---
title: 'Workplace Experience Specialist at Fictiv'
canonical: 'https://feeny.ai/job/workplace-experience-specialist-fictiv-oakland-ed983qa5ptxj'
type: 'job'
last_seen: '2026-10-30'
---

# Workplace Experience Specialist at Fictiv

- **Company:** Fictiv
- **Location:** Oakland, CA
- **Posted:** 2026-10-27
- **Last confirmed live:** 2026-10-30
- **Apply:** https://job-boards.greenhouse.io/fictiv/jobs/8918487002

## Job description

## About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Workplace Experience Specialist

The Workplace Experience Specialist is the heartbeat of the Oakland office — the person who makes it feel like a place people want to be. This role owns the day-to-day operations, guest experience, and event coordination that keep our Oakland office running smoothly and reflecting the MISUMI Americas brand at its best.

Reporting to the Chief of Staff, this is a highly visible role that touches every part of the company. The right person is proactive, organized, and genuinely energized by creating exceptional environments and experiences for the people around them. They operate with ownership and care, handle logistics seamlessly, and build the kind of workplace culture that makes MISUMI Americas a great place to work and visit.

The position will require travel of up to 25 percent as needed.

Areas of Responsibility: Essential Functions

Office Operations

- Owns the day-to-day operations of the Oakland office — reception, meeting room readiness, AV setup, and catering.
- Partners with teams in advance when they plan to use the space for onsites or team gatherings, coordinating room availability, arrangements, and logistics.
- Handles incoming and outgoing mail, packages, and deliveries; manages package storage and timely forwarding to employees.
- Maintains a full inventory of office supplies and manages upkeep of office aesthetics, plants, and decorations.
- Coordinates office maintenance, repairs, janitorial services, and safety inspections.
- Serves as primary contact with Property Management for all annual inspections and ad-hoc requests.
- Ensures workplace health and safety protocols are followed; maintains emergency preparedness kits and evacuation plans.
- Manages office groceries, kitchen stocking, and weekly refrigerator and snack cleanup.
- Coordinates lunch ordering for employees on in-office days and manages office budget, invoices, and reporting.

Guest Experience

- Champions a world-class guest experience for every visitor to the Oakland office.
- Arranges transportation, accommodations, dining, and activities for visiting team members and guests.
- Builds preferred vendor relationships to consistently deliver exceptional hospitality.
- Develops guides, internal memos, and manages communication channels to support local employees and their visitors.

Event Coordination

- Leads the planning and execution of local MISUMI Americas events — team gatherings, happy hours, holiday celebrations, and office kickoffs.
- Partners with other office coordinators for large cross-office events.
- Works directly with managers to design onsite experiences tailored to their team's needs, including leadership meetings and team kickoffs.
- Builds the SOPs and feedback loops that make each event better than the last.
- Manages local partnership programs and employee perks.

Culture & Employee Experience

- Shapes the Oakland office into a place that reflects MISUMI Americas' values and brand — visually, culturally, and operationally.
- Serves as the welcoming point of contact for new team members; supports onboarding and integration.
- Manages office access and badge administration.
- Sources and procures gifts for company customers, partners, and investors for special occasions.
- Drives seasonal and community engagement programs that strengthen the team.
- Assesses and redesigns space needs as required; collaborates with IT on equipment and infrastructure.

Vendor Management

- Maintains and grows the office's vendor ecosystem — managing contracts, renewals, and performance reviews.
- Builds preferred vendor relationships across key event and operations categories.
- Prepares monthly expense reports and keeps digital records organized and current.

Desired Traits: Distinguished skills, abilities, features, character, and quality.

- 3+ years of experience in office operations, workplace experience, executive support, or a related role.
- Exceptional organizational skills and attention to detail — you manage multiple priorities without dropping the ball.
- A proactive, service-oriented mindset — you anticipate needs before they become problems.
- Strong interpersonal skills and a warm, professional presence with employees, guests, and vendors alike.
- Experience coordinating events of varying scale, from small team gatherings to large company-wide celebrations.
- Comfort with ambiguity and change — MISUMI Americas is a fast-moving, growing organization and this role evolves with it.
- Proficiency with productivity and communication tools (Slack, Google Calendar, expense platforms).
- Experience managing vendor relationships and office budgets is a plus.
- A genuine passion for building culture and creating environments where people do their best work.

All employees are expected to maintain and contribute to the QMS.

