---
title: 'Workplace Operations Specialist at Ripple'
canonical: 'https://feeny.ai/job/workplace-operations-specialist-ripple-sydney-new-south-wales-vwknvptc2kja'
type: 'job'
last_seen: '2026-09-17'
---

# Workplace Operations Specialist at Ripple 

- **Company:** Ripple 
- **Location:** Sydney New South Wales, Australia
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-17
- **Apply:** https://ripple.com/careers/all-jobs/job/8198725?gh_jid=8198725

## Job description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

## THE WORK:

The Workplace Operations Specialist provides outstanding customer service and supports the daily management of the office, employee experience, vendor relations, and overall office and building maintenance. In this role, you have the strong ability to think on your feet, assigning an appropriate level of urgency to specific situations and working on projects independently. You are a diligent and resourceful problem-solver, able to iterate until the right solution is found. You can easily collaborate and communicate with internal teams and external partners.

## WHAT YOU’LL DO:

Office Management

- Front Desk & Guest Services: Act as the first point of contact, greeting employees and visitors, managing check-ins, events and contractors.Oversee day-to-day workplace operations including food programs, deliveries, mailroom, decor, events and supply ordering
- Ensure smooth functionality, high service standards, and a consistently positive employee experience as the site scales
- Develop, execute, and maintain office procedures and workplace programming
- Maintain a welcoming, safe, and professional office environment and serve as the primary point of contact for employees and guests for workplace-related questions, requests, and support

Employee Experience & Events

- Promote a culture of inclusion, hospitality, collaboration, and productivity across assigned office locations
- Plan and execute lunches, surprise and delight moments for employees
- Partner with the People team on onboarding logistics to ensure new hires have a welcoming first-day experience, including desk setup, office tours, and introductions to workplace resources
- Coordinate logistics for onsite meetings and events, including meeting room/furniture setup and food orders

Facilities & Vendor Management

- Conduct morning walkthroughs to address any issues, escalating any recurring issues to your manager and/or relevant cross-functional teams
- Support relationships with external vendors including building management, food & beverage partners, janitorial services, and repair and maintenance contractors, ensuring SLAs are met
- Coordinate facility maintenance and repairs, including preventative maintenance and urgent issues (e.g. carpet cleaning, paint touch-ups, furniture repair, plumbing, electrical, lighting, conference room AV diagnosis). Coordinate with building management for work order requests
- Assist in updating floor plans, perform moves, and coordinate new hire space assignments

Collaboration & Support

- Collaborate with key partners such as Global Workplace, Security, IT/AV, and Communications teams to ensure seamless daily operations
- Act as a point of escalation for workplace-related feedback, issues, and suggestions, and partner with the Workplace team on resolution
- Willingness and ability to maintain a flexible schedule to attend team meetings, leadership check-ins, and strategic alignment calls across multiple time zones (e.g. US, EMEA, APAC), including availability for additional hours when needed

## WHAT YOU'LL BRING:

- Bachelor’s Degree or equivalent experience
- 2–4 years of facilities or workplace experience
- Excellent customer service and interpersonal skills with the ability to interact with all levels of personnel, external customers, and vendors
- Strong attention to detail
- Excellent organisational and time management skills
- Excellent interpersonal skills
- Exceptional written and verbal communication skills to keep remote management seamlessly aligned on project progress, risks, and priorities across asynchronous workflows
- Ability to work independently with minimal daily supervision, taking direction from a remote manager based in EMEA while proactively driving tasks to completion.
- Comfort operating in a distributed team environment, ensuring clear alignment, quick clarification of objectives, and effective follow-through despite time zone differences.
- In-depth understanding of local health and safety laws, environmental regulations, and industry compliance standards
- Comfortable working with and around C-suite level executives
- Leverage employee preferences and key information to proactively meet the needs of employees and guests, delivering a tailored and seamless experience before it is requested
- Proficiency with Google Workspace (Docs, Sheets, Drive, etc.), Slack and Jira
- Ability to process invoices for department manager approval
- Ability to lift 30–40 lbs (13.6–18.1 kg)
- Ability to work safely, productively, and confidently as a lone worker without on-site supervision

## WHO WE ARE:

Do Your Best Work

- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Mobile phone stipend

Take Care of Yourself

- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Please find our [UK/EU Applicant Privacy Notice](https://ripple.com/legal/eu-privacy-notice/)and our [California Applicant Privacy Notice](https://ripple.com/legal/ca-applicant-privacy-notice/) for reference.

