---
title: 'Workplace & Rituals Specialist at VTEX'
canonical: 'https://feeny.ai/job/workplace-rituals-specialist-vtex-rio-de-janeiro-692gs82wsvn6'
type: 'job'
last_seen: '2026-10-18'
---

# Workplace & Rituals Specialist at VTEX

- **Company:** VTEX
- **Location:** Rio de Janeiro, Brazil
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/vtex/jobs/6217287004

## Job description

## SOBRE A VAGA

Nesta posição de especialista, você atuará como ponto focal na condução operacional das frentes de Workplace e Rituals Globais. Suas responsabilidades incluem:

- Rituais Globais e Eventos: Ter papel ativo na condução de rituais institucionais globais e da área de Tech (como reuniões gerais da empresa, eventos online e presenciais), atuando na operação e suporte técnico, coordenação de pautas, operação audiovisual, condução de backstage, tradução e resolução de imprevistos em tempo real, além de apoiar a execução do Onboarding Institucional Global.
- Processos e Melhoria Contínua: Acompanhar e garantir a entrega de relatórios da área, atuar na criação e revisão de SOPs e liderar projetos de melhoria contínua utilizando automação e IA.
- Gestão de Escritórios e Infraestrutura: Acompanhar a operação, processos de saúde e segurança, supervisionar serviços de manutenção e realizar gestão de fornecedores para diversos escritórios, incluindo o do Rio de Janeiro que é o maior escritório da VTEX no Brasil.
- Rotinas Administrativas e Financeiras: Executar rotina financeira da área, fechamento mensal e acompanhamento orçamentário.

A posição tem perfil técnico e de execução analítica, com forte foco em gerenciamento de riscos, compliance e condução de projetos ponta a ponta.

## SOBRE O TIME

Nosso time de Workplace & Rituals atua em um ambiente global e altamente dinâmico, responsável por garantir a excelência operacional dos nossos escritórios e criar experiências marcantes em nossos rituais e eventos globais (online e presenciais). Trabalhamos de forma extremamente colaborativa, onde o alinhamento, as revisões constantes e o suporte mútuo fazem parte da rotina diária — o resultado é sempre do time, não de uma pessoa isoladamente.

Buscamos manter a eficiência operacional e financeira da área, a conformidade de processos e a alta qualidade da infraestrutura física e dos eventos, garantindo que nossos colaboradores tenham uma experiência incrível e que nossos rituais institucionais rodem com perfeita execução.

## QUEM É VOCÊ

- Gerencia projetos de ponta a ponta e possui histórico comprovado em melhoria de processos baseada em dados.
- Destaca-se em cenários abertos ou ambíguos, trazendo estrutura, organização e calma para a operação.
- Possui forte visão crítica para avaliar processos sob a perspectiva de gestão de riscos, aplicando raciocínio jurídico e de compliance.
- Constrói relacionamentos sólidos com stakeholders de diferentes níveis e sabe ler cenários, reunindo contexto e fazendo as perguntas certas antes de tomar decisões.
- Tem atenção minuciosa aos detalhes, identificando erros e oportunidades de melhoria para corrigi-los seguindo processos do time e da VTEX.
- Organiza ideias de forma lógica e visual, garantindo que as mensagens principais se destaquem à primeira vista.
- Tem disponibilidade para viagens frequentes pelo Brasil e, ocasionalmente, viagens internacionais (como para o escritório de Lisboa), além de flexibilidade para atuar em eventos ou acompanhar manutenções nos escritórios em finais de semana ou feriados quando necessário.
- Possui inglês avançado (espanhol é um diferencial), considerando a exposição global do papel.

## SOBRE A VTEX

A VTEX (NYSE: VTEX) é a plataforma de comércio compostável e completa para marcas e varejistas líderes nos setores B2B e B2C. Nossa plataforma permite que grandes marcas e varejistas modernizem suas arquiteturas tecnológicas e reduzam custos de manutenção ao integrar profundamente funcionalidades de e-commerce, marketplace e OMS. Fundada no Brasil, a VTEX expandiu-se globalmente e hoje conta com a confiança de mais de 2.600 clientes corporativos em 43 países.