Benefits include, but are not limited to:

- Comprehensive medical and dental coverage
- 401(k) plan
- Generous PTO and leave programs

The salary range for the role is $85,000 - $110,000 per year, depending on experience. We’re actively seeking teammates who:

- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.

## About Fictiv

## Company Overview
- **One-liner**: Fictiv provides a digital operating system for custom manufacturing, connecting product creators with a global network of vetted manufacturers to source custom mechanical parts quickly and efficiently.
- **Entity Type**: Private (Series E, last funding round May 2022)
- **Headquarters**: San Francisco, California, United States, with additional offices in Guangzhou, China; Phoenix, Arizona; Pune, India; and Bengaluru, India
- **Founded**: 2013
- **Founders**: Dave Evans and Nathan Evans

## Core Business
- **Primary industry**: Custom manufacturing / Digital supply chain services
- **Target customers**: B2B, serving early-stage startups to Fortune 500 enterprises across industries such as automotive, medical devices, robotics, and consumer electronics
- **Mission / Purpose**: “To enable product creators to innovate” by building the world’s operating system for custom manufacturing – making it possible to build hardware at the speed of software.

## Products & Services
- **Digital Manufacturing Platform**: An integrated online system for quoting, design for manufacturability (DFM) feedback, order management, and real-time tracking. Supports 3D printing, CNC machining, injection molding, and urethane casting, with lead times as fast as 1–2 days.
- **Global Manufacturing Network**: A managed network of manufacturing partners across the U.S., Mexico, India, China, and Japan, offering supply chain resilience and regional sourcing flexibility.
- **Technical Program Management**: Hands-on support from Fictiv engineers and program managers to guide customers from prototype through full-scale production.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised – $200M (as of Series E in May 2022)
- **Notable Investors/Partners**: Includes Honeywell, Intel, Bill Gates (via Gates Frontier), and other institutional investors [fictiv.com](https://www.fictiv.com/about-us)
- **Growth Signals**: 
  - Over 35 million parts manufactured to date [fictiv.com](https://www.fictiv.com/)
  - Served more than 5,000 companies
  - Expanded to four global Centers of Excellence (U.S., Mexico, India, China) to reduce supply chain risk
  - Active hiring across engineering, sales, and operations (51 active jobs on Greenhouse as of mid-2026)

## Competitive Advantages
- **Digital-first OS for manufacturing**: Combines an automated quoting and DFM engine with a vetted global network, reducing the typical friction of custom part sourcing.
- **Speed and traceability**: Parts delivered in as fast as 24 hours, with full traceability and trackability at every step.
- **Global, multi-region supply chain**: Customers can choose supply regions (U.S., Mexico, India, China, Japan) to mitigate geopolitical and logistics risk.
- **Enterprise-grade quality management**: Integrated quality control and program management support, appealing to Fortune 500-level production requirements.

## Strategic Focus
- **Scaling global manufacturing hubs**: Expanding in-region Centers of Excellence to offer faster, lower-risk production close to customers.
- **AI and automation**: Using artificial intelligence to accelerate quoting, DFM feedback, and supply chain decisions (including in employment decisions for internal operations).
- **Deepening enterprise relationships**: Targeting large OEMs and regulated industries (medical, aerospace, automotive) with compliance and traceability features.
- **Platform ecosystem**: Enhancing the digital platform with new materials, finishes, and real-time analytics to further reduce time-to-market for hardware innovators.

## Why Work Here
- **Culture & values**: Emphasizes a “Service Mentality” (value #2), collaboration, diversity, and autonomy. Described as a passionate team across multiple global offices.
- **Work policy**: Remote-friendly environment with systems to keep distributed teams connected. Offices in San Francisco, Guangzhou, Phoenix, Pune, and Bengaluru.
- **Perks and benefits**:
  - Monthly virtual work stipend
  - Wellness perks
  - Paid volunteer days
  - Learning and development stipend (Udemy Business courses, continued education stipends)
  - Leadership coaching for high performers
  - Paid parental leave
  - Equity options
- **Engineering culture**: Access to modern tools (Salesforce, data engineering, integrations) and direct exposure to executive leadership; strong focus on career growth and autonomy.

## Sources
1. [Fictiv Careers Page](https://www.fictiv.com/careers)
2. [Fictiv Main Website](https://www.fictiv.com/)
3. [Fictiv About Us Page](https://www.fictiv.com/about-us)
4. [Crunchbase – Fictiv](https://www.crunchbase.com/organization/fictiv)
5. [Greenhouse Job Board – Fictiv](http://job-boards.greenhouse.io/fictiv)

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