---
title: 'Workplace Operations Specialist at Golden Pet Brands'
canonical: 'https://feeny.ai/job/workplace-operations-specialist-golden-pet-brands-burbank-north-hollywood-289n2nzvk10p'
type: 'job'
last_seen: '2026-09-06'
---

# Workplace Operations Specialist at Golden Pet Brands

- **Company:** Golden Pet Brands
- **Location:** Burbank/north Hollywood, CA
- **Posted:** 2026-08-26
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/goldenpetbrands/jobs/4726418005

## Job description

Creating a world where pets live longer, healthier lives, from their very first meal.

[Learn more about our brands.](https://goldenpetbrands.com/our-brands)

We’re Looking For A: Workplace Operations Specialist

Location: Onsite (Burbank/North Hollywood, CA)

What You’ll Be Doing: The Workplace Operations Specialist is an onsite role responsible for creating a welcoming, organized, and engaging workplace experience for employees, talent, guests, and production partners at our Burbank office and production studio. This role serves as a key point of contact for day-to-day office operations, workplace services, employee inquiries, vendors, office events, and production studio support.

This hands-on, service-oriented role blends traditional office management and administrative responsibilities with studio and hospitality support. The Workplace Operations Specialist helps manage the details behind a well-run office, while coordinating employee events, celebrations, meetings, company gatherings, talent visits, and studio activities for an overall exceptional employee experience. Responsibilities include supporting guest and talent arrivals, communicating parking, directions, access, and other studio information, coordinating catering and lunches, and helping ensure office and studio spaces are prepared and ready for daily activities.

- Manage day-to-day operations of the Burbank office and production studio, ensuring spaces are organized, welcoming, stocked, and ready to support employees and guests.
- Serve as a primary point of contact for employee workplace inquiries and requests, providing responsive, service-oriented support and coordinating with the appropriate internal teams as needed.
- Support talent, production guests, vendors, and visitors by coordinating arrival details, including parking, directions, building access, studio information, and other onsite logistics, and provide a warm, professional welcome upon arrival.
- Coordinate catering, lunches, snacks, beverages, and other hospitality needs for employees, meetings, productions, talent visits, and company events.
- Support the planning and execution of employee events, celebrations, meetings, office gatherings, and studio activities, including scheduling, setup, catering, supplies, signage, and day-of logistics.
- Manage office and studio supplies, equipment, kitchen and breakroom needs, refreshments, and workplace amenities, including monitoring inventory and coordinating ordering and replenishment.
- Submit and track facilities work orders and coordinate maintenance, repairs, cleaning, security, building access, and other workplace needs with vendors, building management, and internal partners.
- Prepare and maintain meeting rooms, common areas, studio spaces, and guest areas to ensure they are clean, organized, appropriately stocked, and ready for employees, talent, guests, and scheduled activities.
- Maintain workplace and studio documentation, vendor information, schedules, communications, and resources, ensuring employees and guests receive accurate and timely information.
- Partner cross-functionally with People, Production, IT, Facilities, vendors, and other teams to anticipate needs, resolve day-to-day issues, and continuously improve the employee, guest, and studio experience.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

- 2-4 years of experience in workplace operations, office management, or a related role
- Strong organizational and administrative skills with exceptional attention to detail.
- Warm, polished, and professional presence with a strong hospitality and service mindset.
- Excellent written and verbal communication skills.
- Ability to interact professionally and appropriately with employees, executives, talent, guests, vendors, and production partners.
- Comfortable juggling multiple priorities and responding to changing needs in a fast-paced office and studio environment.
- Proactive, resourceful, and solutions-oriented with strong follow-through.
- Ability to anticipate needs and independently resolve routine workplace and guest-service issues.
- Sound judgment and discretion when handling confidential or sensitive information.
- Strong collaboration skills and ability to work effectively across multiple teams.
- Ability to occasionally work flexible hours based on production schedules, events, talent visits, and company activities.

Golden Perks & Benefits:

- Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
- Annual bonus
- We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
- 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
- Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. [Learn more.](https://www.goldenhippo.com/esop)
- Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
- Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
- Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $9 million to date.
- Potential for quarterly KPI bonuses.

The base salary range is $26.15-$32.69, plus bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click [here](https://www.golden-careers.com/Nationwide-Salary-Transparency) to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location. We will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

A Note to Recruiting Agencies: At Golden Pet Brands, we handle all hiring through our internal Talent Acquisition team. Occasionally, we might use staffing or recruiting agencies to support our internal team in finding the right candidates. Agencies are not authorized to contact our hiring teams directly to present candidates. Our internal Talent Acquisition team is responsible for all candidate presentations to our hiring managers. Golden Pet Brands will need written approval and a signed agreement before submitting any candidate info for a specific job opening. Without this, we won’t pay any fees for placements. Thank you for your understanding.

Candidate Safety: The safety of our candidates is our highest priority. When looking for a job, please be aware of cyber criminals, fake domains, and fraudulent job offers. Golden Pet Brands recruiters will only contact applicants from our official company e-mail domain, (NAME@GOLDENPETBRANDS.COM) or through our internal Applicant Tracking System, Greenhouse. In addition, Golden Pet Brands recruiters will never send you checks, or ask you to disclose personal financial details.

