---
title: 'Workplace Manager at Cialfo'
canonical: 'https://feeny.ai/job/workplace-manager-cialfo-delhi-h3mf83nwk2e3'
type: 'job'
last_seen: '2026-09-13'
---

# Workplace Manager at Cialfo

- **Company:** Cialfo
- **Location:** Delhi, India
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-13
- **Apply:** http://www.cialfo.co/careers?gh_jid=6166522004

## Job description

This position is with [Manifest Global](https://www.manifest.inc/about-us), which also includes trailblazer brands such as Cialfo, Explore, BridgeU, FlowAI, Kaaiser and Edugo.

What This Role Is

Manifest's Delhi presence has outgrown the space built for it. Teams are already working past the office's comfortable capacity, spread across multiple locations that were never meant to be a permanent arrangement. None of this is a crisis, it's what happens when a company grows faster than its physical footprint, and it's exactly the moment where the right person in this role stops being optional.

Delhi isn't just another office in Manifest's portfolio. It's the seat of leadership presence for the India operation, the hub where teams across functions actually sit together, and the place counselors, schools, partners, and colleagues from other Manifest markets walk into when they want to know who Manifest really is. Every one of those visits is a moment where the space either backs up what Manifest says about itself or quietly undercuts it.

This role owns that experience end to end: the daily rhythm of the office, the moment a global colleague or client walks through the door, and the active work of consolidating fragmented locations into something coherent as the team grows into it. You lead the team that makes all of this happen, not just the space itself.

You own making Manifest's Delhi offices feel like the front door to the company, for the people who work there every day and the people who visit once and need to leave convinced.

What Makes This Role Different

Most workplace roles ask you to maintain something that's already finished, on a schedule that rarely changes. This one hands you a real, funded expansion still being decided, a team to build and lead, and a visitor experience that has to hold up for people who are seeing Manifest for the first time, sometimes from another country entirely. Few workplace hires get to shape all three at once, while the daily operation never stops running underneath them.

This isn't a nine-to-six role, and it shouldn't be sold as one. Things break outside office hours, visitors arrive on tight schedules, and a consolidation project doesn't pause for the weekend. The person who thrives here is energized by being the one who's reachable, not someone counting down to being off the clock.

## What You Own

Day-to-Day Office Experience

- Own how it feels to walk into a Manifest office in Delhi every day, and set the standard for what's stocked, maintained, and fixed before someone has to ask
- Be the first call when something breaks or goes wrong, in or out of standard hours, and be fast enough that people trust you'll handle it
- Own workplace safety and compliance as a baseline that never slips, even as the space itself keeps changing

Visitor, Client, and Global Colleague Experience

- Own the experience of every external visitor and every colleague from another Manifest market who walks through the Delhi office, from the first message about their visit to the moment they leave
- Design a hosting standard that makes Delhi feel like a genuine front door to Manifest, not a stop on someone's itinerary
- Anticipate what a visiting counselor, client, or global teammate needs before they have to ask for it

## Team Leadership

- Hire, coach, and lead the office personnel team responsible for keeping Delhi running, and hold them to the same standard of speed and care you bring yourself
- Build a team that can be trusted to make good calls without escalating everything to you, while still knowing exactly when something does need you
- Create the kind of team culture where being hands-on and responsive is a shared standard, not just your personal habit

The Expansion and Consolidation Project

- Own the workplace side of consolidating fragmented office locations into a coherent, unified space as the India team grows
- Partner directly on space planning, layout, and build-out decisions as a real voice in shaping them, not as someone informed after the fact
- Manage the disruption of a live office project without letting daily operations or visitor experience feel the difference

Vendor, Budget, and Cross-Functional Partnership

- Own vendor relationships and negotiate contracts that protect Manifest's interests as the footprint grows
- Manage the workplace budget with real financial discipline, treating it as a resource to use well, not just spend
- Be the connective tissue between Talent, IT, Finance, and brand leaders who all depend on the workplace working, bringing data and firsthand observation to the case for what it needs

What Success Looks Like

The markers below reflect where the Delhi offices are today. We'll calibrate the specifics once you're in the seat. These are directional, not fixed.

In the first weeks, you've walked every Delhi location, met the team you're inheriting or building, and formed a real point of view on what's working, what's fragile, and what the expansion needs to get right.

