---
title: 'Workplace Operations Specialist (Contract) at Zip'
canonical: 'https://feeny.ai/job/workplace-operations-specialist-contract-zip-new-york-0jtfacts7ser'
type: 'job'
last_seen: '2026-09-05'
---

# Workplace Operations Specialist (Contract) at Zip

- **Company:** [Zip](https://feeny.ai/companies/zip)
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-05
- **Apply:** https://jobs.ashbyhq.com/zip/894c1641-f395-4211-857e-6495f8b7c28a

## Job description

## ABOUT ZIP

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

## YOUR ROLE

As a Workplace Operations Specialist, you’ll bring a blend of hospitality, operational excellence, and strategic thinking to everything you do. This role requires 5 days in office during business hours to ensure an excellent onsite employee and visitor experience. This role is a 1 year contract with the possibility of extension and conversion.

You support the day-to-day operations of the New York office while helping deliver workplace experiences that bring Zip’s culture to life.

This role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests.

## YOUR RESPONSIBILITIES

Workplace Operations

- Support daily operations of the New York office, ensuring a clean, organized, and functional environment.
- Act as the first point of contact for workplace-related questions and requests.
- Manage office supplies (ordering, stocking, organizing, and replenishment).
- Coordinate deliveries (ordering, receiving, unpacking, and recycling packaging).
- Maintain shared spaces including kitchens, snack areas, and meeting rooms.
- Support seating plans, space coordination, and occasional office moves.
- Manage room bookings and ensure spaces are set up appropriately.
- Submit and track facilities requests and resolve day-to-day office issues.

Vendor Coordination

- Coordinate vendor services including janitorial, facilities, and food programs.
- Build strong working relationships with vendors and building management.
- Track service schedules and ensure consistent service delivery.
- Escalate issues or service gaps as needed.
- Partner with building management on office operations, updates, and compliance needs.

Workplace Experience, Events & Culture

- Support planning and execution of office events, socials, and celebrations.
- Coordinate logistics for ERG programming, learning sessions, and onsite initiatives.
- Manage office communications related to events, updates, and workplace operations.
- Support seasonal moments (decorations, cultural events, employee recognition).
- Assist with food & beverage programs and overall hospitality experience.
- Help create a positive, engaging, and inclusive office environment.

Guest Experience & Office Presence

- Welcome guests and provide a strong first impression of the office.
- Coordinate visitor access and liaise with building management as needed.
- Conduct office tours for new hires and visitors.
- Manage guest logistics including passes, notifications, and coordination.

Cross-Functional Collaboration

- Partner with Workplace, People Ops, and other internal teams to support workplace initiatives.
- Communicate updates clearly around operations, events, and workplace changes.
- Contribute to improving workplace processes and playbooks over time.

## WHAT SUCCESS LOOKS LIKE

- The New York office runs smoothly and reliably day-to-day
- Employees have a consistently positive and seamless workplace experience
- Vendors are accountable and delivering high-quality service
- Workplace programs (events, food, culture) are well-executed and engaging
- The office is clean, organized, and operationally efficient

The hourly rate for this role is $50/hour. The rate for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

## About Zip

## Company Overview
- **One-liner**: Zip is the AI platform for enterprise procurement, orchestrating the entire purchasing process from intake to pay for large organizations.
- **Entity Type**: Private (Series D, $371M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Rujul Zaparde (CEO), Lu Cheng (CTO), Felix Meng (GTM)

## Core Business
- **Primary industry/industries**: Procurement orchestration, spend management, AI-powered enterprise software
- **Target customers**: B2B, primarily large enterprises and mid-market companies (e.g., T-Mobile, OpenAI, AMD, Mars, Dollar Tree, Anthropic)
- **Mission or purpose statement**: "To unblock innovation by helping businesses procure with the fastest process, least risk, and best value."

## Products & Services
- **Intake-to-Procure**: AI-powered platform that guides every purchasing request from intake through approval, automating workflows and policy enforcement.
- **Procure-to-Pay**: Automates purchase orders and invoice processing to close the books faster.
- **Supplier Onboarding**: Streamlines the process of vetting and onboarding new suppliers.
- **Sourcing**: Improves RFx management with AI-driven decision support.
- **Global Payments**: Ensures accurate, compliant payments globally with AI oversight.
- **Vendor Cards**: Controls card spend with real-time visibility and intelligent controls.
- **AI Superagents**: A fleet of AI agents that automate real procurement work, such as the first AI Agent that saved a customer 1,400 hours.
- **App Studio**: Allows customers to build custom integrations and extensions on the Zip platform.

## Market Standing
- **Valuation/Market Cap**: $2.2 billion (most recent valuation, per company about page)
- **Key Metric**: Total Funding of $371M; Annual Revenue estimated at $22.0M (per LinkedIn data)
- **Notable Investors/Partners**: Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, Y Combinator. Partners include major ERP and systems integrators.
- **Growth Signals**: Headcount grew 62.1% YoY to 690 employees. Recognized as a Gartner Magic Quadrant Visionary for Source-to-Pay Suites 2026, Forbes Fintech 50, and Fast Company Most Innovative Companies. Customers have saved over $6.8 billion and processed over $500 billion in spend.

## Competitive Advantages
- **Category Creator**: Pioneered the "intake and orchestration" category in procurement, giving them a first-mover advantage and deep product moat.
- **AI-Native Platform**: Built from the ground up with AI, not retrofitted, allowing for more powerful automation and insights (e.g., AI Superagents).
- **Enterprise Transformation Office**: An in-house advisory team of former CPOs from major enterprises (UnitedHealth, MGM, Discover, NASA) that helps customers redesign their procurement operations, ensuring high-value outcomes and deep customer stickiness.
- **Strong Customer Base**: Trusted by high-profile, innovation-driven companies like OpenAI and Anthropic, which serves as a powerful reference and validation.

## Strategic Focus
- **AI-First Innovation**: Continuing to invest heavily in AI agents to automate more complex procurement tasks and drive efficiency.
- **Global Expansion**: Supporting payments in 140+ countries and operating in 13 countries, with a focus on scaling globally.
- **Platform Depth**: Expanding the platform's capabilities (e.g., App Studio, Vendor Cards) to become the single system of record for all procurement activity.
- **Enterprise Adoption**: Deepening relationships with large enterprises through the Enterprise Transformation Office and ensuring compliance and control at scale.

## Why Work Here
- **Culture & Values**: Emphasizes speed, collaboration ("Win as one"), and a bias for action ("Be the underdog," "Go upstream"). Described as a highly cross-functional and supportive environment where employees are encouraged to "dream big and build even bigger."
- **Remote/Hybrid/Office Policy**: Based in San Francisco, CA. The careers page mentions "catered in-office meals" and a "commuter benefit," suggesting a strong in-office or hybrid culture.
- **Notable Perks**: Start-up equity, health/vision/dental coverage, flexible PTO, generous home office stipend, parental leave, well-being resources, 401k plan, and shiny new Apple equipment.
- **Engineering Culture**: Product leaders from Apple, Airbnb, and Meta. The engineering blog is highlighted, and the team is described as turning concepts into high-quality realities quickly. The company is building a "Developer Platform" team, indicating investment in internal tooling and developer experience.
- **Growth Opportunity**: With 104 active job postings and rapid headcount growth, there is significant opportunity for career advancement and impact in a high-growth, well-funded company.

## Sources
1. [ziphq.com](https://ziphq.com/careers)
2. [ziphq.com](https://ziphq.com/)
3. [zip.com](https://zip.com/about)
4. [linkedin.com](https://www.linkedin.com/company/theziphq)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/zip)

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