---
title: 'Working Student - Technical Support (m/f/d) at voize'
canonical: 'https://feeny.ai/job/working-student-technical-support-m-f-d-voize-berlin-kqtp7wk3dt6z'
type: 'job'
last_seen: '2026-09-07'
---

# Working Student - Technical Support (m/f/d) at voize

- **Company:** voize
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-19
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/voize/27427194-f309-4560-90bb-1fb919de05b7

## Job description

🎤 WHY VOIZE? BECAUSE WE'RE MORE THAN JUST A JOB!

voize is building AI companions for Europe's nurses - today, 200,000+ users rely on us every shift, and we're just getting started. We're a Berlin-based scaleup with $50M in Series A backing and the ambition to match, built by a team that cares. If you're driven, want to contribute to real impact, and thrive in an environment that moves quickly, we'd love to meet you.

💡 YOUR MISSION: KEEP 1,000+ CARE FACILITIES RUNNING

As a Working Student in Technical Support, you help keep 1,000+ care facilities running smoothly. When something breaks - a firewall, an integration mismatch, a regression - documentation stops. Your mission: catch it fast, fix it, and make sure it doesn't happen twice.

🚀 YOUR DAILY BUSINESS - NO TWO SHIFTS ARE ALIKE

- Own technical cases end-to-end - reproduce and isolate faults across app, network, and integrations
- Debug integrations and on-prem configs for German care software systems
- Untangle customer-side IT issues like firewalls, proxies, and certificates
- Monitor system health during your shift and support incident response
- Turn recurring issues into fixes - contribute to root-cause docs and runbooks

🤝 YOUR SKILLSET - WHAT YOU BRING TO THE TABLE

- Enrolled student (Bachelor's/Master's), ideally in Computer Science or related - active enrollment required for a Werkstudent contract
- Good Windows/Linux fundamentals and networking basics (firewalls, proxies, DNS, TLS)
- Nice to have: exposure to observability tools (Grafana, Sentry) and API/integration debugging, or eagerness to learn fast
- Available for rotating evening/weekend shifts, calm and clear under pressure
- German at C2 level, plus good English

🌱 GROWING TOGETHER - WHAT YOU CAN EXPECT AT VOIZE

- Flexible working hours because you know when you work best!
- reimbursement of the "Deutschlandticket"
- 25 days of vacation – and your birthday off

## ✨ READY TO TALK? APPLY NOW! 🚀

We look forward to your application and can't wait to meet you - no matter who you are or what background you have!

## About voize

## Company Overview
- **One-liner**: voize builds an AI companion for nurses that converts spoken notes into structured documentation, synced in real time to Electronic Health Records (EHRs), giving caregivers back up to 30% of their time per shift.
- **Entity Type**: Private (funded: Series A, Winter 2022 Y Combinator batch)
- **Headquarters**: Berlin, Germany
- **Founded**: 2020
- **Founders**: Fabio Schmidberger (CEO), Marcel Schmidberger (COO), Erik Ziegler (CTO)

## Core Business
- **Primary industry/industries**: Healthcare IT, AI-powered clinical documentation, skilled nursing and elder care
- **Target customers**: B2B – skilled nursing facilities, long-term care homes, and other healthcare providers employing frontline nurses
- **Mission or purpose statement**: “Give time back to those who care” – eliminate administrative burden so nurses can focus on people, not paperwork.

## Products & Services
- **[AI Companion for Nurses]**: A voice-based AI solution that runs locally on smartphones (no constant internet connection required). It listens as nurses speak during care, automatically structures and categorizes notes, and syncs them in real time to existing EHR systems. Designed for point-of-care documentation with offline capabilities.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding – $50M Series A (announced November 2025)
- **Notable Investors/Partners**: Balderton Capital (lead), HV Capital, Redalpine, Y Combinator (Winter 2022). Primary YC Partner: Nicolas Dessaigne.
- **Growth Signals**: 180,000+ nurses use voize; 1,100+ care facilities in Germany and Austria; 200M+ documented entries; 27% reduction in documentation time per shift; 9% more time on patient care; 15% reduction in staff turnover; care homes feature voize in job ads to attract nurses. The company is expanding into the US market.