By mid-period, the daily experience of Manifest's Delhi offices is visibly better, visitors and global colleagues leave with a strong impression, and your team is operating with real ownership rather than waiting on direction.

In the long term, Delhi's offices function the way the rest of Manifest's ambition suggests they should, coherent, well-hosted, and built to hold the next phase of growth instead of straining against it.

The specifics will be calibrated once you're in the role. The direction won't change.

## What You Bring

You've run a workplace or office function before, and you've led a team doing it, not just executed solo. You know the difference between keeping a space clean and actually managing an experience, and you think in projects, comfortable holding a vendor negotiation, a visitor's arrival, and a same-day fix for something broken in the same afternoon.

You're genuinely hands-on. You'd rather fix the problem yourself than write a ticket about it, and you don't wait for permission to act when something needs handling now. Being reachable outside standard hours doesn't drain you, it's part of what makes you good at this.

You communicate well across people who don't share a common language for the same problem, an IT lead, a visiting client, a teammate flying in from another market, and you can host or coordinate all of them without losing your footing.

Most importantly, you read the description of what Delhi is becoming for Manifest and your first reaction was not "that sounds like a lot of moving pieces," it was "I want to be the person who makes all of those pieces, and the people running them, work together." That's the person this role is for.

## Why Manifest

Manifest Global is building the infrastructure for global human capital mobility, connecting students, schools, universities, and employers across 150+ countries. Our portfolio spans Cialfo (AI-powered college counseling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counseling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system which changes that. $91M raised. Still early.

For this role specifically: Delhi is where Manifest's India ambition either becomes real or stays a plan on paper, for the people who work there and the people who visit once and form their whole impression of the company from that single trip. This role decides which one it is.

Manifest Global is building the infrastructure for global human capital mobility, operating across 150+ countries.

## About Cialfo

## Company Overview
- **One-liner**: Cialfo provides an AI-powered college counseling and application platform that connects students, counselors, and universities to streamline the higher education admission process.
- **Entity Type**: Private (Series B extended to $60M total funding)
- **Headquarters**: Singapore, Singapore
- **Founded**: 2017 (company roots trace back to 2010 as an offline consultancy)
- **Founders**: Rohan Pasari (CEO), Stanley Chia (COO), William James Hund (CPO)

## Core Business
- Primary industry/industries: Educational Technology (EdTech), Higher Education
- Target customers: B2B — K-12 schools and universities, with end-users being high school students, school counselors, and university admissions teams
- Mission statement: "To create a world where every student, regardless of their ethnicity, nationality, socio-economic status, and learning preference, gets equal access to higher education"

## Products & Services
- **Cialfo Platform**: An all-in-one AI-powered college counseling workflow platform for K-12 schools. Integrates with UCAS, Common App, and Parchment to help counselors manage student applications, track progress, and streamline operations.
- **Direct Apply**: A proprietary technology that lets students use a single application form to apply to 75,000+ programs across 1,000+ universities globally.
- **Explore by Cialfo**: A product launched in 2025 for universities to reach and engage with prospective students worldwide.
- **Profile Builder & University Exploration**: Student-facing tools that help learners make informed decisions about college and career paths.
- **Online University Fair**: A virtual event platform launched during COVID-19, which connected 18,000+ students across 128 countries with 95 universities.

## Market Standing
- **Valuation**: Not publicly disclosed (last known round details below)
- **Key Metric**: Total funding of $60M (Series B of $40M in 2022 led by Square Peg and SEEK Investments, plus a $20M extension led by Tiger Global in the same year).
- **Notable Investors/Partners**: Square Peg, SEEK Investments, Tiger Global, SIG Global, Vulcan Capital, DLF Venture, SEEDS Capital, Cercano Management, January Capital, Alto Partners, Lim Teck Lee, Govin Capital, Koh Boon Hwee.
- **Growth Signals**: Recognized as one of the "World’s Top EdTech Companies (2024)" by TIME and Statista; named a finalist for "Digital Innovation of the Year" at the PIEoneer Awards 2024; certified as a "Great Place to Work" in both India and Singapore; operates in 100+ international markets; over 100 years of combined team experience; official technology partner of the 2024 IC3 Regional Forums.

