---
title: 'Working Student IT Support & Operations (m/f/d) at Zenjob'
canonical: 'https://feeny.ai/job/working-student-it-support-operations-m-f-d-zenjob-berlin-gcc4mpjbdk1p'
type: 'job'
last_seen: '2026-10-16'
---

# Working Student IT Support & Operations (m/f/d) at Zenjob

- **Company:** Zenjob
- **Location:** Berlin, Germany
- **Employment:** part-time
- **Work type:** hybrid
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/zenjob/cea79f7b-5573-40e1-a40a-b414cbfa54b3

## Job description

## About Us

[Zenjob](https://www.zenjob.com/de/ueber-uns/) is a Berlin-based job portal with the goal of empowering the workforce of tomorrow with innovative technology. We envision a world where everyone has complete control over their work life. Even today, part-time workers can decide when, where, and how they want to work with just a few clicks. Our service is available in over 30 cities in Germany, over 5 cities in the Netherlands, and with our upcoming launch in the UK, we aim to expand into further international markets. Our $50 million (€45 million) funding round in February 2022 will enable us to achieve our goals: accelerating our expansion across Europe, scaling our platform, and delivering new data-driven automation features for our rapidly growing customer base.

The position As our Working Student IT Support & Operations, you keep them productive by owning first-level support, devices, and onboarding and offboarding. That frees our IT engineers to focus on security and automation projects.

You'll do this with us

- IT requests in Freshservice and Slack get a fast first response and a clear resolution or handoff.
- Every new joiner starts with a working laptop and the right access on day one, and every leaver's access and hardware come back.
- Our asset inventory and hardware stock match reality.
- Colleagues solve common issues themselves with guides you wrote.

This is what you bring with you

- Enrolled at a university in Germany for at least the next 12 months
- Hands-on experience troubleshooting macOS and Windows
- Experience supporting non-technical users, in IT or another service role
- Careful handling of accounts, access and personal data
- Fluent English; German is a plus

## Nice to have

- Exposure to Okta, an MDM such as Kandji or Jamf, or a ticketing system
- You have built small tools with AI coding assistants and know where they can break

Practical Details

- Working hours: 16–20 hours per week during the semester
- Location: Berlin office, with 2–3 days per week on-site, depending on the agreed working hours
- Duration: Minimum commitment of 12 months

## We offer this

- An open and great team that will support you from day one.
- Extensive onboarding: Company onboarding, regular training sessions and an open feedback culture
- A hybrid work model that allows for working in the office and remotely, flexible working hours, and the possibility of bringing your dog to the office.
- 30 EUR Urban Sports Club subsidy, 25% discount on Fit X membership.
- Quarterly team events, winter and summer parties, budget for our employees' birthdays and anniversaries

Watch our Culture Video to see what it's like to work at Zenjob: [Meet Zenjob - our culture, values ​​and team](https://www.youtube.com/watch?v=3H9EC_ce3jU)

If this has sparked your interest, we would be delighted to get to know you! Apply now and send us your documents.

## About Zenjob

## Company Overview
- **One-liner**: Zenjob is a digital staffing platform that connects companies with student temporary workers for flexible, short-term jobs in industries like logistics, hospitality, and retail.
- **Entity Type**: Private (Venture-backed)
- **Headquarters**: Berlin, Germany
- **Founded**: 2015
- **Founders**: Fritz Trott, Cihan Aksakal, Frederik Fahning

## Core Business
- Primary industry/industries: Staffing and temporary employment (temp staffing), Human Resources technology, Gig economy / flexible work.
- Target customers: B2B (companies in logistics, hospitality, retail, e-commerce, facility management, events, services) and B2C (students enrolled at German universities who want flexible side jobs).
- Mission or purpose statement: *“We believe technology can empower the workforce of tomorrow. Our goal is to create a world where people have full control over their work lives.”* [zenjob.com](https://www.zenjob.com/en/about-us/)

## Products & Services
- **Flex** – Short-notice, one-day shift staffing for urgent needs (sick leave, holiday cover). Bookable with as little as 3 hours’ notice via a fully digital self-service platform.
- **Temp** – Recurring shift staffing for businesses with ongoing needs; uses familiar, vetted Zenjobbers with personal support and AI-powered matching.
- **Pro** – Long-term support for projects, back office, or customer service by motivated working students (assignments 3–18 months, up to 20 hours/week).
- **Zenjob App (for Talents)** – Mobile app where students see available one-day jobs, apply, sign digital contracts, and manage their schedule.