[Click here to learn more about general internet safety and our hiring practices.](https://www.goldenhippo.com/internet-safety)

## About Golden Pet Brands

## Company Overview
- **One-liner**: Golden Pet Brands is a premium pet nutrition company that manufactures and markets freeze-dried raw and air-dried pet food and treats, focused on longevity and health for pets.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: El Segundo, California, USA (also operates offices in North Hollywood, CA)
- **Founded**: 2017 (with a note that BuiltIn lists 2026 as the founding year, likely reflecting a rebrand or restructuring)
- **Founders**: Not publicly disclosed

## Core Business
- **Primary Industry**: Pet Services / Pet Nutrition & Food Manufacturing
- **Target Customers**: B2C (pet owners) and B2B (retail partners, national accounts)
- **Mission Statement**: "Creating a world where pets live longer, healthier lives, from their very first meal." [goldenpetbrands.com](https://goldenpetbrands.com/)

## Products & Services
- **Badlands Ranch**: Freeze-dried raw and air-dried pet food and treats brand.
- **Dr. Marty Pets**: Premium freeze-dried raw pet food brand.
- **Golden Pet Manufacturing**: Vertically integrated manufacturing operations at facilities in Germantown, Wisconsin and Seward, Nebraska, handling everything from ingredient receiving through finished-product testing. [goldenpetbrands.com](https://goldenpetbrands.com/)

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: 178 total employees, with a monthly headcount growth rate of +27.3% [builtin.com](https://builtin.com/company/golden-pet-brands)
- **Notable Investors/Partners**: Not publicly disclosed. The company is privately held.
- **Growth Signals**:
    - Opened new offices in El Segundo and North Hollywood in February 2026 [linkedin.com](https://www.linkedin.com/company/golden-pet-brands-llc)
    - Won two Gold Awards at the Hermes Creative Awards and a Silver Stevie Award at the American Business Awards in April 2026 [linkedin.com](https://www.linkedin.com/company/golden-pet-brands-llc)
    - Active hiring with 15+ open positions across marketing, technology, and operations
    - Strong talent pipeline from Golden Hippo® (50+ employees), indicating a shared talent ecosystem [linkedin.com](https://www.linkedin.com/company/golden-pet-brands-llc)

## Competitive Advantages
- **Vertically Integrated Manufacturing**: Operates two U.S. production facilities, controlling the entire process from ingredient sourcing to finished product testing, ensuring quality and supply chain control. [goldenpetbrands.com](https://goldenpetbrands.com/)
- **Premium Product Focus**: Specializes in minimally processed, nutrient-dense pet nutrition (freeze-dried raw and air-dried), a growing segment in the pet food market.
- **Strong Brand Portfolio**: Manages recognizable brands like Dr. Marty Pets and Badlands Ranch, which have established customer bases.
- **Employee Ownership**: Offers an Employee Stock Ownership Plan (ESOP), aligning employee incentives with company success. [goldenpetbrands.com](https://goldenpetbrands.com/)

## Strategic Focus
- **Growth & Expansion**: Scaling the business through new office openings, aggressive hiring, and expanding retail partnerships (e.g., hiring Territory Sales Managers).
- **Digital & E-commerce**: Investing in digital acquisition marketing, eCommerce payments, and fraud management to strengthen online sales channels.
- **Innovation**: Actively hiring an Innovation Brand Manager, suggesting a focus on new product development and brand expansion. [greenhouse.io](https://job-boards.greenhouse.io/goldenpetbrands)
- **Talent Acquisition**: Building out HR and talent acquisition teams to support rapid headcount growth.

## Why Work Here
- **Culture & Values**: Described as collaborative, fast-moving, and supportive, with a strong emphasis on employee voice and autonomy [goldenpetbrands.com](https://goldenpetbrands.com/). The company is "100% dedicated to creating and fostering a safe, collaborative, supportive, and creative workplace." [goldenpetbrands.com](https://goldenpetbrands.com/)
- **Work Policy**: Hybrid workspace — employees are encouraged to come to the office at least 2 days per week for collaboration. Free lunch is provided on on-site days. Some roles are fully remote. [builtin.com](https://builtin.com/company/golden-pet-brands)
- **Compensation & Benefits**: 
    - Employee Stock Ownership Plan (ESOP)
    - 100% employer-paid benefits for employee-only plans
    - Generous matching 401k plan
    - Performance bonuses
    - Home-office stipend for remote employees
    - Tuition reimbursement and professional development opportunities
    - Generous parental leave and adoption assistance
    - Family medical leave [builtin.com](https://builtin.com/company/golden-pet-brands)
- **DEI**: Has a diversity manifesto and a highly diverse management team. Mandated unconscious bias training is provided. [builtin.com](https://builtin.com/company/golden-pet-brands)
- **Engineering Culture**: Modern technology stack used across teams; autonomy and ownership encouraged. Currently hiring for Lead Software Engineer in Test and Sr. NetSuite Systems Developer. [builtin.com](https://builtin.com/company/golden-pet-brands)

## Sources
1. [goldenpetbrands.com](https://goldenpetbrands.com/)
2. [careers.goldenpetbrands.com](https://careers.goldenpetbrands.com/)
3. [builtin.com](https://builtin.com/company/golden-pet-brands)
4. [linkedin.com](https://www.linkedin.com/company/golden-pet-brands-llc)
5. [greenhouse.io](https://job-boards.greenhouse.io/goldenpetbrands)

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