## About Ripple 

## Company Overview
- **One-liner**: Ripple is a financial technology company that provides crypto solutions for businesses, enabling global financial institutions, governments, and developers to store, move, and exchange value.
- **Entity Type**: Private (backed by venture capital)
- **Headquarters**: San Francisco, California, United States (primary office among 15+ global locations)
- **Founded**: Not publicly available in provided sources (commonly reported as 2012)
- **Founders**: Not explicitly listed in provided sources (known founders include Chris Larsen, Jed McCaleb, and others)

## Core Business
- **Primary industry/industries**: Financial technology, blockchain, cryptocurrency, enterprise payments
- **Target customers**: B2B – banks, financial institutions, fintechs, governments, and developers
- **Mission or purpose statement**: “To build a world without economic borders through crypto and blockchain” and “enable the Internet of Value”

## Products & Services
- **Payments**: Real-time cross-border settlement using stablecoins, crypto, and local currencies; settlement in 3–5 seconds with 90% global FX market coverage.
- **Custody**: Secure storage and management of digital assets with governance controls for institutional launch and scaling.
- **Stablecoin (RLUSD)**: Compliance-first stablecoin built for regulated financial institutions, enabling real-time settlement.
- **Tokenization**: Bring real-world assets onchain using Ripple’s custody solution and the XRP Ledger.
- **Prime Brokerage**: Multi-asset clearing, cross-margining, and risk-based financing across traditional and digital assets.
- **Treasury**: Real-time cash visibility, AI-powered forecasting, and global risk management for corporate treasuries.
- **RippleX**: Developer tools and resources for building on the XRP Ledger, one of the fastest and most sustainable public blockchains.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided sources (private company)
- **Key Metric**: Total funding not explicitly stated; company has deployed over $600M across 70+ direct investments and 10+ limited partner investments since 2015.
- **Notable Investors/Partners**: “Backed by globally recognized venture capital firms and strategic investors” – specific names not listed in provided sources.
- **Growth Signals**: Over 1,000 employees across 15+ offices; hundreds of customers in 50+ countries; 122 open roles listed on careers page (as of search date); strong hiring across engineering, sales, and product departments.

## Competitive Advantages
- Proprietary XRP Ledger – fast, low-cost, sustainable public blockchain.
- Speed and scale: payments settle in 3–5 seconds with 90% coverage of global FX markets.
- Regulatory-first approach: works with regulators, governments, and central banks to ensure compliance.
- Established enterprise trust: hundreds of financial institutions and governments use Ripple’s products.
- End-to-end suite: payments, custody, stablecoin, tokenization, treasury – all from one partner.

## Strategic Focus
- Modernizing global financial infrastructure by bridging traditional finance with digital assets.
- Expanding stablecoin (RLUSD) adoption among regulated institutions.
- Driving tokenization of real-world assets using the XRP Ledger.
- Growing developer ecosystem through RippleX and XRP Ledger tooling.
- Deepening partnerships with banks, fintechs, and governments worldwide.

## Why Work Here
- **Culture**: Collaborative, transparent, and inclusive environment with a strong mission to increase global economic fairness.
- **Remote/Hybrid/Office**: Multiple offices in key tech and financial centers (San Francisco, New York, London, Dubai, Singapore, Sydney, Toronto, etc.); specific remote policy not detailed in provided sources.
- **Notable Perks**: Not explicitly listed, but the company emphasizes “passion for purpose”, “deep respect for diversity”, and the opportunity to work on impactful blockchain and crypto solutions.
- **Engineering Culture**: Focus on “powerful innovation” and building breakthrough crypto solutions; teams work on cutting-edge blockchain infrastructure, payments, and developer tools.

## Sources
1. [Ripple Careers](https://ripple.com/careers/)
2. [Ripple Company Page](https://ripple.com/company/)
3. [Ripple Homepage](https://ripple.com/)
4. [Ripple All Jobs](https://ripple.com/careers/all-jobs/)
5. [Ripple LinkedIn](https://www.linkedin.com/company/ripple)

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