All models are fully digital: from booking and matching to contract signing and time tracking.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding of €95.6M (as of most recent report) [career.zenjob.com](https://career.zenjob.com/about-us/)
- **Notable Investors/Partners**: Not explicitly listed in search results; venture-backed (investors likely include Acton Capital, Allianz X, and others from disclosed funding rounds).
- **Growth Signals**: 
  - 240+ employees, 45+ nationalities, 39+ cities covered [career.zenjob.com](https://career.zenjob.com/about-us/)
  - Now available in 42+ cities across Germany [zenjob.com](https://www.zenjob.com/en/about-us/)
  - Over 40,000 Zenjobbers (student workers) registered
  - Monthly: 20,000+ students matched to 12,000 jobs at 1,800+ companies [zenjob.com](https://www.zenjob.com/en/about-us/)
  - New HQ office in Berlin moved in July 2024 [career.zenjob.com](https://career.zenjob.com/about-us/)

## Competitive Advantages
- **Fully digital end-to-end platform** – Companies book workers, and students sign contracts via app; no paperwork.
- **AI-powered matching** – Smart algorithm selects the most suitable person for each shift based on skills, location, and availability.
- **Focus on the student talent pool** – Targets a motivated, educated, and flexible labor force (full-time university students) that competitors often overlook.
- **Speed** – Staff can be booked with only 3 hours’ notice for urgent needs.
- **Compliance & payroll handled** – Zenjob manages all administration for the temporary workers, reducing friction for both sides.

## Strategic Focus
Current priorities include expanding geographic coverage across Germany (42+ cities and growing), deepening AI-driven matching capabilities, and strengthening the platform for both Talents (students) and business customers through additional service models (Temp, Pro). The company is also investing in its employer brand and culture to attract top tech and operational talent.

## Why Work Here
- **Hybrid & flexible working** – Hybrid policy with remote options. [career.zenjob.com](https://career.zenjob.com/life-at-zenjob/)
- **Generous time off** – 28 vacation days per year, increasing to 30 after two years.
- **Learning & development** – €750 annual budget per employee for individual learning goals; Babbel subscription for language skills.
- **Mobility benefits** – €40/month via Navit for transportation of choice, plus JobRad bike leasing.
- **Health & wellness** – Discounted memberships at FitX and Urban Sports Club; ping-pong, pool tables, quiet meditation area.
- **Food & drink** – Fresh fruit and vegetables twice a week, monthly catered company lunch, digital food vouchers up to €112.50/month, barista coffee.
- **Dog-friendly office** – Pets welcome at the Berlin HQ.
- **Onboarding** – Structured 4-day Company Onboarding starting every 1st of the month, paired with a buddy for role-specific support.
- **Values-driven culture** – Emphasis on collaboration, transparency, creativity, and ownership. Core value: “#Helpful means working as a team.” [zenjob.com](https://www.zenjob.com/en/about-us/)
- **Diverse and international** – 45% female employees, 45+ nationalities represented.

## Sources
1. [career.zenjob.com – About Us](https://career.zenjob.com/about-us/)
2. [zenjob.com – About Us](https://www.zenjob.com/en/about-us/)
3. [zenjob.com – Main site](https://www.zenjob.com/en/)
4. [career.zenjob.com – Life at Zenjob](https://career.zenjob.com/life-at-zenjob/)
5. [jobs.ashbyhq.com/zenjob – Careers page](https://jobs.ashbyhq.com/zenjob)

## Other roles at Zenjob

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- [Performance Marketing Lead B2C & B2B  (f/m/d)](https://feeny.ai/job/performance-marketing-lead-b2c-b2b-f-m-d-zenjob-berlin-c2pc45pjrkyx) — Berlin, Germany
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