## Competitive Advantages
- **Integrated Ecosystem**: Partnerships with major platforms (UCAS, Common App, Parchment) and a proprietary Direct Apply system for 75,000+ programs create a deep moat against point-solution competitors.
- **99.99% Platform Uptime**: Built on AWS infrastructure, ensuring reliability during peak admissions seasons — a critical trust factor for schools.
- **AI-Powered Workflows**: Reduces administrative burden on counselors with dynamic reporting, automated application prep, and instant live chat support (7-second response time, 100% issue resolution).
- **Global Reach**: Presence in 100+ markets with teams in Singapore, India, China, and the US, giving them unique cross-cultural insight into the admissions landscape.
- **High Customer Satisfaction**: 96% counselor satisfaction rate with contracts spanning 7+ years, signaling strong retention.

## Strategic Focus
- **Scale to 100 Million Students**: Ambitious goal to make higher education accessible at an unprecedented volume through AI-driven solutions.
- **Product Expansion**: Recent launch of "Explore by Cialfo" for universities, broadening their product suite beyond K-12.
- **Deepen AI Integration**: The company is "reshaping the higher education landscape" with cutting-edge AI, meaning investment in machine learning and automation is likely a core engineering focus.
- **Global Footprint Growth**: With offices in Singapore (HQ), New Delhi, Shanghai, and Washington DC, the company is building infrastructure to serve a truly international customer base.

## Why Work Here
- **Culture & Diversity**: Strong emphasis on DEI; 53% of the workforce is women. The careers page explicitly states "Inclusion Isn’t an Initiative — It’s Who We Are."
- **Mission-Driven**: Work directly impacts global education access — a compelling purpose for many job seekers.
- **Award-Winning Workplace**: Certified "Great Place to Work" in both India and Singapore. Recognized on HolonIQ’s list of 50 most promising EdTech startups in Southeast Asia.
- **Engineering Environment**: Focus on scalable, reliable technology (99.99% uptime, AWS infrastructure) that "powers global student success." The engineering culture appears mature and product-focused.
- **Growth Trajectory**: With $60M in Series B funding, a growing global team, and recent product launches, the company is in an expansion phase offering career growth opportunities.
- **Remote/Office Policy**: Not explicitly disclosed, but the presence of multiple global offices (Singapore, New Delhi, Shanghai, Washington DC) suggests a hybrid or flexible model, especially given the international nature of their team and customers.

## Sources
1. [Cialfo Website](https://www.cialfo.co/)
2. [Cialfo About Us](https://www.cialfo.co/about-us)
3. [Cialfo Our Story](https://www.cialfo.co/our-story)
4. [Cialfo Our Team](https://www.cialfo.co/our-team)
5. [Cialfo Careers](https://www.cialfo.co/careers)

## Other roles at Cialfo

- [Operations Specialist](https://feeny.ai/job/operations-specialist-cialfo-delhi-twspaz6kt044) — Delhi, India
- [Senior Talent Operations Specialist](https://feeny.ai/job/senior-talent-operations-specialist-cialfo-delhi-p5crf3404bqq) — Delhi, India
- [Senior Talent Acquisition Specialist](https://feeny.ai/job/senior-talent-acquisition-specialist-cialfo-delhi-fgnhhwgjr9fh) — Delhi, India
- [Head of Talent](https://feeny.ai/job/head-of-talent-cialfo-delhi-ptmaw1crqzra) — Delhi, India
- [Client Partner, K12 - Cialfo](https://feeny.ai/job/client-partner-k12-cialfo-cialfo-india-m4hfy9b2j2zh) — India
- [Client Partner, Cialfo](https://feeny.ai/job/client-partner-cialfo-cialfo-hanoi-54x4jjntms9v) — Hanoi, Vietnam
- [Program Manager](https://feeny.ai/job/program-manager-cialfo-delhi-74mqya0ecev7) — Delhi, India
- [Vice President, Global Growth and Marketing](https://feeny.ai/job/vice-president-global-growth-and-marketing-cialfo-delhi-11dgtegq8mp0) — Delhi, India
- [Vice President, Global Growth and Marketing](https://feeny.ai/job/vice-president-global-growth-and-marketing-cialfo-singapore-mxn0t032jp7x) — Singapore
- [Pre Counselling Advisor](https://feeny.ai/job/pre-counselling-advisor-cialfo-delhi-av009nkmej3e) — Delhi, India