## Competitive Advantages
- **Purpose-built for nursing** – developed in-house over tens of thousands of hours in care homes, not a generic AI repurposed for healthcare.
- **Offline-first architecture** – runs locally on smartphones, ensuring high data protection and continuous operation even when Wi-Fi fails, a first in healthcare AI.
- **Language & dialect support** – understands complex medical language, regional dialects, and non-native speakers, empowering diverse care teams.
- **Deep EHR integration** – bi-directional sync with all major EHRs for skilled nursing and long-term care, fitting naturally into existing workflows.

## Strategic Focus
- **European expansion and US market entry** – the $50M Series A will accelerate geographic growth and product development.
- **Expanding beyond documentation** – the AI companion will eventually cover all administrative workflows for frontline workers, starting with nursing.
- **Deepening integration with care facilities** – proven impact on nurse satisfaction and retention makes voize a tool that helps facilities attract and retain staff.

## Why Work Here
- **Culture & values**: Humans First, Aim for Epic, Act with Urgency, Care Always, Own the Outcome, Turn Complexity into Clarity. Emphasis on cross-functional collaboration, empathy, and making a real difference in healthcare.
- **Work policy**: Flexible work arrangements and remote-friendly policies – work from the Berlin office or from home, with the option to work from different EU countries.
- **Perks**: 30 vacation days + birthday off, Urban Sports Club membership, and a team that prioritizes connection and celebration alongside meaningful work.
- **Engineering culture**: “We make the complex simple” – the engineering team works on cutting-edge AI models, speech recognition, and offline mobile tech. High autonomy, iterative experimentation, and focus on results.

## Sources
1. [voize.ai – About](https://www.voize.ai/us/about)
2. [voize.ai – Careers](https://www.voize.ai/us/careers)
3. [voize.ai – Product](https://www.voize.ai/us)
4. [Y Combinator – voize](https://www.ycombinator.com/companies/voize)
5. [Tech.eu – voize lands $50M](https://tech.eu/2025/11/17/voize-lands-50m-to-bring-ai-where-its-needed-most-the-nursing-frontline/)

## Other roles at voize

- [Senior Backend Engineer - Kotlin (m/f/d) - Agent SDK](https://feeny.ai/job/senior-backend-engineer-kotlin-m-f-d-agent-sdk-voize-berlin-nzjc1q7p07ta) — Berlin, Germany
- [Customer Success Manager - High Touch (m/f/d)](https://feeny.ai/job/customer-success-manager-high-touch-m-f-d-voize-berlin-jw2s9kknbn7d) — Berlin, Germany
- [Jnr. Customer Success Manager - German Speaking (m/f/d)](https://feeny.ai/job/jnr-customer-success-manager-german-speaking-m-f-d-voize-berlin-gv7w56rz57zk) — Berlin, Germany
- [Technical Account Manager - US](https://feeny.ai/job/technical-account-manager-us-voize-new-york-wac94px6hhc9) — New York, NY
- [Senior DevOps Engineer (m/f/d) - healthcare AI](https://feeny.ai/job/senior-devops-engineer-m-f-d-healthcare-ai-voize-berlin-x9210nvrd6jh) — Berlin, Germany
- [Sales Development Representative (m/f/d) - SaaS](https://feeny.ai/job/sales-development-representative-m-f-d-saas-voize-berlin-x1fzqhayb1ze) — Berlin, Germany
- [Senior Fullstack Engineer (m/f/d) - AI Health tech](https://feeny.ai/job/senior-fullstack-engineer-m-f-d-ai-health-tech-voize-berlin-dzwcqj5vkmkc) — Berlin, Germany
- [Growth Marketing Manager (f/m/d)](https://feeny.ai/job/growth-marketing-manager-f-m-d-voize-berlin-394n46303zcv) — Berlin, Germany
- [Engineering Manager (m/f/d)](https://feeny.ai/job/engineering-manager-m-f-d-voize-berlin-5cybwrr8jgc9) — Berlin, Germany
- [Senior Community Manager - B2B (m/f/d)](https://feeny.ai/job/senior-community-manager-b2b-m-f-d-voize-berlin-s00tc8j1ahnf) — Berlin, Germany