---
title: 'Workplace Experience Specialist at HelloFresh'
canonical: 'https://feeny.ai/job/workplace-experience-specialist-hellofresh-toronto-sz6ymsf6dgqg'
type: 'job'
last_seen: '2026-09-15'
---

# Workplace Experience Specialist at HelloFresh

- **Company:** HelloFresh
- **Location:** Toronto, Canada
- **Compensation:** $65k–$75k
- **Posted:** 2026-08-14
- **Last confirmed live:** 2026-09-15
- **Apply:** https://careers.hellofresh.com/global/en/job/8126471?gh_jid=8126471

## Job description

S'more about the team

The Workplace Experience Specialist role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus is a high-functioning, inclusive, and engaging hub for employees within a matrix organization. You will lead the workplace strategy, overseeing facility operations, space planning, and local engagement programs to foster a productive and vibrant culture.

This is a fully on-site role from Monday to Friday.

Lettuce share what this role will be responsible for

Campus Operations & Facility Management

- Direct Office Operations: Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.
- Vendor & Contract Management: Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.
- Health & Safety Compliance: Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.
- Budgeting: Manage the workplace budget, including office supplies, catering, facilities repairs, and campus improvement projects.

Workplace Strategy & Space Planning

- Capacity Management: Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.
- Design & Optimization: Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.
- Policy Ownership: Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.

Employee Experience & Engagement

- Engagement Programs: Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.
- DEI & Well-being: Work with our ERGs to drive initiatives related to diversity, equity, and inclusion (DEI) and employee well-being within the physical workspace.
- Onboarding Support: Manage the onboarding experience for new hires, ensuring their onboarding, orientation (including leading new hire presentations when required), workspace and tools are ready for a seamless start.
- People Team Support: Provide administrative support to the people team on an as needed basis.

Leadership & Team Management

- Team Collaboration: Collaborate closely with Workplace Experience Admin to ensure smooth workplace experience for all employees.
- Strategic Advocacy: Collaborate with senior leadership to shape long-term workplace strategies and advocate for investments in facilities and technology.
- Culture of Excellence: Foster a culture of innovation and proactive problem-solving within the workplace team.
- All other duties, as assigned

Sound a-peeling? Here's what we're looking for

- Experience: A combination of education in Human Resources and 3+ years of experience in Human Resources, Office Management, Facilities Management, or Workplace Strategy.
- Project Management: Proven experience in managing office moves, renovations, or large-scale process improvements.
- Stakeholder Management: Strong ability to engage and influence senior business leaders and manage diverse stakeholder needs.
- Adaptability: Ability to thrive in a high-pressure, quickly changing environment with a great deal of ambiguity.
- Communication: Exceptional interpersonal skills with a "customer-service" mindset toward employee experience.
- Tools: Proficiency in office management software, space planning tools, and Microsoft Office Suite.

Let’s cut to the cheese, this is why you'll love it here

- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

## #LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today. Toronto, ON Pay Range $65,000—$75,000 CAD

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

## Other roles at HelloFresh

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- [People Specialist](https://feeny.ai/job/people-specialist-hellofresh-sydney-new-south-wales-64zjg0jfhp93) — Sydney New South Wales, Australia
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