouse Supervisor](https://feeny.ai/job/warehouse-supervisor-industrial-electric-manufacturing-san-antonio-kr7n2ht1r0y9) — San Antonio, TX - [Equipment Maintenance Technician](https://feeny.ai/job/equipment-maintenance-technician-industrial-electric-manufacturing-jacksonville-437gkvxz87za) — Jacksonville, FL - [Shipper](https://feeny.ai/job/shipper-industrial-electric-manufacturing-surrey-nqjg2v6tp3k8) — Surrey, Canada - [Operations Supervisor - Weekend Shift](https://feeny.ai/job/operations-supervisor-weekend-shift-industrial-electric-manufacturing-surrey-1w0eyd7c7p24) — Surrey, Canada - [Materials Replenishment Engineer](https://feeny.ai/job/materials-replenishment-engineer-industrial-electric-manufacturing-surrey-h50t50kkk3cj) — Surrey, Canada - [Manufacturing Engineer Co-Op (Spring 2027)](https://feeny.ai/job/manufacturing-engineer-co-op-spring-2027-industrial-electric-manufacturing-8q0jvyqm3fqs) — Jacksonville, FL - [Metal Fabrication Floor Lead](https://feeny.ai/job/metal-fabrication-floor-lead-industrial-electric-manufacturing-jacksonville-hcf1fcwvzj9z) — Jacksonville, FL - [Field Service Representative - CMH](https://feeny.ai/job/field-service-representative-cmh-industrial-electric-manufacturing-columbus-pfhqm049haxt) — Columbus, OH