## BENEFÍCIOS

- Programa anual de participação nos lucros e elegibilidade a equity;

- Planos de saúde, odontológico e seguro de vida com cobertura nacional custeados pela VTEX;

- Orçamento anual para desenvolvimento profissional em Tech;

- Programa de incentivo ao desenvolvimento de idiomas (Inglês, Espanhol, Português);

- Vale refeição e alimentação flexível;

- Licenças parentais estendidas;

- Auxílio-creche;

- Programa de bem-estar (Wellness);

- Frete grátis em mais de 1.000 lojas VTEX.

## About VTEX

## Company Overview
- **One-liner**: VTEX provides an AI-native commerce platform that enables enterprise brands and retailers to orchestrate B2C, B2B, marketplace, and omnichannel operations from a single unified suite.
- **Entity Type**: Public (NYSE: VTEX)
- **Headquarters**: Rio de Janeiro, Brazil (with major offices in New York, Miami, Mexico City, Bogotá, and São Paulo)
- **Founded**: 2000
- **Founders**: Geraldo Thomaz Jr. and Marcio Kumruian

## Core Business
- Primary industry/industries: E-commerce Software, Digital Commerce Platforms, Retail Technology, AI-Powered Customer Experience
- Target customers: Enterprise B2C, B2B, D2C, and Marketplace retailers; global brands; mid-market and large retailers
- Mission or purpose statement: "Create the future of commerce" by powering the commerce transformation and enabling organizations to modernize their tech stack with an AI-native operating system.

## Products & Services
- **VTEX Commerce Platform**: A unified, AI-native suite for D2C, B2C, B2B, and Marketplace commerce, including order management, omnichannel operations, and global commerce capabilities (multi-region, multi-language, multi-currency).
- **VTEX CX Platform (formerly Weni)**: An AI-native customer service and conversational commerce platform, acquired from Weni.ai. Includes autonomous AI agents for customer support, guided purchasing, and real-time assistance across channels.
- **Agentic WhatsApp Store**: Enables conversational commerce directly within WhatsApp, allowing customers to discover products, get personalized recommendations, and complete purchases without leaving the chat.
- **AI Search & Recommendations**: Context-aware search and real-time personalized recommendations to drive conversions and revenue per visit.
- **VTEX Ads Platform**: An AI-optimized retail media network that allows brands to run sponsored campaigns directly on storefronts, turning existing traffic into incremental revenue.
- **CMS with GenAI**: Content management with generative AI for faster campaign creation, personalized messaging, and SEO improvement.
- **Data Insights Agent**: AI-powered analytics that transform complex commerce data into actionable decisions, predicting trends and guiding strategy in real time.

## Market Standing
- **Valuation/Market Cap**: As of mid-2026, VTEX has a market capitalization of approximately $2.5–$3 billion (fluctuates with market conditions). The company processes over **$15B+ in GMV annually**.
- **Key Metric**: Public company with reported quarterly earnings. In FY 2025, VTEX reported annual revenue of approximately $300M+ (exact figures available in SEC filings). Total funding raised pre-IPO was approximately $365M.
- **Notable Investors/Partners**: Key institutional investors include SoftBank, Goldman Sachs, and others. Partners include major global brands like Carrefour, Colgate, Sony, Stanley Black & Decker, and Whirlpool. The company has 3,500+ enterprise customers and supports 3,100+ active online stores across 44 countries.
- **Growth Signals**: Strong headcount growth (1,300+ employees globally, up from ~1,000 in 2023), 38 operating locations worldwide, a 4.3 Glassdoor rating, and continuous expansion through acquisitions (e.g., Weni.ai in 2025). The company is aggressively investing in AI-native features and conversational commerce.

## Competitive Advantages
- **AI-Native Platform**: Unlike many legacy commerce platforms that bolt on AI, VTEX embeds AI across every layer of the platform (search, recommendations, customer service, ads, content, data insights), creating a unified, intelligent commerce ecosystem.
- **Unified Commerce Suite**: Offers a single platform for B2C, B2B, D2C, marketplace, and omnichannel operations, reducing complexity and maintenance for enterprise customers.
- **Global Reach with Local Depth**: Serves 44 countries with localized capabilities (languages, currencies, regulations), a rare combination for a commerce platform.
- **Strong Enterprise Customer Base**: High-profile, sticky enterprise clients (Carrefour, Sony, Colgate, Whirlpool) create a strong moat through switching costs and deep integrations.
- **Acquisition of Weni.ai**: The 2025 acquisition of Weni.ai added a leading agentic CX platform, positioning VTEX at the forefront of conversational commerce and AI-powered customer service.

## Strategic Focus
- **AI-First Innovation**: Doubling down on autonomous AI agents (customer service, sales, data insights) to differentiate the platform and drive operational efficiency for clients.
- **Conversational Commerce**: Expanding capabilities in WhatsApp and other chat-based commerce channels to capture the growing trend of social and conversational selling.
- **Global Expansion**: Continuing to grow in Latin America (its stronghold) while expanding deeper into North America, Europe, and Asia.
- **Platform Ecosystem**: Building out the VTEX Ads and marketplace capabilities to create a network effect where more sellers and buyers attract each other, generating incremental revenue streams.
- **Enterprise Modernization**: Targeting CIOs and CTOs looking to replace legacy, fragmented commerce stacks with a modern, unified, AI-native solution.

## Why Work Here
- **Culture & Ratings**: VTEX has a strong Glassdoor rating of 4.3, indicating high employee satisfaction. The company describes its culture as one where "high performance is a mountain with no top" and emphasizes a "shared bold future."
- **Remote/Hybrid/Office**: The company has 38 operating locations worldwide and supports a hybrid work model. Roles are available in major hubs (Rio de Janeiro, São Paulo, New York, Miami, Mexico City, Bogotá) and some remote positions.
- **Early Careers & Diversity**: VTEX has active early career programs (internships, student initiatives) and a dedicated "Programa de Diversidade" for inclusion of people with disabilities. They have a specific "Banco de Talentos Diversos" in Brazil.
- **Engineering & Tech Culture**: With 1,300+ employees and a tech-heavy focus (AI, cloud, SRE, frontend, backend), engineers work on cutting-edge commerce and AI problems at global scale. The company offers roles in Engineering, Product Management, Data, and Cloud infrastructure.
- **Impact & Scale**: Employees work on a platform that processes $15B+ in GMV annually and serves 3,500+ enterprise customers, offering a high-impact environment where work is visible and directly affects global commerce.

## Sources
1. [vtex.com](https://vtex.com/en-us)
2. [investors.vtex.com](https://www.investors.vtex.com/overview/default.aspx)
3. [careers.vtex.com](https://careers.vtex.com/)
4. [job-boards.greenhouse.io/vtex](http://job-boards.greenhouse.io/vtex)
5. [weni.ai](https://weni.ai/en)

## Other roles at VTEX

- [Engineering Manager, Product Discovery & My Account Experience](https://feeny.ai/job/engineering-manager-product-discovery-my-account-experience-vtex-brazil-j08jbv6vnrx6) — Brazil
- [PreSales Engineer](https://feeny.ai/job/presales-engineer-vtex-medellin-bs0x7f7naeqb) — Medellin, Colombia
- [Product Manager - Live Desk](https://feeny.ai/job/product-manager-live-desk-vtex-brazil-hev173pfwbhz) — Brazil
- [Senior Growth Partnerships Specialist](https://feeny.ai/job/senior-growth-partnerships-specialist-vtex-sao-paulo-8s42e6x129er) — São Paulo, Brazil
- [Senior B2B Growth Specialist - Outbound & Events](https://feeny.ai/job/senior-b2b-growth-specialist-outbound-events-vtex-sao-paulo-0800znbjvvtp) — São Paulo, Brazil
- [Analytics Engineer - Campaign Intelligence [Ads]](https://feeny.ai/job/analytics-engineer-campaign-intelligence-ads-vtex-brazil-e5nkx27gmda8) — Brazil
- [Lead Field Marketing Specialist - Business Development](https://feeny.ai/job/lead-field-marketing-specialist-business-development-vtex-manhattan-64js6fsmbzmj) — Manhattan, NY
- [Senior Software Engineer (SRE), Cloud Compute](https://feeny.ai/job/senior-software-engineer-sre-cloud-compute-vtex-brazil-e9xk5277nza9) — Brazil
- [President of B2B - North America](https://feeny.ai/job/president-of-b2b-north-america-vtex-miami-fwdsmbjvac6g) — Miami, FL
- [President of B2B - North America](https://feeny.ai/job/president-of-b2b-north-america-vtex-manhattan-y0567wt9msa1) — Manhattan, NY